Unable to change iPod driver on Windows 8

     I recently upgraded my iTunes. When I connected my iPod to my laptop, it wouldn't recognize it. I've had this happen to me before, my iPod was being shown as an external storage. So I started searching on the web for solutions and came upon some forums with similar situations. I found one with the steps on how to change the iPod driver from external storage to back to normal. I followed all the steps up to final step in the Disk Management, but the iPod drive isn't there. I provided a screen shot. So if anyone has any solutions on how to fix it would be much appreciated. Thanks in advance.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

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