Unable to add track to On-The-Go while in shuffle mode?

Whenever I am in shuffle mode and I add a track to the On-the-go playlist instead of adding the track that is playing it seems to always add whatever was the first track that I landed on when I entered shuffle mode. This seems like it must be a software issue.
Can anyone duplicate this?

Hi,
As Zigzag said, please tell us when that particular user create new folder, what's message prompting?
Please change your UAC as below:
Karen Hu
TechNet Community Support

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Unable to add track to On-The-Go while in shuffle mode?

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