Unable to burn a playlist to CD: Error 4310!

I have Windows 8.1 running on a new Dell Inspiron 14R. After purchasing the computer, I downloaded and installed iTunes version 11.3.1.2. I was able to import my music and playlists into iTunes successfully. However, I am unable to burn playlists to CDs through iTunes. I repeatedly get the "unknown error 4310" as soon after I press "Burn Playlist to CD." iTunes recognizes that the CD is blank when I insert it, but then cancels the burn immediately after it starts.
I have tried all the troubleshooting suggestions above, especially including:
Verifying that the CD burner works -- I successfully burned an Audio CD using Windows Media Player. So, the burner works just fine!
Changing the burn speed to a lower speed
Uninstalling iTunes and reinstalling it.
Updating the drivers on my computer
This is very frustrating! Please help!

Hello essexboyo,
Thanks for using Apple Support Communities.
To start troubleshooting this issue of being unable to burn a disc through iTunes, please see the following:
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/TS1436
Take care,
Alex H.

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Hi ! to Bd Aqua !
Thank you for your response. :
1. Audio recordings recorded in Quicktime 7 pro . Eighteen separate short recordings (18 tracks).
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This is the iPad forum. For questions about iPad. since this is an iTunes issue I suggest posting in the iTunes for Windows forum here:
https://discussions.apple.com/community/itunes/itunes_for_windows
The Mods will probably be moving the post there though.

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I see that you have some questions about burning a CD in iTunes. I see that you have also already tried some troubleshooting steps for this issue. Here are two articles that will give you the full list of steps to be taken in order for you to troubleshoot this issue:
Can't burn a CD in iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT203173
iTunes for Windows: Additional troubleshooting tips for burning issues - Apple Support
https://support.apple.com/en-us/HT203164
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iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
Apple Support: Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/TS1436
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http://support.apple.com/kb/ts1374
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<Edited by Moderator>

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Hi all
I am hoping someone can help.
I have just bought a new Asus laptop with Windows 8 and have installed the latest version of iTunes.
All my music is in the library now and I have created some play lists and went to burn a disc, I selected maximum possible speed and in about 1 second it says "disc initiallising" and then straight away says "cancelling disc burn" and then says "attempt to burn disc failed, an unexpected error (4310) has occured".
I have googled this but cant find a solution that works. I have tried changing the compatibility to Windows 7, also tried Widows XP (service pack 3) and also unchecked this to not use an older version whatsoever. I have tried registering the new computer to my account. I have also tried a lower speed at 1x, when doing this it does a longer initialising and goes through all the songs but as soon as it goes to burn it cancels itself.
I have tried several different blank discs, nothing. It worked perfectly like this on the old computer (windows 7).
I have even ran diagnostics on the DVD drive through iTunes and results are below -
Can anyone help? I just want to put my music on to disc.
Thanks
DVD Drive diagnostic results -
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
ASUSTeK COMPUTER INC. X55CR
iTunes 11.0.4.4
QuickTime not available
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00CEB61809777220
Current user is not an administrator.
The current local date and time is 2013-07-29 19:40:30.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: HL-DT-ST DVDRAM, Rev
Drive is empty.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive E: HL-DT-ST DVDRAM on CDR media at speed 10X.

Hi nina:
That is usually cause by using a DVD media that you Macs don't like.
Try using a DVD-R 4x from Verbatim. Seems to have the best track record here.
:)Sue

Unable to burn a playlist to CD: Error 4310!

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