Unable to backup my mails to icloud, i tried every possible thing but no results help!!!
I am unable to back up my mails to icloud........i tried deleting the account and adding it again and every possible thing which i can see in the forum but no results.......request to help or a contact number which can reach to support.
Hello iamthep,
Welcome to the Apple Support Communities! I understand that you are experiencing issues with the Camera on your iPhone 5s. The following resource may provide a solution:
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT203040
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping camera swap icon. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Thanks,
Matt M.
Similar Messages
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i have recently purchased the highest storage but was unable to backup my phone via icloud, the button on my iphone to backup on icloud is grey out, anyone knows how to resolve the problem? What's the point of purchasing the biggest storage?
First check that your device is correctly connected to the wifi/internet (settings > wifi)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
More about iCloud v iTunes Back Up -
I need help authenticating my outgoing server settings in setting up my work email on my Galaxy S5. It says unable to authenticate or connect to server and I even called helpdesk at my email support and they tried every possible port (80, 25, 3535 or 465 SSL) and none of them work. Please help!
You will need to get the required info to create/access the account with an email client from your school.
Are you currently accessing the account with an email client on your computer - if you have a Mac with the Mail.app, or if you have a PC with Outlook Express, etc.? If so, you can get the required account settings there. -
my iphone is connected to a old account that i have used in a while i have a new icloud i tried reseting my phone but now i can get in becuase it linked in with my old account how can i fix this so i can log in with my new account i reset my phone but i did it before on my new phone but this old is link to a account that i set up when i was so much younger can you advise what to do?
ThanksGo into Settings App and turn OFF Find My iPhone. It will ask for your old password, but in the future you can use your new Apple ID account. If you need to reset the old password try this: https://iforgot.apple.com/password/verify/appleid?language=US-EN&returnURL=https ://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
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I was saving the pictures on my phone onto my computer and then deleting them after they "saved", but after they were all deleted my computer decided not to save them. I went onto the Icloud website to look at them but cant. Help?
There is nothing to help with. There is no way to view the pictures in PhotoStream from the iCloud website.
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I forgot my passcode, so I was unable to access my phone. I then tried to restore it, but it has frozen during the process. It won't connect to my mac again and I can't stop the process because my lock button is broken. What do I do?
My first advice is "Back up the device, then have it replaced." Second item of advice, "Don't forget your passcode."
One of the purposes of the lock button is to recover from certain software failures. Without the lock button, such a recovery is nearly impossible. My advice would have served you best when the malfuction first developed, not after you forgot your passcode. -
primary Apple ID is fine. Its the alt.Apple ID (an@me Myadress thats gives me and most all programs (mail) anfd apps ****. tried to change it but couldn't.help.
<E-mail Edited by Host>You should be able to log out of the old version of the account on your iPad by tapping on it in Settings > iTunes & App Store and then log back in with the updated version - if the account is greyed out there then do you currently have Settings > General > Restrictions > Accounts (under the 'Allow Changes heading') set to 'Don't Allow Changes' ?
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I am unable to backup my whatsapp from icloud.
my icloud is unable to backup whatsapp.
You would need to contact Whatsapp support for help with that: http://www.whatsapp.com/contact/.
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Unable to connect to mail via iCloud from iPhone or macbook air
error message from iPhone when trying to access mail "The connection to the server failed" any solutions?
For now....wait.
From the Apple Support Page, http://www.apple.com/support/icloud/systemstatus/
iCloud: Mail & Notes - Users Affected: <1%
01/08/2012 09:43 PST
Users may be unable to access Mail. Service is expected to be restored by 8pm PST today. All messages will be delivered at that time. -
HT1766 I can't backup my data on iCloud ! There is always an error . Any help ?
"The last backup could not be completed"
Why ?Hi there Naji1996,
I would recommend taking a look at the troubleshooting steps found in the article below.
iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/ts3992
-Griff W. -
Hey You all .... Please give me a hand over here .... My Ipad is suddenly blocked ..... Using another computer I signed into my appleid account and checked all the categories to make sure I did not have pending messages .. I even reset my password, security questions, etc but did not see anything related to iCloud security copy or anything of that sort .... Again ... my Ipad is frozzen .... anyone has a tip or even better a solution?
Thank You ...NervaCall Apple 1-800-MY-APPLE and they can get into your account and fix it.
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When I try to use my iPad I get a message that says my iPad has not been backed-up for 2 weeks. I've plugged it in, locked it and wi fi is working with other devices but I can't get passed that message. I've tried turning the iPad off but even then I can't slide the bar to turn it off. Any suggestions?
Try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Mail keeps freezing. Tried loads, nothing has worked. Please HELP!
Hi, My wife has an iBook and on recently updating to 10.5.8 we are having problems with the mail.
I can open Mail and it starts to download but on email number 41 mail freezes and stops downloading.
I have been through the forums and have tried the following:
Firstly i deleted email from the server thinking that email number 41 was the culprit. This didn't work.
Checked what email was important, replied to that, then completely cleared the server of every email! This didn't work.
Set up my wife's email account in mail on my iMac running 10.5.8. Email's dowloaded fine.
Checked the email preferences and they duplicated what was on my iMac exactly but it still kept freezing.
deleted the com.apple.mail.plist set up the account from scratch. this didn't work
Tried rebuilding the mailbox. This didn't work.
Repaired the disk permissions. This didn't work.
Set up a different user on my wife's computer. Set up the email account. This worked!!!!
Copied the com.apple.mail.plist from the new user to the original user. This didn't work.
Any ideas what next?
I have therefore isolated the problem to my wife's account - not the server, corrupted email, computer or system update.
What's left to try? Please help!Not having had much luck on the forum i contacted apple support direct and they sorted the problem.
1 file and one folder needed to be deleted.
Delete the com.apple.mail.plist found here - Home/library/preferences/
Delete the mail folder found here - Home/library/
then restart the computer. Set up mail from the start and hey presto - no problems.
This suggests that my problem lay in the mail folder and there was a corrupt file somewhere.
***Please note in doing this you will loose every mail setting and email/attachment etc. so save/backup anything that is important to you. Also make sure you have your account information saved as this is lost too!*****
I have seen many threads on this problem and this is the first time i have come across the advice to delete the whole folder. I hope this helps. -
I deleted my iCloud acct, tried to retrieve it but can't seem to do it.
I tried reinstating my icloud email in settings but it is not responding...
Forgive the title of this article, but I think that it explains it pretty clear.y.
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
If you are using iTunes 11 it might help if you go to View>Show Sidebar from the menu at the top so that you can select your iPad under the devices heading on the left sidebar. -
As I said above, I am unable to purchase the in-app amps in the garageband app. When I try, it just says "unable to complete purchase". I have tried signing in and out and such. Help would be appreciated!
Hello M.Estano,
Thank you for providing the details of the issue you are experiencing with the in-app purchase for GarageBand.
The first thing I recommend is quitting and relaunching the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting and relaunching the GarageBand app, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
Best,
Sheila M.
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