Unable to cancel my skype premium subscription.

I get an error when trying to go to the manage page on my skype premium subscription. I want to cancel it but it wont let me.

Why can't I cancel my premium service?

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Unable to swap my Skype Premium subscription

I was having a skype premium 300 mins - 1 month subscription and upon exhausting all available limits (and fair usage limit), I purchased another 600 mins - 1 month subscription. I was under the impression that since I have purchased a subscription with more talktime I should be able to make calls, but I was wrong. Even though the money has been charged and the subscription succesfully recharged, am still being blocked from making any calls.
Has anyone experienced this before? By the way I am in Australia & any help and suggestions would be appreciated, to make me get around this trick. I am so frustated.
Cheers
Sash

Sashz wrote:
I was under the impression that since I have purchased a subscription with more talktime I should be able to make calls,
Hello
Your newly purchased minutes will be added at midnight UTC on the due date. This is standard Skype policy.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

How to cancel Annual Skype Premium

If i buy an annual skype premium account for the year 2014, and if i want to cancel in between the year, whats the procedure?

Hi, ojglynn, and welcome to the Community,
Please see this FAQ article for step-by-ste[ instructions for cancelling your Skype Number subscription:
https://support.skype.com/en/faq/FA12164/how-do-i-cancel-my-skype-number
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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I want to cancel my skype premium

How do I cancel my skype premium?

Hi,
As explained here: https://support.skype.com/en/faq/FA1881
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

No option to cancel my Spotify Premium subscription?

Hi,
I recently bought Spotify premium and I want to cancel my Spotify premium subscription as I don't want the $15 to reoccur after the one month subscription ends. But the fact is I can NOT cancel my subscription as there is no option to cancel it. Note: I bought my Spotify premium on the Spotify app with my iPhone 5 using some of my App Store $20 credit if that means anything.
Any questions may be asked,
Thank you in advanced
- Starbeetle
PICTURE:

Hi I have tried cancelling my spotify through Apple by following the steps however I cannot go further than step 5. On my iTunes settings after logging on to my Apple ID I do not have an option to 'manage subscriptions'. However I definitely have got spotify via iTunes as my bank statements show 'iTunes.com/bill'. I would be grateful if somebody could help. Thanks

Couldn't cancel a Skype premium

Hello,
I'm trying to cancel a skype premuim subscription but I couldn't reach the subscription page, it shows this message "The website cannot display the page". Please help.

Hi Jaffar,
Customer service will gladly help with this: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

I want to cancel my skype premium and I dont want ...

Hello
Please take me off/cancel me from skype premium services. I do not want it anymore and I do not want my credit card to be charged from this any longer.
Please give me confirmation that this is done

Please follow the instructions here to cancel a subscription: https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription
Should you have been on a paid Premium subscription please keep in mind that your Premium has been automatically converted to a $ 0 subscription which won't renew and can't be cancelled. More details here: https://support.skype.com/en/faq/FA34454/what-s-new-with-group-video-calling
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Cancel my Skype Premium

I've sent 3 emails regarding Skype Premium (see below), with NO response.
I'm almost at the point of wanting to uninstall.
Will Skype please respond ???
Sent: Thursday, 7 March 2013 3:56 PM
To: 'Skype'
Subject: RE: We've delivered your order
Hi there.
Pls refer to the below emails in italics..
As I have had NO reply to these I insist that you cancel this service and refund my money immediately.
Kind Regards,
Mark
Sent: Wednesday, 20 February 2013 5:08 PM
To: '[email protected]'
Subject: FW: Redeem your gift from Skype before it expires!
PLS ANSWER.
Sent: Thursday, 7 February 2013 3:26 PM
To: 'Skype'
Subject: RE: Redeem your gift from Skype before it expires!
Hi there.
I have signed up for your promotion (user mps930), yet cannot make local landline calls within NZ.
Pls advise how I can do this as your promotion advises that I can do this.
Regards,
Mark.

To: Skype Support
I posted this because your 'Continue Support Request' button on your Customer Service page https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service does not work and you have such a complex site that I cannot find any clear way to contact you.

Unable to subscribe to Skype Premium

When I try to choose 12 moths Skype Premium the only bullet it will accept is the monthly option. I have tried Google Chrome and MS IE and neither works. Is it my browser or your page setup? How else can I subscribe?

Sashz wrote:
I was under the impression that since I have purchased a subscription with more talktime I should be able to make calls,
Hello
Your newly purchased minutes will be added at midnight UTC on the due date. This is standard Skype policy.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Unable to Cancel Premium Subscription (Group video...

I'm Unable to Cancel my Skype Premium Subscription (Group video calling), I was automatically billed via PayPal second time and want to stop it to do it next month. Unfortunately the link Change Skype Premium settings goes to a blank page! I tried it several times for the last some days. How to unsubscribe?
Thank you,
RR

Please contact Skype Customer Service, they will help you cancel it and refund last order.
https://support.skype.com/support_selection/
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Unable to Cancel Skype Premium Subscrption

Hi, I am unable to cancel Skype Premium subscription. When I go to Group Video->Change Subscription Settings-> It returns page cannot be displayed page. I tried it 3 different systems, but same message. Please help. Regards.

Hi,
Due to technical difficulties some users are not able to cancel Skype Premium, in such cases please contact customer service and they will help you resolve it: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Re: Unable to Cancel Premium Subscription (Group v...

I can't either cancel my Skype Premium account! There is no way to cancel it or to find any answer. Please help me with a link that really works. Thanks.

Kabcas wrote:
I can't either cancel my Skype Premium account.
Hello
https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription?q=cancel+a+subscription
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I want to but cannot cancel Skype Premium

I have waded through the maze of screens telling me how to cancel Skype premium.
I cannot delete my payment method as Skype Premium has to be cancelled first.
I cannot go into subscription settings as there is no settings option as described in the how to.
I cannot open chat support, no matter how many browsers I try.
I do not use premium, I do not want it and I find it quite ludicrous that there is no simple way to cancel it or contact support.
I see all the other topics saying the same thing but no solution.
Please can someone help! I don't care about a refind. i just don't want to be debited for yet another year for somehting that I don't use and that I now read has no purpose as the only feature which was desirable is now free.

I am in the exact same situation. I have spent a lot of time on a loop of links that bring me back to the same useless pages. All I want to do is cancel my Skype Premium before it charges me again. You posted over a month ago and I see no one has offered you a solution. Is there no way to contact a customer service rep to deal with this?

UNABLE TO CANCEL SKYPE NUMBER

Am I able to cancel my skype number? If not then that is stupid. It was a purchase by mistake. Didn't even confirm the purchase.

Hi, NM789, and welcome to the Community!
If you cannot cancel your Skype Number subscription from your account where you manage your payment methods and purchases, Skype Customer Service can assist: Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Canceling old Skype number

I just added a new Skype number for Wisconsin, and now I wish to cancel my old Skype number with a Cincinnati area code. How do I do that? I followed the instructions, but there is no "cancel Skype number" option under my old Cincinnati Skype number. I tried finding a phone number for Skype so that I could get a live voice to help me, but never found this. How can I cancel the old Skype number?

Hi, Moshe30145, and welcome to the Community,
When you contact Skype Customer Service for assistance in cancelling the Skype Number subscription you no longer need, please report that you were unable to do so yourself, and report what you typed here!
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you need to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Unable to cancel my skype premium subscription.

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