Unable to click on Internet Mail Account

I recently received an email that I had to revalidate my personal email account that I have been using on the phone for the past two years.   I follow the steps however when I go to setup, nothing happens with I click on the Internet Mail Account (from the list or the menu)  My Enterprise account is working fine.  I have tried the reboot both with device off and on and tried to follow other steps to delete and resend the service books.  I have re-registered with the wireless network but nothing seems to work.  This is really frustrating.  I really wish I could have more management capability in the desktop software.  Can anyone help?

Well I have finally won the war against this horrible phone after many wasted hours. Since none of my "options" seem to work I needed worakarounds for everything. Even though I was getting my work emails and it had it's icon back I called ny help desk at work to get a new activation code sent for my enterprise account. After entering the new password and waiting for it to sync for about 10 minutes... success. All of a sudden my personal email account appeared in it's own icon with all my old emails still in it. I have since hidden then main messages icon as it is more a hinderance than anything. Guess I know thw workaround if I ever need to do it again for a new account.
This all started because I had to change my personal email address password. I also have a Samsung phone and it was very simple. I hit the button for email and it asked for a new password. Why can't blackberry do this as well?!

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