Unable to Burn Anything to Dual Layer DVD

Greetings,
I have a new Memorex MRX-530LE dual layer burner, and I have verified that I do have the latest firmware from the manufacturer.
I am able to burn dual-layer DVDs with no difficulty using NERO. I am unable to burn a dual-layer DVD backup with iTunes 8. I have verified this with two different brands of DVD+R9 (DL) media, and I have verified that I am easily able to burn backups using single-layer DVD-5 media.
Can anyone verify whether iTunes 8 supports dual-layer at all? I have searched the forum and find nothing more recent than 2006, and am hoping that others have now experienced my situation, since DL media and burners are common today.
Best regards and thanks in advance,
Scott

Hi. I am having the same problem. I have already done one backup and I want to do an incremental backup, but when I insert the DL+ disc it tells me that I will need 14 disc. My itunes is only 6.5 gigs?
I think it's a bug.
dedit

Similar Messages

Burning to a dual layer DVD

Hello,
I've just finished a project that I want to take to a facility to have copies made. I've been told in the past that using a DVD-R can create problems with the copies when used in certain DVD players. I'm running DVD SP2 and I can't seem to get the program to accept anything but a DVD-R. Is this a preferences issue or should I take the actual Video and Audio TS and burn it straight to the dual layer DVD? Would appreciate any help?
John
PowerMac G4 Mac OS X (10.4.6)

It could be a hardware and/or software problem.
As far as Dual-Layer disks go ... I don't think they were around in the DVDSP 2 days... that's too long ago for me to know (without searching, and searching is your friend in this case).
Also your G4 might only have a DVD-R drive and that might be why DVD SP is only accepting DVD-R's. You most likely don't even have a Dual-Layer DVD drive unless you installed one later on in your G4.
How large is the Video_TS folder? You'd only need to burn it to a Dual Layer if it's >4.7gigs and even if it is you need to create a Dual-Layer break point in DVDSP to tell the disk when to switch over to the other layer on the disk. Or if it's just over 4.7 gigs (approx.) you can try and re-compress it and see if you can fit it onto one disk (which may be better for compatability issues, something you seem to be concerned about) - you may end up having more problems w/ Dual-Layers and players compared to DVD-R's and players.
Good Luck

IDVD ejects disc during burning process of Dual Layer DVD

Hi,
I am trying to burn a 3hr iMovie project of a recent holiday trip. Due to its size, it therefore needs to go on a Dual Disc DVD. I intend to burn 8 copies, one for each member of the holiday.
I successfully burned the first disc in iDVD, however since then, the disc prematurely ejects at the "Multiplexing and Burning" stage, (At the 'Writing Lead In' stage within this) ,usually with 31mins remaining
I am burning at 4x , I have 27GB free space and I am using AONE Plus DVDs. I have read many discussions on here about buying Verbatim DVD-R's which i can do, but with the first dvd burning successfully, I would prefer to try other options before I commit to purchase..
Thanks in advance for any help you can give me
Max

Hi again,
I purchased a pack of Verbatim DVD-R DL Discs, tried the iDVD route and it ejected at the burning and multiplexing stage again. Not only this, but after burning and trying that same failed disc again, it actually contains part of the project, so this disc is now unusable.
After this I went the Disc Utility option as you advised and successfully got to the end until the 'closing session' section. Here, it continues to load and says it is 'closing the session' and i can hear my Disc drive spinning away, stopping, then starting to spin again (this continues to happen forever and ever)
Any suggestions at this stage would be great as i'm truly at a lost cause now..
Thanks
Max

Can iTunes 8 burn to a dual layer DVD?

Since I'm having issues with my iPod, Mac internal drive, and Time Machine, I'm wanting to start making backup copies of all my music. Before I make coasters out of my DL DVDs, I'm wanting to know if iTunes can even burn to a DL disk? I would use Toast, but it complains about the music I purchased.
FYI, I could care less if the disk is playable on a regular DVD player. I'm only wanting the storage space in case something happens to the original files.
TIA!

What I just did: I took a 6GB+ playlist and clicked on "Burn Disc". Inserted a DL-DVD, and it gave me a warning about how this was a DVD and probably wouldn't be playable on machines. I said OK. There was never any step where single-layer vs double-layer came up: as someone said above, it just knows. It began burning and warned it would take up to an hour, then about 15 minutes later it was done.
So basically it's just like when you burn a CD, but instead of clicking the CD button, click the bottom one that says "Data CD or DVD" (or something like that). Worked without issues with a DL-DVD, which is nice because I've been unable to use DL-DVDs with some other Mac software, and iTunes has been unable to recognize longer CDs (100 minute ones), on my system at least.
Note: I believe that burnt data discs don't include playlist data, so if you re-import from these backups, things like play counts are lost.

Cannot burn photos to dual-layer DVD

I'm trying to use iPhoto's Share->Burn menu, on a recent Mac Pro. It doesn't get far before failing the burn (I don't think it burns any data at all).
The error I get is:
Burn Failed
The burn to the OPTIARC DVD RW AD-7170A drive failed. Double Layer transition point has already been specified; it cannot be changed.
<<
I have rebooted and tried three DVD+R DL discs of two different brands.
No idea what to look at next. Help!

Hi. I am having the same problem. I have already done one backup and I want to do an incremental backup, but when I insert the DL+ disc it tells me that I will need 14 disc. My itunes is only 6.5 gigs?
I think it's a bug.
dedit

Super Drive / Dual Layer DVD's

Can a Super Drive in a Power Mac G4 Burn the new Dual Layer DVD's ? If not, what do I use to get more capacity than the standard 4.7 gig DVD's.
Thanks
WM-300

Hi-
The info I relayed, was in regard to the DVR- 109, not the DVR-111......poor proof reading on my part. You will notice the link (in my second post), and intended recommendation, was to the DVR-109. This drive needs a flash to reach full potential, made possible by Las Vegas' utility:
http://lasvegas.rpc1.org/
The DVR-111 needs no firmware flashing, except to alter media support, or remove region code restrictions.
Sorry to have caused any confusion ......... at least wm300 figured out what I was getting on about.
G4AGP(450)Sawtooth, 2ghz PowerLogix, 1.62gbRAM, 120gb+160gb HD, ATI Radeon 9800 Mac OS X (10.4.8) Pioneer DVR-109, LaCie 160gb, 23"Cinema Display, Ratoc USB2.0, Nikon Coolscan

Unable to burn Dual Layer DVD's with Toast

Hi all,
I'm having issues trying to burn dual layer dvd's with either Toast 10.0.8 or 11.0.1. I keep getting the Interface -50 error and sense key 0x02 error saying media is incompatible.
I have tried dvd's by DataWrite and Elite M and they both show error. It's strange though as I have been using previously purchased Elite M dual layer dvd's of the same spec as these newly purchased ones, and they worked fine!
My dvd drive is a standard OPTIARC AD-7170 that came with the Mac Pro as spec'd.
I am able to burn single layer fine, and dual layers are read. I'm just unable to write dual layer at the moment.
Any ideas? I'm stuck on what to do and what manufacturer's dual layer dvd's will work with this drive. It can just do +R DL.
Could it be I've been unlucky to have had 4 bad batches? I brought 2 x 2 (25 disc) tubs of DataWrite and same by 50 disc tubs Elite M.
Please help.
Thanks,
Ash
P.s. I have tried creating a new admin user account to see if I am able to burn under that. I get the same errors.
P.p.s. "Hopefully" this is just a media issue and I can find some that works again. If not and it is a drive fault what can I do? What writers spec'd same are available internal for my Mac Pro?
Message was edited by: AshleySmith06

Grant Bennet-Alder wrote:
If think you may be using the wrong speed-range media for that drive's capabilities. As I mentioned, there are two ranges, and 8X media cannot be written in a 2.4x (sometimes referred to as 4x) drive.
When you get an error message that actually tells you something concrete, you should listen to it:
CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT
... is pretty unambiguous. It's a problem with the Media.
Off-Brand media is the next weak link in the chain. One of their many problems is that they vary wildly from batch to batch. Verbatim media are thought to be the "gold standard". Get a small number of Verbatim Media and see if you can make ONE master on the best in the market. If you can, the problem is in the Media. If you can NOT, the problem is in the process.
Like I mentioned I have never had issue with Elite M before, and I always set Toast to burn "Best" under the recorder settings.
Here's what system profiler says for the disc and drive...
OPTIARC DVD RW AD-7170A:
Firmware Revision: 1.N8
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:
Type: DVD+R DL
ID: UMEDISC DL1
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 1x

DVD RW DW-U10A won't read burned Dual Layer DVD

My friend created a dual layer dvd for me on his PC. I put it in my G5 and after about 15 seconds of the drive trying to read the dist it just gets spit out. It won't mount or anything.
Why is this happening? I've never had problems reading discs created on a PC. Is my drive incompatible with DVD DL+R media?

Hi,
I've been having a similar issues since not long ago. I think it coincides with Apple,s last security update (although I can't swear the 2 are connected).
I have a dual core 2GHz PowerMac G5 with a Pioneer DVD-R 110D Dual Layer.
I'm burning Dual Layers medias with Toast 7 (DATA, DVD-VIDEOS ETC). They all mount fine after and I can read the files etc. However if I insert the discs a few day slater, about 50% of them won't mount and are rejected without any error message!
Anyone else has this problem?

Dual layer dvd burning

Hi,
I need some help regarding dual layer dvd burning.
I never burned a dual layer dvd before and am going to in the next few days for a big movie screening. So I better get this right.
How do I set the layer break? do I just set it to be automatic or should I set a chapter in the track? if yes, then where do I suppose to put the chapter.
Is there any advise regarding dual layer burning ? so that I have less possibilities of messing things up.
Its a 115 mins movie. Im planning to encode it with 6.5 avg 8 max.
Is it safe to put a lot of chapters in?
I won't have dvd menu. I will just set it to play straight away.
thanks.
Jack

I'm not an expert in the least but I have worked with duel layers and let me tell you than can be a real s.o.b. I'm not sure what the scoop is on them but they tend to glitch out while your burning. I made three and 1 worked perfect the other two not at all and for some reason the 1 that did work only played on about half of the DVD players they were played on. When I got it into a DVD player that worked the chapter markers were not a problem. I had four seperate segments that were linked up and played fine. We used this for a screening in front of about 400 people.
Our feature was about the same length as yours so after the screening we decided to just take the quality down a little (which you can't even tell) and put it on a normal DVD R. We saved a ton in duplication.
Setting the Duel Layer is pretty easy, it's all in the inspector under the disc/volume tab but make sure that in your outline window the main DVD at the top is highlighted. I don't think it matters if you have a chapter in the middle of the footage or anything like that. You can just link up one long stream if needed. Be sure to try out the DVD on the actual player you are going to use. Good luck.

Optical drive won't burn dual layer dvd

Yes, mine is capable of burning Dual layer dvds. It was the $1299 Core 2 Duo version 1 rev. ago. Got it in October. In the System Profiler it says DVD-Write: +R DL.
So, I stick a +R DL disk in there, and every time I go to write to it, the disc gets spit out and it says please insert a blank dvd. Now, you might think I'm inserting full DVD+r DL disks, however, that's impossible, because this is my only dvd writer I own and there is no way every disk in my pack came out of the box full of data.
Is there a brand that is guaranteed to work, does just my optical drive suck, or do all optical drives in macbooks suck and it's just a silly joke? I've seen quite a few threads claiming their dual layer writers don't work.

Noah Apodaca1 wrote:
I'm also having difficulties burning DL discs. I'm using Toast Titanium 7.1.2 and I just got done with 30+ minutes of burn time only to receive an error stating "The drive reported an error: Sense Key = MEDIUM ERROR; Sense Code = 0x02; NO SEEK COMPLETE"
I've been trying to use Windata DVD+R DL discs and I've got a nice collection of coasters so far. Is this something I should use my AppleCare to try to address, or is this a media issue?
I have experienced the EXACT same problem using Memorex DVD+R DL discs (not my fave), so I do not believe this has anything to do with the brand of discs.

Firmware upgrade for Matshita DVD-R UJ-845E to burn dual layer DVD?

Dear All
I have a PowerBookG4 with a Matshita DVD-R UJ-845E which it seems apple has disabled from burning dual layer DVD. I've read around that there are firware upgrades that can enable actions again. I can't find any for Matshita DVD-R UJ-845E, though. Any ideas?
Thank you!
Angie
PowerBookG4 Mac OS X (10.4.8)

angie1976 you have me directly.
As stated in previous posts there have been several issues with the Matshita Optical drives that Apple has installed in there computers. Over time the problem has been discussed and it would appear that there are several things that come into play here.
Apple has made it so that many of the drives they intall are in fact not capable of there full potential.
It in fact boils down to an issue of Copywrite Infringment. Apple doesn't want to put itself in a position to be open to Lawsuits from the Motion Picture Industry.
Many of the drives that do not work up to there full potential have FIRMWARE updates that are offered by the manufacture to remedy this problem and some do not.
It has also been found that the casual user that burns DVD's isn't aware of the huige difference in the Format's available for DVD Burning. and the many limitations of these different drives as far as Media and Speed of Media is concerned. Many of the DL burners that were installed will not burn DL. Apple has had such a huge amount of dissatisfied customers that many that will take the time and if they still have AppleCare these drives will be replaced free of charge.
Here are a collection of links that will help you to understand the problem as it exists.
I will also say that upwards of 85% of the problems user expieriance is with POOR QUALITY MEDIA.
http://www.digitalfaq.com/media/dvdmedia.htm
http://www.videohelp.com/dvd
I also noticed that some others have chimed in as to the fact that Media was not the issue. This is not entirely true.
Here is another post that I answered that will also cover this subject that may help you understand the problem a little better.
Let me see if I can shed some light on this issue, for you.
Maybe some others as well can.
There are several Applications that are standard programs that come with OSX.
Of these, several have the ability to burn a project.
iTunes....iMovie.....Disk Utility.
Each of the above mentioned applications were developed for a specific purpose. However, they are capable of doing more than the original developers intended.
The problem in my eyes is the lack of information for a new user to Mac.
In what one would consider the perfect world, you simply choose a project, drag it in to one or more of the applications mentioned above and simply click burn and you are finished.
This is not always the case.
Often users are left with the issue of no clear cut direction on how to use these different burning softwares, and the ability to have a clear cut step by step user interface.
All of the furnished OSX burning software is in fact usable and works well.
The problem is HOW TO USE THEM.
The more experienced users find this either to be a non issue or will take the time to work with these different applications until they figure out how to use them.
There are of course different Advertisements and FAQ's that cover these to some degree that leave users more confused than when they started.
One of the major issues that accompany this problem is this.
Not all Burners that Apple uses in there machines are the same.
Not all Burners will accept all the different Media's that are available on the market.
Thus leaving many users confused. Not having a clear cut understanding of what the difference is between these different Media's and there use.
http://www.videohelp.com/dvd.htm
The above link offers an overview of this subject.
Apple has found itself in a delima with the Motion Picture Industry, as well as The Music Industry over the issue of offering there users with the capability of copying Copyrighted material. Thus leaving them open for Law Suits.
There was an in-depth article in one of the recent issues of Macworld Magazine, that went in-depth covering this issue.
It is almost impossible to cover all aspects of this issue on these forums.
There are of course different softwares available that make the burning experience much easier and user friendly.
Roxio is one of the industry leaders in the development of Mac compatible Burning Software. They offer 2 of the industry leaders in this area.
Toast-7 and Popcorn.
This solves only one portion of the problem. Both of these software offering give the user the ability to copy about anything.
However, there is so much controversy over the issue of Movie and Music copying, the manufactures of the Computers, and the Burners try to limit the users ability to copy these, and thus be clear of any Legal Issue.
Here again rises the problem of computer users being mad because the industry has placed limitations on there ability to use there product in a fast easy to use method.
Again there are work around to all of these issues.
The problem then becomes who out there is willing to tell us what is the easiest most trouble free method of using these computers, burners, software,and media.
The burner manufactures offer there burners.
To get them to work to there full potential the users then must search out the 3rd party Firmware updates that will enable them to work properly. This is not an issue with all burners but quite a few.
Most readers on these forums have read about the MEDIA compatibility and poor quality issues these are covered in a prior link.
To sum this up, the resources are available to do just about anything one wants to do in the copy area.
Not every copy problem is the same because of all the different elements that come into the equation, Burner, Media, Software, Firmware.
So if a user has a problem and needs the information and the resources to copy there projects whatever they may be.
Be through, give as much information as you can.
Keep it simple, No need for the use of exotic terms that most people don't understand anyway.
In-depth. Tell all aspects of the issue and what you have what you are using and what you want to accomplish.
If there is an answer out there.
Someone will Chime in.
The users on these forums for the most part are more than willing to share in there knowledge, free of charge.
One last thing,
When a user gives you an answer for you problem, for the most part they believe it to be a fact. Sometimes this isn't the case, we have all been guilty of, this is not done with malicious intent. It is done trying to help.
I personally have been misinformed, or tried a fix, that will work in one instance but not another. So tell all you can about your problem.
Cheers Don

Dual Layer DVD+R, Optiarc. Successful burn, no mounting.

Strange one this, and difficult to point the blame on anything in particular.
Got a new Mac Pro (early 2008) recently, all is well so far. I wanted to back up plenty of my stuff onto some Dual Layer DVDs - and burned six discs successfully using Disk Utility for burning cdr files, isos and stand alone (Finder) data.
All burned and verified successfully. All mounted successfully. Applications, programs and so on can be run and opened from the disk, HOWEVER, if I eject the disk and put it back in, it fails to mount, and claims it is blank. Works great if I never eject the disk, but upon reinsertion, the disk is unreadable.
Under an XP installed Boot Camp, there's the same issue. I burned an iso, installed what I needed to install straight from the DVD just fine. Left the disk in, restarted into OSX, the disk appeared on the desktop just fine. I eject the disk and put it back in, .... disk is unmountable. Same disk that installed software from the DVD under XP is also unmountable under XP!
I'm really puzzled, here! Are my disks completely useless? Is the firmware incorrect? Is Leopard failing? I'm only getting this with DL disks - normal DVDs and CDRs are fine.
Anyone else getting this? Anyone able to offer any suggestions?! Thanks!

Ok, so I answered my own question!. If anybody else is having this, or similar problems, I found that a new firmware is available for this drive, and can be found at : http://liggydee.cdfreaks.com/page/en/Optiarc-AD-7170A/
And I flashed the drive using firmware v1.85 - this version now successfully mounts the previously written disks.
Flashed using the Win32 version of BinFlash (http://binflash.cdfreaks.com/) under XP on Boot Camp.

Burning Dual Layer DVD's

Hi everyone,
I have a refurbished MBP- 15.4" 2.53 GHz Dual Core 320 GB with 10.6.3 and Toast 10. As I just got the MBP and haven't burned anything with it yet, my question is, which DVD-/+R DL media is the best to use. On my G4 MDD, I typically have problems burning Sony, Maxell and (sometimes) Memorex media. Normally TDK and Philips work best on that unit.
Any suggestions?
Thanks in advance!

Thans for the suggestion guys. I did buy the Verbatim DL DVD and they seem to work great. But I can't seem to get them to work with Toast 10:
I attempted to burn a dual layer dvd (Verbatim DVD+R DL, 8X) on my (PowerPC) Mac G4, 10.4.11, Toast 9.0.7. The drive is a Pioneer DVR-109 with DL layer burn capabilities. I turned buffer under-run protection off and burned at 2.4X speed (on an 8X disc). The burn failed. I got the following error right off the bat:
Sense Key Illegal Request
Sense Code 0x26
Invalid Field in Parameter List
I attempted to burn another dual layer dvd on my (Intel) MacBook Pro 2.53 GHz dual duo-core, running 10.6.4 with the stock superdrive. Toast 10.0.3. Same settings (buffer under-run off, 2.4X speed, 8X disc). Same error.
Both times I was burning as Disc Copy of a dmg file.
When I attempted to burn the files on both my G4 and MacBookPro through the Finder/Disk Utility, both burns were successful.
I don't want to have to save an image file out of Toast each time I go to burn a dual layer disc and then burn with the Finder/Disk Utilities. Is there any other really good media burner for Mac that I can use instead of Toast? I don't want one that just burns video as I want to be able to burn data disks as well (both Mac and PC format) and audio.
Thanks in advance for any help!

Sense Error Message when trying to burn Dual-Layer DVDs?

Hey all,
I am trying to burn a dual-layer DVD disc with the internal drive in my MacBook Pro.
I am getting the same error message from Toast each time I try to burn a disc. I get no response from Disk Utility (it just says "waiting for the disc drive") and Finder doesn't recognize the dual-layer disc when I try to burn in Finder.
I've heard that it may be a media issue, so I've tried with every single brand of DVDs that I can get my hands on. So far, I've tried Verbatim, Sony, and Memorex. I can't find any other brands of media, even at Best Buy?
I've heard that it may be a security update that might have caused this issue. System Profiler says that my machine can burn both DVD+R DL and DVD-R DL.
What is going on?!??

Welcome to Apple Support Communities
The two most common suggestions are (a) try other media, which you've done (and Verbatim normally work) and (b) run a DVD Lens Cleaner disc through it to see if some dirt or dust on the lens it causing the problem. If this doesn't fix it then it sounds like a hardware fault and best to let Apple check it out.

IDVD refuses to burn lengthy video even though it's set to dual-layer DVD.

*"Your project exceeds the maximum content duration. To burn this project, remove some content."*
Project:
*- total project duration: 164:10 minutes*
*- total project capacity: 5.208 GB (max. available: 4.172 GB)*
Menus:
*- number of menus in project: 2 menus*
*- total menu duration: 1:10 minutes*
*- total menu capacity: 54.240 MB*
Movies:
*- total movies duration: 163:00 minutes*
*- total movies capacity: 5.155 GB*
This should fit quite snug on a dual-layer DVD, which I've gone to the preferences and changed to do so. It won't even let me make a disc image.

What encoding mode / bit rate is it set at?
I strongly suggest not exceeding 120 mins. (2 hours) max unless you opt to use a 3rd party app like Roxio Toast's Fit to DVD option.

Unable to Burn Anything to Dual Layer DVD

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