Unable to add contact

I have just discovered Skype To Go.
I have put two people on my contact list and made a very satisfactory call to one of them.
All attempts to add a third contact fail:-
I click 'add contact' then enter the name, country and number and click 'save'.
The window closes and re-opens but the new contact is not there.
I have plenty of credit.
Can you help?

hi! please visit the link below for a compilation of the suggestions and procedures that would most likely fix such problems;
"Add a Contact" Window Problems
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

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Cisco ASA 5505 VPN connection issue ("Unable to add route")

I'm trying to get IPSec VPN working onto a new Cisco ASA5505. Pretty standard configuration.
Setup:
* Cisco VPN client on Windows 7 (v5.0.07.0290 x64 on Laptop1 and v5.0.07.0440 x64 on Laptop2)
* PPPoE/NAT and internal DHCP on the ASA were configured with the Startup Wizard in ASDM
NATting is working fine - internal PCs get an IP address in the 192.168.2.0/24 range and can all access the Internet.
I wanted to be able to connect from anywhere to the ASA in order to reach one of the internal servers. Should be pretty basic.
First I tried with the built-in ASDM IPSec Wizard, instructions found here.
VPN clients can connect to the ASA, are connected (until they're manually disconnected), but cannot reach the internal network nor the Internet. Note VPN client can connect fine to a different VPN site (not administered by myself).
Client logs show following error messages:
1 15:53:09.363 02/11/12 Sev=Warning/3     IKE/0xA300005F
Firewall, Cisco Intrusion Prevention Security Agent, is not running, the client will not send firewall information to concentrator.
2 15:53:13.593 02/11/12 Sev=Warning/2     CVPND/0xE3400013
AddRoute failed to add a route with metric of 0: code 160
Destination     192.168.1.255
Netmask     255.255.255.255
Gateway     172.16.1.1
Interface     172.16.1.101
3 15:53:13.593 02/11/12 Sev=Warning/2     CM/0xA3100024
Unable to add route. Network: c0a801ff, Netmask: ffffffff, Interface: ac100165, Gateway: ac100101.
4 15:54:30.425 02/11/12 Sev=Warning/2     CVPND/0xA3400015
Error with call to IpHlpApi.DLL: CheckUpVASettings: Found IPADDR entry addr=172.16.1.101, error 0
5 15:54:31.433 02/11/12 Sev=Warning/2     CVPND/0xA3400015
Error with call to IpHlpApi.DLL: CheckUpVASettings: Found IPADDR entry addr=172.16.1.101, error 0
6 15:54:32.445 02/11/12 Sev=Warning/2     CVPND/0xA3400015
Error with call to IpHlpApi.DLL: CleanUpVASettings: Was able to delete all VA settings after all, error 0
7 20:50:45.355 02/11/12 Sev=Warning/3     IKE/0xA300005F
Firewall, Cisco Intrusion Prevention Security Agent, is not running, the client will not send firewall information to concentrator.
8 20:50:50.262 02/11/12 Sev=Warning/2     CVPND/0xE3400013
AddRoute failed to add a route with metric of 0: code 160
Destination     192.168.1.255
Netmask     255.255.255.255
Gateway     172.16.1.1
Interface     172.16.1.100
9 20:50:50.262 02/11/12 Sev=Warning/2     CM/0xA3100024
Unable to add route. Network: c0a801ff, Netmask: ffffffff, Interface: ac100164, Gateway: ac100101.
I've already tried the suggestions from this link, although the problem is different there (as the user can still access the internet, even without split tunneling, which I cannot).
A show run shows the following output (note in the below I have tried a different VPN network: 192.168.3.0/24 instead of 172.16.1.0/24 seen in the Client log)
Result of the command: "sh run"
: Saved
ASA Version 8.2(5)
hostname AsaDWD
enable password kLu0SYBETXUJHVHX encrypted
passwd 2KFQnbNIdI.2KYOU encrypted
names
interface Ethernet0/0
switchport access vlan 2
interface Ethernet0/1
interface Ethernet0/2
interface Ethernet0/3
interface Ethernet0/4
interface Ethernet0/5
interface Ethernet0/6
interface Ethernet0/7
interface Vlan1
nameif inside
security-level 100
ip address 192.168.2.254 255.255.255.0
interface Vlan2
nameif outside
security-level 0
pppoe client vpdn group DW-VPDN
ip address pppoe setroute
ftp mode passive
access-list inside_nat0_outbound extended permit ip any 192.168.3.0 255.255.255.240
pager lines 24
logging enable
logging asdm informational
mtu outside 1500
mtu inside 1500
ip local pool DWD-VPN-Pool 192.168.3.5-192.168.3.15 mask 255.255.255.0
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
global (outside) 1 interface
nat (inside) 0 access-list inside_nat0_outbound
nat (inside) 1 0.0.0.0 0.0.0.0
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
http server enable
http 192.168.2.0 255.255.255.0 inside
http 0.0.0.0 0.0.0.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto ipsec security-association lifetime seconds 28800
crypto ipsec security-association lifetime kilobytes 4608000
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs group1
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map outside_map interface outside
crypto isakmp enable outside
crypto isakmp policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
telnet timeout 5
ssh timeout 5
console timeout 0
vpdn group DW-VPDN request dialout pppoe
vpdn group DW-VPDN localname fa******@SKYNET
vpdn group DW-VPDN ppp authentication pap
vpdn username fa******@SKYNET password *****
dhcpd auto_config outside
dhcpd address 192.168.2.5-192.168.2.36 inside
dhcpd domain DOMAIN interface inside
dhcpd enable inside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
group-policy DWD internal
group-policy DWD attributes
vpn-tunnel-protocol IPSec
username test password ******* encrypted privilege 0
username test attributes
vpn-group-policy DWD
tunnel-group DWD type remote-access
tunnel-group DWD general-attributes
address-pool DWD-VPN-Pool
default-group-policy DWD
tunnel-group DWD ipsec-attributes
pre-shared-key *****
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
Cryptochecksum:3e6c9478a1ee04ab2e1e1cabbeddc7f4
: end
I've installed everything using the CLI as well (after a factory reset). This however yielded exactl the same issue.
Following commands have been entered:
ip local pool vpnpool 172.16.1.100-172.16.1.199 mask 255.255.255.0
username *** password ****
isakmp policy 1 authentication pre-share
isakmp policy 1 encryption 3des
isakmp policy 1 hash sha
isakmp policy 1 group 2
isakmp policy 1 lifetime 43200
isakmp enable outside
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto dynamic-map outside_dyn_map 10 set transform-set ESP-3DES-SHA
crypto dynamic-map outside_dyn_map 10 set reverse-route
crypto dynamic-map outside_dyn_map 10 set security-association lifetime seconds 288000
crypto map outside_map 10 ipsec-isakmp dynamic outside_dyn_map
crypto map outside_map interface outside
crypto isakmp nat-traversal
sysopt connection permit-ipsec
sysopt connection permit-vpn
group-policy dwdvpn internal
group-policy dwdvpn attributes
vpn-tunnel-protocol IPSec
default-domain value DWD
tunnel-group dwdvpn type ipsec-ra
tunnel-group dwdvpn ipsec-attributes
pre-shared-key ****
tunnel-group dwdvpn general-attributes
authentication-server-group LOCAL
default-group-policy dwdvpn
Unfortunately I'm getting the same "AddRoute failed to add a route with metric of 0: code 160" error message.
I'm very confused as this should be a pretty standard setup. I tried to follow the instructions on the Cisco site to the letter...
The only "differences" in my setup are an internal network of 192.168.2.0 (with ASA IP address 192.168.2.254) and PPPoE with DHCP instead of no PPPoE at all.
Does anyone know what's going on?

Yes, I have tried from a different laptop - same results. Using that laptop I can connect to a different IPSec site without issues.
Please find my renewed config below:
DWD-ASA(config)# sh run: Saved:ASA Version 8.2(5) !hostname DWD-ASAenable password ******* encryptedpasswd ****** encryptednames!interface Ethernet0/0 switchport access vlan 2!interface Ethernet0/1!interface Ethernet0/2!interface Ethernet0/3!interface Ethernet0/4!interface Ethernet0/5!interface Ethernet0/6!interface Ethernet0/7!interface Vlan1 nameif inside security-level 100 ip address 192.168.2.254 255.255.255.0 !interface Vlan2 nameif outside security-level 0 pppoe client vpdn group DWD ip address pppoe setroute !ftp mode passiveaccess-list inside_nat0_outbound extended permit ip any 192.168.50.0 255.255.255.224 pager lines 24logging asdm informationalmtu inside 1500mtu outside 1500ip local pool vpnpool 192.168.50.10-192.168.50.20 mask 255.255.255.0icmp unreachable rate-limit 1 burst-size 1no asdm history enablearp timeout 14400global (outside) 1 interfacenat (inside) 0 access-list inside_nat0_outboundnat (inside) 1 0.0.0.0 0.0.0.0timeout xlate 3:00:00timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolutetimeout tcp-proxy-reassembly 0:01:00timeout floating-conn 0:00:00dynamic-access-policy-record DfltAccessPolicyhttp server enablehttp 192.168.2.0 255.255.255.0 insidehttp 0.0.0.0 0.0.0.0 outsideno snmp-server locationno snmp-server contactsnmp-server enable traps snmp authentication linkup linkdown coldstartcrypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac crypto ipsec transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac crypto ipsec transform-set ESP-DES-SHA esp-des esp-sha-hmac crypto ipsec transform-set ESP-DES-MD5 esp-des esp-md5-hmac crypto ipsec transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac crypto ipsec transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac crypto ipsec transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac crypto ipsec transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac crypto ipsec transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac crypto ipsec transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac crypto ipsec security-association lifetime seconds 28800crypto ipsec security-association lifetime kilobytes 4608000crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs group1crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAPcrypto map outside_map interface outsidecrypto isakmp enable outsidecrypto isakmp policy 10 authentication pre-share encryption 3des hash sha group 2 lifetime 86400telnet timeout 5ssh 0.0.0.0 0.0.0.0 outsidessh timeout 5console timeout 0vpdn group DWD request dialout pppoevpdn group DWD localname *****@SKYNETvpdn group DWD ppp authentication papvpdn username *****@SKYNET password ***** dhcpd auto_config outside!dhcpd address 192.168.2.10-192.168.2.40 insidedhcpd enable inside!threat-detection basic-threatthreat-detection statistics access-listno threat-detection statistics tcp-interceptwebvpn enable outside svc enablegroup-policy DfltGrpPolicy attributes vpn-tunnel-protocol IPSec l2tp-ipsec svc webvpngroup-policy dwdipsec internalgroup-policy dwdipsec attributes vpn-tunnel-protocol IPSec default-domain value DWDDOMusername user1 password ***** encrypted privilege 0username user1 attributes vpn-group-policy dwdipsectunnel-group dwdipsec type remote-accesstunnel-group dwdipsec general-attributes address-pool vpnpool default-group-policy dwdipsectunnel-group dwdipsec ipsec-attributes pre-shared-key *****tunnel-group dwdssl type remote-accesstunnel-group dwdssl general-attributes address-pool vpnpool!class-map inspection_default match default-inspection-traffic!!policy-map type inspect dns preset_dns_map parameters message-length maximum client auto message-length maximum 512policy-map global_policy class inspection_default inspect dns preset_dns_map inspect ftp inspect h323 h225 inspect h323 ras inspect rsh inspect rtsp inspect esmtp inspect sqlnet inspect skinny inspect sunrpc inspect xdmcp inspect sip inspect netbios inspect tftp inspect ip-options !service-policy global_policy globalprompt hostname context no call-home reporting anonymousCryptochecksum:f5c8dd644aa2a27374a923671da1c834: endDWD-ASA(config)#

Unable to add account to Outlook 2010 for email address under custom domain

I am unable to add a new account in Outlook 2010 for an email account set up under a custom domain.
Can anyone explain why login credentials that work for outlook.com (successful access to email inbox) return an authentication failure (401 error) when used to test connectivity via https://testconnectivity.microsoft.com?
Details:
I set up a custom domain at https://domains.live.com and did the following DNS configuration steps at my web hosting company following instructions from domains.live.com:
Created custom MX record
Created CNAME record [name:] autodiscover.jrergonomics.com [value:] autodiscover.outlook.com.
I created email addresses at domains.live.com > jrergonomics.com > Member accounts and tested by successfully logging in to outlook.com.
When I try to add either account to Outlook 2010, I get a popup box with this information:
Title: "Windows Security"
Connecting to [email protected]
[[email protected]]
[ ] Remember my credentials
[ OK ] [ Cancel
The credentials that I use successfully to log in to outlook.com don't work here; I get the popup box 3-4 times and then the Outlook 2010 Add New Account dialog displays an error:
"An encrypted connection to your mail server is not available. Click Next to attempt using an unencrypted connection."
Clicking Next results in an error message:
"Problem Connecting to Server"
I have tried verifying the connectivity using https://testconnectivity.microsoft.com:
<?xml version="1.0" encoding="utf-8"?>
<testresult status="FatalError" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="The Microsoft Connectivity Analyzer is attempting to test Autodiscover for [email protected]." resultdescription="Testing Autodiscover failed." additionaldetails="" elapsedMilliseconds="40517">
<children>
<testresult status="FatalError" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Attempting each method of contacting the Autodiscover service." resultdescription="The Autodiscover service couldn't be contacted successfully by any method." additionaldetails="" elapsedMilliseconds="40517">
<children>
<testresult status="Error" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Attempting to test potential Autodiscover URL https://jrergonomics.com/AutoDiscover/AutoDiscover.xml" resultdescription="Testing of this potential Autodiscover URL failed." additionaldetails="" elapsedMilliseconds="21181">
<children>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Attempting to resolve the host name jrergonomics.com in DNS." resultdescription="The host name resolved successfully." additionaldetails="IP addresses returned: 64.90.49.188" elapsedMilliseconds="146">
<children />
</testresult>
<testresult status="Error" errorid="c716c7b4-a473-4ca4-8859-fc9c5bb12ad1" contentUrl="http://go.microsoft.com/fwlink/p/?LinkId=133210&v=ExRCA.1&id=B2E81FE1-5A94-4d07-9D58-AD483268A72A" testdescription="Testing TCP port 443 on host jrergonomics.com to ensure it's listening and open." resultdescription="The specified port is either blocked, not listening, or not producing the expected response." additionaldetails="A network error occurred while communicating with the remote host.
" elapsedMilliseconds="21035">
<children />
</testresult>
</children>
</testresult>
<testresult status="Error" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Attempting to test potential Autodiscover URL https://autodiscover.jrergonomics.com/AutoDiscover/AutoDiscover.xml" resultdescription="Testing of this potential Autodiscover URL failed." additionaldetails="" elapsedMilliseconds="4982">
<children>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Attempting to resolve the host name autodiscover.jrergonomics.com in DNS." resultdescription="The host name resolved successfully." additionaldetails="IP addresses returned: 157.56.244.217, 157.56.234.137, 157.56.236.89, 157.56.240.137" elapsedMilliseconds="376">
<children />
</testresult>
<testresult status="Error" errorid="c716c7b4-a473-4ca4-8859-fc9c5bb12ad1" contentUrl="http://go.microsoft.com/fwlink/p/?LinkId=133210&v=ExRCA.1&id=B2E81FE1-5A94-4d07-9D58-AD483268A72A" testdescription="Testing TCP port 443 on host autodiscover.jrergonomics.com to ensure it's listening and open." resultdescription="The specified port is either blocked, not listening, or not producing the expected response." additionaldetails="A network error occurred while communicating with the remote host.
" elapsedMilliseconds="4605">
<children />
</testresult>
</children>
</testresult>
<testresult status="FatalError" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Attempting to contact the Autodiscover service using the HTTP redirect method." resultdescription="The attempt to contact Autodiscover using the HTTP Redirect method failed." additionaldetails="" elapsedMilliseconds="14148">
<children>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Attempting to resolve the host name autodiscover.jrergonomics.com in DNS." resultdescription="The host name resolved successfully." additionaldetails="IP addresses returned: 157.56.244.217, 157.56.234.137, 157.56.236.89, 157.56.240.137" elapsedMilliseconds="21">
<children />
</testresult>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Testing TCP port 80 on host autodiscover.jrergonomics.com to ensure it's listening and open." resultdescription="The port was opened successfully." additionaldetails="" elapsedMilliseconds="59">
<children />
</testresult>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="The Microsoft Connectivity Analyzer is checking the host autodiscover.jrergonomics.com for an HTTP redirect to the Autodiscover service." resultdescription="The redirect (HTTP 301/302) response was received successfully." additionaldetails="Redirect URL: https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml

HTTP Response Headers:
Connection: close
Pragma: no-cache
Cache-Control: no-cache
Location: https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
" elapsedMilliseconds="45">
<children />
</testresult>
<testresult status="FatalError" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Attempting to test potential Autodiscover URL https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml" resultdescription="Testing of this potential Autodiscover URL failed." additionaldetails="" elapsedMilliseconds="14021">
<children>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Attempting to resolve the host name autodiscover-s.outlook.com in DNS." resultdescription="The host name resolved successfully." additionaldetails="IP addresses returned: 157.56.241.102, 157.56.232.166, 157.56.245.70, 157.56.245.166, 157.56.236.214, 157.56.236.6" elapsedMilliseconds="191">
<children />
</testresult>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Testing TCP port 443 on host autodiscover-s.outlook.com to ensure it's listening and open." resultdescription="The port was opened successfully." additionaldetails="" elapsedMilliseconds="84">
<children />
</testresult>
<testresult status="SuccessWithWarnings" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Testing the SSL certificate to make sure it's valid." resultdescription="The certificate passed all validation requirements." additionaldetails="" elapsedMilliseconds="248">
<children>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover-s.outlook.com on port 443." resultdescription="The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate." additionaldetails="Remote Certificate Subject: CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US, Issuer: CN=Microsoft IT SSL SHA2, OU=Microsoft IT, O=Microsoft Corporation, L=Redmond, S=Washington, C=US." elapsedMilliseconds="163">
<children />
</testresult>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Validating the certificate name." resultdescription="The certificate name was validated successfully." additionaldetails="Host name autodiscover-s.outlook.com was found in the Certificate Subject Alternative Name entry." elapsedMilliseconds="1">
<children />
</testresult>
<testresult status="SuccessWithWarnings" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Certificate trust is being validated." resultdescription="The certificate is trusted and all certificates are present in the chain." additionaldetails="">
<children>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US." resultdescription="One or more certificate chains were constructed successfully." additionaldetails="A total of 1 chains were built. The highest quality chain ends in root certificate CN=Baltimore CyberTrust Root, OU=CyberTrust, O=Baltimore, C=IE." elapsedMilliseconds="34">
<children />
</testresult>
<testresult status="Warning" errorid="1339c33a-8f21-427b-a323-4cee1a13f517" contentUrl="" testdescription="Analyzing the certificate chains for compatibility problems with versions of Windows." resultdescription="Potential compatibility problems were identified with some versions of Windows." additionaldetails="The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled." elapsedMilliseconds="4">
<children />
</testresult>
</children>
</testresult>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Testing the certificate date to confirm the certificate is valid." resultdescription="Date validation passed. The certificate hasn't expired." additionaldetails="The certificate is valid. NotBefore = 2/18/2014 11:41:01 PM, NotAfter = 2/18/2016 11:41:01 PM" elapsedMilliseconds="0">
<children />
</testresult>
</children>
</testresult>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Checking the IIS configuration for client certificate authentication." resultdescription="Client certificate authentication wasn't detected." additionaldetails="Accept/Require Client Certificates isn't configured." elapsedMilliseconds="804">
<children />
</testresult>
<testresult status="FatalError" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Attempting to send an Autodiscover POST request to potential Autodiscover URLs." resultdescription="Autodiscover settings weren't obtained when the Autodiscover POST request was sent." additionaldetails="" elapsedMilliseconds="12692">
<children>
<testresult status="FatalError" errorid="6c458392-3a8c-4bc2-942e-7ab533744106" contentUrl="" testdescription="The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml for user [email protected]." resultdescription="The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response." additionaldetails="An HTTP 401 Unauthorized response was received from the remote Unknown server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN).
Headers received:
RequestId: 842d50d9-3e33-4627-8804-98fa0b02070c
X-DiagInfo: CH1PRD0910CA013
Content-Length: 0
Cache-Control: private
Date: Mon, 31 Mar 2014 04:57:26 GMT
Server: Microsoft-IIS/7.5
WWW-Authenticate: Basic Realm=""
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET


HTTP Response Headers:
RequestId: 842d50d9-3e33-4627-8804-98fa0b02070c
X-DiagInfo: CH1PRD0910CA013
Content-Length: 0
Cache-Control: private
Date: Mon, 31 Mar 2014 04:57:26 GMT
Server: Microsoft-IIS/7.5
WWW-Authenticate: Basic Realm=""
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" elapsedMilliseconds="12691">
<children />
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</children>
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</children>
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</children>
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Hi,
Since this is an Exchange forum and your issue is related to domain.live.com, I recommend you contact with domain.live.com support to get quicker and more professional help：<cite class="_Vc">https://domains.live.com/support/
</cite>
Thanks for your understanding in advance.
Best regards,
Angela Shi
TechNet Community Support

How do i allocate more memory to my iphoto application? i am unable to add more photos to my library i keep getting a pop up saying not enough memory in my application

how do i allocate more memory from my hd to my iphoto application? i have over 80 gb on my hard drive, but only 1.7 gb allocated to my iphoto application & i am unable to add more photos to my library. i keep getting a popup that says not enough application memory.

There is excessive swapping of data between physical memory (that is, the memory chips on the logic board) and virtual memory (one or more files on the startup volume.) That activity is relatively slow and causes the whole system to be less responsive. It can happen for two reasons:
A long-running process with a memory leak (a kind of bug)
Not enough memory for your usage pattern
Tracking down a memory leak can be difficult, and it may come down to a process of elimination.
These instructions are for OS X 10.9 ("Mavericks.") The procedure may be slightly different for earlier versions of OS X.
When you notice the swap activity, open the Activity Monitor application and select All Processes from the View menu, if it's not already selected. Select the Memory tab. Click the heading of the Real Mem column in the process table twice to sort the table with the highest value at the top. If you don't see that column, select
View ▹ Columns ▹ Real Memory
from the menu bar.
If one process (excluding "kernel_task") is using much more memory than all the others, that could be an indication of a leak. A better indication would be a process that continually grabs more and more real memory over time without ever releasing it. Here is an example of how it's done.
The processes named "Safari Web Content" render web pages for Safari. They use a lot of memory and may leak if certain Safari extensions or third-party web plugins are installed. Consider them prime suspects.
Another process often implicated in memory leaks is "inkjet4" or "inkjet8," which is a component of the HP printing software. If it's present, force-quit the process in Activity Monitor to solve the problem temporarily. Empty the print queues in the Printers & Scanners preference pane (which has a slightly different name in each recent version of OS X.) If you don't use an HP printer, remove the software. Otherwise, if the problem is recurrent, update the software (which may not help) or contact HP support.
"Wired" memory should be a small part of the total. That memory is not swapped, but it makes less physical memory available which may then result in swapping. If you have a lot of wired memory, that's usually an indication of a memory leak in a third-party program that modifies the operating system at a low level. Ask for guidance in that case.
If you don't have an obvious memory leak, your options are to install more memory (if possible) or to run fewer programs simultaneously.
The next suggestion is only for users familiar with the shell. For a more precise, but potentially misleading, test, run the following command:
sudo leaks -nocontext -nostacks process | grep total
where process is the name of a process you suspect of leaking memory. Almost every process will leak some memory; the question is how much, and especially how much the leak increases with time. I can’t be more specific. See the leaks(1) man page and the Apple developer documentation for details.

"Currently unable to add funds to your account. Please try again later."

ultimatedeterus wrote:
I tried to add funds to my PSN account with my debit card. but seems like it did not work.it showed "Currently unable to add funds to your account. Please try again later."and also i found there's $1 pending transaction on my bank account. WTH is going on?how can i fix this problem?and I'm pretty sure the billing info on my PSN account is EXACTLY as same as the one on me bank statment.The transaction pending is the way that PSN validates your account. It attempts to withdraw, then deposit £1 or $1 then refund it. If you are unable to do it yourself on the PS3, try waiting 24 hours as you may have inadvertantly triggered the lockout. (several attempts that fail will lock it for 24 hours). If after waiting it still doesn't work, give customer support a call and see if they can help. The EU numbers are available here.

r3KoR_Infinity wrote:
Hello,
I have the same problem. It just recently occured though. I used my old debit card with no problem at all and purchased a bunch of games in the Playstation Store, however I lost my DC a week ago and got a new one. Obviously I changed my billing information and that's when the problem started.
1) I see a small pending transaction to Playstation Network which proves that my data that I put in was correct.
2) Called the bank which confirmed that I have enough funds for the purchase and also confirmed that my card is active.
3) Tried to buy a game in Google's Playstore for my phone, which also refers to that same DC number and had no problems.
4) Contacted PSN/SEN customer support and got no response.
I would buy PSN cards if I could but since I am currently living in Thailand i need to say that it is really hard to find one. I am not even sure if there are PSN cards for the Thai region, since if I do see some they are for the US region. Thus I am really dependent on my DC purchases.
Any way of solving this?
The billing address for your card must match the residential address on your PSN account for the transaction to complete.
Are they both registered to the same address?

Unable to add network printers from Windows Server 2012 R2 to client running Windows 7 Pro x64

New Windows Server 2012 R2 Standard in the environment. Added print services to it and added five HP printers to it and shared them. Also deployed the printers via group policy.
Clients are running Windows 7 Pro x64. The group policy fails to install the printers (error 0x00000002). We get the same error when trying to manually add the printer from the client side.
From Event Viewer: Group Policy was unable to add per computer connection <<printer share>>. Error code 0x2. This can occur if the name of the printer connection is incorrect, or if the print spooler cannot contact the print server.
Any ideas on troubleshooting this?
Thanks.
-John

John,
You might try playing with the HP universal driver, that might help you. Try installing a new shared printer on the server using the universal print driver, then try and connect to it to see if it is any better.
Check these GPO settings to ensure local machines can install the drivers.
1. Configure the following two Group Policy settings:
Computer Configuration\Policies\Administrative Templates\System\Driver Installation\Allow non-administrators to install drivers for these devices setup classesEnabled
2. Device class GUID of printers: {4d36e979-e325-11ce-bfc1-08002be10318}
Computer Configuration/Policies/Administrative Templates/Printers/Point and Print RestrictionsEnabled
Security Prompts: When Installing Drivers for a new connection = Do not show warning or elevation prompt
This article might help you out also:
http://www.eversity.nl/blog/2012/09/windows-cannot-connect-to-the-printer-operation-failed-with-error-0x00000002/
Cheers,
Curt Winter
Certified Microsoft Professional
Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied. If you found my post helpful, please mark it as the answer.

HT3702 I am unable to add my bank/card details in my apple account, every time i am getting a message that it has been declined. kindly help me in authorise my bank card in my apple account i need to purchase few apps, pls help me

Hi,
I am unable to add my bank/card details in my apple account, every time i am getting a message that it has been declined. kindly help me in authorise my bank card in my apple account i need to purchase few apps, pls help me

What sort of card are you trying to use ? If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

Unable to add contact

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