Unable to authorise digital editions

I use digital editions to read books from my public library. Suddenly when it was downloading a borrowed book it gave my an error as follows: "Connection error detected - Digital Editions could not connect to the fulfillment server. Please make sure you are connected to the Internet". The internet is fine so I uninstalled Digital Editions and re-installed it. When I tried to authorize it it gave me the same error as above. I contacted my library who said I should switch my firewall off and try again. Did this and unfortunately it didn't help. Has anyone else had this problem and found a solution?

OK- I was given the answer by a user on another forum, For anyone else - I must have had some kind of information on the PC that made Adobe think I had an activation already (despite the fact that I've never used Digitial Editions before) so running the "erase authorisation" first did the trick, seems you need to do this the first time you setup an account even if you haven't had an account before.

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  • Can't authorise Digital Editions

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    07 Oct 2012 11:15 AM in reply to My Hoppy1
    Report
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    ~~~~~~~~~
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