Unable to call on landline and mobile phones

I am facing problem to use my calling service through skype. (to landline and mobile phones). a massage showed on my home page that is as follows.... you are currently restricted from purchasing services or reedimming vouchers. please cantact costomer support to review your account status. sir please help me out for this problems...

Please its urgent

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Cannot make calls to landlines and cell phones.

I just bought a subscription for 1 month with skype. I have try to make several calls already and have not been able to connect. Skype starts to call and then it comes up with the message that you have to have skype credit or a subscription. What can I do?

grandebiff wrote:
I cannot make phone calls to landlines or cell phones and get connected. It appears to be working but is actually not connecting. I have no problems receiving phones calls. I have had this problem for about 10 days. I use FireFox for my browser. I have checked my privacy settings. Any ideas.
Do you have Skype Credit, or a subscription, to cover calls to landlines or mobiles from your Skype account? If not, then you won't be able to call telephones other than possibly toll-free numbers in a few countries. Remember that a Skype Online Number only covers receiving calls. It does not give you the capability to make calls to telephones.
http://www.skype.com/intl/en/features/allfeatures/online-number
I don't think your browser would be the problem here. Check the Skype app on your computer, and your account (either through the app, or log into your account on the Skype web site).
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Netgear calls to landlines and mobiles

I am new to this forum and found it difficult to search. I have been a Skype user for many years and now it will not work for me. Two problems so far:
1. I cannot access or view my account although it is shown as in credit. The Skype application just shuts down.
2. I can no longer make successful calls using my Netgear handset. The recipient phone dials but when it answers there is no connection.
3. I am not set up to make calls on my computer so cannot test this.
What am I doing wrong? I have a suspicion that microsoft have ruined a perfectly good system am my immediate reaction is to give up on skype!
Help anyone? Call me perhaps by skype "vicyouel"
Vic

First
You say you can not acces your account on PC?
If so raise a ticket for help.
If no joy in 4 days contact a moderator or Staff here (Claudius will help you)

Cabbit use skype credit to dial landline and mobile

I have been using Skype for over 10 years, and work internationally, so it really comes in handy for me , escept when I have poor WIFI,,,, I use it on desktop and my Iphone,,,, This week my account was suspended for suspicious activity and I was forced to submit information to reactivate and change my password,,, now that I went through all that, I still cannot dial landline and mobile phones although I have 35$ credit showing on my account,,,I have not been told why the account was suspended in the frst place,,, and now I am travelling and cannot even use it ,,,, I am very dissappointed at the process and difficulty to contact anyone who can reactivate my service... Any other service that suspects suspicious activity would simply inform me by my known email,, and resent verification link to the email to initiate a reset,,, but instead,, microsoft goes through an extended automated process, while the customer is forced to sit and wait,, then doesnt even know in the end why the problem started in the first place,,, I am slowly migrating away from microsoft,, and this is just another reason why,,,,

You should be able to change payment method to Skype Credit.
Try this first:
1) Go https://secure.skype.com/account/call-phones/packages
2) Open your subscription Settings
3) Click on Change payment method
4) Add another payment method -> Skype Credit
Once you have done this it should look something like this:
If these steps don't work for you then please contact customer service for further troubleshooting: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Subscription rates for calls to landlines and mobi...

Only one rate is shown in the details for a limited subscription for calls to landlines and mobiles. Is the same rate applied for both within the subscription or are two different rates applied?

First
You say you can not acces your account on PC?
If so raise a ticket for help.
If no joy in 4 days contact a moderator or Staff here (Claudius will help you)

My two months old IPhone5(AT n T) not receiving calls (quite a few times) even though signals are good,Because sometimes people are calling my landline and asking Is your phone switched off ? In fact network also good at that time.Any fix ?

My two months old IPhone5(AT n T) not receiving calls ( quite a few times - Till now it happened around 15-16 times) even though signals are good,Because sometimes people are calling my landline and asking me that Is your phone switched off ? Infact network also good at that time.Not sure about the problem.
I contacted AT n T also and explained about the problem, They suggested to monitor few more days...whether it is real network issue or not. But I am very sure it is NOT network issue because one day I was waiting for my brother at my office open parking space, And i called my brother whether he is ready at his place so that i can go and pick him, but he told it takes sometime...and he told, he will call in 15 mins, So i was at the same location (NOT even moved 1 inch also ), just sitting and listening music and after 30 mins, I called him back and asked Still not ready, then he replied he was trying me from last 15 mins and it is going to voice mail , I got similar complaint from others as well. Today also my cousin called my landline and asked Is your phone switched off ? because i was trying to reach you but it is going to voice message, I saw the signals at that time, Signal strength is very good. I think there is some problem in Iphone5 may be LTE or something.
Taking phone to next levels is good, But it should NOT hamper it's basic phone functionality ( Make calls, receiving calls, Voice mail etc ). Please let me know if any fix for this.

You say it started on yours after upgrading to iOS 8. I've been on iOS 8.0 for quite some time and only recently did this issue spring up.
The one thing I haven't tried is downgrading it back to iOS 7 (which would be a shame, but if it's the only answer...)
I'll get back to you once I've tried that.

Calling landlines and mobiles in Australia from ov...

Hi,
I intend to get a Skype number for use when I leave Australia for overseas for 9 months.
I look at the "Premium" service but it does not show calling back to Australia to a mobile!
What I want to do is call landlines and mobiles in Australia from overseas and for Australian contacts to call me on a Skype number.
I already use Skype credit and expect that in addition to the bulk of the calls back to Australia I will need to call other countries (bookings etc)What do I do?
If Skype number with a premium subscription does not allow calls to mobiles then would I need a Skype number (subscription) AND Skype credit?
Cheers,
Roger

Please contact customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Have paid subscription for both landline and mobil...

Hi,
I have made my subscription to use both landline and mobile but I am unable to place calls to mobile.
Please change my last order to enable me use both landline and mobiles.
Regards,

mhamed_mtl wrote:
I have made my subscription to use both landline and mobile but I am unable to place calls to mobile.
You have Morocco 60 min to landlines which only covers calls to landlines and this is why your calls are not going through to mobiles.
Your can check this from your order history: https://secure.skype.com/account/purchase/history/orders
Now, if you need to switch it then please request a refund from Skype Customer Service and purchase a new one that includes calls to mobile phones.
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

How to get telephone and mobile phone for one partner

Hello Expert,
In VA03, I open one sales order and go into the partner tab. Then I selection one partner and click "Detail" button, one page with partner detailed information will pop up.
In the pop-up window:
There are two fields: Telephone and Mobile Phone.
In my program, I want to get these two information.
I tried to call FM 'ADDR_COMM_GET' by passing address_number(VBPA-ADRNR), table_type('ADTEL'), iv_current_state(SPACE). For some partner, it works, but for others it doesn't work.
Then I find table ADR2 which is used to keep phone infomration. There are two entries in the table. But how can I identity which one is telephone and which one is Mobile phone?
So can any expert help me on how to get the telephone and Mobile Phone of the pop-up page?
Thanks in advance,
Best Regards, Johnny.

Read ADR2-TEL_NUMBER where ADDRNUMBER = VBPA-ADRNR and R3_USER = '2' or '3'.
These are the possible values
        Telephone is Landline Telephone
1     Telephone is Default Under Landline Telephones
2     Telephone is Mobile Telephone but Not Default Mobile Phone
3     Telephone is Default Mobile Telephone
X     Obsolete - No Longer Valid

TS1717 Having trouble running iTunes version 11.0.2 on a Dell Laptop running Windows 7 Professional Service Pack 1. Keep getting an error message "the software required for communicating with iPods and mobile phones was not installed correctly..." reinst

Having trouble when I launch iTunes (version 11.0.2) on my Dell Laptop running Windows 7 Professional (service pack 1). I get an error message indicating software required to communicate with iPod and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you? I normally respond with OK and it immediately tells me "could not be repaired. Please reinstall iTunes..." I have done this a number of times to no avail.

I also notice Quicktime is not getting installed at all.
That one is normal nowadays (ever since the iTunes versions 10.5.x).
The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Calling skype to a mobile phone outside the origin...

I have a portuguese phone and I am abroad - in Andorra.
If someone calls me from skype, which rate will be applied? From Portugal to Andorra, or From Portugal to Portugal?
And what about my Mobile Phone, will I have to support roaming costs?
Thank you.
M
Calling skype to a mobile phone outside the original country

your partner's mobile is registered in the UK
calls forwarded from Skype to that UK number are covered (as you know)
as is, forwarded calls would still be going to the UK number, and he would pay roaming charges from his mobile carrier for the priviledge of answering these calls while abroad (iow, has nothing to do with Skype)
if he got a local SIM for his mobile phone while abroad, then Skype could be forwarded to that number for free if he added a Skype subscription that covers SkypeOut calls to the number associated with that local SIM (in your example this would be Unlimited US/Canada sub)
Regards,
Neil

Just want landline and mobile numbers in my contacts on my 5s not emails

I just want landline and mobile numbers in my contacts on my 5s not emails as I do not use email on my phone can't find an answer anywhere thanks

How do you put Contacts on your phone, manually or via an online account (iCloud/Gmail etc)

Cisco 3905 failed but outgoing call still ringing on mobile phone

Dear all,
We setup Cisco Call Manager 10 with Cisco Voice gateway 2911 ( E1 port) and 3905. All outgoing call & incoming call are ok. But we meet a small issue as below:
-Using 3905 do outgoing call to mobile number. Mobile number ringing.
-3905 failed without power but the call still ringing on mobile phone.
Anyway to fix that ?
Thank you & regards,
ThànhNT

Hello,
So, your config looks good.
Pelase, can you explain what you mean when you say:
"-3905 failed without power but the call still ringing on mobile phone."
You can try a "debug isdn q931" on your gateway and see if the disconnect is ok. Use the documentation bellow to understand the debug:
http://www.cisco.com/c/en/us/td/docs/ios/12_2/debug/command/reference/122debug/dbfipx.html#wp1018126
If the disconnection is good, you will need to understand your call flow.
Phone -> CUCM -> Gateway -> PSTN -> Called Party
The final disconnection point is provided by your telco, and it can send the disconnect late.
Please, let me know the result of the debug.
best regards.

Free World Subscription Landline and Mobile

Hello
I have just signed up for a few month on world unlimited landline and mobile. Now i have signed up, it states i can only call landlines. Which is it, not an impressive start for someone wh wants to pay for a service.
Matt

MattUK wrote:
I have just signed up for a few month on world unlimited landline and mobile. Now i have signed up, it states i can only call landlines. Which is it, not an impressive start for someone wh wants to pay for a service.
Hello Matt and welcome to the Skype Community.
With your Unlimited World Subscription you can:
Call LANDLINES AND CELLPHONES in: Canada, China, Guam, Hong Kong, Puerto Rico, Singapore, Thailand, United States.
Call LANDLINES ONLY in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Error message: "the software required for communicating with Ipods and mobile phones was not installed correctly....

2 error messages when opening itunes: "The software required for communicating with Ipods and mobile phones was not installed correctly. Do you want Itunes to repair this for you?" When clicking yes another message indicates not able to remove services. Another message is: "Service (ipod service) could not be installed. Verify that you have sufficient privileges to install system sources." I've uninstalled all Apple services (itunes, quicktime, apple software update, apple mobiles devices support, bonjour and apple application support and reinstalled itunes/quicktime - no change in error messages. I cannot burn CDs using Itunes. This all seemed to happen when I updated itunes to version 10. I have a Windows 7 64-bit operating system on a Dell Inspiron Zino HD; the Itunes software is also 64 bit.

See the second box of Troubleshooting issues with iTunes for Windows updates.
tt2

Unable to call on landline and mobile phones

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