Unable to add, drag/drop, or import to iTunes library.

My sister and I each have a MacMini. I tried to transfer files from my PC to the MacMini by transferring to the Mac's harddrive (no problem here).  For some reason I am unable to import the xml file to the iTunes library, none of the import options including drag and drop works.  Nothing happens.  My sister was able to perform on the task on her MacMini with no problem.  We've compared the preference files to no avail.  Although, I've figured out another way of transferring the file, I still would like these features to work.  What do I need to do?  I have the current version of iTunes 10.5.  
Thanks

Try these steps.
1. Turn off all the devices in the chain in this order: MBPr, any wireless routers on the network, the internet modem.
2. Wait several seconds after turning off the last item then power them back on in reverse order waiting for each device to completely power up before turning on the next device.
Let us know how it works.

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