Unable to buy music or have mix radio

I use Lumia 720 and am unable to see the option to search or buy music, as well as to access mix radio.
I have selected India as the region.

Hi,
Welcome to the forum!
Are you currently logged in to your account? If not, try to log in first to your account and then check if you're able to see the options to buy, search and access the Mix Radio. To do this, go to Nokia Music > Settings > Account and then proceed in signing in to your account. 
By the way, what options can you see in the Nokia Music application? Is it possible for you to provide us a screenshot so we can have a better view of your concern?

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    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
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    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • After changing my credit card info im still unable to buy music why is this?, after changing my credit card info im still unable to buy music why is this?

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    Contact iTunes and see if there's any problem with your account.

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    Hi,
    Welcome to the forum!
    Are you currently logged in to your account? If not, try to log in first to your account and then check if you're able to see the options to buy, search and access the Mix Radio. To do this, go to Nokia Music > Settings > Account and then proceed in signing in to your account. 
    By the way, what options can you see in the Nokia Music application? Is it possible for you to provide us a screenshot so we can have a better view of your concern?

  • Unable to buy music or iBooks

    When trying to buy music or iBooks (even free ones) the price button is ghosted out so can't download.
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    Hi,
    Welcome to the forum!
    Are you currently logged in to your account? If not, try to log in first to your account and then check if you're able to see the options to buy, search and access the Mix Radio. To do this, go to Nokia Music > Settings > Account and then proceed in signing in to your account. 
    By the way, what options can you see in the Nokia Music application? Is it possible for you to provide us a screenshot so we can have a better view of your concern?

  • I"m asked security question that I have not submitted the answer, I have my current password but I 'am unable to buy music because I do not have answer to security questions that I have not submitted answer. HELP

    I do not see any direction for continuing to solve my problem, Help!!!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • Unable to sign in to nokia mix radio,

    Keep getting this message when I try to sign in, "we can t get back through Sorry there is a problem reaching music service. please tray agin in a moment"
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    Hi, cmr850.  Where are you located and when do you usually encounter this error message (downloading music files, listening to online mixes, etc.)? Have you encountered this error message regardless of the connection that you are using when signing in? Can you try to close all of your apps that are running in the background and observe if the same issue will occur? If the issue remains, try to restart the app and the phone to refresh its system. Let us know the outcome. 

  • HT5624 Please somebody help me, I forgot the answers to my security questions and it just won't let me buy music, I have credit on my side, I've tried a million ways to work it out, but it won't work, I'm so ******* desperate.

                     Please help me!!

    1)  Apple ID: All about Apple ID security questions
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • Nokia Music: Mix Radio, Store, Gigs options disapp...

    Hi,
    I have been using Nokia Music on Lumia 710 without an issue until today when I launched it and options for mix radio, store & gigs disappeared. I uninstalled the app and re-downloaded it.
    On launching it, all options became available but disappeared again after a few seconds. Any subsequent launch without re-downloading doesn't show the options. Only my Music & Settings appear.
    What could be the issue? Am running Nokia Music vs 3.1.0.0 on OS Version 7.10.8773.98; Firmware 1600.3031.8773.12121.
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    Hi engige,
    Welcome to the forums and thanks for posting!
    Please use the forum search function before posting. Often your question may be asked and answered before so you will have an answer right away. See the forum guidelines if you have any questions on posting.
    You can find release information on the new version of Nokia Music in this post. As of v3.x it is no longer possible to bypass the terms and conditions you agree on when using Nokia Music and use it in a region where the service (either Nokia Music and/or Mix Radio) are not available. See the list of countries where available in the post mentioned above.
    Hope this helps,
    Kosh
    Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

  • Unable buy music using an account balance from a redeemed itune card

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    Vague.
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  • Nokia Mix Radio not available

    Living in Belgium, not so far from the Netherlands where I work quite often, I decided to buy a Nokia Lumia 800 since it wasn't available yet in Belgium.  Big mistake as I soon found out that I couldn't update my phone (unless I created a completely new Netherlands based Zune account), but still don't have Mix Radio (don't know what it prevents now).
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    The strange thing is that I can sign in, have a Nokia account but the Mix Radio options just don't show up ?  I also read initially that Mix Radio doesn't require an account whatsoever, so how does it decide to show the option or not ?  Even more strange is that other people in Belgium say they've no problem at all ?
    If Nokia is not able to provide Mix Radio... what is the added value of this Lumia... in that case I better buy a cheaper competitors product !

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    I've been unable to buy music on the iTunes music storee for weeks now. No matter what I do, any update to my account information there just won't "stick". I keep trying to buy an album, get the billing info dialog, update the billing info and do it over and over and over again. No change.
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    I sure wish someone would respond.

    I have been having the same problem, and have gotten several inane responses from the support staff that have not helped one bit. In fact I don't think they even bothered to read the emails they were so off topic.
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    This is a serious problem and their lack of support is astounding.

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    I am using Nokia Lumia 2520 Tablet. I am having an issue with Nokia MixRadio. Mix Radio app is unable to play the songs in sleep mode. I started to playing a mix in the app, It play till the tablet goes to sleep. As soon as the tablet goes to sleep mode, Tablet play to the end of current song and stops. It doesn't continue playing the next song. To test this furthur I compared it to the Xbox music application. This is what I did
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    In Xbox Music app I set the songs play setting to "Repeat On" and the tablet is set to go to sleep in 4 mins. I started playing the local songs in Xbox Music app. The music didn't stop after the tablet is in sleep mode. Just to be sure I left it to play for another hour. It played the music with no problem.
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    Hi Algeroth,
    Welcome to the forum! 
    After reinstalling the MixRadio app, did you enable the permission to let it run in the background as advised by @mobiledatageeek and michaels? In case you missed it, try going to the MixRadio' settings > Permissions > select Alllow the app to run under the lockscreen. Also, check if the same issue happens with the Xbox Music app and other music players.
    It's also best to keep the tablet's SW updated to ensure that the latest version of MixRadio app will work properly on your Lumia 2520. Check this link: Software Update for Nokia Lumia tablet with Windows RT. 
    Let us know if this information helped you. 

  • HT204074 i have been unable to sync music from my itunes acct to my Nano. My computer is authorized on a computer i no longer have access to. If i buy Itunes Match, will it then be possible to sync to my nanao?

    I have been unable to sync music from itunes to my Nano .The authorized computer i was using is no longer accessible. If i purchase itunes Match, will it then be possible to sync my nano

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

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