Unable to authenticate POP3 account

Hi
we are having issues when a mailbox was migrated from exchange 2007 to exchange 2013 and it stopped working for pop3.
Exchange 2013 SP1
unable to authenticate the account against POP3
logging/pop3
2014-07-16T17:08:58.439Z,0000000000000006,2,20.20.1.2:110,20.20.1.2:17916,workflow,1506,10,56,pass,*****,"R=""-ERR Logon failure: unknown user name or bad
password."";Msg=User:workflow:33ce3d1e-7ce8-4d41-976c-b65718d948a3:MISC:WAT106.domainname.ca;Proxy:WAT106.domainname.ca:110:SSL;ProxyNotAuthenticated"
2014-07-
failure: unknown user name or bad password. [Error=ProxyNotAuthenticated
any assistance will be appreciated
Thanks
AK

Hi,
Please make sure your POP3 service is enabled in Exchange 2013 and run the following command to check your POP3 settings:
Get-PopSettings | FL
Also try to re-configure your POP connection in Outlook for your Exchange 2013 account with incoming POP3 server pointing to Exchange server 2013 instead of Exchange 2007. We can do the following to look up your server POP settings:
1. Sign in to your account using Outlook Web App.
2. In Outlook Web App, on the toolbar, click Settings >
Options > Account > My account >
Settings for POP and IMAP access.
3. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the
Settings for POP and IMAP access page under POP setting or
IMAP setting, and SMTP setting.
Please refer to the POP setting listed in OWA to setup account in Outlook.
Regards,
Winnie Liang
TechNet Community Support

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