Unable to check in for change request

Hi,
We have enabled checkin checkout functionality for ChaRM in solman_directory,
Once we create change request for a business process from solman_directory,e we checkout structure object for that change request into assigned maintenance project., before authorizing change request.
Once change request is completed ,we want to check in the structure object, but not getting the option  under Change Request->Transaction Type=>Customer fields->Solution->right click on assigned business process.
Also tried by changing the phases of maintence cycle but no use, all requests are remained pending in check out,
Please suggest.
Thanks
Sonal

Dear Anzar,
What is the error message you are getting. check the CMS logs for the more information.
Please check n verify location of the inbox folder when you click on checkin tab.
refer to SAP Notes 872892.
Best Regards
Arun Jaiswal

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