Unable to check for Downloads

I rented a movie a couple of days ago, still not in in "downloads..?" I get the "Unable to check for dowloads" message each time I try. I have since purchased two movies and rented another without any issues. ANY IDEAS? THanks

I had the same problem and this worked. First do a factory reset of the apple tv - hold down the menu and the "-" key for about 6 seconds and the unit will reset. Then in the menu choose "factory reset". the unit will now reset all settings (including all network and account information which will have to be re-input later). When the unit restarts put in your network info. Then do a software update - there is new software which seems to be causing the problem (perhaps you can try the software update without resetting the unit first???) Anyway, after the software update and another restart the unit worked fine and downloads worked again. Good luck,

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