Unable to backup - icloud

I got a new Iphone 6 plus and now I trying to make new backup on my old iphone (5S).
the problem is stuck in "estimating time remaining.." and nothing happened..
I did all the solutions that I found in the forums  :
hard reset, delete old backup. sign in\out ..
Please someone can help me with that?
Thanks.

Yes, that's just a backup file. You can safely delete it if your phone has everything you need on it now. Then be sure to back it up right away.

Similar Messages

  • I created an iCloud account and also had to get more space after I have done the purchase, I am unable to backup my phone! I have a stable wifi connection at home and all I see for hours and hours is "Backing Up .. Estimating time remaining"!!!!! Plz help

    I created an iCloud account and also had to get more space so after I have made the purchase, I am unable to backup my phone! I have a stable wifi connection at home and all I see for hours and hours is "Backing Up .. Estimating time remaining"!!!!! Plz help I'm unable to make the backup as I need to transfer all my data on my new iPhone 5S

    This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail.  To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, tap your device under Backups, then tap Delete Backup.  Then go back and turn iCloud Backup back on and try backing up again.
    If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail.  To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again.  If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again.  If it succeeds, turn some of your apps to On and try backing up again.  If it succeeds again, turn some more apps to On then try again; repeat this process until it fails.  Eventually you'll be able to locate the problem app and exclude it from your backup.
    In the meantime you can back up your phone to your computer by connect it, opening iTunes and going to File>Devices>Back Up.  Also be sure to transfer your purchases (File>Devices>Transfer Purchases).  Then set up your new phone and when given the option, choose Restore from iTunes Backup and follow the prompts to restore this backup to your new phone.  This will be much faster than using iCloud anyway.

  • TS3992 I am not able to backup my iphone to Icloud because my wi-fi is greyed out on my phone. The wi-fi button will not slide to the ON position, therefore, Iam unable to backup my phones contents. What can I do?

    I am not able to backup my Iphone to Icloud because my wi-fi is greyed outon my phone.  The wi-fi button will not slide to the ON position, therefore, Iam unable to backup my phones contents. What can I do? I need to save my pics, info....etc, because I have to get another phone.

    Back up to your computer instead.  To do this, connect your phone to your computer, open iTunes, click on the name of your phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now.  Also go to File>Devices>Transfer Purchases to transfer your apps and other purchased media to your iTunes library.  Finally, save any photo stream photos to your camera roll (open your my photo stream album, tap Edit, tap the photos, tap Share, tap Save to Camera Roll), then import your camera roll photos and videos to your computer as explained here: http://support.apple.com/kb/HT4083.  (You don't need to delete them from your phone afterwards unless you need the space.)
    If you're getting another phone, be sure to delete your iCloud account and turn off iMessage, FaceTime and Game Center before doing so.  (See http://support.apple.com/kb/HT5661).
    This is a support article on your wifi issue: http://support.apple.com/kb/ts1559.

  • Unable to use iCloud Backup on iPad (3rd gen) Wi-Fi, iOS 6.0.1

    Hi, I have been unable to use iCloud Backup for several weeks on both my iPad (3rd gen) Wi-Fi, iOS 6.0.1 & my iPhone 4, iOS 6.0.1
    iCloud Backup is set to On on both devices. It did backup once or twice, since I installed the iOS 6.0.1, then it stopped working altogether.
    I hope someone can help me.

    I know. In my post I said ....
    "remove the all day event or change the event from all day - in whatever application on your computer that you sync the calendar from and them sync again to remove the event from the iPad calendar."
    You will need to do this from your computer. If you do not use your computer to sync with iTunes, you will not be able to get around this.
    However, I should have asked of this only happens when you are trying to view events in March, so maybe I misled you. I apologize. Try this now. Quit the calendar app completely in the recents tray and reboot the iPad.
    Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • I am unable to backup my whatsapp from icloud.

    my icloud is unable to backup whatsapp.

    You would need to contact Whatsapp support for help with that: http://www.whatsapp.com/contact/.

  • HT201210 trying to backup ipad to windows 8 computer. i get an error message stating it is unable to backup. i also see this when try to backup to icloud. Everything works fine with Windows XP. Any suggestions?

    Trying to backup iPad on New Windows 8 machine. I get an iTunes error message "unable to backup" This happens when I try to backup to my computer or iCloud. I don't have this issue with my XP machines. Any suggestions?

    Go back to disk manager, assign a drive letter, after the mount. The vhdx will show in disk manager, right click on the vhdx, to add a drive letter

  • Unable to do iCloud Backup

    Dear Sir
    I’m unable to do iCloud Backup since I
    bought my iPhone 6 4 month ago and every time I tried manually, I got this massage,
    “The last backup couldn’t be completed”
    Please see some details of my iPhone which
    may help you to evaluate the problem:
    iPhone 6.
    Capacity 60GB
    Available capacity 44.1.
    Version 8.1.3
    Total storage 5GB
    Storage 4.6GB available.
    This iPhone 131.8MB
    Back up size 131MB
    Next backup size 2.9MB
    Please advise who to resolve this
    problem.
    Regards 
    Ahmed

    How are you trying to do it from your computer?  Try plugging it into your charger while connected to wifi, then either lock the screen and wait (it should backup up ever 24 hours) or go to Settings>iCloud>Storage & Backup and tap Back Up Now.

  • I have recently purchased the highest storage but was unable to backup my phone via icloud, the button on my mphone to backup on icloud is grey out, anyone knows how to resolve the problem?  What's the point of purchasing the biggest storage?

    i have recently purchased the highest storage but was unable to backup my phone via icloud, the button on my iphone to backup on icloud is grey out, anyone knows how to resolve the problem?  What's the point of purchasing the biggest storage?

    First check that your device is correctly connected to the wifi/internet (settings > wifi)
    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
    If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
    Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
    More about iCloud v iTunes Back Up

  • When I try to use my iCloud backup it takes forever to backup and then sometimes it says unable to backup

    When I try to use my iCloud backup it takes forever to backup and then sometimes it says unable to backup what do I do

    If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test:   Go to...
    Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options.  Turn off all apps from backup and then do a manual backup.  If that doesn't work, then this post will not help.  If the backup works, then go back to the app list and turn some on and try another backup.  If successful, keep repeating these steps.  If it fails at some point, then try to zero in on the one app that seems to make the backup fail.  (I had this problem and found one app failing, probably due to a corrupt data file.)
    This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.

  • Can't backup iCloud on iPhone

    Iphone won't backup iCloud. Just talked to support and we backed up to iTunes only and restored and still won't backup on iPhone. When I try to reset my "data and settings" on iCloud.com, it gives me an error. Can my iCloud account get totally corrupted? How do I fix?

    If you attempted to backup your phone when it was still restored and setup as new and it works and backs up - it would be your phone that has a problem and not icloud. If it is unable to backup when setup as new to your icloud account that would be something on their end and they need to look into that.

  • Unable to backup iPhone to PC

    Win8.1 PC & iPhone 5S.
    iTunes & iPhone SW are up-to-date.
    I've no interest in using the Cloud & want to backup my iPhone to my PC via iTunes.
    I have the "This Computer" box checked under Backups in iTunes & iTunes recognizes my iPhone.
    Music Playlists synch from iTunes-on-the-PC to the iPhone just fine when I synch (just purchased some songs, downloaded them to a playlist on the PC/iTunes then synched that list to the iPhone.
    Every time I synch I get the "backup failed" msg from iTunes with no explanation.
    When I try to manually backup the iPhone to the PC via iTunes, after a couple of minutes I get the error msg: "iTunes could not back up the iPhone [name of my phone] because the backup session failed." Duh - highly information, eh?
    All iTunes Diagnostic test passed. The only odd thing I notice is the statement: "Current user is not an administrator" which makes no sense to me in that I'm the only user of this PC.
    For years I've done this until the iCloud came to be last year  Ever since, I've not been able to backup to my PC.

    Hey there WillyC33,
    I see that you are unable to backup your iPhone to your computer. Here is an article for you that can help you troubleshoot this issue and resolve it:
    If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
    https://support.apple.com/en-us/HT203271
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • When iWorks for iCloud Beta become available I subscribed to it. After that I become unable to access iCloud at all as in all my devices I get messages to install it and other apps (find my phone, etc) that are already active. Anyone could help?

    When iWorks for iCloud Beta become available I subscribed to it. After that I become unable to access iCloud at all as in all my devices I get messages to install it and other apps (find my phone, etc) that are already active. Anyone could help?

    The first time an iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or to set up the iPhone as a new iPhone.
    The former does as provided - it transfers the backup for the other iPhone or iOS device to the iPhone replacing all data on the iPhone that is included with the backup being transferred. The latter does nothing allowing you to make your various selections for the iPhone sync preferences with iTunes.
    This is designed to be done right away with a new iPhone.
    If you don't have a backup for the iPhone with iTunes on your computer and don't have an iCloud backup that hasn't been updated since choosing to transfer the backup for your iPod Touch to the iPhone, the data that was on the iPhone is gone.

  • I am unable to open Icloud on my PC with Windows 7 but have it installed

    I am unable to open Icloud on my PC with Windows 7 but have it on my Iphone & Ipad working OK
    Please help

    The menu selection only shows the other options if you already have a selection active; a selection made with one of the available tools like lasso or quick selection. First select with the tools, then use the menu 'Select'.

  • Unable to use iCloud on my iPhone 4S

    I'm unable to use iCloud on my iPhone 4S.  I click on Settings, Scroll to iCloud, Click on iCloud, and then it prompts me to enter my Apple ID and Password.  After I do I click on Sign in and it says User name or password is incorrect and I know they're not.  I try signing in with the same Apple ID and Password and I have no problem signing in.  I don't know what's going on.  Can someone please help?? 

    You need an Internet connection to use Facetime. As not all carriers support Facetime you may need a WiFi connection.

  • I am unable to access iCloud because my iPhone states that my Apple ID and\or password is incorrect.  Based on Apple's own policy my current ID and P/W should be fine to access iCloud.  Any suggestions?

    I am unable to access iCloud because my iPhone states that my Apple ID and\or password is incorrect.  Based on Apple's own policy my current ID and P/W should be fine to access iCloud.  Any suggestions?

    You will have to contact Apple Care and ask for account security for help. Apple ID: Contacting Apple for help with Apple ID account security

Maybe you are looking for

  • AE n - What worked for me

    I am an experienced AE user and owner of four of the 1st gen "g" type which I use with an AX "n" base station to stream music wirelessly around my house. I have previously gone through the setup procedure a dozen or more times and if you want to add

  • To open inspection lot after UD.

    Dear All, Our scenerion is, we are maintaining some data in short text field in the inspection lot when it created. I am using that data for prining on some of my documents which print from the SAP. That field is editable even system status is INSP.

  • Attachments in PP01

    Hello, regarding uploading attachments to infotypes in PP01: - where are the attachments stored at the server? - how to customize the storage location? - which function modules are used to store/read attachments? Thanks in advance, André

  • Deploying Java Applet

    Could you please help. I am deploying a Java Applet to WebDB for my final project. I have followed the steps given maticulously and have had some success. My applet will initialize in Internet Explorer and the log in dialog box comes up. When I attem

  • Migration Steps 11.5.7 to 12.0.4

    I have a customer who is going to upgrade From : 11.5.7 in HPUX 11.0, 32 bits To : R12.0.4, RHAS 4.0, RAC, 64 bits That will be done in one shot. Needless to say, there is a bunch of custom objects as well as localization. Could anybody give me some