Unable to check for software updates or connect to itunes store

since upgrading to Leopard, i can't get software upgrades. I get error messages "software update can't connect to the update server. make sure you're connected to the internet, then try again. software update can't check for updates because of a network problem." My network connections are fine.
Also get "itunes could not connect to the itunes store. the network connection was refused. make sure your network settings are correct and your network connection is active, then try again." when I try to go to itunes store. Again, my network connections are fine.
Any ideas?
Message was edited by: jonkeller_2000

No, I thought that it might be the firewall but it doesn't seem to be. Whatever it is that I try to update always gets this message
couldn’t be found on the server “swcdn.apple.com”.
I had to fix a few permissions but that didn't solve this problem.
Message was edited by: Leo N to fix OS

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