Unable to Assign Service Profile and Response Profiles to Service contract

Hi All,
I am creating a new Service contract but unable to assign service and response profile in the Item details of a service contract.
The serice and response profiles are in display mode they are greyed out.
any ideas...
Regards,
Raj.

Hello, please ignore I've replied to the wrong posting.
Cheers
Message was edited by: Andrey Bondarev
Message was edited by: Andrey Bondarev

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How to create Service and response profiles

Hello Gurus
I have configured the IC Web Client in solution manager 4.0 system. But in sservice ticket i am not able to see the SLA info. Please tell me
where to give these SLA parameters ?
How to create service and response profiles?
Shuold i use SLF1 instead of SLFN to maintain SLA ?
Please tell me how to do these it will be very helpful....

Hi Naveen
The Service and Response Profiles can be created in the easy access menu using the path
SAP Menu> Service> Service Contracts and Service Plans--> Maintain availability and Response Time
Availability time is also know as service profile
And then assign these service and response profiles to your Servie Product Master which will be used in the service ticket.
For the field to be available to enter teh service and response profile in the product master, assign the set types COMM_PR_SRV to the category in which the product will be created
Hope this would help.
Regards,
Rekha Dadwal
<b>
You gain a point for every point that you reward. So reward helpful answers generously</b>

Service Level (Service and Response Profile) block information-TABLES

Hi,
We are maintaining the service and response profile info under service levels assignment block in Iobject in SAP CRM WEBUI for SLA..
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I know CRMD_SERWI and CRMD_ESCAL for Service and Response profile and I dont know how to get the link with Iobject.
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A.Sureshbabu.

hi Raghav,
What exactly do you mean by SLA View ? . Pls. check the following steps
1. The Factory calender Should be maintained.
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RAJEDNRA SONWANE

In sm_crm automatically populate service and response profiles based on support team

Hi All,
i have a requirement that in SM_CRM transaction while creating a incident user wants to automatically populate service and response profiles based on support team name.
i have checked for BADI's but dint find any which automatically populates service and response profiles at the time of creation of the ticket.
Kindly help!!

Hi Shaswat
This doesn't work as mentioned in the wiki page and SLA doesn't get determined by the org unit or support team via customizing.
We reported this to SAP and got a feedback that this is not supported and will be removed in future from the access sequence.
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Yes - this was the first set of information the OP dumped from his system. About line 5 of the post.
But I do wonder whether the 9.2.0.6 (not latest patch) makes a difference? Or perhaps the connect time is being used as part of a composite limit.

How to use the selection profile and status profile for production order?

Hi expert,
I want to know how to use the selection profile and status profile for production order. what's the usage for these two selection profile and status profile ?
Please help me.
thanks in advance.
george.shi

Hi George,
There are are two types of statuses.One is system status and second one is user status.These statuses will tell us current situation of an order.
We can't change system statuses.But we can create our own statuses through status profile.With this profile we can control user statuses.
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Regards,
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Edited by: Rajarao on Oct 30, 2008 6:21 AM
Edited by: Rajarao on Oct 30, 2008 6:22 AM

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I'm running Jdev11g on Mac OSX 10.5.5,
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Error occurred during initialization of VM
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The file actually is there. I don't understand why they looking for .so file, it supposed to be mapped as .jnilib on Mac.
This is broken on TP4 as well.

I'm still seeing this issue. Here is what I get:
/System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/bin/java -client "-agentpath:/Users/kamleshnanda/Downloads/jdeveloper/jdev/lib/profiler16.so=port=60950,jarpath=/Users/kamleshnanda/Downloads/jdeveloper/jdev/lib/profiler-agent.jar,enable=t,depth=1000,startup=connect,time" -classpath /Users/kamleshnanda/jdeveloper/mywork/MyJavaApplication/Project1/classes project1.Class1 Hello
Error occurred during initialization of VM
Could not find agent library in absolute path: /Users/kamleshnanda/Downloads/jdeveloper/jdev/lib/profiler16.so
Process exited with exit code 1.
I'm using the following build:
About
Oracle JDeveloper 11g Release 1 11.1.1.2.0
Java Edition Version 11.1.1.2.0
Build JDEVADF_11.1.1.2.0_GENERIC_091029.2229.5536
Copyright © 1997, 2009 Oracle and/or its affiliates. All rights reserved.
IDE Version: 11.1.1.2.36.55.36
Product ID: oracle.jdeveloper
Product Version: 11.1.1.2.36.55.36
Version
Component     Version
=========     =======
CVS Version (External)     (CVS) 1.12.13 (client/server)
Java(TM) Platform     1.6.0_17
Oracle IDE     11.1.1.2.36.55.36
PMD     JDeveloper Extension 4.2.5.3.0
Team Productivity Center     11.1.1.2.36.55.36
Versioning Support     11.1.1.2.36.55.36
Here are the JVM properties:
java.runtime.name     Java(TM) SE Runtime Environment
java.runtime.version     1.6.0_17-b04-248-10M3025
java.specification.name     Java Platform API Specification
java.specification.vendor     Sun Microsystems Inc.
java.specification.version     1.6
java.vendor     Apple Inc.
java.vendor.url     http://www.apple.com/
java.vendor.url.bug     http://bugreport.apple.com/
java.version     1.6.0_17
java.vm.info     mixed mode
java.vm.name     Java HotSpot(TM) 64-Bit Server VM
java.vm.specification.name     Java Virtual Machine Specification
java.vm.specification.vendor     Sun Microsystems Inc.
java.vm.specification.version     1.0
java.vm.vendor     Apple Inc.
java.vm.version     14.3-b01-101
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os.arch     x86_64
os.name     Mac OS X
os.version     10.6.2

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I'm using Mac OSX 10.5.4.
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Error occurred during initialization of VM
Could not find agent library in absolute path: /Shared/jdevstudiobase1111/jdev/lib/profiler15.so
But the file actually exists.

My MAC version is OSX 10.5.4.
I don't have a stacktrace. It just fails silently.
You can easily reproduce this bug by reformat a readonly file.
Here is the code I reverse engineered from oracle.jdeveloper.refactoring.util.Util.java:
public static boolean setReadOnly(java.net.URL url, boolean readOnly)
boolean ret = false;
java.lang.String cmdarray[] = null;
java.lang.String platformPathName = oracle.ide.net.URLFileSystem.getPlatformPathName(url);
java.lang.String osName = java.lang.System.getProperty("os.name", "");
if(osName.startsWith("Windows"))
cmdarray = (new java.lang.String[] {
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else
if(platformPathName.equalsIgnoreCase("Linux"))
cmdarray = (new java.lang.String[] {
"chmod", readOnly ? "u-w" : "u+w", (new StringBuilder()).append('"').append(platformPathName).append('"').toString()
if(cmdarray != null)
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try
java.lang.Process process = runtime.exec(cmdarray);
if(process.waitFor() == 0)
ret = (new File(platformPathName)).canWrite();
if(ret)
oracle.ide.model.Node node = oracle.ide.model.NodeFactory.find(url);
if(node instanceof oracle.ide.model.TextNode)
oracle.ide.model.TextNode textNode = (oracle.ide.model.TextNode)node;
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catch(java.io.IOException e)
e.printStackTrace();
catch(java.lang.InterruptedException e)
e.printStackTrace();
return ret;
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Camera Profiles and DNG Profile Editor beta 2 now available

Hi everyone,
Beta 2 of the camera profiles and DNG Profile Editor are now available. Please visit here and enjoy:
http://labs.adobe.com/wiki/index.php/DNG_Profiles
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Eric

Eric,
I followed very carefully your instructions for installing the new beta2 profiles and deleting the beta1 profiles, but have the same problems as many others. I'd like to provide a bit more information. I'm running Windows Vista Home Premium and have installed Photoshop CS4, updated with ACR5.1 and Lightroom 2.1 final release. As others have described, the default for all of my images was set to one of the Camera profiles (Canon faithful beta1), but now the profile name in Lightroom is blank. I tried looking at the other profiles and it does indeed appear that the beta2 profile is being used, but if I then reset the image it now shows ACR4.4, whereas the image had been imported with the camera profile as default. Also, if I open an image in ACR5.1 that was specified to use the same camera profile, it now shows ACR4.4 and it is not using the beta2 profile of what I had been using, I can see this by selecting the other profiles. Going back to Lightoom, I guess I could select all my images and select the Canon faithful beta2 profile, but then the mark shows up bottom right of the image showing that they have all been edited/modified, is there anyway to get all my images using the profile I was using but the beta2 version, without this happening and how about new imports?
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Coverage profile and Forecast profile together

Dear all,
Can we use coverage profile and forecast profile together.What are the requirements for the same.
We are using coverage profile with following details
No. of periods=20
Type of period per length=1
Range of coverage in first period= 10
The forecast profile is set for
Historical periods=12
Initialisation period=2(Automatic,X)
Periods /season=12
Forecast periods=12
with different weighting groups.
But whenever forecasting is executed with some historical data for the 3 profiles it is giving same forecast values for all 3 profiles with different weighting groups.
Also the MRP type used here is a copy of the PD MRP type and not VV or VS.
Where can the problem lie?
Regards
Manisha

Dear
Coverage Profile and Forecast profile are two different subject !
If it is range of coverage profile , then The range of coverage profile contains the parameters for calculating the dynamic safety stock. This is a statistical calculation on the basis of average daily requirements.With the dynamic safety stock, you can determine a safety stock based on requirements and range of coverage. The dynamic safety stock adapts automatically to the changed requirements and is fully available for planning purposes. You can limit the quantities used in the calculation of the dynamic safety stock by defining maximum and minimum ranges of coverage. You can also limit the period of time by defining different time periods in which the range of coverage is valid.
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http://help.sap.com/saphelp_47x200/helpdata/en/f3/dbbb16b36111d1a6770000e83235d4/frameset.htm
https://wiki.sdn.sap.com/wiki/display/ERPLO/Dynamicsafetystock+calculation
Where as Forecasting Profile , please refer the below :
Profiles
One more query : Also the MRP type used here is a copy of the PD MRP type and not VV or VS.
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Hope this will be useful
Regards
JH

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I have the same problem, did you resolve it ?
Our Customer have about 50 IPMA and there are work. The problem is only with 4 IPMA Assistance (always the same). Sometimes (few times in week) lost Assistance icon Managers, and Managers doesn’t see shared lines, Intercom, services IPMA on phone doesn’t work. But sometimes Assistant icon is showing but Manager don’t see active connection and can’t call via Intercom.
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Hello everybody,
I'm trying to install and configure Foundation Services in order to schedule Brio Query documents execution and distribution.
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Reporting and Analysis - System 9 UI Services have been installed and not yet configured.
When proceeding with Hyperion Reporting and Analysis configuration in registering with Shared Services, provided with the same host, port, user profile and password used for configuring Shared Services, I get the following message:
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Points would be rewarded.
Regards,
Nikhil

Hi Nikhil,
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**-Camera Profiles and DNG Profile Editor FAQ-**

A page containing answers to Frequently Asked Questions about Camera Profiles and the DNG Profile Editor can be found
here

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What changed between beta 1 and beta 2?
Is it safe to delete beta 1 profiles? What will happen if I do?
I now have the beta 2 profiles and want to delete the older beta 1 profiles. How do I do this?
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Unable to Assign Service Profile and Response Profiles to Service contract

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