Unable to call mobile or landlines

when I call landlines/mobiles from laptop: no sound and then app disconnects saying noone picked up
when i call landlines/mobiles from my mobile (through skype), it starts ringing and then noone picks up. The user at the other end can not hear the ring.
1. I ahve used skype before
2. I have skype credit
3. I am not calling an unlisted country
4. I have a stable internet connection
Why is this happening? Could someone please assist me?
Regards,
[Removed for privacy]

https://support.skype.com/en/faq/FA34487/why-can-i-no-longer-make-calls-to-india-from-india

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