Unable to capture DV to FCE, apple support told me a PC is the way forward!
Hi there
I recently bought an apple imac with a view to editing DV footage taken previously.
I had captured some of these tapes on to a PC before buying an imac. These files I was able to edit on FCE and imovie (once I had transferred them from the pc hard drive). HOWEVER although I could control my DV camera through imovie and FCE none of my old DV tapes could be captured to the imac. An error message states that the frame rate is incorrect.
I have apple care protection and have spent ages trying to get support for this only to be told by apple support that FCE and imovie will not capture my old DV tapes! The support person told me that I should go back to a PC if I want to do the job properly!
Unfortunately I have just spent thousands on this very nice looking imac (and FCE) that is apparently unable to do the most basic capturing. Does anybody have any ideas (other than going back to pc) for getting my DV footage captured?
Needles to say I have found all this incredibly frustrating as a new apple user. Are these sorts of issues common to imacs?
cheers
rupert
Hey Rich,
thanks for getting back to me,
I shot tape previously (in 2000) on a sony mini DV camcorder set to SP. I have since bought a new sony mini DV camcorder (DCR-HC40 NTSC).
With the new camera and a PC I was able to capture my 2000 tapes and edit them. I was also able to edit the earlier footage I had transffered from my PC hard drive to the i-mac on i-movie and FCE.
Unfortunatley everytime I have tried to capture my old tapes directly onto the i-mac I have had the message "preview disabled" from FCE and the following from i-movie:
"The camera is sending half-sized frames, which iMovie can’t accept. Check your camera’s record mode (this is the setting that affects recording quality, which determines the total recording time on a tape). The mode must be set to “SP” or “LP.” If that doesn't help, try removing all the cables and batteries from the camera, wait a minute, replace them, and then reset the date, time, and record mode."
I have spent weeks on the support site and found a thread that recommended re-installing quicktime etc but nothing has worked.
I connect to the i-mac via firewire and am able to control the camera, capture my newly recorded miniDV's (so it is not a problem with the proprietary software application etc) but nothing seems to work for my old tapes.
Apple support told me that apple doesn't do older miniDV's and that a pc would be the only way I could capture my tapes. I couldn't believe it! Unfortuatley I no longer have access to my old pc.
Any ideas? Is there any other way of getting DV onto my i-mac?
And thanks for your interest in my problem here
regards
rupert
Similar Messages
-
I have paid for an extended support through the Apple protection plan. Frankly I do not understand what I´ve paid for as there is no support and no plan, except ignorance and waiting time.
I have had and still have serious problem with my Mac Book Pro, and spent loads of money on phone charges with mainly negative results. All I have "achieved" is wasted time. I just wonder if it is only me who feel totally helpless as the Support People are not really helping. I´ve spent approsmimately 200 USD in phonecharges on their support phone, so far. But that is nothing compared to the hours spent waiting for answer and listening no absolute nonsense. Finally I went to an Apple store who sent the machine in for repair, and one fault was the motherboard. However I could still not connect with my Time Capsule and Aperture seemed to have lost all my photos. This all happende after upgrading to Mountail Lion. Also the cable network isn´t working. I can easily see on the net that I am not the only one with problems. I´ve ended up with solving most of this myself, except the network connection. It is still not working.
I am actually deeply dissapointed with Apple and I cannot find any way to even forward a complaint. Not that I believe it would help, but at least I´ve tried. I also think it would be fair to to get my money back for a product I´ve paid for which obviously isn´t working, namely the Apple Care Protection Plan.Hi, so you suggest I should be grateful for getting what I have paid for? Sorry but that's only getting what I paid for. Add to that, that this has been against the phone support I've used a lot of time and money for! I don't feel anything but hopelessness for the total lack of customer support. An expensive Mac Book Pro shouldn't fail after 2 years in the first place! But failure may of course happen with the best products, and Apple as well. The real fault however is Apple's arrogance and failure to fix it! Instead of getting help and guidance to a solution, I used hours and lost days of work, and was made to pay a lot for total unusable "assistance". I was even adviced to hold back on taking the Mac Book Pro to a store, as I was told the support person a senior, would figure it out. Well Apple definiately squezzed the lemon! Since the Time Capsule/Time Machine system didn't fuction I was also in a stale mate as I needed assurance that My files wasn't lost when delivering the machine for repair. I was adviced that could happen. Quite a deadlock wasn't it! As an expert on Quality Assurance I was also suffering lost revenue in my work for clients. I finally had to buy a Samsung Ultrabook as working machine and backup, a neccesity as Apple obviously cannot be trusted when needed. Bill Gates and Windows has one advantage over Apple, they know things can go wrong and hence have much better support. Apple support is a maze were only the strongest and most persistent get through. I am one as I didn't accept being treated like that. That's the only reason I finally got a repair. However the machine is still not functioning as mentioned. I have a case number, a phone number and mail address to a senior support person, whom I've been trying to contact for more than a week, He has still not responded to my mails or phone calls. I cannot even figure out how to contact Apple to complain about such ignorance. Note by the way that here in Norway I must pay to call support and more often than not there is more than half an hour waiting time. I might spend hundred of dollars in that "game" without even knowing that I will get the support I've paid for and only keep paying even more for wasting my time! This is simply not good enough, it is no less than arrogant and wrong! I frankly think Apple is doing a big mistake with such por treatmen of their customers.
-
Hi, I buy iPhone 4s 16G white new today, but when I check serial number on apple support, that is invalid serial number, the serial number is not recognised. Then I check by using IMEI, "our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. What is replacement product really is? I am still confused. Is it recondition product?
You purchased this iPhone today from where?
-
I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Just wait for Apple/iTunes to reply -
The old calender iOS6, in the year view, it shows how much busy I am in a day by indicating the color intensity. But the new calendar year view is totally useless!!! also too bright!! Why apple does this?? What is the way to revert the calendar back???
Unfortunately, that's the way the cookie crumbles nowadays. Sir Jony Ive's GUI design for iOS7 has been met with much skepticism (to say the least). But until the company sees the compelling need for an adjustment or reversal, it "ain't happenin' ". So amble over to the feedback page ( http://www.apple.com/feedback/ ) and make your displeasure known to the company, OR make it known by not purchasing its products. Because as long as the iGadgets continue selling as fast as they can make them, they will see no need for change.
BTW, do note you are NOT talking to Apple here. This is just a user-to-user forum.
Edit: for now, you can also try out any of the alternate calendaring apps available in the App Store. -
How can I buy applecare plus, if I buy "refurbished ipad" in apple oline store? I cannot find the way to select applecare plus before checkout.
Add it to your cart. Then, when you're on the cart screen, scroll down and you'll see a choice for AppleCare+ with an Add To Cart button!
I also called the Apple Store and their agents confirmed that it does apply to the refurbished models! -
The www Address that Support told me to put in the Nav. bar (chrome://pippki/content/resetpassword.xul) takes me somewhere that doesn't have any of the options Support says it does. I need to reset my master password as I have forgotten it, HELP
If the usual method does not work, you can also do this manually.
# Open your profile folder, for details of how to find it see https://support.mozilla.com/kb/Profiles
# Close Firefox
# In the profile folder delete key3.db, signons.sqlite, and if they exist signons.txt, signons2.txt and signons3.txt
That will delete all passwords and remove the master password. -
Apple support in Thailand, Kernel Panic all the time
I bought a new MacBookPro about three months ago in Sweden, and have had ALOT of kernel panics, after spending time trying to fix the error, doing hardware tests, RAM memory tests, etc, I no longer want to spend time trying to fix something that is suppose to work from the beginning.
I need to get in contact with Apple support here in Thailand, were I now live. I can not find any local phone numbers or anything, and also want it repaired, or fixed.
Does anyone knows anything about the support here?This is the latest kernel log
Interval Since Last Panic Report: 679702 sec
Panics Since Last Report: 14
Anonymous UUID: 830FAA2B-9233-4120-8434-5A9E9664A216
Sat Oct 30 09:03:06 2010
panic(cpu 1 caller 0x2a7c84): Double fault at 0x0027080d, thread:0x64b93d4, trapno:0x8, err:0x0,registers:
CR0: 0x80010033, CR2: 0x370efff8, CR3: 0x297d2000, CR4: 0x00000660
EAX: 0x00000044, EBX: 0x00000000, ECX: 0x0007d000, EDX: 0x0007d000
ESP: 0x370f0000, EBP: 0x370f0038, ESI: 0x00000010, EDI: 0x00000100
EFL: 0x00010206, EIP: 0x0027080d
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x30542fb8 : 0x21b455 (0x5cf328 0x30542fec 0x2238b1 0x0)
0x30543008 : 0x2a7c84 (0x591330 0x59142b 0x27080d 0x64b93d4)
0x305430f8 : 0x29f8f2 (0x0 0x3e79656b 0x614d4f49 0x43686374)
0x370f0038 : 0x271b08 (0xcec74 0xe8241c89 0xcec2a 0x85e4458b)
0x370f0258 : 0x253370 (0x72acf38 0x0 0x0 0x7d000)
0x370f02b8 : 0x5555bc (0x7874ea0 0x0 0x0 0x370f0354)
0x370f0378 : 0x555926 (0x787c180 0x0 0xd5e82404 0x7d)
0x370f0398 : 0x1219204 (0x787c180 0x0 0x0 0x370f03ec)
0x370f0408 : 0x1211ac7 (0x25384000 0x787c180 0x7880204 0x4000000)
0x370f0438 : 0x11f9eb7 (0x25384000 0x7880200 0x1 0x458bfa89)
0x370f0478 : 0x11f80ec (0x25384000 0x0 0x0 0x0)
0x370f04b8 : 0x11f84b8 (0x25384000 0x7887f00 0xc2f62451 0x8b677440)
0x370f04f8 : 0x15566df (0x25384000 0x777ac40 0x4 0x0)
0x370f0528 : 0x4fbdbe (0x777ac40 0x0 0x1 0x7884200)
0x370f0548 : 0x4fbdd9 (0x777ac40 0x0 0x74083c43 0x44438b16)
0x370f0568 : 0x1556a48 (0x777ac40 0xa9e8241c 0x89000cea 0x75db85f3)
0x370f0598 : 0x120e8a5 (0x777ac40 0x8914478b 0x19e82404 0x85000ce9)
0x370f05d8 : 0x11f9663 (0x25384000 0x7887e00 0x314e900 0x558b0000)
0x370f0618 : 0x11f99e0 (0x25384000 0x0 0x24348900 0xce9f3e8)
0x370f0678 : 0x11f9e44 (0x25384000 0x0 0x0 0x0)
0x370f06b8 : 0x11f80ec (0x25384000 0x0 0x0 0x0)
0x370f06f8 : 0x11f84b8 (0x25384000 0x7790a00 0x45754866 0xf6084d8b)
0x370f0738 : 0x15566df (0x25384000 0x76b47c0 0x4 0x0)
0x370f0768 : 0x4fbdbe (0x76b47c0 0x0 0x1 0x778fe00)
0x370f0788 : 0x4fbdd9 (0x76b47c0 0x0 0x8b000cea 0x3a890855)
0x370f07a8 : 0x1556a48 (0x76b47c0 0xf74c085 0xe8240489 0xce864)
0x370f07d8 : 0x120e8a5 (0x76b47c0 0x4891274 0xe836e824 0x4d8b000c)
0x370f0818 : 0x11f9663 (0x25384000 0x7790900 0x1004c610 0xe4458b00)
0x370f0858 : 0x11f99e0 (0x25384000 0x0 0x2a83c41 0x458b5074)
0x370f08b8 : 0x11f9e44 (0x25384000 0x0 0x0 0x0)
0x370f08f8 : 0x11f80ec (0x25384000 0x0 0x0 0x0)
0x370f0938 : 0x11f84b8 (0x25384000 0x7032300 0x5589108b 0x8bd231e4)
Backtrace continues...
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelHDGraphics(6.1.6)@0x11f6000->0x12a2fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x926000
dependency: com.apple.iokit.IONDRVSupport(2.1)@0x959000
dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x937000
com.apple.iokit.IOSurface(74.0)@0x1552000->0x155cfff
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10F569
Kernel version:
Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504.7.4~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 36844081350966
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xffb000, size 0x12288) - last unloaded 129002648317
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.digidesign.iokit.DigiIO 8.0.3f1
com.digidesign.iokit.DigiDal 8.0.3f1
com.apple.filesystems.udf 2.1 - last loaded 40009502701
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AGPM 100.12.12
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.8.7f1
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AppleMikeyDriver 1.8.7f1
com.apple.driver.AudioAUUC 1.4
com.apple.driver.AppleIntelHDGraphics 6.1.6
com.apple.driver.AppleIntelHDGraphicsFB 6.1.6
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.ACPISMCPlatformPlugin 4.1.2b1
com.apple.GeForce 6.1.6
com.apple.driver.AppleGraphicsControl 2.8.63
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.driver.AppleUSBHub 4.0.0
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43224 425.16.2
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.0.2
com.apple.driver.AppleUSBUHCI 4.0.2
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.10.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.10.0
com.apple.driver.DspFuncLib 1.8.7f1
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.7f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.8.7f1
com.apple.iokit.IOHDAFamily 1.8.7f1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.2b1
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.1.6
com.apple.NVDAResman 6.1.6
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.7f1
com.apple.driver.AppleUSBBluetoothHCIController 2.3.7f1
com.apple.iokit.IOBluetoothFamily 2.3.7f1
com.apple.driver.AppleUSBMultitouch 205.32
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.iokit.IOUSBHIDDriver 4.0.2
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 311.1
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 4.0.2
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0A, 2 processors, Intel Core i5, 2.4 GHz, 2 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.16.1)
Bluetooth: Version 2.3.7f1, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-898, 4.36 GB
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 -
HT201210 the screen on my ipod touch will only show the apple icon it will not turn all the way on
the screen on my ipod touch only shows the apple logo.it will not shut off or turn all the way on and when plugged into itunes it will not allow the newest update
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Imovie unable to capture DV, apple support told me that a pc is better!!!
I recently bought an apple imac with a view to editing DV footage taken previously.
I had captured some of these tapes on to a PC previously using Pinnacle studio. These files I was able to edit on imovie (once I had transferred them from the pc hard drive). HOWEVER although I could control my dv camera through imovie (and FCE) none of my old DV tapes could be captured to the imac. An error message states that the frame rate is incorrect.
I have apple care protection and have spent ages trying to get support for this only to be told that imovie will not capture my old DV tapes! The support person told me that I should go back to a PC!
Unfortunately I have just spent thousands on this very nice looking imac and FCE that is apparently unable to do the most basic capturing. Does anybody have any ideas (other than going back to pc) for getting my DV footage captured?
Needles to say I have foind all thi incredibly frustrating as a new apple user. Are these sorts of issues common to imacs?
cheers
rupertHOWEVER although I could control my dv camera through imovie (and FCE)
none of my old DV tapes could be captured to the imac. An error message
states that the frame rate is incorrect.
Rupert, first be aware that I've never done what you are trying doing so I'm not an expert. But perhaps I can clarify some things to help others.
It's not entirely clear what you mean by "capture". The word normally means capturing video from a camcorder to iMovie/FCE. In fact, you say you can control your DV camera just fine, which I assume means you can capture video successfully from your camera to iMovie.
The problem you have, rather, seems to be the inability to IMPORT the DV video files previously captured on the PC.
Is that correct? Is the problem the inability to import those files?
An error message states that the frame rate is incorrect.
If yours is an import problem, that error message may be an important clue. iMovie can work with both NTSC and PAL video -- which have different frame rates -- but not both in the same project. It may be that your iMovie project is NTSC, but you're trying to import PAL video.
The General tab of iMovie preferences lets you set the default frame rate of a new project. In the popUp menu the bottom of the page, NTSC is 29.97 frames per second and PAL is 25. They become the default frame rate for new projects.
iMovie respects that frame rate for a new project, but will switch if you connect your camera and import some video of the OTHER type. If your camera is PAL, iMovie will switch your new NTSC project to PAL. Once switched, however, it won't switch back. Once switched to PAL, it will ONLY allow you to capture PAL video from a camera, and, I suspect, only allow you to import PAL video files.
So... If your PC-captured video files are PAL and your iMovie project is NTSC, iMovie might complain with that error. (But as I said earlier, I don't know for sure.) The trick may be to set the iMovie preference to match the captured DV files.
If you open one of the PC files in QuickTime Player, the Show Movie Info window will tell you its frame rate. Make sure your iMovie preferences are consistent with that frame rate, create a new iMovie project, and try to import the file. If it works, that was the problem.
Karl -
An article in the New York Times yesterday told how to remove unwanted fonts from the Font Book. I followed its instructions (the same as those on the webpage "support.apple.com/kb/ht2509") and was NOT successful in removing fonts. Despite what the newspaper article and the web page stated, my attempts to remove fonts were unsuccessful. I use perhaps 15-20 of the hundreds and hundreds of fonts, and deleting those I don't use would make choosing a font a lot faster. I called support and was told not to try to remove any fonts which I myself had not added to the list(I have not added any) as doing so could cause significant problems elsewhere. The support tech suggested that there might be independent software programs which would keep at the top of the list those fonts I have used, which sure would speed up the process of selecting a font. Anyone know of such a program, or how to safely alter the font list Thanks.
I just spoke again to tech support and this time an answer was provided that works! Choose the font you want to use, drag it to the left, and a new "unnamed" folder will appear. Continue to drag into that folder fonts you want to use. You can click onto that folder to change its name. Then when using font book merely click on that folder to open it and select the font wanted. This tech rep also confirmed that you should NOT try to delete individual fonts as they are part of the basic operating system; he did confirm that the apple web page in parentheses above says otherwise, and will refer that to higher ups to see about removing or modifying that page.
-
That's the whole question... Cmon people, any reasonable support site or forum or blog takes you back to the place you were looking at before you login. Why does Apple's take me to the home page??? Not smart. Not thinking (different or otherwise). Not usable.
Note: I selected the response based on the highest level of humor.
What irks me is that on some bad sign-in forum sites, when you hit the back arrow, and hit refresh, it "forgets" you just signed in. At least Apple does that part right. But still it should remember your "intent" in signing in in the first place.
Actually, of course really there should be a reply button which brings up a login/signup popup which uses modern technology (like Sproutcore, or is it Ember.js eh?) to keep you in context while doing this dynamic operation which totally doesn't need to have an SEO value... You know? -
Need help getting my past purchased music, it's not in quick links under purchased, is there anyway apple can help me get it back. Hundreds of dollars lost
Music is NOT part of the iPhone backup process. It would be redundant and make the backups very large and take too much time. Music should already exist in your iTunes library. If you're syncing on a regular basis, purchased items should be copied to iTunes automatically. If they are not, you can use File>Transfer Purchases in iTunes to transfer them.
Go into your account in iTunes. You may be able to re-download purchased music from there. It is not possible to do so in every country yet. Backing up your media is your responsibility. -
Help
This is a problem that is almost certainly to do with the app and not Apple themselves.
Clash of Clans is made by Supercell - there website is here: http://www.supercell.net - maybe get in touch with them via their website or on their own forum here: http://forum.supercell.net/forumdisplay.php/4-Clash-of-Clans
Hope this helps a little.
Or the above is it transpires that it is a payment method that's wrong. -
Any one can HELP on this since last month Sept until now cannot back up my Iphone4 DATA.
Ok. Found something that said to shut down and hold the option, command, p, and r keys on restart. Held them down for a few restarts and everything automatically signed in and works. Woohoo!!!
Maybe you are looking for
-
Now i have no way of checkng whether or not i can upgrade to Mountain Lion. What do i do now.
-
Error when starting tomcat in win2000 pro
I have set up the required variables in order to run the startup.bat file and I get the following error when attempting to start it: java org.apache.tomcat.startup.Tomcat Exception in thread "main" java.lang.NoClassDefFoundError: org/apache/tomcat/st
-
I was hoping that someone could shed some light on why one layout manage will allow an applet to be inserted in a class that extends JFrame but not another. Here is the guts of the problem I have an class that extends applet to display a pie chart. I
-
We are having trouble getting our new IPAD2 to charge. We have hooked it up to our computer and no charge, we have used the outlet and still no charge. When we first connect it to an outlet it shows the battery but it immediately goes off and it is s
-
Best way to deal with same members having different parents/children
We have a situation where some nodes need to have different parents for different application but they exist in the main hierarchy. What is the best way to deal with it? The nodes used are pretty much the same. Is it best to create a new hierarchy wi