Unable to change screen resoulution to 1920x1200-tried most everything

I hsve tried display, desktop and screen sver, and systems.  unalbe to reduce screen to 1920x1200.

Alan Jones solved my problem too.     2/23/13

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    sure all privacy, virus and firewall programs were
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    I am able to see the html script when I go to
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    and dns reports the IP address as 69.44.123.17. I
    can ping that address. I have upgraded to the latest
    itunes of 6.04 (my ipod came with 6.02). My ipod
    connects fine to itunes and gets the music I have
    loaded from CD's.
    I even tried turning on UPnP in XP. This made no
    change. I can see packet activity when I try to go
    the the music store, or when I click on check for
    upgrades - but I can never connect. My PC appears to
    be authorized, as I have the option to unauthorize -
    but I can't do this because I can't connect.
    FYI - my daughter's laptop can connect to the music
    store. She is running the same OS and version of
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    from my desktop.
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