Unable to attach pdfs after extracting pages

Immediately after extracting pages in Acrobat Pro, the ability to attach the file to email is not available.
I have tested this on multiple computers using Win 7, Outlook 2007 and Adobe Acrobat Pro X and it doesn't seem to work. This was previously working with Win XP.
In a multi page pdf document, I'm going to Tools > Pages > Extract, then Share > Send Files > Attach to Email, but the extracted pages can't be attached to an email as the pdf isn't automatically saved. The attach function works fine after the document is saved, but it wasn't like this before.
Is there a fix for this? It is a minor issue but it is an inconvenience to some of our users on Win7.

hi, I tried via the internet using Firefox, I can't even download the Reader pdf help files!. I can open exsisting pdfs that are on my computer. I didn't have any problems with the old V10 of reader, this problem has only started since installing v11.
Thanks Bernd for your interest.

Similar Messages

Unable to attach PDF to email (Outlook for Mac 2011)

We are pushing out software upgrades for CS5 and MS Office 2011 for Mac. We've discoverd that we can't use the Attach to email feature in Acrobat. The spinning rainbow wheel pops up for about a minute, and then Acrobat is non-responsive and we have to force quit. We can still drag and drop an attachment so we have a viable workaround but obviously we'd like to be able to use the automated feature.
All software is up-to-date.
In the preferences panel of Outlook, we have selected Outlook to be the default mail application.
As a sidenote, this feature doesn't work with Acobat X beta either. However, in the beta version of Acrobat X, if we declare Apple's mail application to be the default, it works fine. Unfortunately we use the Office suite as part of our enterprise system, so that's what we need to work with.
Has anyone else experienced this? I've logged a ticket with Adobe but I haven't heard back from them yet.
Thanks for any advise.

Take the bhama way
figured out how to make it work. I am using Adobe Acrobat X Pro (mac)
and MS Outlook for Mac 2011.
For those who are interested, this is what I did:
1. Create a folder on desktop to save your pdf¹s files you want to email
to. Mine is named, "PDF to Email"
2. Open Automator, create a "Folder Action"
3. At the top, "Choose Folder", choose your newly created folder on the
desktop
4. Choose the "Rename Finder Items" action from the action list. I chose,
"Don¹t Add" on the add a Copy Finder Items Action menu.
5. On the "Add Date or Time to Finder Item Names" I chose, "Name Single
Item" from the first drop down menu.
6. Click on "Options" at the bottom of that window to select the "Show
this action when the workflow runs" so you can rename your file
something other than the Acrobat default.
7. Choose the "Create New Outlook Mail Message" from the action list and
add it below the "Name Single Item in Finder Item Names"
8. Choose "File>Save As" and give your file a name. Mine is, "PDF to
Email".
9. Close Automator
10. Open Acrobat X Pro.
11. Go to "File>Action Wizard>Create New Action"
12. Here you choose, "Save to>A Folder on my computer"
13. Choose the folder on the desktop that we saved earlier
14. Save the file, with the action name you will remember.
Now when you are in Acrobat X Pro and you want to send that .pdf file via
Outlook for Mac 2011, follow the steps below.
With the file you want to email open, go to "File>Action Wizard>(Action
you created) Mine is "PDF to Email". It will take a few seconds, but you
will get an "Action Completed". You will get a pop up that allows you to
name/rename the file. Then it should open your Outlook with your .pdf
attached and ready for sending.
You might need to tweak the actions to suit your needs, but this should
work for you.
De: DaveGrif <[email protected]>
Responder a: <[email protected]>
Fecha: Mon, 05 Dec 2011 15:56:02 -0700
Para: Eugenio Soberon <[email protected]>
Asunto: unable to attach PDF to email (Outlook for Mac
2011)
Re: unable to attach PDF to email (Outlook for Mac 2011)
created by DaveGrif <http://forums.adobe.com/people/DaveGrif> in Acrobat
Macintosh - View the full discussion
<http://forums.adobe.com/message/4065409#4065409>
It's supposed to work now? I've made sure I'm on latest (check for update)
and it says I am. Still get an error. It does bring Outlook to the
forground, but same error when I hide Outlook - An error occurred while
trying to create a mail document. Suggestions?
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I am unable to attach PDFs to Hotmail/Outlook email using my FF browser today. Never had issue before today.

1. I am unable to attach pdfs today in Outlook/Hotmail email using my Firefox browser (27.0.1). I keep getting an error message that says, "The file is not a picture and can't be inserted inline." I do not understand why I keep getting this error message. I am not attempting to insert an image. I am selecting to Insert Files as Attachments from the drop down menu.
No matter how many times I attempt to attach various pdfs to my emails today using Firefox as my browser, I keep getting this same error message. I have cleared the cache, cleared all cookies, cleared all history, signed out of my Hotmail/Outlook account, signed back in, restarted computer, etc., to no avail. Same problem.
2. I switched to my Safari browser, and have no problem attaching pdfs in my Hotmail/Outlook email account. The pdfs are attaching perfectly as usual. My emails are being sent normally with the attachments. The attached pdfs are being received and are opening perfectly as intended.
3. Why am I unable to attach files with Firefox today? Firefox is my browser of choice and I have used it with my Hotmail/Outlook email account without any problems, till today. Please help me! Thank you!

Thank you jscher2000. Yes my PDFs do contain the .pdf extension. I tried your excellent idea to utilize the drag and drop method, but I still get the same error message with PDFs. I have no problem attaching photos or Word documents with either method; just PDFs.
For further diagnostics, I started composing my email in Safari, attached all my pdfs and saved my email as a Draft. I then went to Firefox, opened the draft to continue working on it, and voila! There are all the pdfs I attached previously while in Safari. I was able to send the email with attachments through Firefox with no issues. The attachments went through and were able to be opened.
I am mystified, as Firefox has been trouble-free with my email account, and I have never had this particular issue till today. I made no changes to anything else on my computer, but I did notice very late last night that Outlook had one of those typical messages at the top of my Inbox to refresh my browser since Outlook had been updated. I refreshed and shut down for the night, and when I rebooted this morning that is when I discovered this brand new glitch with attachments. I'm assuming this has something to do their last update.

Cannot attach a pdf after extracting a page in Acrobat X Pro

I have a user that wants to extract one page from a multi page pdf and then e-mail it. He performs these steps - >
Tools - Extract - Share - The file is not showing up in the Select Any Type of File box and the Attach to Email bubble is filled in.
He aslo has Adobe Reader XI installed and is using Windows XP.
Any ideas?

Hopefully Adobe Reader is not being used to attempt this as it cannot do it.
Now if Acrobat XI Pro is used the "click" path is Tools | Pages | Extract which will present the "Extract Pages" dialog.
Note that there is no "share" associated with this.
The "Extract Pages" dialog affords the user the ability to select the "from" and "to" pages, the ability to tick "Delete Pages After Extracting" and the ability to tick "Extract Pages As Separate Files".
A similar dialog / end-user choices for Acrobat X Pro, the flavors of Acrobat 9 Pro and 8 Pro.
It appears that some other process is in play. Could you identify it please.
Be well...

Why I am losing aspects of the PDF after replacing pages?

Hi,
I am using Adobe Acrobat 9 Pro with Windows 7, and I want to replace certain pages in one PDF with certain pages from another PDF. The pages are replaced, but anything that was added with the typewriter is lost in the pages I'm replacing. In other words, it replaces the pages, but does not copy across the page numbers and a few other additions that I made with the typewriter. Am I doing something wrong or is the program not capable of carrying across the additions? I am desperate & would appreciate any help! Thanks.

First of all, this forum is about Adobe Reader. The Acrobat forums are located here: http://forums.adobe.com/community/acrobat
Regarding your question: Try to flatten the file before copying the pages over. Doing so makes your edits an integral part of the PDF page and should cause them to carry over.

Unable to open pdfs after downgrade from PS CC 2014

Greetings.
Our office has several seats of Creative Cloud, and our workstations are all Macs.
When InDesign and Photoshop upgrades to version 2014 were released, I installed them on our computers; only to discover that the upgrade is not compatible with OS X 10.6, so I had to downgrade - InDesign docs created in 2014 are not readable by InDesign CC.
Anyway, since then, I have one user who has followed the same procedure for some time, to create a pdf, which is as follows:
- Open an AutoCAD dwg file in AutoCAD (in Windows), and save as a PDF 'Drawing 1.pdf'
- Open PDF 'Drawing1.pdf' in Photoshop CC (in OS X 10.8.5)
- Add Layers, and add information (colouring in)
- Save PDF as a new PDF 'Drawing 2.pdf', saving the created Layers.
- Open PDF in Adobe Reader to print the PDF.
This used to work fine, however now the PDFs that have been modified will not open - claiming they are corrupt either with the error message: 'This is not a valid Portable Document File (PDF) document. It cannot be opened.' or 'Adobe Reader could not open 'Drawing2.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).'
Of course this means that all the work done has been lost, as the file was closed after saving.
I am not sure if the downgrade is the cause, but this is the only thing that has changed since the issue appeared.
The user has an iMac running 10.8.5.
Any help with this would be appreciated!
Cheers,
m

Hi MBP User,
Are you still facing this issue?
Have you tried to uninstall and reinstall. Is this issue reproducible on other machines, if you have around you.
Regards,
Ajlan Huda.

Attach .pdf exported from Pages

I have a very specific problem. I understand the reason that Pages files cannot be attached in an email, but even the .pdf's or .doc's that I export via Pages cannot be attached to my Hotmail account. They can be attached in my gmail, but I use my Hotmail account for all of my business communication. I also know that you can send them via the Share menu in Pages, but that doesn't create a local file on my HD, but rather opens up the Mail app, which I do not want to use with my Hotmail account.
Can I create a .pdf file from within Pages that can be attached to a Hotmail email, from the web, not through Mail? Please hel me out on this one....
Some more details:
I am running Lion
I am new to iWork, have recently switched from using Office.
The Web brower I am using is Google Chrome
Thanks,
Matt

Hey, I actually solved the issue.
Having discovered that the one non-Pages created .pdf file that I had tested to see whether it would attach before my original post was the ONLY .pdf on my computer that would attach, I did some more research. It turns out it has to do with the Microsoft Silverlight plugin. I disabled the plugin, and everything now attaches as it should.
Now if only I could attach files, AND watch movies on Netflix without having to toggle the **** plugin on and off....

Bad Parameter message after Extract Pages command

I am trying to extract the first 8 pages of a 128 page document using Acrobat X in Windows 7, and every time I click on Extract I receive a Bad Parameter message. Everything else seems to be working properly with the file.
Can someone please help

Hi Doug,
Please let me know whether the PDF is created using Acrobat or any other tool.
Also, check whether the document is protected.
Hope to get your response.
Regards,
Anubha

Office Web App error - unable to open PDF after multiple trials

Hi, we are using Office Web App server 2013 on win server 2012 (NO Sharepoint installed) to preview files (doc, docx, pdf, xls, xlsx, ppt, pptx), OWA is set as http, wopihost
is http as well under different from HTTP80, HTTP809 application pool
File conversion if fine for small files and large files to some point - we can process same large pdf (100MB) 30-50 times, but after that there is a message
"Sorry, Word Web App ran into
a problem opening this document. To view this document please open it in Microsoft Word."
Server has plenty of free space, PerfMon
does not show spikes, no memory spikes in Process Manager. ULS logs do not provide any good info either...
No errors in event log under Applications,
System, or Microsoft Office Web Apps sections.
That error will be shown if we process
the same file. if try to process different file it works fine (again - few dozen times), but if after that I try to process first file - it shows error again.
Documents
are located on the same server as OWA installed, same machine has wopi site in non owa application pool (from Microsoft demo
- C#)
The only resolution i found is to reset
WAC server from PowerShell or restart IIS - after that it starts to process original file...
If I just recycle OWA application pools
- HTTP80, HTTP809 it does not help. (tried to change Recycling condition in IIS for those pools - it slightly improves situation but does not resolve).
I can reproduce such pattern with different file types, it just matter of number of hits.
Same error present if we use OWA and wopi on machine as https with certificate.
We use VerboseEx option for logging - no errors in ULS log files, but multiple Sync exiting
early records similar to
Sync exiting early: LastSyncTime = 09/16/2014 14:52:07
at Microsoft.Office.Web.Apps.Environment.WacServer.ACacheableFarmStateObject.Sync(Boolean force)
at Microsoft.Office.Web.Apps.Environment.WacServer.AFarmSettings.TryGetSettingValue[T](String settingName,
T& value, Boolean shouldProcessValue)
at Microsoft.Office.Web.Apps.Environment.WacServer.WSConfigAdapter.TryGetValue[T](String settingName,
T& value)
at Microsoft.Office.Web.Apps.Environment.WacServer.WSServiceInstanceFinderAdapter.GetAgentUri(WebAgentProperties
agentProperties, String machineName, String fqdn)
at Microsoft.Office.Web.Apps.Environment.WacServer.WSServiceInstanceFinderAdapter.UpdateServiceList()
at Microsoft.Office.Web.Apps.Environment.WacServer.WSServiceInstanceFinderAdapter.FindAllServiceInstances()
at Microsoft.Office.Web.Common.ServiceInstanceFinder.RefreshList(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback
callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback,
Object state, Boolean preserveSyncCtx)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.TimerQueue.FireNextTimers()
---------------------------------There are some paired records
Cached service list has 39 service instances before the update
Cached service lists has 39 service instances after the update
So it goes as follows: OWA processing all formats fine, after trying same 100mb pdf file 50 times (it is possible to get same error with docx, just bigger number of trials) it does not process that pdf file, but processes others.
After IIS reset it works as usual again. After trying another 100mb pdf file 50-60 times OWA stops to process that another file... We are expecting large number of hits and resetting IIS every 30min is not a good solution...
Any help will be appreciated.
Thank you

Hi ,
Thank you for your post.
Whether the issue occurs with different file types or only the PDF.
Based on your description, when you reset WAC server from PowerShell or restart IIS, the issue is solved temporarily.
I recommend that you check the application account, re-enter the account, then reset the IIS.
whether the issue occurs with different file types or only the PDF.
In addition, please check if the link is useful:
http://stevemannspath.blogspot.jp/2013/04/sharepoint-2013-pdf-support-and.html
Best Regards,
Lisa Chen

Unable to open pdf after acrobat install

Have adobe reader installed, all working fine. Then installed adobe acrobat pro in order to use export to pdf capability. After some time, getting message not subscribed even though I paid for a subscription to use export pdf through acrobat.
I uninstalled acrobat from machine and contacted adobe who said the export to pdf facility in online and not something you install on a PC !!!
They talked me through using the export to pdf online and now I can't open any pdfs on my PC plus the no subscription messages still keep appearing !!!

Hi discoveranother,
If you have already purchased Acrobat then you need not use the Export pdf Online service.
You can use Acrobat to convert pdf to .doc / xlsx /ppt files and vice versa.
Please check : http://www.adobe.com/products/acrobat/pdf-to-word-doc-converter.html
Regards,
Rave

Unable to download pdfs after installing Reader 11

Hi, Updated from v10 and now I'm getting Error message " The download cannot be saved because an unknown error occured. Please try again."
I am using Firefox v 24 on Windows 7

hi, I tried via the internet using Firefox, I can't even download the Reader pdf help files!. I can open exsisting pdfs that are on my computer. I didn't have any problems with the old V10 of reader, this problem has only started since installing v11.
Thanks Bernd for your interest.

Another "extract pages" and "split" PDF question

I have subscribed adobe's convert to pdf and I was happy with convert function until I found out that I can't upload nor convert 59 MB of a file. Tried several methods, non of them worked. I decided to split the pdf or extract pages that I want it to be converted but guess what? There is no such function. Even if there is, it is very well hidden.
Can someone please explain me how the heck do I extract pages or split the document in parts? Non of the online free splitters work on my file.

Maybe you should invest in Acrobat...
On Wed, Aug 20, 2014 at 11:28 AM, methebeachbum <[email protected]>

Acrobat Pro version 9, extract pages option greyed out

Email with pdf file is sent to two users
UserA can open pdf and extract pages
UserB cannot
Pdf is not secure
Both users have been using this feature for months and now all of a sudding UserB is unable to because the options are greyed out
Users are on Windows XP
A replair on Adobe has been done
Update on Adobe Acrobat has been done to the latest version
Yes, version is licensed and activated
Tried contacting Adobe via chat and apparently they only help with initial installation of acrobat or updates so they say they were unable to assist
Anyone out there that can assist would be greatly appreciated. :-)

Content copying is copy/paste of text, pictures, etc. Not taking
entire pages.
Because if you can extract a page, you can extract all pages. Now you
have an unprotected document, so the security would be especially
pointless.
Aandi Inston

Extract pages - doesnt't maintain links

Acrobat 8 professional; from FrameMaker 7.2 structured.
Acrobat's help states:
Extraction is the process of reusing selected pages of one PDF in a different PDF. Extracted pages contain not only the content but also all form fields, comments, and links associated with the original page content.
However, in two tests from different PDFs (ours and another company's), after extracting pages, the links don't work. Has anyone else experienced this? Are we doing something wrong?
thanks,
Teresa

My experience is that extracting pages does maintain the links.
Unfortunately, it does not retain the named destinations, and
FrameMaker's links are unusual in that they rely on named destinations
to work. You therefore have a link, but it goes nowhere unless the
named destination is recreated.
Aandi Inston

Trouble with attaching PDF

Recently downloaded Reader XI and now am unable to attach PDF document to my yahoo email. Any help would be appreciated.

What exactly means "unable"?

Unable to attach pdfs after extracting pages

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