Unable to backup iphone 4 to computer using itunes

I have the most up to date software for both the iphone4 and itunes, and while itunes recognized and connects fine to my iphone, a backup does nothing. For example I click to start a backup, and in the upper center it says "Backing up Bob's iphone..." however it never does anything from that point on. The progess bar never moves, the screen never changes, and finally I just have to disconnect it. I have tried many times, reseting both computer and phone and then trying again, and have left it connected for over 12 hours.
What do I need to do in order for my phone to backup?

Actually it's a good question ... I have not done it before manually. If the folder exists does it mean that I have done it before?
The folder is completely empty. I reconfirmed that I have full-control persmissions on all folders below my username ...
C:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\ [Vista machine]
I have restricted access to the C:\User folder
- Read & Execute
- List folder content
- Read

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How can I disable my iphone with a computer using itunes?

How can I disable my iphonewith a computer using itunes?

Welcome to the Apple Community.
You cannot disable your phone using iTunes.
You can only locate, lock or erase your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.

TS2529 UNABLE TO BACKUP IPHONE 5 ON COMPUTER, PLEASE HELP!!

hello,
i cant backup my iphone to computer.
It shows "iTunes could not back up the iPhone because a session could not be started".
Is it the itunes problem or my iphone problem?
I need help on this as my phone havent been backup since October.
Thanks!

This is usually a computer problem, not an iPhone problem.
Make sure you have the latest version of iTunes (11.1.1).
Use a USB port directly on the computer, not a USB hub, and if it is a desktop or tower case computer use a USB port on the back rather than the front.
Reboot your computer.
Reset the iPhone (just to be safe) by holding HOME and SLEEP at the same time until an Apple logo appears.
If none of these steps help try disabling your Antivirus and firewall.
Apple has additional information here: http://support.apple.com/kb/TS2529
You can (and should) back up to iCloud. You can back up to both, as described here: http://support.apple.com/kb/HT5262. This is the safest approach.

Hi,i hav a new laptop nd my songs on iphone is not stored in this computer,how can i store this songs from my iphone to my computer using itunes?? i hav tried other third party softwares but to use them i need to pay....pls help if possible.

I am using itunes 10.4.1.10 version nd my iphone 4 is on 4.3.5....if anyone can help me would be very greatfull.
Thank you.

If you are not interested in purchasing any software, then your only other choice would be to take your iTunes backup that you made of your iTunes library and copy that over to the new computer. If you do not have that, then it could be difficult. However, if all of the content was purchased through iTunes, then after authorizing the computer with the Apple ID the songs were purchased on, you can transfer the purchases to the new computer.

How can I transfer music from my iPhone to my computer using itunes without syncing?

Got a bit of a dilemma here... I had all my music backed up on my laptop and I usually transferred files using iTunes from there but it got a virus so I had wipe the whole thing out. I lost everything I had there but I had iTunes on my computer, I just didn't have all the files that were on my iPhone on that computer, only on my laptop. Now I want to add music onto my iPhone from my computer but I'll have to sync it, which means loosing half of my music. Is there anyway I can transfer music onto the device without loosing half of the data or is there any way I can transfer the music from iTunes to my computer so that when I sync it, all the music stays there? And if I need a third party transfer tool, which one is the most reliable to avoid viruses again?

Hello ZabeM
Anything that was purchased can be transferred to your new iTunes library by following the steps in the article below. You can also look at your purchased history and download the tracks to your computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Download past purchases
http://support.apple.com/kb/ht2519
Regards,
-Norm G.

Unable to backup, iphone 4, 4.3.5, itunes 10.4, Windows 7

I've sync'd and backed up many times before, and now I get an error. I recently updated iTunes, but I can't say that is the cause.
The error is: iTunes could not back up the iPhone "Larry's iPhone" because the backup could not be saved on the computer.
I've researched the web and tried the usual: deleting old backups (in itunes, and manually, etc).
When I delete all the backups and logs, and then try to sync, iTunes hangs up. I have to kill iTunes in the Task Manager.
The only log that is created during this procedure lists this error:
7592 @ Tue Aug 16 00:45:43 2011] [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\larry\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-unknown-20110816-004543-Backup-Com puter.log" (3)
[7592 @ Tue Aug 16 00:45:43 2011] [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\larry\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-6c8e05c74e41b39c97494e9f2df753af74 fd6904-20110816-004543-Backup-Computer.log" (3)
[7592 @ Tue Aug 16 00:45:43 2011] [com.apple.console AppleMobileBackup.exe] WARNING: Backing up 6c8e05c74e41b39c97494e9f2df753af74fd6904
[7832 @ Tue Aug 16 00:47:43 2011] [_ISDVLog SyncServer.exe] Cancelling all sync plans.
[7832 @ Tue Aug 16 00:47:43 2011] [_ISDVLog SyncServer.exe] Goodnight, Gracie.
Anyone have any ideas? The file indicated doesn't even appear to exist, which might be why it's having trouble moving the file! Seems like sloppy programming since iTunes just hangs and won't quit.
I also ran the itunes installer and chose "repair" just for kicks. It didn't change anything.
(Please don't suggest that I disable security software. I uninstalled mine completely and it had no effect. )
Thanks,
Larry

Yes. In addition to deleting all the failed backup files, etc, I had to do one more step which I learned about from another thread.
The key for me on my windows 7 machine was to open a command shell (type "cmd" under search) and at the c prompt type 'netsh winsock reset' (do not include the apostrophe's of course). I may have rebooted afterwards. Try searching for that command along with "itunes backup."
I do not profess to understand what this command fixed. Obviously some condition in Windows 7 was hanging iTunes up during backup, and it was obviously something that Apple did not forsee. Running this command cleared the problem and allowed itunes to proceeed normally with my backup and I have not had an issue since.
I am keeping my finger's crossed.

Unable to backup iPhone to PC

Win8.1 PC & iPhone 5S.
iTunes & iPhone SW are up-to-date.
I've no interest in using the Cloud & want to backup my iPhone to my PC via iTunes.
I have the "This Computer" box checked under Backups in iTunes & iTunes recognizes my iPhone.
Music Playlists synch from iTunes-on-the-PC to the iPhone just fine when I synch (just purchased some songs, downloaded them to a playlist on the PC/iTunes then synched that list to the iPhone.
Every time I synch I get the "backup failed" msg from iTunes with no explanation.
When I try to manually backup the iPhone to the PC via iTunes, after a couple of minutes I get the error msg: "iTunes could not back up the iPhone [name of my phone] because the backup session failed." Duh - highly information, eh?
All iTunes Diagnostic test passed. The only odd thing I notice is the statement: "Current user is not an administrator" which makes no sense to me in that I'm the only user of this PC.
For years I've done this until the iCloud came to be last year Ever since, I've not been able to backup to my PC.

Hey there WillyC33,
I see that you are unable to backup your iPhone to your computer. Here is an article for you that can help you troubleshoot this issue and resolve it:
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
https://support.apple.com/en-us/HT203271
Thanks for using the Apple Support Communities!
Cheers,
Braden

De-authorizing itunes? Several of my authorized pc's have died, and have no way to deauthorize iTunes on them. Now I am unable to synch purchases on my Iphone to new computer with iTunes because I already have 5 computers authorized. What can be done?

Several of my authorized pc laptops and desktops have completely died over the years, and have no way to deauthorize iTunes on them. Now I am unable to synch purchases on my Iphone to new computer with iTunes because I already have 5 computers authorized. What can be done?

Deauthorise all to reset to zero, then authorize again.
Following quote from Apple Support:
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
Click iTunes Store on the left side of iTunes.
If you're not signed in to the store, click the Account button, then enter your account name and password.
Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
In the Account Information window, click Deauthorize All.
Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).

Hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone

hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone".
May you help
Thanks

Try TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
tt2

Why I can't restore my iphone 5 version 7.0.4 with my computer use itune 11.1.5 on window 7 ? Is it only OS X (Mac Book) can restore it ?

Why I can't restore my iphone with my window using itune 11.1.5. Is it any wrong with computer using window ? And why my friend can restore his iphone using Mac Book ( OS X ) I don't understand. Is it only OS X can restore the iphone ?

It seems I have solved my own problem . . . well hopefully !! ;-)
I was using a 'non' Apple cable. When I swithced to using the stock cable that came with my iPhone, iTunes can now see that I have a 'Device' and identifies it correctly as my iPhone.
Hopefully this may help others . . . ?
Cheers,
Grant.

HT203311 I am use homesharing, but cannot sync the main library from the secondary computer to an iphone. It shows the entire libaray on the computer, but only shows a few songs when I try to sync iphone with the computer using homesharing.

I am use homesharing, but cannot sync the main library from the secondary computer to an iphone. It shows the entire libaray on the computer, but only shows a few songs when I try to sync iphone with the computer using homesharing.

See Recover your iTunes library from your iPod or iOS device.
tt2

HT201303 How can you tell which devices used the Apple ID? For example: "twoPads, 2 iPhones and 1 computer used your Apple ID ?"

I believe my kid gave somebody my password to download something. And I want to know who? Can it say For example: "2 iPads, 2 iPhones and 1 computer used your Apple ID ?"

Only if they went to the trouble of setting their device up as a "Managed Device" on your ID.
Change your password.

How do I separate my iPhone from our computer's iTunes? Leave music behind.

My wife and I have shared our home computer for years. The iTunes library has been used by her for her music collection. She has also used iCal and Address Book for her contacts.
A year ago I bought an iPhone and have been using iTunes to sync all the apps and stuff. BUT I have never synched to iCal, Music Lib, Address Book etc. I just use it to back-up my phone.
I have set up a new user on our computer for myself, I want to use the new user account for my iPhone. So, I need to get the Apps, Notes and Contacts moved to the new account, but leaving the music and everything else behind.
How do I do this?
I've tried looking at authorising and de-authorising, but I don't know what I'm doing and don't want to lose any music, apps etc. I tried authorising the phone on the new user account but I get a message saying that the phone is already authorised to this computer...
iPhone is a 3GS on 4.2.1

The info provided is somewhat conflicting. You indicated you haven't synced music, only apps.
If there is any music on your iPhone, was the music purchased on your iPhone with your wife's iTunes account? Or if you have your own iTunes account, was the music on your iPhone purchased with your iTunes account? And if you have your own iTunes account, how about the apps?
If you plan on using your wife's iTunes account which was used for all apps and music on your iPhone downloaded from the iTunes store, you need to authorize iTunes with the same iTunes account under your computer login account.
With your iPhone connected to iTunes under your computer login account, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
Before syncing contacts with the Address Book and calendar events with iCal under your computer login account, enter one contact in the Address Book and one calendar event in iCal under your computer login account. This will provide a merge prompt with the first sync for this data, which you want to select.
Syncing notes is with the Mail.app, which is selected under the Info tab for your iPhone sync preferences.

Please connect your iphone to a computer running itunes

I have a new phone and it keeps saying "please connect your iphone to a computer running itunes...etc. But I have it hooked to a computer using Itunes

Is the iTunes version on your computer current (11.1.2)?

What is the Proper Way to "Sync My Music & Apps to a New Computer Using ITunes"

What is the Proper Way for Me to "Sync My Music, Pictures & Apps to a New Computer Using ITunes"?
I had to buy a New Computer since my other one went out, but when I log into ITunes with the New Computer using My Apple ID "Nothing is there"...
None of My Previously Purchased Music or Apps are in My ITunes Media Library; so, I any not sure how to Properly Proceed with Syncing?
Any Help & Guidance would be Greatly Appreciated!!!
Thanks,
Don

Sounds like something might be wrong there. Years ago I set up the playlists to sync to my iPhone and 'Everything' for my iPod and I've never needed to change or even check it since, ever.
However, how and why are you 'restoring' the iPod? This is not something you should ever need to do. If you restore back to original settings, then I guess that would throw away your own settings, but as I said, there should be no need to keep doing that. Or at all in fact.

Unable to backup iphone 4 to computer using itunes

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