Unable to Burn CDs in iTunes for Windows: (Will not fit, but it should.)

Question

I am attempting to fix an issue with a friend's iTunes for Windows. Although previously this computer using this media was able to burn audio CDs through iTunes, recently, an error has appeared before any burn. When loading the proper amount of time to fit on a CD, iTunes claims:
"The songs in this playlist will not fit on one Audio CD"
"Do you want to create multiple Audio CDs with this playlist split across them?"
"This will require more than one CD to complete."
When running CD Diagnostics, I receive the following information:
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Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension XPS Gen 2
iTunes 7.0.0.70
CD Driver 2.0.6.0
CD Driver DLL 2.0.6.0
UpperFilters: GEARAspiWDM (2.0.6.0),
Video Driver: 128MB DDR ATI Radeon 9800 Pro\128MB DDR ATI Radeon 9800 Pro
IDE\DiskMaxtor6Y080L0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
IDE\DiskWDCWD5000KS-00MNB0____________________07.02E07, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STDVD-ROM_GDR8162B_______________0015___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYCD-RW__CRX216E_____________________PD01___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: HL-DT-ST DVD-ROM GDR8162B, Rev 0015
Drive is empty.
E: SONY CD-RW CRX216E, Rev PD01
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16 24 32 40 48.
The drive CDRW speeds are: 4.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive E: SONY CD-RW CRX216E on CDR media at speed 0X.
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Additionally, I copied the iTunes playlist to a new drive that was recently installed with Windows, and the same problem occurs when rebooting under that system.
Also, please note that this issue occured prior to updating to iTunes 7.
Any assistance anyone could offer would be greatly appreciated by both myself and my friend.
Thank you so much,
Keith
iTunes 7   Windows XP Pro  

Answer 1

Hey,
Under warranty you'd be better then to call into phone support, if something has to be done with the notebook, they'll be able to set that up with you.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
I worked on behalf of HP.