UNABLE TO BUY SKYPE CREDIT ALL MY CARDS REJECTED =...

WHY ARE MY CREDIT CARDS ALL REJECTED i am unable to Buy credit for SKYPE /

Please check the link below for possible answers-
https://support.skype.com/en/faq/FA417/i-m-having-a-problem-placing-an-order
However, if the issue you are experiencing does not fall under any of the categories mentioned, or if in case you need further assistance or instructions, you can also contact customer service. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Similar Messages

Unable to Buy Skype Credit!

I have just tried to buy Skype Credit, but the system
tells me that I have reached my monthly credit limit,
this I don't understand, I didn't know that there was
any limits on purchases.
This block is from Skype, I have tried 2 different cards
and also PayPal, everyone was rejected.
I really need to call Bolivia every day and now I am
unable to do so.
How can I get this block removed?
Mike.

Please check the link below for possible answers-
https://support.skype.com/en/faq/FA417/i-m-having-a-problem-placing-an-order
However, if the issue you are experiencing does not fall under any of the categories mentioned, or if in case you need further assistance or instructions, you can also contact customer service. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Re: Can't buy Skype Credit

Hi Claudius,I am wondering if you can help ,I have been trying ,for weeks ,to buy more credit,I am in touch with Customer Service for the last week,and the only advice I am getting from them is to check my cookies,etc.
I have told them ,over and over,that I have done that,and more,I have used several computers,laptops and iPad,and disabled cookies and protected mode,to do this operation.
All of them stop short from transferring funds from PayPal to my Skype account,and the message I am getting is:
Something went wrong here
What that is,they will not tell me!
Now,I have done this several times this year and before,and seldom I had any problems.
I still have around $ 16 on my account,as credit.
Can you be more creative than your customer service people,that basically are giving me the standard "computerized" answer?
Right now I have no clue what is the problem that the Skype page has with accepting my payments,they have done it a number of times before,and this is just a pain in the neck,and that is an overly decent statement.
Thanks
Alberto

Same problem. When using mastercard or visa, the error is "Something went wrong there".
When using PayPal, the transaction is OK, but after that, Skype refund the money... So, the money go from my bank account immediate, and after 3-7 days go back.
My cards are OK, my PayPal is OK, but Skype refuse the payment when using credit cards and refund the payments when using PayPal. From the live chat - technical support they say that nothing is wrong with my skype account and to try after 24h... They see that skype refund the money charget with PayPal, but they can not explain why.
As I see, this issue occurs since 2012... Just do a search with Google:
"Something went wrong there" skype
Or...
Can't buy Skype credit
But, no explanation from technical support, just suggestions for change browser or the computer... or try after 24h...
I will try tomorrow again Any other suggestion?

Can't buy skype credit - An internal error occurre...

i got this error message when buying skype credit.
"An internal error occurred.
Sorry, but we were unable to start your payment. Please try again later."
any help would be appreciated.

I have a similar problem, Skype tells me everything is fine with my account but it isn't, I can't purchase additional credit and I'm running out!
I've been using Skype for longer than I care to remember all over the world, then Microsoft came along...lots of advertsing banners...lots of tinkereing which the say "will improve our experiance" (offensive text removed).
Please don't ask me to send a screen shot it will not help, what will help is putting pressure on the Microsoft (offensive text removed) to fix this problem. I've been trying to buy credit for several days now and it will not log me into the final checkout screen.

Can no longer buy skype credit in Canadian Dollars...

I bought my computer 4 years ago in China. Over there, I paid using my former Chinese bank account.
18 months ago I returned to Canada and started buying skype credit using my Canadian Visa paying in CDN Dollars.
The past six months however I cannot buy credit because the payment page it switches to is the Skype China website requesting payment in RMB.
For five months I was able to use skype by turning on the auto recharge option, where my Canadian visa details are stored. Last month, however, the skype system recharged 14 CDN Dollars, but at the same time cancelled the auto recharge. Now, the system does not let me start up the auto recharge.
On my skype account page on the top right I see the skype China payment company's logo. Clicking the logo, a sign appears saying: "This company gives you more payment options." (in English) My Visa credit card is valid and not part of the problem. What is the problem?

Hello,
please contact Skype customer service who will de-link your account from the Chinese website.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Unable to buy skype credits

For almost a year I'm trying to buy skype credits. But there are some problems, because I started using skype when I was in China. Now I have to buy credits reading Chinese symbols, luckily they added a translate button to Englisch so I thought my problem was solved. WRONG because I have a European bank account I still can't purchase skype credits!!!!
I should open a new account, but that is also not possible because skype knows my email address and tells me, very friendly that I already have an account. So I'm stuck, I worked around this service for a long time, but now a have to use it again.
So somebody please help me to buy credits and ore change my account to an European one!
Below you can find my communication so far with skype customer service
To SKYPE
Dear Alexarai,
So I have contacted the Chinese centre and as you can see, I don't think they can help me. At least, I can't read it, you?
Why is it so hard to make it posible for me to buy skype credits
Hanneke
---------- Forwarded message ----------
From: Skype客服中心 <[e-mail removed for privacy and security]>
Date: Wed, Oct 15, 2014 at 4:05 AM
Subject: 答复: 答复: SRX1229153714ID - credits and Chinese symbols
亲爱的用户朋友，您好：
  欢迎来到Skype客服中心，很荣幸为您服务。
关于您所询问的问题，很抱歉，我们是中国大陆地区的客服中心，只支持中文服务，由于您的账户归属是系统检测完成，我们不能改变您的账户归属，请您点击此处重新在国际官网注册账号。
感谢您对Skype的支持与厚爱！希望您能够一如既往的支持我们。
【温馨提示】Skype最新活动推荐：本期活动“Skype国庆全家乐”！活动期间充值100%返现金好礼！单笔充值20元（含）以上100%获得点卡0.2美元点卡一张！点击此处查看活动详情。
发件人: Hanneke
发送时间: 2014年10月14日 23:18
收件人: Skype客服中心
主题: Re: 答复: SRX1229153714ID - credits and Chinese symbols
Dear skype,
I was so happy to hear from you in Chinese! Thank you for that! This is my problem with your service, please please please transfer my account to an European one!!
Thank you so much, and for communication smoothness please answer in English
Hanneke
On Tue, Oct 14, 2014 at 12:33 PM, Skype客服中心 <[e-mail removed for privacy and security]> wrote:
亲爱的用户：
       您好！欢迎来到Skype客服中心，很荣幸为您服务。
       关于您所询问的问题，十分抱歉，我们确实无法修改您的账号归属地。如果您急需充值，您可以请朋友使用人民币代为付款，或者在国际官网重新注册一个账号尝试充值。请您点击此处重新在国际官网注册账号。
    感谢您对Skype的支持与厚爱！希望您能够一如既往的支持我们。
【温馨提示】Skype最新活动推荐：本期活动“Skype国庆全家乐”！活动期间充值100%返现金好礼！单笔充值20元（含）以上100%获得点卡0.2美元点卡一张！点击此处查看活动详情。
发件人: Hanneke
发送时间: 2014年10月14日 17:40
收件人: [e-mail removed for privacy and security]
主题: Fwd: SRX1229153714ID - credits and Chinese symbols
Dear Tom.
in this mail you wil find a lot of frustration but hopefully you can help me to move my chinese acount to a dutch one! This becouse now I can read in Englisch but I can only buy whit RMB and Chinese banks.... not really working from Europ
---------- Forwarded message ----------
From: Skype Customer Support <[e-mail removed for privacy and security]>
Date: Tue, Jan 14, 2014 at 9:32 AM
Subject: SRX1229153714ID - credits and Chinese symbols
To:
Hello Hanneke,
Thank you for your response.
We understand that the resolution that we have provided did not resolve your concern and we feel how frustrating it is for you to be directed in a Chinese website when you try to purchase a Skype credit. Upon further research on your account our system recognized that your account was created in China. That is the main reason why you are being directed to a Chinese website. In order for you to make a purchase we strongly suggest that you coordinate with our Skype partner in China which is TOM so that they can assist you with your concern.
You may click on this link http://www.skype.com (which will redirect to http://skype.gmw.cn ) or this link http://support.skype.com (which will redirect http://skype.gmw.cn/help/support.html )
Best regards,
Alexarei M.
Skype Customer Service
Visit www.skype.com for the latest news, updates and tips.
---------- Forwa
rded message ----------
From: Hanneke
Date: Mon, Jan 13, 2014 at 2:58 PM
Subject: Re: SRX1229153714ID - credits and Chinese symbols
To: Skype Customer Support <[e-mail removed for privacy and security]>
Dear Alexarei,
I'm sorry, but this doesn't solve my problem. I know how to buy skype credit (at least the theory) but in practice it doesn't work. I will showed by adding some print-screens.
2.result
So please do not answer me again whit a link to your nice theory about how to purchase credits but really help me get ride of this Chinese page.
hope you can help me
Hanneke

Hi, H19, and welcome to the Community,
While I appreciate the inconvenience, the easiest thing to do would be to create a new Skype account and use or create a different or new e-mail address. Your first account is affiliated with Skype's partner in the PRC.
Kind regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Problem with buying Skype credit.

I have tried to buy Skype credit several times, but no success. Everytime after I clicked the Continue button to make the purchase, it went to the page showing Loading and being frozen there.
Any help would be appreciated.

mara.cze wrote:
Hi,the only thing I need,is someone who works by Skype company. I have problem with buying the skype credit and I sent it wrong. Please dont answer or dont ask what is wrong. I need someone from skype who I can call to. This is incredible,that this big company like skype doesnt have an operator who I can talk to. Or if they have,why is it so hard to find a concact to them ?
So please I want only contact to a skype worker,thank you. The best will be,if the contact is his skype nick name,I dont want call from my handy for money. Please,tell me that its possible,im getting mad. Ive spent my time on the PC 2 hours to look for someone and I didnt find anyone. And it is so simple thing. Thank you,Marek
I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
at the moment, they are only offering email and live chat support (for premium/selected members). Support via phone is not yet available.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

I need to buy skype credit ,,how?

How can i buy skype credit or subscribe, am new to to skype

Dupe.Daramola wrote:
How can i buy skype credit or subscribe, am new to to skype
Hello and welcome to the Skype Community. Here are the links you require:
Skype subscription Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

HT204266 Unable to buy coin credit

I am unable to buy coins credit...it tells me to contact iTunes support.

You can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

Trying to buy Skype credit but it wants me to pay ...

I'm trying to buy Skype credit, but every time I click on the link to buy skype credit, it takes me to a ".tw" page and only gives me the option of buying skype credit in TWD. I'm living in the U.S., and I've changed every single location/address setting I could find to reflect that, but Skype still thinks I'm in Taiwan and requires me to enter in Taiwan-related information that I do not have. How can I fix this?

curiousskyper wrote:
Skype still thinks I'm in Taiwan and requires me to enter in Taiwan-related information that I do not have. How can I fix this?
Hello and welcome to the Skype Community.
That's because you created your account in Taiwan. please contact Skype customer service and ask that your account be unlinked from our Taiwanese Partner.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Unable to use Skype credit

I purchased Skype credit yesterday and when I tried making calls, receiving the message that I need to buy credit. Faced the same problem last month and lost half of my credit without making calls.

You can create a new account without a credit card.
Refer to article here:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/HT2534
However, you cannot change your exisiting account into a "NONE" payment account

Ukrainian user: cannot buy anything, all billing cards rejected. Help.

I've been a PS3 user for years now, and have been successfully buying games. Now I've bought 2 PSVita consoles for my kids, but I can't purchase anything, the system just stopped accepting ANY cards.I've tried VISA, Mastercard, Interned payment - nothing, the system refuses to add funds and says that 'details of my card are invalid'. I've checked with my bank, they say they my cards are OK, and they see attempt for transaction, and the bank granted it, but then PSN refuses to charge and cancels transaction. What is that nonsense all about? But most offensive is how there is absolutely no way to resolve this issue with Sony, there's no actual help desk (all those FAQs and other nonsense don't help at all), no explanation as to WHY my debit cards are rejected and no one to ask about it. Plus the PSN website itself is glitchy, clunky and there are plenty of error pages. Hey, Sony, are you even going to bother explaining Ukrainian users about what's happening? Maybe post an info message as to what type of cards you are not accepting anymore? Everything DID work before! I've checked with Ukrainian forums and it turns out I'm not the only one who got rejected. Users just like me, don't know what is happening. Are you trying to tell us something, Sony? You better speak clearly then.

OrdosAlpha wrote:
All those small change transactions are done to verify the card. Every time you try a different card you get another security transaction. They all get refunded. EVERY online business do these security transactions.Stop bitching about nothing. Oh, and the reason you haven't gotten an official response, is because these aren't customer support forums manned by SCEE personnel. This is just a regular community forum. The URL should have clued you in on that. Were all the cards you tried issued in the same country as your PSN account? If not, then that's why they're being rejected. Only UK credit/debit cards can be used with a UK PSN account, only French credit/debit cards can be used with a French PSN account, etc.Yes, all my cards are issued in the country my PS systems are registered and where I live! In fact, I used one of those cards to successfully purchase games for 2 years! They stopped working FOR NO APPARENT REASON, without ANY explanation from the Sony side, or any warning. So no, I'm not 'bitching about nothing', I consider this a serious issue, and at this point I would very much wish Sony is rammed by a piledriver to wake the ***** up and do something about their goddamned nonexistent customer billing service!

Unable to purchase skype credit via korea skype fa...

Skype in Korea has been taken over by a local company. Theyve added credit card purchasing features that are not compatible with english. Ive tried several times to reload my skype credit but failed.
Its really frustrating. The korean company hasnt yet replied to my emails regarding this problem and that was 2 weeks ago. Somebody pls help.

frustratedinROK wrote:
Has anyone figured out how to use or bypass the Daesung site?
Hello,
For a few countries a legally binding agreement requires you to be transferred automatically to Skype's local partner website if you established your account in that country. This can't be changed. The workaround is to create a new account.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Should I buy Skype credit here in Australia before...

I'm going to France, Italy and Morocco for a 6 wks holiday.
Should I purchase Skype credit here in Australia or wait and do it there? I want to be able to use my iPhone to make a few calls to landlines or mobiles if the need arises.
Are there any problems with purchasing credit overseas using an iPhone?

Buy it in the country you'll be using it in.

When will the Indian App Store be updated to Indian RBI Guidelines, because in India many of the users are unable to buy apps from Indian Debit Cards.

Most of the users are unable to buy apps from Indian App Store. Pl. fix it

We are fellow users here on these forums, we won't know if/when other payment cards might be added to the Indian iTunes store until if/when Apple announce something. Based on what some people have posted some Indian debit cards are still accepted e.g. Re: can i download from itunes using debit card in india ?.
If you want to leave feedback for Apple then you can do so via this page : http://www.apple.com/feedback/

UNABLE TO BUY SKYPE CREDIT ALL MY CARDS REJECTED =...

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