Unable to buy iTunes song

I am unable to buy a song on ITMS because I bought a new computer. Every time I do anything it wants a password. I can’t complete the text verification because it thinks I have a phone I haven’t had for a year. I can’t remove the wrong phone because it doesn’t trust who I say I am. What should I do?
In general, this whole iTunes thing has gotten to be too much work for me. There are so many hoops and obstacles its just not worth it anymore. Not when I can download the song for free from a Russian website. And I am a power user. I pity the poor average user. Apple needs to fix this.

Here is the problem. When I try to buy a song I get stuck here:
The problem is that I don’t have an iPhone 4S and haven’t for a long time, and my phone number doesn’t end in “08”. If I go to the page mentioned I get the same problem as posted above.
Do you think Apple doesn’t want my money anymore? That would be sad...

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