Unable to burn CDs   error#  -2147352542

Trying to burn CDa on external burner from iTunes, a flag with the error number keeps aborting the task. The number that appears is -2147352542

This is the diagnostic print from my i-tunes:
Microsoft Windows Vista Home Edition (Build 6000)
DIXONSXP DIXONSXP
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 60612AC588C35EB6
Current user is not an administrator.
The current local date and time is 2008-08-22 14:50:18.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.3),
E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
Audio CD in drive.
Found 18 songs on CD, playing time 63:14 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:31:37
Track 3, start time 07:30:67
Track 4, start time 11:32:05
Track 5, start time 15:56:67
Track 6, start time 19:46:47
Track 7, start time 22:46:67
Track 8, start time 26:23:25
Track 9, start time 30:37:07
Track 10, start time 34:14:62
Track 11, start time 35:16:65
Track 12, start time 39:02:00
Track 13, start time 40:36:65
Track 14, start time 44:55:37
Track 15, start time 48:21:05
Track 16, start time 53:09:50
Track 17, start time 55:18:65
Track 18, start time 59:37:32
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.

Similar Messages

  • Unable to Burn CDs - Error code:  2131

    Hi Everyone!
    HAs this one come up yet? I go to burn a CD, it initializes and then pops the CD out with error code 2131.
    I have the latest version of -tunes on Vista.
    Any help would be much appreciated!
    Many Thanks

    This is the diagnostic print from my i-tunes:
    Microsoft Windows Vista Home Edition (Build 6000)
    DIXONSXP DIXONSXP
    iTunes 7.7.1.11
    QuickTime 7.5
    CD Driver 2.0.7.3
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.0.1.5
    Bonjour 1.0.4.12 (118.4)
    iTunes Serial Number 60612AC588C35EB6
    Current user is not an administrator.
    The current local date and time is 2008-08-22 14:50:18.
    iTunes is not running in safe mode.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** CD/DVD Drive Tests **
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.0.7.3),
    E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
    Audio CD in drive.
    Found 18 songs on CD, playing time 63:14 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:31:37
    Track 3, start time 07:30:67
    Track 4, start time 11:32:05
    Track 5, start time 15:56:67
    Track 6, start time 19:46:47
    Track 7, start time 22:46:67
    Track 8, start time 26:23:25
    Track 9, start time 30:37:07
    Track 10, start time 34:14:62
    Track 11, start time 35:16:65
    Track 12, start time 39:02:00
    Track 13, start time 40:36:65
    Track 14, start time 44:55:37
    Track 15, start time 48:21:05
    Track 16, start time 53:09:50
    Track 17, start time 55:18:65
    Track 18, start time 59:37:32
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 24.
    The drive CDRW speeds are: 24.
    The drive DVDR speeds are: 24.
    The drive DVDRW speeds are: 24.
    The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.

  • Unable to burn CDs - Error 4700

    Every time I try to burn a CD with the latest version of iTunes I get this error:
    The attempt to burn a disc failed. An unknown error occurred (4700).
    My CD burner on my computer works just fine (just burned a data file using Nero). Any ideas on how to fix this?

    This is the diagnostic print from my i-tunes:
    Microsoft Windows Vista Home Edition (Build 6000)
    DIXONSXP DIXONSXP
    iTunes 7.7.1.11
    QuickTime 7.5
    CD Driver 2.0.7.3
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.0.1.5
    Bonjour 1.0.4.12 (118.4)
    iTunes Serial Number 60612AC588C35EB6
    Current user is not an administrator.
    The current local date and time is 2008-08-22 14:50:18.
    iTunes is not running in safe mode.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** CD/DVD Drive Tests **
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.0.7.3),
    E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
    Audio CD in drive.
    Found 18 songs on CD, playing time 63:14 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:31:37
    Track 3, start time 07:30:67
    Track 4, start time 11:32:05
    Track 5, start time 15:56:67
    Track 6, start time 19:46:47
    Track 7, start time 22:46:67
    Track 8, start time 26:23:25
    Track 9, start time 30:37:07
    Track 10, start time 34:14:62
    Track 11, start time 35:16:65
    Track 12, start time 39:02:00
    Track 13, start time 40:36:65
    Track 14, start time 44:55:37
    Track 15, start time 48:21:05
    Track 16, start time 53:09:50
    Track 17, start time 55:18:65
    Track 18, start time 59:37:32
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 24.
    The drive CDRW speeds are: 24.
    The drive DVDR speeds are: 24.
    The drive DVDRW speeds are: 24.
    The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.

  • Unable to burn cds. Have run diognostics. i tunes not running in safe mode. invalid lower filters registry value. Failed while scanning for CD/DVD drives, error 2500. Please help.

    Unable to burn CDs using i tunes. Have run diognostics.    Summary:-   i tunes not running in safe mode.
                                                                                                                                        Invalid lower filters registry value.
                                                                                                                                        Failed while scanning for CD/DVD drives, error 2500
    Please help.

    That's why you want to make a backup of the registry. If you didn't make a backup, use MS system restore to go back. The only values you should remove are UpperFilter or LowerFilter - one or both may be in there and can be removed. If neither value exists, then that is probably why you can't burn and Windows is not recognizing your drive as a writable drive.
    ... an HP employee expressing his own opinion.
    Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

  • Unable to burn CDs

    Hi;
    I have just installed iTunes on a new WIN 7 64 bit computer and I am unable to burn CDs. When starting iTunes I get the message that I need to re-install iTunes to fix the problem. I have done that but still does not solve the issue, Also installed the GEAR driver as suggested in another thread.
    Here is the text from the diagnostics tools:
    Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
    Dell Inc. Vostro 430
    iTunes 11.1.1.11
    QuickTime not available
    FairPlay 2.5.16
    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    CD Driver Not Available
    CD Driver DLL Not Available
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0043B3B00390C7E0
    Current user is not an administrator.
    The current local date and time is 2013-10-20 16:15:32.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce GT 220
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.1.1.11 (x64) is currently running.
    iTunesHelper 11.1.1.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    LowerFilters: PxHlpa64 (2.0.0.0),
    No drivers in UpperFilters.
    Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
    Thanks for any help

    Thanks for the quick response I went to the device manager and did what you asked and no change in performance,but in the drop-down of the DVD/CD Rom Drive the next file? of HL-DT-ST DVDRAM GSA-T2ON ATA DEVICE on the icon there is a pyramid with the yellow exclamation point inside??. I've tried to update the drivers but Microsoft says that they are up to date. It seems that my Windows Media Player does not know or recognize that I have an internal CD burner because on the side box where you are to drag songs to burn, the message of "Connect a burner and restart the player". As you can tell I am not very computer literate so any help will be greatly appreciated. How can I tell if the CD/DVD player is just broken?? Thanks so much.

  • Unable to burn CDs on MacBook Pro

    HI,
    I just bought a new Macbook Pro and I am unable to burn CDs. When I try to burn an Audio CD it starts burning and suddenly aborts saying that there is a medium write error. I also tried burning in Toast Titatinium and had the same problem. I then tried to burn an mp3 data cd directly using the finder and draging files to the CD folder. It also had a problem saying that the device was unable to calibrate the burning power. I have been using Sony CD-R that look pretty good quality and my burner (as my computer) is brand new.
    I don't know what to do. I'm a DJ and I bought this computer thinking that it would easily allow me to work with music and that I could easily import and burn, and that certainly has not been the case. I had to ask a friend to burn some urgent music and my CDs and files burned fine in his PC. I just switched to Mac myself but my experience hasn't been too good this far.
    Any suggestions?
    Thanks!

    I would take it up with Apple since the computer is under warranty. It sounds highly possible that you have a bad optical drive. Please don't mistake this as a "diagnosis" from another user, but just a recommendation of what to do based on the circumstances you've described in your post.
    Good luck.

  • Matshita DVD-R UJ 857-E (unable to burn CDs but reading DVDs and CDs)

    I have had the macbook and burner for about three years.
    I am unable to burn cds. When I attempt to do so in iTunes or Toast the error message reads "please insert a recordable cd". I have used the same cds to burn on other computers so I believe this is a problem with my drive and not the cds I'm trying to record to.
    I am able to burn DVDs in Toast.
    Any ideas? I'm looking for a driver right now...

    I truly believe this is a software issue. I changed the system settings of the CD/DVD (system profiler) of "when inserting a blank CD to 'open finder' " ( u can use 'ask me' but I didn't have that option) instead of opening iTunes. Once the CD was mounted I was able to burn to the disk in iTunes as well as iPhoto. I was unable to that when I just inserted the disk from the program when prompted.

  • Missing drivers, unable to burn cds

    When I click on iTunes to start it up, it gives me an error message saying drivers are missing and I'm unable to burn cds. It tells me to reinstall iTunes. I have done so 5 or more times. I don't know what's up!

    Hello boelk44,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't burn a CD in iTunes for Windows
    http://support.apple.com/kb/TS1436
    Best of luck,
    Mario

  • TS1436 when i try to burn a playlist to a blank cd it asks me all the right questions says it is initialising the burn then ejects the blank cd it never used to do this but always does it now so i am unable to burn cds

    When i try to burn a playlist to a blank cd it asks me all the right questions and appears to be doing it then the message 'initializing burn' comes up and the cd is ejected it never used to do this but always does it now so i am unable to burn cds. Can anyone help?

    When i try to burn a playlist to a blank cd it asks me all the right questions and appears to be doing it then the message 'initializing burn' comes up and the cd is ejected it never used to do this but always does it now so i am unable to burn cds. Can anyone help?

  • Error 4315 unable to burn CDs

    When ever I try to burn a play list to CD, the burn process starts, looks like it's going and then I get an error message saying the burn failed because of an error 4315. I'm reasonably certain that I was able to burn CDs from iTunes in the past and wonder if some update of iTunes broke this feature. I don't have any problem burning CDs from other programs. I've seen postings for this error before, but it does not appear that any one ever found a solution to this. It seemed the only workaround was to transfer the music to an iPod and then use another program to convert it to either MP3 or some other general Windows fomat, but I do not have an iPod and would rather avoid having to buy one just to burn CDs. Does any one have a clue what this error means or have a solution now? Is it really possible now to burn CDs from iTunes, I got a different error when I tried to do this with a second system I had. If I can't burn CDs from iTunes I may have to consider going back to another Music service/software.
    Dell Dimentin 8400   Windows XP  

    This is the diagnostic print from my i-tunes:
    Microsoft Windows Vista Home Edition (Build 6000)
    DIXONSXP DIXONSXP
    iTunes 7.7.1.11
    QuickTime 7.5
    CD Driver 2.0.7.3
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.0.1.5
    Bonjour 1.0.4.12 (118.4)
    iTunes Serial Number 60612AC588C35EB6
    Current user is not an administrator.
    The current local date and time is 2008-08-22 14:50:18.
    iTunes is not running in safe mode.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** CD/DVD Drive Tests **
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.0.7.3),
    E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
    Audio CD in drive.
    Found 18 songs on CD, playing time 63:14 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:31:37
    Track 3, start time 07:30:67
    Track 4, start time 11:32:05
    Track 5, start time 15:56:67
    Track 6, start time 19:46:47
    Track 7, start time 22:46:67
    Track 8, start time 26:23:25
    Track 9, start time 30:37:07
    Track 10, start time 34:14:62
    Track 11, start time 35:16:65
    Track 12, start time 39:02:00
    Track 13, start time 40:36:65
    Track 14, start time 44:55:37
    Track 15, start time 48:21:05
    Track 16, start time 53:09:50
    Track 17, start time 55:18:65
    Track 18, start time 59:37:32
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 24.
    The drive CDRW speeds are: 24.
    The drive DVDR speeds are: 24.
    The drive DVDRW speeds are: 24.
    The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.

  • Unable to burn CDs - unknown error 4280

    I've updated to the latest verions of iTunes twice now. I can burn other CDs, but haven't been able to burn CDs for use in the car for two months. I'm really really tired of buying music I can't use. The CD will start to burn, then I get an unexplained error 4280. Or, the CD burns, but when I try to play it, I get an ERR in my CD player. Please help.

    I also can not burn CDs with iTunes 5.0.1.4. I have a Dell Dimension 4400 with a NEC NR-7900A, Rev. 1.08 drive. Everytime I try to burn a CD it tries then comes back with the unknown error 4280. I tried adding the lasted firmware from Dell for this drive but it did not help.

  • I am unable to burn CDs with songs recently purchased from itunes. No problem before. When I try to burn a playlist with new songs, I get the error message that "songs will not it on 1 audio CD". If I remove all songs except the new one, it will burn.

    I am unable to burn CD's with the last 4 songs I've purchased from the iTunes store. I can burn CD's from playlist using previously purchased songs with no problem. With a normal length playlist including 1 of the newly purchased songs, I get the message "songs will not fit on one CD". I can remove all but the new song and 1 other and the CD will burn. I have upgraded to the latest version of iTunes and still have the problem.

    I have that EXACT same problem! I have no idea what to do though, but it is very mucho frustrating. Let me know if you find out anything, and I will do the same.

  • Suddenly unable to burn cds

    Hello, I have been unable to burn playlists onto a cd from iTunes. I get a "Disc Burner or software not found" error. However, if I remove the Image Simulation drive from Device Manager, the error disappears but then iTunes freezes and will not burn properly. This just happened Friday. I have tried different brand of discs as well with no resolution. Need help.
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    Compaq Presario 061 DF216A-ABA S4300NX NA210
    iTunes 7.1.1.5
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    LowerFilters: PxHelp20 (2.0.0.0), Pfc (2.5.0.201), Iviaspi (1.0.0.0), Pfc (2.5.0.201),
    UpperFilters: GEARAspiWDM (2.0.6.1),
    Found aspi32 running.
    Current user is an administrator.
    Video Display Information:
    Intel(R) 82865G Graphics Controller
    Connected Device Information:
    DiskDrive, ST3120020A, Bus Type ATA, Bus Address [0,0]
    DiskDrive, WDC WD1200JB-00GVA0, Bus Type ATA, Bus Address [1,0]
    CDROM, PIONEER DVD-RW DVR-108, Bus Type ATA, Bus Address [1,0]
    CDROM, Toshiba DVD-ROM SD-M1712, Bus Type ATA, Bus Address [0,0]
    CDROM, Image Simulation SCSI CdRom Device, Bus Type SCSI, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    E: Unsupported CD or DVD drive.
    Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
    F: Unsupported CD or DVD drive.
    Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
    H: Unsupported CD or DVD drive.
    Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
    Force Optical Power Calibration before burn is turned on in the preferences.
    The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive F: PIONEER DVD-RW DVR-108 on CDR media at speed 4X.

    I have the same problem.
    Best I can make of it at the moment is that it wants everyone to be the administrator on their computer, wants you to remove any virtual drive software you have installed on the computer, and then it also doesn't like your cd drive anymore because its "unsupported"!! Or at least thats what has happened to me.
    Still trying to find out how to fix it.

  • Unable to burn cds since upgrading to iTunes 8

    i use dell in the office. i was always able to burn cds using itunes until i upgraded to version 8.0 (this problem continued even after upgrading to 8.1).
    when i try to burn a disc it ejects the blank cd inside and i get an error message that says "the attempt to burn a disc failed. an unknown error occured (2131)."
    the burner is able to burn using any other application on the computer. i ran diagnostics in itunes and here is what it said. can someone please help me?
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. OptiPlex 755
    iTunes 8.0.1.11
    QuickTime 7.5.5
    FairPlay 1.0.15
    CD Driver 2.0.7.5
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.1.1.13
    Bonjour 1.0.5.11 (118.5)
    iTunes Serial Number 4DDC1126DAF47CC3
    Current user is an administrator.
    The current local date and time is 2008-10-07 19:23:49.
    iTunes is not running in safe mode.
    Video Display Information
    Intel(R) Q35 Express Chipset Family
    Intel(R) Q35 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** CD/DVD Drive Tests **
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.0.7.5),
    D: TSSTcorp CDDVDW SH-S203B, Rev SB02
    Audio CD in drive.
    Found 5 songs on CD, playing time 13:25 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 01:55:44
    Track 3, start time 05:01:46
    Track 4, start time 07:29:04
    Track 5, start time 10:43:11
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 16 24 32 40 48.
    The drive CDRW speeds are: 16.
    The drive DVDR speeds are: 16.
    The drive DVDRW speeds are: 16.
    The last failed audio CD burn had error code 2131(0x00000853). It happened on drive D: TSSTcorp CDDVDW SH-S203B on CDR media at speed 0X.

    Andrew,
    This thread talks about error 2131 and Dell computers. About 3/4 of the way down someone posts a link to a firmware download that seems to solve the problem for a lot of people. Maybe it will help you too.
    http://discussions.apple.com/thread.jspa?threadID=1037331&tstart=0

  • Unable to Burn CDs in iTunes for Windows: (Will not fit, but it should.)

    I am attempting to fix an issue with a friend's iTunes for Windows. Although previously this computer using this media was able to burn audio CDs through iTunes, recently, an error has appeared before any burn. When loading the proper amount of time to fit on a CD, iTunes claims:
    "The songs in this playlist will not fit on one Audio CD"
    "Do you want to create multiple Audio CDs with this playlist split across them?"
    "This will require more than one CD to complete."
    When running CD Diagnostics, I receive the following information:
    ++++++++++++++++++++++++++++++++++++++++++
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Computer Corporation Dimension XPS Gen 2
    iTunes 7.0.0.70
    CD Driver 2.0.6.0
    CD Driver DLL 2.0.6.0
    UpperFilters: GEARAspiWDM (2.0.6.0),
    Video Driver: 128MB DDR ATI Radeon 9800 Pro\128MB DDR ATI Radeon 9800 Pro
    IDE\DiskMaxtor6Y080L0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
    IDE\DiskWDCWD5000KS-00MNB0____________________07.02E07, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomHL-DT-STDVD-ROM_GDR8162B_______________0015___, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomSONYCD-RW__CRX216E_____________________PD01___, Bus Type ATA, Bus Address [1,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is an administrator.
    D: HL-DT-ST DVD-ROM GDR8162B, Rev 0015
    Drive is empty.
    E: SONY CD-RW CRX216E, Rev PD01
    Media in drive is blank.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 10 12 16 24 32 40 48.
    The drive CDRW speeds are: 4.
    The last failed audio CD burn had error code -128(0xffffff80). It happened on drive E: SONY CD-RW CRX216E on CDR media at speed 0X.
    ++++++++++++++++++++++++++++++++++++++++++
    Additionally, I copied the iTunes playlist to a new drive that was recently installed with Windows, and the same problem occurs when rebooting under that system.
    Also, please note that this issue occured prior to updating to iTunes 7.
    Any assistance anyone could offer would be greatly appreciated by both myself and my friend.
    Thank you so much,
    Keith
    iTunes 7   Windows XP Pro  

    Hey,
    Under warranty you'd be better then to call into phone support, if something has to be done with the notebook, they'll be able to set that up with you.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
    I worked on behalf of HP.

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