Unable to cancel account!

I am unable to cancel my plan. I keep pressing "cancel plan" and it keeps popping up with the same thing saying "contact customer care" or "see if you qualify for a refund". I am still unable to cancel my account, and I need to do so asap. Thanks!

The next billing date for the CC is Jan 26, 2015, do you still want to cancel the CC?
Regards
Rajshree

Similar Messages

  • Unable To Cancel My Account

    I am unable to cancel my plan. I keep pressing "cancel plan" and it keeps popping up with the same thing saying "contact customer care" or "see if you qualify for a refund". I am still unable to cancel my account, and I need to do so asap. Thanks!

    The CC has been cancelled,you shall not billed further.
    Regards
    Rajshree

  • Unable to cancel Subscription renewal

    I am unable to cancel my subscription renewal. When I click all the links I end up at a page that says 'access denied' Frustrating. Please help.
    Here's what I get:
    Access Denied
    You don't have permission to access "http://helpx.stage.adobe.com/uk/contact.html?" on this server.
    Reference #18.a6d91002.1403547958.2071fc21
    Kind Regards
    Jonty Kilpatrick

    Hi Rave
    Thank you so much for your reply. Appreciated. I had tried that and I just go round in circles never getting anywhere.
    From your link I select 'cancel an annual membership' from the revealed drop down and choose 'contact us' which takes me to here: (jive has messed with the link inserting some kind of meta)
    Contact Customer Care
    the above is adobe dot com / x-productkb/policy-pricing/cancel-membership-subscription.html
    Under the revealed drop down: http://helpx.adobe.com/uk/contact.html?step=CCSN_membership-account-payment_cancel-your-me mbership
    Credit card and payment
    Membership, signing in, and Adobe ID
    Downloading, updating, and installing apps
    Activating apps
    Using my apps and services
    whatever you choose next you get to here:
    Renew, extend, or restart your membership
    Do promotional rates increase after a year?
    Cancel your membership
    To cancel your Creative Cloud membership, see Cancel your membership or subscription.
    Change to an annual membership or a full Creative Cloud membership
    Access your account information
    Cancel your individual membership and reenroll to Creative Cloud for teams
    Change the Primary Admin on a Creative Cloud for teams membership
    and selecting 'cancel your membership' takes you back to the top, when you click 'contact us' again you get:
    Access Denied
    You don't have permission to access "http://helpx.stage.adobe.com/uk/contact.html?" on this server.
    Reference #18.961c20d9.1403616165.45fb14
    I just can't get to where I cancel renewal.
    Please advise
    Kindest regards

  • EP 6.0 SP9-- SP16 Upgrade error-"Unable to add account #0 to group"

    Hello,
         I am working on EP 6.0 SP9 Patch8.(Stand alone Java Only)
    When I am trying to upgrade it SP 16, I am getting following error:
    ERROR 2006-08-02 18:24:58
    FSL-01006 Unable to add account <#0> to group <#1>. <#2>
    ERROR 2006-08-02 18:24:58
    MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.
    Has any one came across this type of error?
    Regards
    Sunil Kulkarni
    PS: Rewarding points will be given for helpful answer.

    Hello Romano,
                 Your answer is very helpful.
    The user btit.com\shaadm is already a member of group "BTIT\Domain Users". Even though following log says it is not?
    Could you please tell me how we can disable this check by modifying the XML file?
    Start of Log----
    <b>btit.com\shaadm is not member of group "BTIT\Domain Users"</b>
    WARNING    2006-08-03 18:11:18
               CJSlibModule::writeWarning_impl()
    Existing account btit.com\shaadm is not a member of group BTIT\Domain Users. Changing membership of account.
    TRACE      [synxcaccmg.cpp:648]
               CSyADsPath::fromString(BTIT\Domain Users)
    <b>Account BTIT/Domain Users has ADS path 'WinNT://BTIT/Domain Users'</b>
    TRACE      [synxcaccnt.cpp:571]
               bool CSyAccountImpl::do_isMember(IUnknown* pAccount, iastring sName) const
    btit.com\shaadm is not member of group "BTIT\Domain Users"
    TRACE      [synxcaccmg.cpp:648]
               CSyADsPath::fromString(btit.com\shaadm)
    Account btit.com/shaadm has ADS path 'WinNT://btit.com/shaadm'
    TRACE      [synxcgroup.cpp:425]
               void CSyGroupImpl::addMember(PSyAccount pAccount)
    IADsGroup::Add: HRESULT = 0x80005002
    ERROR      2006-08-03 18:11:20 [synxcgroup.cpp:426]
               void CSyGroupImpl::addMember(PSyAccount pAccount)
    <b>FSL-01006  Unable to add account <#0> to group <#1>. <#2></b>
    TRACE      [iaxxejsbas.hpp:379]
               handleException<ESyException>()
    <b>Converting exception into JS Exception ESyException.</b>
    ERROR      2006-08-03 18:11:20
               CJSlibModule::writeError_impl()
    MUT-03025  Caught ESyException in Modulecall: <b>ESAPinstException: error text undefined.</b>
    TRACE      [iaxxejsbas.hpp:451]
               EJS_Base::dispatchFunctionCall()
    JS Callback has thrown unknown exception
    TRACE      [iaxxcwalker.cpp:301]
               CDomWalker::processStep()
    <html><head></head><body><p>An error occurred while processing service <b>Support Package 16> Import Support Package 16</b>. You may now</p><ul> <li>press <I>Retry</I> to repeat the current step.</li> <li>press the <I>View Log</I> button to get more information about the error.</li> <li>stop the task and continue with it later.</li> <li>reset your input for the current task. In this case, SAPinst will permanently remove all installation files from the installation directory. This gives you the opportunity to restart from scratch.</li></ul><p>Log files are written to <b>C:\PROGRA1\SAPINS1\PATCH\MSS</b>.</p></body></html>
    TRACE      [iaxxgenimp.cpp:845]
               showDialog()
    waiting for an answer from gui
    TRACE      [iaxxcnclhd.cpp:92]
               doHandleDoc()
    ACTION_STOP requested
    WARNING    2006-08-03 18:13:28 [sapinst.cpp:1302]
               CSapInst::cancel()
    Installation canceled by user request.
      END of Log----
    Regards
    Sunil Kulkarni

  • Unable to cancel my subscription

    Hi,
    I purchased a US unlimited calling subscription worth 5.99EUROS.Since then I have not been able to use it and am unable to cancel the subscription from my end.
    I was charged again with the same amount after one month .When I try to delete the credit card details from my account,it says to cancel the subscription first ,which i am not able to do.
    I tried following up with one of the posts for canceling the subscription but I don't see the settings on the Call phones tab.
    Could you please help me as i am being charged again and again on my credit card.
    Anubha

    robnca wrote:
    I am in the same situation and can't seem to get anyone or find any information to get this subscription cancelled.  If you found out any information can you please forward.
    Thank you.
    Hi,
    You should be able to cancel subscription as shown here: https://support.skype.com/en/faq/FA1881/How-do-I-cancel-my-subscription
    Important: You have more than one account, make sure you log in with the correct username. If you don't find subscription on account page then you are signed with with the wrong account.
    If you still have trouble then customer service can help you: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • I am trying to get hotmail on my iphone but every time it says "unable to verify account info"

    I am trying to set up my hotmail account on my new iphone 5c.  The password is correct becasue I used it on my laptop.  Whenever I try to set it up, it says "unable to verify account information." Does anyone know why this isn't working? 

    you need to check all the other settings like incoming and outgoing mail server

  • I can no longer use my aol on mac mail. When I set up the aol account name and password I get a message that says "Unable to verify account name or password". This is on all my Apple devices. Seems like an AOL server issue but no help from them!

    I can no longer make my AOL e mail work with Mac Mail on all my devices. When I try to set up the account and put in the correct aol account and password I get the message "Unable to verify account name or password". I know the account name and password is correct as I can open the AOL e mail page on Safari. I have changed the password, and it still does not work. AOL tech support has been no help. AOL email worked for years but last week due to suspected spam activity AOL locked my AOL account. I got that straightened out but now i cannot set it up on any of my devices: Macbook Air, Ipad, I pad mini and iPhone 6 without that message. I took everything to Apple store and everything is set up correctly on my devices. AOL tech support is no help and keeps giving me different solutions and answers, none of which has worked. Any solutions out there? All my Apple Software is up to date on all my devices

    Delete your Gmail account from the Mail/Contacts/Calendars settings page, and then add it back in using the new Gmail password.
    Matt

  • While "Invoice Cancelling- Accounting entry not effected in Trial balance"

    Dear All,
    Any one knows this please revert back.this Issue is very urgent (We have to Close the Periods)
    Issue: While "Invoice Cancelling- Accounting entry not effected in Trial balance"
    Invoice which is cancelled and accounting events for Invoice & Cancellation is taken place, but the entry for cancellation is not appearing in the GL Hence the reversal effect of expense is not seen.
    I can able to see the Reversal Entry in Payables > Reports > View Accounting A
    Here > Tools > View Accounting Events > View Journal Entries > Show Addtional Information > Transfer to GL Status is "No" after that i have Run the Transfer Journal Entries to GL even its not appearing in GL and not transfer to GL.
    @Have to Resolve this as soon as possilble, plz any one can lets guide me
    Reagrds,
    senthil

    Plz Update this asap.....

  • How do I get my hotmail to work on my ipad mail. It keeps saying unable to verify account information how do I fix this??

    How do I get my hotmail to work on my ipad mail. It keeps saying unable to verify account information how do I fix this??

    Hi there Robbonchelle20111,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    -Griff W. 

  • HT4436 Every time I try to access my icloud account it tells me Verifying, then it says, Unable to Verify account.  What did I do wrong?

    I bought my iPad several months ago and I thought I set up my iCloud account correctly but I may not have, as I was fairly new to this venture.
    Every time I try to access it, it tells me, Verifying and after a little while it tells me Unable to Verify Account, so I guess I don't have something right.
    This is Problem (1)
    Problem (2) is,  I can't add Contacts to my Contacts APP.  Now I asked a Person at the ATT store where I purchased my iPad, she showed me what
    to do, I said that was easy enough, and when I got home I went to my tablet and My APP did not have a (+) Sign at the bottom of the page like hers
    did, and hers looked so easy.  Is my CONTACT APP not downloaded correctly, or is it an old version? Because it came on my Tablet already?  So How do I
    ADD my Contacts?
    Thanks for all the Help.
    Like I said, I am new to this stuff and any help you can give me will be greatly appreciated!
    Sincerely;
    Barbra Bryant
    P.S.
    My Apple ID is  ([email protected]), But my Email address is ([email protected]) could this be the problem?  If so, now what do I do?
    I also have a Google account.  It is ([email protected]) but all my email comes to the Yahoo account.  HELP!!!  Please!
    I hope all this makes sense.

    Contact iTunes Support.
    iTunes - Support - Contact Us
    B-rock

  • I upgraded to IOS 7 and now I can't get my Hotmail account on my phone.  When I type in all the information, I get "Unable to Verify Account Information".  How do I get to use my Hotmail account using this software????

    I upgraded to IOS 7 and now I can't get my Hotmail account on my phone.  When I type in all the information, I get "Unable to Verify Account Information".  How do I get to use my Hotmail account using this software????

    I have had the same problem as yours on my Ipad after upgraded Procreate 2.01. My iOS is 7.04. I tried to find solution from internet for weeks. Fortunately, the problem was resolved a few minutes ago. It is very simple,
    1. Lunch outlook.com to confirm you can access hotmail mailbox. It means your account is Ok.
    2. Go to setting>Mail,Contacts,Calendars.Delete your hotmail account from your device.(my device is Ipad)
    3. Turn off your device, then turn on again.
    4. Go to setting>Mail,Contacts,Calendars and create your hotmail account by tap outlook.com. Be sure the incoming mail server is pop3.live.com.
    5. Waiting for validation.
    That's all. Hope my experience is helpful. Good luck!
    Nelson

  • Unable to create Accounting document for my Outgoing excise Invoice

    Dear All,
    I am implementing sales from Factory. I am unable to creat accounting document for my Outgoing excise invoice.  When I click the Utilization button, The excise invoice type is selected Deemed.
    1. How to control which Which Excise invoice type should be selected in J1IIN.
    2. For Deemed exports will system not genererate Accounting document for Excise Invoice?
    3. Where to view the excise invoice document types (Like Billing and order types)
    Thanks & Regards

    For deemed export sales,
    -Accounting documents will not get generated. (ref: Excise Acct Determination in CIN settings, you will not find Excise Tranraction type:ARE3 for which G/L account will not be assigned)
    -Excise Invoice type will be automatically triggered based on configuration : Excise Group / Series Group detetermination.
    - For Deemed Exports , only Quantity will get updated in RG1, but not the value. thats the reason, accounting document will not get generated.
    - This excise invoice is created, for - to update the RG1 registry / ARE3 creation.
    hope it clears
    regards,

  • HT2480 message at the end of setting up exchange account email states: unable to verify  account information

    at the end of setting up exchange email the message states: unable to verify account information

    Hi Guys,
    I got exchange mail working. It seems issue is around "Push". I enabled "push", account verified & all worked well. After that I disabled push (I do not want it & to save mobile data use).
    By googling, I found many have got it up & apple may fix it in it next iOS udpate.
    Regards,
    Mathew

  • I am trying to set up my hotmail account on Iphone5,... get the following message after "Unable to verify account information"...How can I fix this?

    Can't set-up outlook account on my Iphone5, IOS 7.1.2.
    after enter info i get "Unable to verify account information."
    What to do?

    ONly paid hotmail account can be set up on the device/ computer. Contact hotmail for support

  • UNABLE TO CREATE ACCOUNTING ENTRIES IN ORACLE PAYABLES

    I am unable to create accounting entries in payables-payments.I tried with actions =>create accounting but still
    the accounted field is showing as "No".
    Please provide a solution for the issue.
    Thanks
    Guru Prasad.

    Thanks for your reply
    We are using 11.5.9.i tried with payable accounting process also.its showing no data.
    Could you please guide me for the solution?
    Thanks
    Gur uPrasad.

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