Unable to automatically install Flash 12 over Flash 11 via GPO Software Installation

We have a GPO software installation to install Flash 12 to a group of Windows 7 64-bit workstations. It works fine on a system that has no previous version of Flash already installed, but when the workstation has Flash 11 installed, the installation fails with an error in the Windows application event viewer saying something referring to installation failed because the previous version of Flash could not be removed.
If we log into the computer and manually uninstall Flash, then the Flash 12 GPO assigned to the computers works at the next reboot. If we manually install Flash 12, by running the Flash installation file as the user, then 12 installs over 11.
I have seen this kind of issue when someone tries to install and older version of flash over a newer version, but I don't think we should be having these problems installing the latest version of Flash.
We have to go to each PC and manually remove Flash 11 before we can install Flash 12 and it is too much time and labor to keep doing this.
What can be done to fix this so that a GPO software installation of the Flash 12 MSI will forcefully replace older versions of Flash without being stopped by this error?

Hi lord_knikon,
I understand your frustration. We've had several users report this, however, we've not been able to reproduce. This happens with the online installer downloaded from get.adobe.com/flashplayer. We've not seen this with the offline installers, posted at the bottom of this help page, http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html. Please try using the offline installer and you should be able to get Flash Player installed on your system.
Maria

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Path:                  /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player
Identifier:            com.adobe.InstallAdobeFlashPlayer
Version:               ???
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Install Adobe Flash Player [24936]
User ID:               501
Date/Time:             2015-04-11 13:20:32.580 -0700
OS Version:            Mac OS X 10.10.2 (14C1514)
Report Version:        11
Anonymous UUID:        B54430F0-53E0-EFF1-AD3E-1F452C0EF1FC
Time Awake Since Boot: 79000 seconds
Crashed Thread:        0
Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000002, 0x0000000000000000
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dyld: launch, loading dependent libraries
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0x90164000 - 0x90168ffb com.apple.IOSurface (97.0.1 - 97.0.1) <AE872EA9-0D22-32CF-91AB-DD7C056EB01E> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x90169000 - 0x90171ffb com.apple.NetFS (6.0 - 4.0) <141BFE7E-634E-32A0-8EC9-0A1A4DFEA7D9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x90172000 - 0x901bbffb libFontRegistry.dylib (134) <023BB8A2-8BBA-30DC-B0C2-A5F0AE3667D8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
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0x90645000 - 0x90649fff libheimdal-asn1.dylib (398.10.1) <6F113AF8-F5AD-330B-B029-F7AF28A93F28> /usr/lib/libheimdal-asn1.dylib
0x9064a000 - 0x906aeff7 com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
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0x90a08000 - 0x90a0bfff libextension.dylib (55.1) <E0A4ADBE-596E-3363-8780-51D8AE39B755> /usr/lib/libextension.dylib
0x90a0c000 - 0x90a69ff3 com.apple.print.framework.PrintCore (10.0 - 451) <2563665B-7B7F-3B8A-83B1-E5AC8D389909> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
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0x924a7000 - 0x924b2ff7 com.apple.NetAuth (5.0 - 5.0) <D6C31218-47E4-3553-9208-D1091A81044E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x924b3000 - 0x9251fff3 com.apple.datadetectorscore (6.0 - 396.1.1) <93F59488-6CA9-3C90-8E96-B0DE5942252F> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x92520000 - 0x92691ffb libBLAS.dylib (1128) <ACEF468C-5DB1-38F3-BCB2-6F3D7F2B2040> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x92703000 - 0x92777fff com.apple.Heimdal (4.0 - 2.0) <5BB21A72-99E6-3079-824E-935AA93D3981> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x92850000 - 0x92850fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <F968D12F-F59D-3148-951D-76735C3C1B57> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
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0x92a09000 - 0x92a0fff7 libsystem_trace.dylib (72.1.3) <E1985F9C-78FC-3098-8683-81F0DCEE54BB> /usr/lib/system/libsystem_trace.dylib
0x92a33000 - 0x92a33fff com.apple.CoreServices (62 - 62) <FF296ED2-0F90-3055-BBE4-7BF9E42322EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0x92d77000 - 0x92df6fff com.apple.SystemConfiguration (1.14 - 1.14) <21296E7B-11A3-35C0-BDC7-838392DE8298> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x92e32000 - 0x93130ff7 com.apple.CoreServices.CarbonCore (1108.2 - 1108.2) <D3DD9764-A787-3B6B-9DAD-55CEED944DCF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x93131000 - 0x93160ff7 com.apple.DictionaryServices (1.2 - 229) <1F5C35C7-67AA-30A0-A366-EB4B361152A3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x93161000 - 0x9317afff com.apple.Kerberos (3.0 - 1) <92735F11-CF1C-3FA6-8682-9A30AC9E2651> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9317e000 - 0x9330dff3 libsqlite3.dylib (168) <C3F78985-C19B-3320-9F71-543969632128> /usr/lib/libsqlite3.dylib
0x9330e000 - 0x93395fff com.apple.CoreServices.OSServices (640.3 - 640.3) <C53DBDE3-F9E0-3B90-963E-0FAEEF3DA225> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x93396000 - 0x933d6fff libauto.dylib (186) <1609D0F9-6E3A-3C67-87EF-BB0BD93EDAC9> /usr/lib/libauto.dylib
0x933d8000 - 0x9340bfe3 libsystem_m.dylib (3086.1) <951F633F-57B7-398B-912F-F6ED4DB1C597> /usr/lib/system/libsystem_m.dylib
0x93414000 - 0x93415fff libDiagnosticMessagesClient.dylib (100) <3EE83437-AA9C-356B-810B-589346B73797> /usr/lib/libDiagnosticMessagesClient.dylib
0x93416000 - 0x9341fff7 libsystem_notify.dylib (133.1.1) <B8503E99-214B-3AC3-A7CA-CC837ABD7B25> /usr/lib/system/libsystem_notify.dylib
0x93420000 - 0x9342eff7 libz.1.dylib (55) <DF3B8F77-8931-3A6B-8BDF-DB67315050E6> /usr/lib/libz.1.dylib
0x934a5000 - 0x934a8fff libdyld.dylib (353.2.1) <3E28E996-50B8-388B-8885-7299FBC978B1> /usr/lib/system/libdyld.dylib
0x934a9000 - 0x934b8ff3 com.apple.opengl (11.1.1 - 11.1.1) <212B409C-AF1E-3C69-B4AA-57A39C35BB62> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x934ba000 - 0x934bafff liblaunch.dylib (559.10.3) <DF6BB29C-8F20-3E04-81FF-19FFBC82BD46> /usr/lib/system/liblaunch.dylib
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0x934be000 - 0x93553fff libsystem_c.dylib (1044.10.1) <584F66B1-ABBA-354C-8118-1DA5386A065E> /usr/lib/system/libsystem_c.dylib
0x93554000 - 0x93577fff libJPEG.dylib (1232) <C7B71F9A-E740-307B-A9FA-A83760EE747B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x93578000 - 0x9359ffff libdispatch.dylib (442.1.4) <B26A176C-39F7-3362-B128-27B1211068B9> /usr/lib/system/libdispatch.dylib
0x935d2000 - 0x935d3fff libSystem.B.dylib (1213) <BFFB2AB8-29F6-3779-B358-EE1F46520FC8> /usr/lib/libSystem.B.dylib
0x935d4000 - 0x939bcff7 libLAPACK.dylib (1128) <4E3D1289-2C98-3E53-BB8D-AD911357FF66> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x939bd000 - 0x939c9ff3 libcommonCrypto.dylib (60061) <024B3913-15C6-3005-9E5A-EB24918F6977> /usr/lib/system/libcommonCrypto.dylib
0x939ca000 - 0x93d7cff7 com.apple.CoreFoundation (6.9 - 1152) <93C32AF9-FD62-3DBD-85F7-35727E6CAA55> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x93d7d000 - 0x93dd0fff libstdc++.6.dylib (104.1) <D0EB2C99-5939-3ABA-9C18-D9AD75CE23A1> /usr/lib/libstdc++.6.dylib
0x93dda000 - 0x93ed0ff7 libxml2.2.dylib (26) <2F37833C-4D55-3A09-9A0C-5904E8B6892A> /usr/lib/libxml2.2.dylib
0x93ed1000 - 0x93ed9fff com.apple.CoreServices.FSEvents (1210 - 1210) <FC372799-6E8E-3290-9816-6981D39BC9D6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framewor k/Versions/A/FSEvents
0x93eef000 - 0x9416bff7 com.apple.security (7.0 - 57031.10.10) <3EF32688-A176-33DD-BA59-25F37D6C08DA> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9416c000 - 0x9416ffff com.apple.xpc.ServiceManagement (1.0 - 1) <D0A00D0C-D37D-3CF1-9EE0-41A88BC112BB> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x94170000 - 0x94189fff libsystem_malloc.dylib (53.1.1) <58CD8BC7-55D1-3862-8E5D-728EE2EBE447> /usr/lib/system/libsystem_malloc.dylib
0x9418a000 - 0x941a9fff libsystem_kernel.dylib (2782.10.72) <C88D4054-EF6D-31F9-A9DC-B74160B91C26> /usr/lib/system/libsystem_kernel.dylib
0x9423d000 - 0x94353ff7 com.apple.CoreText (352.0 - 454.3) <6448E389-AB2E-34EF-AE07-FE364ECC98E5> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x94354000 - 0x943cafff com.apple.securityfoundation (6.0 - 55126) <E7CBF2F4-2A0E-3C82-BE84-E09D21772AFB> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x943cb000 - 0x9441cfff libcups.2.dylib (408) <08C5D411-533C-345A-B820-092C96215F2E> /usr/lib/libcups.2.dylib
0x9441d000 - 0x94471fff com.apple.HIServices (1.22 - 520.12) <8950B516-7DFD-3154-B34F-067809086832> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x94472000 - 0x94498ffb libPng.dylib (1232) <576BCAB6-DBE2-36DB-A390-E945FC844118> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x94499000 - 0x944effff libc++.1.dylib (120) <D8DE4962-66CD-3491-904E-9291EEE5E570> /usr/lib/libc++.1.dylib
0x94548000 - 0x94639ffb libiconv.2.dylib (42) <4AF77F10-0BEC-3BE0-99DF-C5170EDB316B> /usr/lib/libiconv.2.dylib
0x9463a000 - 0x94643fff libcopyfile.dylib (118.1.2) <FAF3268F-C580-33D3-A5B4-74B8A8713216> /usr/lib/system/libcopyfile.dylib
0x94644000 - 0x94648ff3 com.apple.TCC (1.0 - 1) <3E7036F2-9706-3116-8126-16F26AA2FC11> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x94649000 - 0x94663ff7 liblzma.5.dylib (7) <D0BC984D-5B33-328C-8F1E-7E9C41813433> /usr/lib/liblzma.5.dylib
0x94664000 - 0x94868ff3 com.apple.CFNetwork (720.2.4 - 720.2.4) <2BDDB692-8973-3B53-A53C-71D42BDBABBF> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x94869000 - 0x94871fff libsystem_pthread.dylib (105.10.1) <4A229519-29A1-3ABF-8CEF-43BCE4ACDA06> /usr/lib/system/libsystem_pthread.dylib
0x94872000 - 0x94b05fff com.apple.CoreData (111 - 526.1) <74375077-8AE6-3D1B-B6A4-CF3B0724EB60> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94b06000 - 0x94b38ffb com.apple.GSS (4.0 - 2.0) <680D3014-D2C6-30D4-9892-93B9E4172100> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x94b7a000 - 0x94b8bfff libsystem_coretls.dylib (35.10.1) <602048AB-2CF0-3083-9D84-5DF19B95EEE1> /usr/lib/system/libsystem_coretls.dylib
0x94b8c000 - 0x94ee4ff7 libmecabra.dylib (666.2) <DB0D4D7E-AA7B-3D2D-8936-07F03038F4DF> /usr/lib/libmecabra.dylib
0x94fb1000 - 0x95027ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <B6F346D2-BF88-3925-B962-E59267FA2268> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x95028000 - 0x95043ff7 com.apple.CFOpenDirectory (10.10 - 187) <5302DBFA-92CE-349C-981C-2BF6E9BEEBB0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x95044000 - 0x95151fe3 libvDSP.dylib (516) <53F7A960-01E1-3B79-A7FD-67BD19471420> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x95152000 - 0x95316ff3 com.apple.QuartzCore (1.10 - 361.15) <4DD4BF91-26D4-3325-BB42-9642318307FA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95317000 - 0x95320fff com.apple.DiskArbitration (2.6 - 2.6) <D906604A-1D8C-31BF-8F22-EA219FFC858F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x95450000 - 0x95594fff com.apple.ImageIO.framework (3.3.0 - 1232) <3C219D4C-9B88-3A4A-A266-AEA6C6495676> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x95889000 - 0x95a14ffb com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <44BCEAB8-306D-307F-92C8-6656F3578220> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x95a15000 - 0x95c042ef libobjc.A.dylib (647) <7648C174-3098-3B26-AD20-490DBFFD5D4C> /usr/lib/libobjc.A.dylib
0x95cd7000 - 0x95cd8fff libsystem_blocks.dylib (65) <5D98F022-E863-31D4-8ADE-D53B2AE0D331> /usr/lib/system/libsystem_blocks.dylib
0x95cd9000 - 0x95cdbfff libsystem_configuration.dylib (699.1.5) <76B9BA28-179E-34FA-B10B-E625022A29CB> /usr/lib/system/libsystem_configuration.dylib
0x95cdc000 - 0x95d37fff com.apple.LanguageModeling (1.0 - 1) <9B39E059-F48E-31AF-B1B3-B0872F362627> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling
0x95d38000 - 0x95d38fff libkeymgr.dylib (28) <06DDCEF8-EB84-3F68-9E19-FD1A12B764FD> /usr/lib/system/libkeymgr.dylib
0x95d39000 - 0x95db6ff3 com.apple.framework.IOKit (2.0.2 - 1050.10.8) <60574F96-1CD6-34B8-A862-EA977FD058BF> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x95db7000 - 0x95dbdff3 libsystem_platform.dylib (63) <509993B7-3F26-3360-B899-0BBB15152516> /usr/lib/system/libsystem_platform.dylib
0x95dbe000 - 0x95e64fff com.apple.Metadata (10.7.0 - 917.1) <0B19C2DD-A71C-3D2B-AB00-68FFC6CC606A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x9615c000 - 0x961c5ff7 libcorecrypto.dylib (233.1.2) <F188C1A7-E88F-3EC5-A6AA-22C02E3F0C93> /usr/lib/system/libcorecrypto.dylib
0x961c9000 - 0x96206ff7 libsystem_network.dylib (411.1) <EB71DD61-9515-3F6C-817E-25AF7F108CB8> /usr/lib/system/libsystem_network.dylib
0x96207000 - 0x96208fff libremovefile.dylib (35) <49DCAF7B-4466-3775-9E58-EA5D7CBA8AE0> /usr/lib/system/libremovefile.dylib
0x9663d000 - 0x9663fffb libsystem_secinit.dylib (18) <3CBA3BD3-8BA2-358D-BD1A-A1C3DF5D84E6> /usr/lib/system/libsystem_secinit.dylib
0x96640000 - 0x966dafff com.apple.ColorSync (4.9.0 - 4.9.0) <091CDCEC-1B25-3FE7-94C2-8AEFA6564E95> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x97244000 - 0x9733bff7 libFontParser.dylib (134.1) <AF60B79A-410B-389E-9B24-09B5BC61E19F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x974e3000 - 0x974e6fff libpam.2.dylib (20) <E2F34522-448A-3392-BC1D-6625BEB612B9> /usr/lib/libpam.2.dylib
0x974e7000 - 0x97510ff7 libsystem_info.dylib (459) <4F7A7111-7F0D-3891-9DC9-41F5D79949FE> /usr/lib/system/libsystem_info.dylib
0x97511000 - 0x97537ffb libxpc.dylib (559.10.3) <6C4CEB0F-0044-3B62-A286-5693C3FD239E> /usr/lib/system/libxpc.dylib
0x97542000 - 0x97546ffb libcache.dylib (69) <55501A00-AF64-3554-8F46-8D5AFEDEC332> /usr/lib/system/libcache.dylib
0x978d8000 - 0x978d9fff liblangid.dylib (117) <34A0F807-755F-300B-B01F-AABAE3838451> /usr/lib/liblangid.dylib
0x978da000 - 0x978dafff com.apple.Accelerate (1.10 - Accelerate 1.10) <C2367B5B-AE20-3084-A864-104743BE478E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9820c000 - 0x98219fff com.apple.OpenDirectory (10.10 - 187) <14AA5E0C-238A-32C4-BAF3-81893750B5A9> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9821a000 - 0x9821effb libGIF.dylib (1232) <037E01F1-885C-3F4A-A353-87DB1F9CB504> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9821f000 - 0x98236ff3 libLinearAlgebra.dylib (1128) <B20FAAAA-1C76-3B20-B100-5FC90F7FE023> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLinearAlgebra.dylib
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 16 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: My Passport 07B8
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: iPhone
USB Device: IR Receiver
USB Device: Internal Memory Card Reader
Thunderbolt Bus: iMac, Apple Inc., 25.1

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