Unable to be heard when making a call?

I am unable to be heard when making a call, but can be heard when using speaker or headphone

There may be some issue with your mic. I'd go to an Apple store

Similar Messages

  • Why can't I be heard when making Skype calls from iPad2 or iPhone?

    Live in Costa Rica. Been making Skype calls to U.S. in excess of 5 years.  During the past 3 weeks when I make initial Skype call with my iPad2 or iPhone and I can't be heard. I "Power off" iPad or "Turn off" iPhone, then turn on one or both and attempt 2nd Skype call. I can hear the party I am calling and they can hear me.  Call quality is excellent.  iPad and iPhone software is up to date. Skype Version is latest version (4.0.1325) released on 21 May, 2012.  I have deleted App and reinstalled both numerous times. I connect using WIFI with Apple Extreme and Apple Express. I also connect to Skype using MacBook with no sound problems  

    Also sent this issue to Skype and was promised a response in 24 hours. Did not receive and decided once again to read current reviews of Skype In App Store. Did a search in App Store using "Skype", not Skype for iPad.  Apps were shown for iPad, iPhone and iPod.  Unlike the iPad App which shows "installed", the iPhone App displayed "Install". I installed the iPhone App to my iPad2. My iPad now has 2 App's installed. The iPhone Skype App display format on my iPad now looks like the Skype display before I upgraded to the current iPad version in late May. Made a call using both App's.  Still could not be heard with Skype iPad App.  Called the same individual using iPhone App installed on my iPad.  Was heard and the sound quality was excellent!  Will continue to make calls for several days before passing judgement.

  • Can't be heard when making a call

    When I make a call I can't be heard by others- speakerphone and Bluetooth both fine.
    Is this a quick fix or will I need a new phone? Traveling out of country Wed and don't have much time.

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    -Griff W.

  • TS4079 Siri used to work fine when making mobile calls in Ecuador until yesterday, when the administration of Ecuador added an aditional number in all mobile numbers existing in Ecuador. Since then Siri is unable to make any mobile calls with any new numb

    Siri used to work fine when making mobile calls in Ecuador until yesterday, when the administration of Ecuador added an aditional number in all mobile numbers existing in Ecuador. Since then Siri is unable to make any mobile calls with any new number.Help
    I`ve tried restarting, rebooting, nothing works.
    The interesting thing is that SIRI can call to previous mobile numbers (without the new digit) obviously not connecting , and, can call to any other numbers as an office or home number. So the problem is the new digit in the mobile number

    Ecuador has added an extra digit to mobile phone numbers but apple wont accept 10 digit phone numbers so we cant use facetime or apple IM or verify our new phone numbers. ( and Siri won't work either!) I have contacted apple support online but can't request a call back as the apple system says our new phone numbers are invalid. I am going to phone them tomorrow and you should complain too at http://www.apple.com/support/contact/.  . The more people that bring this to their attention the faster it will get fixed

  • IPhone 4 software issue. Cannot hear or be heard when making call

    Hi there,
    A few days ago, out of the blue, I lost the ability to be able to hear or be heard when on a call on my iPhone 4.
    On a call, no matter which output I use, earpiece, earphones or speaker, I cannot hear the person on the other end speaking, and they cannot hear me talking. My phone will ring if someone is calling, and if I call someone their phone will connect, but from there I am completely muted/in silence.
    I do not believe this is a hardware related issue as I have tested both the microphone and speaker/s by making a Skype call to a friend which worked absolutely fine. I can also play music from my phone successfully through all of the iPhone outputs mentioned above.
    This is a super frustrating issue as I haven't dropped the phone or damaged any of the hardware.
    The only one software related thing I notice that is out of the ordinary is that when I do make a call, the 'speaker' icon is selected by default. Obviously I have attempted to deselect it, but have had no success in this making any difference.
    Any ideas?
    Of course where I live I don't have access to an Apple Store, and everywhere I take it locally I get the response - 'Sorry, we don't repair iPhones'
    Thanks,
    Jeff

    I forgot to mention that I have reset all settings and restored the phone twice - once as a restore from a back up, and then a restore as a new phone. None of these methods worked and I'm still stuck with the same issue!
    Looks like I might be posting my phone to Apple 

  • Iphone shuts down when making a call

    Please help my iphone shuts down when making a call restored and set to new phone but still shuts down after 2 to 3 mins  HELP

    I'm having exactly the same issue with my iphone, and same specs. It's a new work phone so discussed with IT manager. She advised returning it so it could be sent back for repair. Would be interested if you have heard of any other fixes as not keen to be without the phone, although that needs to weighed against the fact it randomly shuts down when a call comes in!

  • Screen turns off when making a call, wont go back on until I end call.

    How do I get the screen to turn back on when I am making a call? I dont know how this happened. I didnt drop my phone or anything and now when making a call the screen turns off. I tapped the screeen and tilted the phone and it still didnt turn on. I am unable to put call on speakerphone or select any other options. HELP!

    The screen turns off during a call.  The light sensor senses that your face is near and turns it off to conserve battery life.  If you have to access the screen for a function i.e. to enter an extension number, the sensor once again senses the difference in light and turns the screen back on.
    That much you probably already knew; that was mostly for the benefit of others reading this thread.  If your screen is not turning back on, it's a software issue.  The quickest and most effective cure for software issues is the good ol' battery pull.  With your phone powered on, remove the battery then replace it a few seconds later.
    That should help.  Please post back with your results. 
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • On IPhone 5S, when making cell calls, it connects to FaceTime.

    On IPhone 5S, IOS 7.1.2, when making cell calls, it connects to FaceTime.

    Hey there siteshop,
    It sounds like you are still hearing the phone line ringing even after the person you call answers the line. I would try the troubleshooting outlined in this article:
    iPhone: Troubleshooting issues making or receiving calls
    https://support.apple.com/kb/TS3406
    Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
    Ensure that your software is up to date:
    Check for a carrier settings update.
    Check for an iOS software update.
    Note: Some updates may require a Wi-Fi connection.
    If the iPhone has a SIM card, reseat the SIM card.
    If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
    Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
    Try to make or receive calls in another location.
    Attempt to isolate to one network band:
    If you're having the issue on LTE, disable LTE, if possible, and try again.
    If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
    Contact the carrier to check the following:
    Your account is properly configured to use the specific iPhone that has the issue.
    There are no localized service outages.
    Your account doesn't have a billing-related block.
    Your calls don't have errors on the carrier system.
    Restore the phone as new.
    If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • HI I have an Iphone 3GS and the microphone jack works when I play music but not when making phone calls.   please help as I use it for conference calls

    Hi   I use my phone for conference calls and use the microphone jack to connect to speakers.      It doesnt work when making phone calls but when i play music on the phone the jack works with the external speaker.   

    Happy to have been of help. Hope all goes smoothly.
    BTW, for the sake of others who may help you here, it's usually most polite if you mark the post that answered your question as being the one that "solves" it, not your own post. That's how people get points here, if a questioner marks their post as either "helpful" or "solving". It's not an issue for me, but for those just starting out in the forums it may be important to them. See:
    https://discussions.apple.com/static/apple/tutorial/mark.html
    and
    https://discussions.apple.com/static/apple/tutorial/reputation.html
    Regards.

  • Just uploaded IOS 8 and now can't hear anyone when making a call. If put speaker on then I can hear! Any advice?

    Just uploaded IOS 8 and now can't hear anyone when making a call. If put speaker on then I can hear! Any advice?

    I just tried to help another guy in another discussin with similar problems.
    Headset input is not working
    I would suggest a iPhone restore and fresh load from Backup... but it is no guarantee.
    jl

  • TS4185 Just downloaded FACETIME on my 4yr. olf Imac running Snow Leopard. When making a call to my friend's Imac all works correctly going both ways. When my wife calls me via Facetime from her Ipad, I cannot click on "accept"- not there?

    Just downloaded FACETIME on my 4yr. olf Imac running Snow Leopard. When making a call to my friend's Imac all works correctly going both ways. When my wife calls me via Facetime from her Ipad, I cannot click on "accept"- not there? When called by the Imac (newest), the "accept" or "reject" radio button appears for me to click and connect. On my wife's Ipad the two radio buttons always appear when a call actiivates Facetime and comes on?
    There is nothing I can find in "Preferences" in Facetime to turn that on or off. I suspect it has to do with having a more current operating system; that the "controls" are in the operating system? [I'm guessing] It's frustrating getting Facebook calls from several friends on Ipads! Any ideas...VFP

    I suspect it has to do with not having a more current operating system
    Exactly, what Apple is doing is leveraging new features only on newer OS X versions to force you to upgrade OS X to 10.7 or later.
    What they don't tell you is 10.7 or later will NOT run your PowerPC based software, some of it you can't get Intel versions like for perfectly working printers, scanners and games etc. So it can be a very expensive OS X upgrade to 10.7 or later with third party software.
    http://roaringapps.com/apps:table
    Also they don't tell you is the risk in bricking your machine if the update goes badly, so you have to have AppleCare in case that occurs so it's on them to fix it. Else your paying money to replace the logicboard or buying a new machine prematurely.
    A four year old machine can't have AppleCare, it's only good for 3 years from date of purchase new.
    Your machine came with a boot hard drive, it's usually got about 4-5 years of life on it, then it needs to be replaced.
    Also they don't tell you the newer OS X version has more abilities and features that causes your machine to slow down in performance, especially on older machines.
    Also they implement new, idotic and extremely fustrating new user interface features in a arbitrary "you take it or leave it" manner with little or no fall back method.
    So upgrading OS X is a gamble on older machines that otherwise would likely work perfectly fine for the next 5 years if one didn't need to have to mess with it.
    Since Snow Leopard has slightly over 25% OS X version market share, your still good for security updates etc for the next few years if you just want to stay where your at and be happy.
    OS X 10.4/10.5 need to upgrade, 10.6.8 ok still
    The Lions are, well, not so welcome due to Scott Forstall retard UI issues, OS X Mavericks 10.9 is likely going to fix things a bit better.
    But basically what is occuring is Apple is trying to force a faster hardware upgrade cycle with the more expensive products by leveraging features on the smaller devices that expire sooner.
    Apple is a hardware company that leverages whatever it can to get you to buy more hardware, it's why they are as rich as they are.

  • When making a call, sometimes, my iPhone 5 , gets stuck on 'Calling' than I have to press END..but still nothing happens, than when I press HOME button, the call app keeps running in the background and it keeps saying CALLING... please help

    When making a call, sometimes, my iPhone 5 , gets stuck on 'Calling' than I have to press END..but still nothing happens, than when I press HOME button, the call app keeps running in the background and it keeps saying CALLING... than I have to wait 2 - 3 minutes and call again.
    please help

    Has nothing to do with the SIM or master reset.  This has been done to my phone.  The SIM once and the factory reset many times over.  You all just sold us a bad piece of equipment and have us by the tail with our contracts so none of us can get a new phone without paying full price or re-upping our contract.  I just got off the phone last night with your high up tech people (you know, the hidden number we get once we tear into your support people enough), they went into my phone again and still didn't find anything wrong.  I about got fired from my job for not getting my calls and texts.  The BBB has now been contacted, and I feel your end should shore this up for all of us!

  • I phone 3 just shuts down after 3 to 4 mins when making a call large apple logo apears on screen the only way to reboot is to charge charge it although there is enough battery.any answers thanks

    i phone 3 shuts down after 3 to 4 mins when making a call - then large apple sign apeers  phone frozen - only way to unlock is to re charge although there is enough battery - any answers would be welcome.

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    But... This can happen if the phone has been Hacked / Jailbroken / Modified...
    If this is the case... Then... None of the above will necessarily work...
    And...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • When making a call if you touch the phone with your face, you touch the speaker or mute button

    When making a call if you do not roll the screen to home if you have the phone to close to your face it touches the mute or speaker buttons. Is there a setting in the phone that will automatically roll the screen so if you touch with your face it does not happen?

    There is a sensor that disables the screen when you hold the phone to your face. If you didn't remove the plastic film from the front of the phone, or you have a case on the phone, it can block that sensor and you will encounter the symptom you describe. So try removing any case and check for the shipping film (which is hard to see).

  • When making a call NO DIAL TONE

    when making a call NO DIAL TONE, and can't here the other person talking. Only
    if pressing SPEAKER or when using the iPhone Stereo Headset.(SILENT BOTON IS OFF) please help!!

    Hello LA1, first off since iphone is a Cellular Phone there is no dial tone, as far as no sound though the earpiece on your iphone, try pluging/unpluging the headset from the jack on top of the iphone a few times, that usually clears up that problem.
    Hope this helps.

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