Unable to capture with FCP5

With correct connexions and I-link OK, FCP is unable to capture DV with the
camera either with recorder. I,ve the text (in french) :
"Périphériques suivants sont introuvables
Apple Firewire PAL (720x576) .... "
The capture is OK using a Mc-Book with 10.4.7 OSX , but not with the G5. I ve verify QT is version 7.
All programms have been updated and still the images not captured, but only
the mechanical commands such "play, FFW, stop... "
How can I make the Camcorder, or the DVR recognized with FCP ?
Thanks for an help.

Hey everyone. Thanks for all the troubleshooting. Getting close to identifying the problem.
I brought the deck home with me to try it out on my personal MacBook Pro system. Same problem. the tape would play back, you could control the deck, but it would not import.
David brought up the tape itself, which, logically, I hadn't even thought of. So I threw in a completely different tape and voila! No problems. Was able to control the deck, view the video on my Mac's display (finally!) and yes, capture video to disk.
Just to make sure the deck wasn't being screwy, I tested both the original tape and the other on my personal miniDV camera and yielded the same results. Except when playing back the original, video wouldn't even display on the camera's LCD screen..
In short:
There has to be something funky with this tape that they gave us. We will probably ship it to another post house and see if they can get it to work out on a different deck. When I return to the office, I will try the other tape just to confirm there's nothing wrong with our Mac Pro system there..
Thank you all for you troubleshooting wisdom. I owe you all one.

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    Hey everyone. Thanks for all the troubleshooting. Getting close to identifying the problem.
    I brought the deck home with me to try it out on my personal MacBook Pro system. Same problem. the tape would play back, you could control the deck, but it would not import.
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    • Also, verify that you have a solid installation of Quicktime. You may want to reinstall it using the 'delete receipts' method.
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