Unable to claim my Adobe Licensing Product Upgrade.

I log in and click on the option to claim my upgrade but just get the login page again. I log in a second time and it says my session has expired.  I can't see how to get out of this loop.  Assistance please someone.

Hi Too,
     My understanding is that you are referring to the claiming for the free upgrade in Volume Licensing purchase. Usually the coupon code will be active only for 180 days from the date of email sent to you. If the email is sent within 180 days, then as Nikhil suggested above, please contact Adobe Support.
You can either contact over chat or phone, but Chat is very good.
Regards,
Jairaj

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    Hi Too,
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