Unable to Burn CDs - Error code: 2131

Hi Everyone!
HAs this one come up yet? I go to burn a CD, it initializes and then pops the CD out with error code 2131.
I have the latest version of -tunes on Vista.
Any help would be much appreciated!
Many Thanks

This is the diagnostic print from my i-tunes:
Microsoft Windows Vista Home Edition (Build 6000)
DIXONSXP DIXONSXP
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 60612AC588C35EB6
Current user is not an administrator.
The current local date and time is 2008-08-22 14:50:18.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.3),
E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
Audio CD in drive.
Found 18 songs on CD, playing time 63:14 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:31:37
Track 3, start time 07:30:67
Track 4, start time 11:32:05
Track 5, start time 15:56:67
Track 6, start time 19:46:47
Track 7, start time 22:46:67
Track 8, start time 26:23:25
Track 9, start time 30:37:07
Track 10, start time 34:14:62
Track 11, start time 35:16:65
Track 12, start time 39:02:00
Track 13, start time 40:36:65
Track 14, start time 44:55:37
Track 15, start time 48:21:05
Track 16, start time 53:09:50
Track 17, start time 55:18:65
Track 18, start time 59:37:32
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.

Similar Messages

Unable to burn cd error unknown 2131 Help please

Hello, Can someone please help me I cannot burn Cd's on my Advent laptop and it keeps coming up with unknown error 2131, i understand you need to run a test on the cd drive, here is the info from that .....
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
DIXONSXP DIXONSXP
iTunes 10.4.1.10
QuickTime 7.7
FairPlay 1.12.20
Apple Application Support 2.0.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 002EAEA80B8BEB10
Current user is not an administrator.
The current local date and time is 2011-08-26 17:44:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: a84d7f0088c275a2ea5452e14520c1f8
iPodService 10.4.1.10 is currently running.
iTunesHelper 10.4.1.10 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
Audio CD in drive.
Found 21 songs on CD, playing time 53:47 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:19:38
Track 3, start time 05:31:12
Track 4, start time 08:26:50
Track 5, start time 11:55:12
Track 6, start time 13:33:68
Track 7, start time 16:29:33
Track 8, start time 19:10:66
Track 9, start time 21:04:24
Track 10, start time 22:12:28
Track 11, start time 24:39:63
Track 12, start time 26:38:33
Track 13, start time 28:52:61
Track 14, start time 31:07:14
Track 15, start time 33:41:60
Track 16, start time 35:41:69
Track 17, start time 37:20:14
Track 18, start time 38:47:39
Track 19, start time 43:31:31
Track 20, start time 46:26:09
Track 21, start time 48:58:73
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.
Thanking you in advance Josh

E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
The 2131 is usually associated with older versions of the firmware for the TS-L632H, josh.
The TMC0 is a firmware revision I haven't seen before ... presumably it's an Advent-supplied version. Check in with Advent (or Dixon's?) technical support to see if they have a later version available. If you update to the higher firmware version, does that get you past the 2131?

Unable to burn CDs error# -2147352542

Trying to burn CDa on external burner from iTunes, a flag with the error number keeps aborting the task. The number that appears is -2147352542

This is the diagnostic print from my i-tunes:
Microsoft Windows Vista Home Edition (Build 6000)
DIXONSXP DIXONSXP
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 60612AC588C35EB6
Current user is not an administrator.
The current local date and time is 2008-08-22 14:50:18.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.3),
E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
Audio CD in drive.
Found 18 songs on CD, playing time 63:14 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:31:37
Track 3, start time 07:30:67
Track 4, start time 11:32:05
Track 5, start time 15:56:67
Track 6, start time 19:46:47
Track 7, start time 22:46:67
Track 8, start time 26:23:25
Track 9, start time 30:37:07
Track 10, start time 34:14:62
Track 11, start time 35:16:65
Track 12, start time 39:02:00
Track 13, start time 40:36:65
Track 14, start time 44:55:37
Track 15, start time 48:21:05
Track 16, start time 53:09:50
Track 17, start time 55:18:65
Track 18, start time 59:37:32
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.

Unable to burn CDs - Error 4700

Every time I try to burn a CD with the latest version of iTunes I get this error:
The attempt to burn a disc failed. An unknown error occurred (4700).
My CD burner on my computer works just fine (just burned a data file using Nero). Any ideas on how to fix this?

This is the diagnostic print from my i-tunes:
Microsoft Windows Vista Home Edition (Build 6000)
DIXONSXP DIXONSXP
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 60612AC588C35EB6
Current user is not an administrator.
The current local date and time is 2008-08-22 14:50:18.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.3),
E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
Audio CD in drive.
Found 18 songs on CD, playing time 63:14 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:31:37
Track 3, start time 07:30:67
Track 4, start time 11:32:05
Track 5, start time 15:56:67
Track 6, start time 19:46:47
Track 7, start time 22:46:67
Track 8, start time 26:23:25
Track 9, start time 30:37:07
Track 10, start time 34:14:62
Track 11, start time 35:16:65
Track 12, start time 39:02:00
Track 13, start time 40:36:65
Track 14, start time 44:55:37
Track 15, start time 48:21:05
Track 16, start time 53:09:50
Track 17, start time 55:18:65
Track 18, start time 59:37:32
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.

Unable to burn dvds Error code 0x8002006D

I can burn cds but not dvds. I get this error message: Error code 0x8002006D Any ideas?

Hello JoanneD
The iMac Super Drive's, are picky about the brand of dvd.
1. restart and try again
2. try cleaning the drive
3. try another brand of dvd
Google Search: [Error code 0x8002006D|http://www.google.com/custom?hl=en&client=pub-6263300333013957&cof=F ORID%3A1%3BGL%3A1%3BLBGC%3A336699%3BLC%3A%230000ff%3BVLC%3A%23663399%3BGFNT%3A%2 30000ff%3BGIMP%3A%230000ff%3BDIV%3A%23336699%3B&ie=ISO-8859-1&oe=ISO-8859-1&q=Er rorcode0x8002006D&btnG=Search]
Dennis

Error 4315 unable to burn CDs

When ever I try to burn a play list to CD, the burn process starts, looks like it's going and then I get an error message saying the burn failed because of an error 4315. I'm reasonably certain that I was able to burn CDs from iTunes in the past and wonder if some update of iTunes broke this feature. I don't have any problem burning CDs from other programs. I've seen postings for this error before, but it does not appear that any one ever found a solution to this. It seemed the only workaround was to transfer the music to an iPod and then use another program to convert it to either MP3 or some other general Windows fomat, but I do not have an iPod and would rather avoid having to buy one just to burn CDs. Does any one have a clue what this error means or have a solution now? Is it really possible now to burn CDs from iTunes, I got a different error when I tried to do this with a second system I had. If I can't burn CDs from iTunes I may have to consider going back to another Music service/software.
Dell Dimentin 8400 Windows XP

This is the diagnostic print from my i-tunes:
Microsoft Windows Vista Home Edition (Build 6000)
DIXONSXP DIXONSXP
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 60612AC588C35EB6
Current user is not an administrator.
The current local date and time is 2008-08-22 14:50:18.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.3),
E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
Audio CD in drive.
Found 18 songs on CD, playing time 63:14 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:31:37
Track 3, start time 07:30:67
Track 4, start time 11:32:05
Track 5, start time 15:56:67
Track 6, start time 19:46:47
Track 7, start time 22:46:67
Track 8, start time 26:23:25
Track 9, start time 30:37:07
Track 10, start time 34:14:62
Track 11, start time 35:16:65
Track 12, start time 39:02:00
Track 13, start time 40:36:65
Track 14, start time 44:55:37
Track 15, start time 48:21:05
Track 16, start time 53:09:50
Track 17, start time 55:18:65
Track 18, start time 59:37:32
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.

Unable to burn cds since upgrading to iTunes 8

i use dell in the office. i was always able to burn cds using itunes until i upgraded to version 8.0 (this problem continued even after upgrading to 8.1).
when i try to burn a disc it ejects the blank cd inside and i get an error message that says "the attempt to burn a disc failed. an unknown error occured (2131)."
the burner is able to burn using any other application on the computer. i ran diagnostics in itunes and here is what it said. can someone please help me?
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. OptiPlex 755
iTunes 8.0.1.11
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.1.13
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number 4DDC1126DAF47CC3
Current user is an administrator.
The current local date and time is 2008-10-07 19:23:49.
iTunes is not running in safe mode.
Video Display Information
Intel(R) Q35 Express Chipset Family
Intel(R) Q35 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.5),
D: TSSTcorp CDDVDW SH-S203B, Rev SB02
Audio CD in drive.
Found 5 songs on CD, playing time 13:25 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 01:55:44
Track 3, start time 05:01:46
Track 4, start time 07:29:04
Track 5, start time 10:43:11
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 16 24 32 40 48.
The drive CDRW speeds are: 16.
The drive DVDR speeds are: 16.
The drive DVDRW speeds are: 16.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive D: TSSTcorp CDDVDW SH-S203B on CDR media at speed 0X.

Andrew,
This thread talks about error 2131 and Dell computers. About 3/4 of the way down someone posts a link to a firmware download that seems to solve the problem for a lot of people. Maybe it will help you too.
http://discussions.apple.com/thread.jspa?threadID=1037331&tstart=0

Error code 2131 help needed

i am trying to burn some cds but every time i do i get this error code2131
i have upgraded the firmware as i have seen suggested i am at a loss any help would be graetly received ihave also run a diagnostic as follows.
Microsoft Windows Vista Home Edition Service Pack 1 (Build 6001)
System manufacturer System Product Name
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 132E7497457D9919
Current user is not an administrator.
The current local date and time is 2008-09-07 09:47:20.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8600 GT
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.7.3),
D: TSSTcorp CDDVDW SH-S203N, Rev SB02
Audio CD in drive.
Found 26 songs on CD, playing time 49:10 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:29:03
Track 3, start time 04:23:25
Track 4, start time 06:27:35
Track 5, start time 07:31:12
Track 6, start time 09:40:73
Track 7, start time 10:20:04
Track 8, start time 13:52:35
Track 9, start time 16:47:33
Track 10, start time 19:22:42
Track 11, start time 21:32:60
Track 12, start time 24:26:24
Track 13, start time 26:13:14
Track 14, start time 26:51:64
Track 15, start time 29:01:19
Track 16, start time 30:30:06
Track 17, start time 32:45:70
Track 18, start time 34:21:14
Track 19, start time 36:05:28
Track 20, start time 38:22:70
Track 21, start time 39:47:37
Track 22, start time 41:22:18
Track 23, start time 42:03:07
Track 24, start time 44:31:48
Track 25, start time 45:47:40
Track 26, start time 47:26:13
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 16 24 32 40 48.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive D: TSSTcorp CDDVDW SH-S203N on CDR media at speed 0X.

There has been an epidemic of 2131 burning errors associated with the TSST TS-L632* drive. And some manufactures have offered a firmware update or drive swap to fix the problem.
I have not seen this issue come up your your model of drive although it is the same manufacturer.
It would be worth checking your computer manufacturer's download site to see if there is a firmware update available for your drive.
Otherwise I don't think I can help apart from contacting your computer supplier.
Maybe someone else has some ideas.

Error code 2131 on windows vista, how do i fix it

i can no longer burn cd's from itunes. I get error code 2131 when trying to do so. I operate on dell with windows vista. I ran a diagnostics and everything seemed to check out:
Microsoft Windows Vista Home Premium Edition (Build 6000)
Dell Inc. Inspiron 1501
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver 1.43.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number CC4D0456511EAEC2
Current user is not an administrator.
The current local date and time is 2009-10-29 01:05:24.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., ATI Radeon Xpress 1150
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.1.0.1),
E: TSSTcorp DVD+-RW TS-L632H, Rev D200
Audio CD in drive.
Found 17 songs on CD, playing time 70:20 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:03:52
Track 3, start time 06:14:70
Track 4, start time 10:58:17
Track 5, start time 16:16:32
Track 6, start time 21:16:07
Track 7, start time 22:34:67
Track 8, start time 27:42:45
Track 9, start time 31:38:25
Track 10, start time 35:58:47
Track 11, start time 41:35:22
Track 12, start time 45:32:37
Track 13, start time 50:25:25
Track 14, start time 54:43:17
Track 15, start time 58:55:70
Track 16, start time 60:25:32
Track 17, start time 65:26:62
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed data CD or DVD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp DVD+-RW TS-L632H on CDR media at speed 0X.
How can I fix this problem so i can start burning cd's again? HELP!

The 2131 error is associated with the TSST TS-L632* optical drive.
Dell off this download to fix the problem:
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releasei d=R173097&SystemID=LATITUDE%20D830&servicetag=&os=WLH&osl=en&deviceid=14182&devl ib=0&typecnt=0&vercnt=1&catid=-1&impid=2&formatcnt=1&libid=31&fileid=235346
Check the compatibility tab on the site as far as I can see your Dell model is in the list assuming your sig is correct.

Error code 2131

Hi I'm having trouble burning CD's thru iTunes.........I have run a diagnostics and this is what it came up with
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Acer, inc. Aspire 5920
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 00C7A7FC03182740
Current user is not an administrator.
The current local date and time is 2011-10-17 21:51:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.0.142 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: NTIDrvr (1.0.0.6), GEARAspiWDM (2.2.0.1),
D: TSSTcorp CDDVDW TS-L632H, Rev AC01
Audio CD in drive.
Found 10 songs on CD, playing time 47:18 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:55:60
Track 3, start time 09:16:52
Track 4, start time 12:38:55
Track 5, start time 18:12:20
Track 6, start time 22:32:62
Track 7, start time 27:31:50
Track 8, start time 32:17:65
Track 9, start time 37:02:55
Track 10, start time 43:04:35
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   24.
The drive CDRW speeds are:   24.
The drive DVDR speeds are:   24.
The drive DVDRW speeds are:   24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive D: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.
Please help!!!!!!!!!

I am having the same problem burning using iTunes but not Media Player. Trying to decide whether to purchase an iPhone but if I'm going to have problems using iTunes I might decide otherwis. Here is the diagnostic results that I ran:
Microsoft Windows Vista Professional Service Pack 1 (Build 6001)
ASUSTeK Computer Inc. T12Eg
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number A06DD14F5A8D50B1
Current user is not an administrator.
The current local date and time is 2009-02-23 20:43:58.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.5),
D: TSSTcorp CDDVDW TS-L632H, Rev AS02
Audio CD in drive.
Found 12 songs on CD, playing time 45:44 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:39:67
Track 3, start time 06:40:70
Track 4, start time 10:12:26
Track 5, start time 14:06:46
Track 6, start time 18:17:05
Track 7, start time 22:08:68
Track 8, start time 26:50:69
Track 9, start time 30:28:22
Track 10, start time 34:43:48
Track 11, start time 38:19:03
Track 12, start time 41:52:47
Audio CD reading succeeded (check for old firmware).
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive D: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.
Any ideas???

Patch for error code 2131 when burning CDs in itunes for Toshiba computers:

Just today, Toshiba posted patch for the infamous "error code 2131" when trying to burn CDs in itunes on many Toshiba laptops. Lucky for me, today was the first time I tried to do so, but I feel for all you other folks who have been very frustrated about this issue. Here is the link to it on the Toshiba support page:
http://www.csd.toshiba.com/cgi-bin/tais/su/susc_dtlViewDL.jsp?soid=2024958&moid=1909174&rpn=PSAF3U&BV_SessionID=@@@@043462335 6.1208403240@@@@&BV_EngineID=cccgadedlgfhkdecgfkceghdgngdgnn.0&ct=DL&alldocs=false
I'm going to install it now and report back if there is anything tricky about it (I read in another forum that someone had already gotten the patch and had posted a link to it at a private website where there were a few different options and you had to figure out which was the right one, but this should be easier and "official")
Hope this helps!

Dell Inc. Dell DM051
hmmmmm. i'm proceeding under the assumption that you've got a Dell 5150/E510. if i'm wrong about that, please check in with Dell to confirm your model prior to applying any updates.
i had a look at the support site for your model (or at least, what i'm assuming your model is). your firmware appears to be up to date for the HL-DT-ST DVD+-RW GWA4164B that you're getting the error on, but there does seem to be newer firmware available for the SONY DVD-ROM DDU1615. so it might be worth getting that, just in case there some kind of odd interaction happening between the drives.
Dimension 5150/E510
otherwise, we'd better check on some of the other usual suspects with this sort of thing:
iTunes for Windows doesn't recognize my audio CDs
... and these resources might be helpful with that:
Using CD Diagnostics in iTunes for Windows to troubleshoot CD/DVD drive issues
Updating the drivers on your Windows PC

Itunes will not let me burn my media to a cd.it gives me a error code 2131

itunes will not allow me to burn the music that i paid for onto a cd.........it gives me the error code 2131....im not very computer literate so take it easy on the computer lingo.....thanks for any help

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Unable to burn cds. Have run diognostics. i tunes not running in safe mode. invalid lower filters registry value. Failed while scanning for CD/DVD drives, error 2500. Please help.

Unable to burn CDs using i tunes. Have run diognostics.    Summary:-   i tunes not running in safe mode.
                                                                                                                                    Invalid lower filters registry value.
                                                                                                                                    Failed while scanning for CD/DVD drives, error 2500
Please help.

That's why you want to make a backup of the registry. If you didn't make a backup, use MS system restore to go back. The only values you should remove are UpperFilter or LowerFilter - one or both may be in there and can be removed. If neither value exists, then that is probably why you can't burn and Windows is not recognizing your drive as a writable drive.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

Suddenly unable to burn cds

Hello, I have been unable to burn playlists onto a cd from iTunes. I get a "Disc Burner or software not found" error. However, if I remove the Image Simulation drive from Device Manager, the error disappears but then iTunes freezes and will not burn properly. This just happened Friday. I have tried different brand of discs as well with no resolution. Need help.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Compaq Presario 061 DF216A-ABA S4300NX NA210
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), Pfc (2.5.0.201), Iviaspi (1.0.0.0), Pfc (2.5.0.201),
UpperFilters: GEARAspiWDM (2.0.6.1),
Found aspi32 running.
Current user is an administrator.
Video Display Information:
Intel(R) 82865G Graphics Controller
Connected Device Information:
DiskDrive, ST3120020A, Bus Type ATA, Bus Address [0,0]
DiskDrive, WDC WD1200JB-00GVA0, Bus Type ATA, Bus Address [1,0]
CDROM, PIONEER DVD-RW DVR-108, Bus Type ATA, Bus Address [1,0]
CDROM, Toshiba DVD-ROM SD-M1712, Bus Type ATA, Bus Address [0,0]
CDROM, Image Simulation SCSI CdRom Device, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
F: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
H: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive F: PIONEER DVD-RW DVR-108 on CDR media at speed 4X.

I have the same problem.
Best I can make of it at the moment is that it wants everyone to be the administrator on their computer, wants you to remove any virtual drive software you have installed on the computer, and then it also doesn't like your cd drive anymore because its "unsupported"!! Or at least thats what has happened to me.
Still trying to find out how to fix it.

Unable to burn CDs

Hi;
I have just installed iTunes on a new WIN 7 64 bit computer and I am unable to burn CDs. When starting iTunes I get the message that I need to re-install iTunes to fix the problem. I have done that but still does not solve the issue, Also installed the GEAR driver as suggested in another thread.
Here is the text from the diagnostics tools:
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Vostro 430
iTunes 11.1.1.11
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043B3B00390C7E0
Current user is not an administrator.
The current local date and time is 2013-10-20 16:15:32.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 (x64) is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Thanks for any help

Thanks for the quick response I went to the device manager and did what you asked and no change in performance,but in the drop-down of the DVD/CD Rom Drive the next file? of HL-DT-ST DVDRAM GSA-T2ON ATA DEVICE on the icon there is a pyramid with the yellow exclamation point inside??. I've tried to update the drivers but Microsoft says that they are up to date. It seems that my Windows Media Player does not know or recognize that I have an internal CD burner because on the side box where you are to drag songs to burn, the message of "Connect a burner and restart the player". As you can tell I am not very computer literate so any help will be greatly appreciated. How can I tell if the CD/DVD player is just broken?? Thanks so much.

Unable to Burn CDs - Error code: 2131

Similar Messages

Maybe you are looking for