Unable to call in to my Skype number from landline.

Purchased new Skype number today. It won't receive calls from a landline phone. From a mobile it appears "busy".

Hi, Grremlin, and welcome to the Community, Please check your Skype software preference settings as explained here, and test again:  https://support.skype.com/en/faq/FA10615/why-am-i-not-receiving-calls-to-my-skype-number? If you still can not receive calls to your Skype Number, the next step is to please contact Skype Customer Service to request your number be checked and tested. Regards,Elaine

Similar Messages

  • People are unable to call me via my Skype Number

    When people try to call my Skype Number, it automatically is directing them to leave a message.  I checked my Online Status and Privacy Settings and everything seems correct.  Is there something I am missing????

    Hi, Treya313, and welcome to the Community,
    Please permit this clarification: it is not your Skype Number you are calling out from; it is either a Skype subscription you purchased or you bought Skype credit to pay costs associated with outbound calls to fixed line or mobile numbers.
    If people can not  call you, when you contact Skype Customer Service to request your number be checked, be prepared to provide the text of any error messages your callers may be hearing.  We here in the Community do not have the tools to test Skype Numbers, so you will need to contact Skype Customer Service to do this.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Is it free to Call a Skype Number from Skype?

    Hello... My girlfriend is overseas and and she has a skype number. Since I have skype, I would like to know if calling her to her skype number from sjype will cost me money... 
    Thanks

    Dear Readers,
    To clarify Sailorchibi's reply, above:
    Hello... My girlfriend is overseas and and she has a skype number. Since I have skype, I would like to know if calling her to her skype number from sjype will cost me money... 
    If you have a subscription in place to cover the cost of the call, then there ought to be no additional charges.  If your subscription(s) will not cover call costs, then Skype credit would.  However, I am curious as to why you would not contact her as a Skype-to-Skype call, seeing as you both hold Skype accounts, thereby incurring no call charges?
    Skype would consider a call to a Skype Number as an out-bound call to a fixed line number.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Caller identification while using Skype Number

    Hi, I live in Canada and set up a Skype Number locates in HongKong to make my friends call me more easily. But soon I found that I could not identify who is the caller when someone is calling my Skype Number.
    For instant,
    When I log off the Skype App and use "Call Forward" function of Skype, if someone calls my HK's Skype Number, it always displays "+10000123456" and I cannot know who is the caller except I pickup the phone. 
    While if I run the Skype App in the backgourd of my cell phone, and someone calls my Skype Number, the skype app will pop up but only shows "Unknow Number"
    Could you give me some advice to solve this problem?
    Thanks
    Simy

    Simymo wrote:
    Hi, I live in Canada and set up a Skype Number locates in HongKong to make my friends call me more easily. But soon I found that I could not identify who is the caller when someone is calling my Skype Number.
    For instant,
    When I log off the Skype App and use "Call Forward" function of Skype, if someone calls my HK's Skype Number, it always displays "+10000123456" and I cannot know who is the caller except I pickup the phone. 
    While if I run the Skype App in the backgourd of my cell phone, and someone calls my Skype Number, the skype app will pop up but only shows "Unknow Number"
    Could you give me some advice to solve this problem?
    Thanks
    Simy
    There may not be much that can be done.  Caller ID from the telephone network to your Skype Number is controlled by the telephone carrier(s) where your Skype Number is located (Hong Kong). Not all carriers in all countries send Caller ID information to the Skype Number.  When your friends in Hong Kong call each other on their phones, do they see the Caller ID information on those calls?  This may not help your situation when receiving calls on your Skype number, but would at least verify that your friends' phones are sending the Caller ID information out when they call someone. 
    Good luck!
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Get a UK Skype number from Japan

    Hello,
    Is it possible to get a UK skype number from Japan?
    If it is possible, can I use this number to be displayed when I call Japanese customers?
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    Ok not got an RTX myself but have looked at them.
    I presume you have got the RTX connected to your network via ethernet and also to the Spanish land line connected too. Sign into your Skype account on the RTX, I presume you have some calling credit on your Skype account.
    Your RTX will ring on whichever incoming number that has been called, either the Spanish line or your Skype UK number.
    Check the calling rates page for costs to call the UK. https://www.skype.com/en/rates/?nu=subs-calling. Open up the rates to United Kingdom, then check the Pay as You Go rates and select "view all PAYG rates". That will open up a tab with all the PAYG rates to the UK including mobiles and special numbers. Note that there is a connection charge too. General charges are 1.8p/min + 3.1p connection fee to landlines and 7.6p/min + 5.6p connection charge to UK mobiles
    If you find yourself making a lot of UK calls then a subscription might give better value, but note there are two types of subscriptions, one type is only to UK landlines and the other is to UK landlines and mobiles.

  • Skype number from Rhode Island?

    Hi, I tried setting up a skype number and i was extremely unsuccessful. I didn't even manage to get two steps into it and i only managed to click into My country as U.s. and when i was asked to pick a state... my state wasn't even there! : / what should i do now?

    MarxYuddy wrote:
    For example, if I am living in US and I want to have a Skype Number from Hong Kong, am I allow to choose it?
    Hello and welcome to the Skype Community.
    Yes. You can choose a Skype Number from any country which is listed as providing one. Your location is irrelevant.
    http://www.skype.com/en/features/online-number/
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Call to Skype number from a country other than sky...

    Hi,
    I took a skype number recently with United states area code. But I have relatives in India who tried to call my skype number, but they were unable to make a call. They got a response saying number is invalid.
    I want to know whether calls are not connected if people in India or from some country make calls to a skype online number registered in an other country.

    The issue of cross store purchasing comes up frequently so I'll just quote one of the most complete explanations (courtesy of Dave Sawyer) from the many given:
    In order to buy from any given country's iTunes Music Store you must be able to show some form of residency which would be either:
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    .......this is due to restrictions placed on Apple by the record companies and other rights holders (who are often completely different from country to country and so all require their own individual negotiations and contracts), not by Apple's choice. And this also applies to all the legal download stores that carry major-label content, not just the iTMS.

  • Charges for calling Skype number from cell phone

    Just purchased a skype phone number. Chose a local area code so family can call me while Iam in Italy. Will there be an additional charge on their cell phone when they call me. They have unlimited calls and text on there monthly cell plan. Will I have to pay skype if I answer call to my skype number on my cell phone?  If I purchase a premium subscription will I be able to call home from Italy on my cell phone? And how much will that cost per minute- or will the monthly premium price give me unlimited calling and text from my cell?
       thanks for your help!  fondi

    Same problem here. I just bought the number though so wondering if it is a teething proble;

  • Remove Skype number from account

    I've just canceled my subscription and Skype number. However, my Skype number will remain active for another month yet. I never gave my number out to anyone and have no use for it, but I keep getting scam calls on this number. I want to completely remove it from my profile, but cannot find a way to do this. How do I clear that number out of my profile?

    Have you found a fix?

  • How to switch Skype number from 3-month plan to an...

    A friend initially subscribed to 3-months Skype number plan.  Now she would like to change to 1-year subscription.  However, there does not seem to be any option to do this.  The initial 3 months just passed and an automatic charge appeared on her payment card.  There does not seem to be any "modify" subscription option (not even a "cancel" subscription option).  There is no Skype/Microsoft support readily available.  This is very bad experience for her and it seems to be rather common issue.  I am actually surprised by this and have expected more from Skype/Microsoft.  Any ideas about how to change the subscription?

    Hi, PetrVeprek, and welcome to the Community,
    As strange as this sounds, the short-term Skype Number contract needs to be cancelled.  When the subscription ends, the Skype Number is held in reserve for a period of 90 days, during which timeframe the number can be renewed for an annual term.
    If all else fails, please contact Skype customer service for further assistance.  I would report to Customer Service that the renewal e-mails were not received - after checking that the account's registered e-mail address is correct!  You would not believe the number of enquiries I read where a Skype account's registered e-mail address has fallen into disuse, not updated, and therefore resulting in no communications received from Skype.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Transfer Skype number from Skype to British Teleco...

    If I were to use a Skype number and use it for six months. After this time I wanted to use BT instead of Skype could I transfer my number from Skype to BT?
    I have contacted BT and they said I will need a PAC code from Skype to transfer the number over. Is this a service Skype are able to provide?

    If I were to use a Skype number and use it for six months. After this time I wanted to use BT instead of Skype could I transfer my number from Skype to BT?
    I have contacted BT and they said I will need a PAC code from Skype to transfer the number over. Is this a service Skype are able to provide?

  • Can I transfer my Skype number from a old account ...

    Hello,
    I have a Skype phone number that is attached to my Skype personal account, but I use it only for my business. Now I want to create another Skype account on my business name and I want to transfer the Skype phone number from my personal account to my new Skype acount on my business name.
    If this phone number transfer is possible, please let me know how to do it.
    Thanks,

    Hi, Crisda25, and welcome to the Community,
    Skype does not permit the transfer of subscriptions, credit, or features from one account to another.    Keeping processes simple does not provide flexibility.
    Kind regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • I can call out on my Skype number but when people ...

    Please help.  I have tried the local number, the number plus area code, and the 1 + area code + number.  All ring busy all the time.

    Please help.  I have tried the local number, the number plus area code, and the 1 + area code + number.  All ring busy all the time.

  • Can I transfer my Skype number from my personal ac...

    I would like to add this number to my skype manager so that it can be assigned to other people within my business now as sometimes I want others to answer calls!  I would prefer not to have to divert all the time.  Is this possible?

    Hi, Crisda25, and welcome to the Community,
    Skype does not permit the transfer of subscriptions, credit, or features from one account to another.    Keeping processes simple does not provide flexibility.
    Kind regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Problem:  Unable to call a function in parent swf from the child swf.

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    The code I just posted is for the Main Stage swf called
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    RyanORo, thank you very much for your response.
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    direction:Transition.IN, duration:5, easing:Strong.easeOut});
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    work because it was calling it out of the wrong parent. Just did
    "(this.parent.parent as MovieClip).clickedProductsBase()" and that
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