Unable to clos itunes

I downloaded a new version of the software for my ipad first generation and it said that it had to make a security copy, and it keep like that for way to much time so i was trying to se what to do when i accidentally canceled it so it ppeared a message that said canceling security copy, and same it was the message there for many time so i freaked out and expelled mi ipad and the message was still there, and then i coneccted my ipad and it work well and i expelled it correctly and everthing was fine but the message of canceling the security copy was still there, and i try to close itunes but i couldnt and then i try to turn off the computer but it didnt let me because it said itunes didnt let it shut down, and itunes dont shut down because of the security copy and i dont know what to do my computer is a macbook pro and i never had mac so i dont understand it very well i dont have a month with it yet so pleaseee help me i dont not what to do.
Sorry for the bad english if you dont understan domething please tell me im so scared that i have forgot how to speak english well

Do you get an error message when you try to update iTunes? If so, what does it say? (Precise text, please.)

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Unable to install itunes in windows 7 64 bit - hanging

Unable to install itunes in windows 7 64 bit - screen is hanging after first few steps ...
Also i am unable to uninstall Apple update software. Are these both related.
Now how do i get the software installed( itunes installed in windows 7)

Hey gigipramod,
Thanks for the question. I understand you are experiencing issues installing iTunes. The following resource may provide a solution:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

I upgraded my iPhone 5 to iOS7 and I am unable to open iTunes on my phone - the screen just never loads.

I installed iOS7 on my iPhone5 and now I am unable to open iTunes - the screen just stays blank.
I have checked date and time and wifi settings.
Not sure what else to do.
I do have iMatch active on my device and its working fine on my other iPohne with iOS7 installed.
Any help please!

Have you tried logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then logging back in ? If it's still the same after that then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

HT1918 I'm unable to make iTune purchases from my phone using my iTune gift card

I'm unable to make iTune purchases from my phone using my iTune gift card, the gift card information is entered on the phone and I can see the credit amount.

I am having the same problem and it is REALLY frustrating.
Exact setup that you have, COMCAST, PayPal, etc....
I have reviewed my account three times with my PayPal info and received confirmation from my PayPal Account but it still won't let me log in. Let me know if you hear anything.
This is a REAL PAIN.
Andy

Unable to install iTunes 11.1.4.62 on Windows 8. I get Service "Apple Mobile Device" (Apple Mobile Device failed to start. Verify that you have sufficent privileges to start system services. I am trying to install this on my desktop not a mobile device.

Unable to install iTunes 11.1.4.62 on windows 8. I get
Service "Apple mobile Device) failed to start.
Verify that you have sufficient privileges to start system services.
I am trying to install it on my desktop. I am also in Administrator mode. My iTunes stopped working when I was notified that there was a new version of iTunes and would I like to download it. I said yes as always and it was unable to finish the update because of a
runtime Error!
Program: C:\program Files (x86)\iTunes\iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contace the application's suport team for more information.
My iTunes stopped working at this time. I thought I could delete iTunes and start over. This tactic did not work.
Can anyone make sense of what I am saying and help me to get my iTunes back again?

Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

HT1414 I am unable to sync iTunes or iPhoto. I get error message 1140.

I have a new iPhone 5. I am unable to sync iTunes or iPhoto to it. I get an error message every time "iPhone cannot be synced. Unknown Error 1140". I'm using OS 10.8.2 and IOS 6. Does anyone know if there is a fix on the way from Apple for this?

Download and install the iPhoto 9.4.1 update, which was just released today. It may be the answer to your problems:
http://support.apple.com/kb/DL1598

TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

I have OS 10.5.8 and am unable to run ITunes or IPhoto. I can reinstall I tunes, but it says I need the newest version of QuickTime, which I already have. Any help would be appreciated!

I have OS 10.5.8 and am unable to run ITunes or IPhoto. I can reinstall I tunes, but it says I need the newest version of QuickTime, which I already have. Any help would be appreciated!

Hello Esther,
Do you have QT v7.7?
http://support.apple.com/kb/DL761
And iTunes v10.6.1?
http://support.apple.com/kb/DL1426

Cant finish installing iTunes 10.6 to windows 7, keep getting error message 7, unable to download iTunes help. Ideas?

I started with the "cannot locate network file .msi" msg. I bought perfect uninstall to remove all traces of apple software from computer, it was able to remove the so called defective file. For 3 hours I tried to reload 10.6 and got a new error code 7, unable to install iTunes help, and I still can't get it or the old versions of iTunes back on my computer. I have since removed the software again and defragmented the drive with no success. Seems like a lot of people are having similar issues. I am very frustrated. I was so happy with apple products till now, so disappointed they would release such faulty software! Any ideas?

Repair your Apple Application Support.
Restart Computer, go to Control Panel/Program and Features/highlight AAS and click REPAIR button.

Unable to load ITUNES onto PC HP, windows 7 Home Version. Error message reads "Application Application Support not found". "Unistall and reload". I have done that 4 times on Explorer and Firefox without success. Help??

Unable to load ITUNES onto PC HP, windows 7 Home Version. Error message reads "Application Application Support not found". "Uninstall and reload". I have done that 4 times on Explorer and Firefox without success. Help??

I had gotten a similar problem, except with "provider services", i believe, but i solved it by copying sqlite3.dll from E:\Program Files\Common Files\Apple\Apple Application Support to E:\Program Files\Common Files\Apple\Mobile Device Support. doing that solved my first problem, but now i have been getting the error described in this topic (unable to load dataclass info... etc.). i tried reinstalling itunes (i already had 9.1.1, and thats what i reinstalled) by using the method described on apples site (using the "remove programs" tool in the control panel) and then downloading and installing itunes. when i opened it again, i still got the same error, and just now i got an error saying "the instruction at "0x00aadb6b" referenced memory at "0x00000008". the memory could not be read" it gave me the option to cancel and debug, or to press ok and terminate the program. I tried pressing cancel, and the popup went away but nothing else happened. a minute later the popup was back, so i pressed ok and itunes quit. Upon opening Itunes again, i got the very same error. sorry for the long post, but its really been bugging me. thanks for any help you might give, and if you need anymore info, feel free to contact me.

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas?

Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario

Unable to use iTunes Match

Hello everybody! Being Italian I apologise in advance for my english, if something isn't clear feel free to ask!
Now, to the problem: since two days I'm unable to use iTunes Match at all.
In the past days I was organising my library in playlists, when yesterday I noticed that some songs weren't in the playlists they were supposed to be in. I noticed also that near the Music tab there wasn't the usual empty cloud icon, but instead there was a cloud with a lightning bolt in it.
I searched and discovered that I had a connection problem. I restarted my PC and my router, only to notice that everything was the same as before I restarted the PC. I then tried to click the cloud, it became filled with the usual "barbershop pole" pattern, and then it seemed to work. When I tried to put a song in a random playlist, again the lightning bolt.
I tried to turn off iTunes Match (both with or without the Shift key), I unauthorized the PC, I logged out of my account, but to no avail. The iTunes Match "Add this computer" procedure works fine, but afterwards I cannot update any of my playlists.
Thinking that all this could be Windows-related, I tried the same with my MacBook Pro, but everything wasn't working as well. I couldn't use iTunes Match on my iPhone and on my iPod touch either.
Yesterday night, at around 11.30PM GMT+1, everything seemed to work, but having to go to university the day after I turned off the PC and went to sleep, only to find out that today we're back to square one. Nothing works on any device, when I click the lightning bolt the cloud becomes empty, but when I do something on my playlists the bolt appears again. Having said that, I don't think I have a network problem. I can connect to the internet as usual, i can use the iTunes store and the App Store and (from time to time) I can even download songs from my iTunes Match on my main PC. The playlists changes and the whole music library still don't appear on the iPhone/iPod touch and the Mac though.
I just entered in the second year of subscription to iTunes Match. Almost no problems at all for more than a year, and less than two months after I paid for the second year all this happens... I'm not very happy. I just hope someone of you has an answer, because I searched in every corner of this community but I didn't find any solutions.
Thanks in advance for your answers,
Alessandro

Just to let everybody know, the problem disappeared totally on friday. Now everythiing works again, I lost nothing and I still can access all of my songs.
I waited a bit because you never count your chicken before they're hatched, but after three days I can cry "victory".
Thanks anyway to anybody who viewed my question and thought a possible solution for my problem!
Alessandro

HT5085 i am unable to get itunes match on my lap top although i can get it on my ipad itunes match has already been purchased

hi i am unable to get itunes match on my laptop but is ok on my ipad this has already been purchased from apple

There is no work around, you must wait the 90 days (or however long is remaining) before associating the device with another Apple ID.
Keep in mind that if you log into your mother's iPad with your iTunes Store Apple ID she will then be using that Apple ID for everything including purchases. Any apps purchsed with her Apple ID can not longer be updated on the device.

HT1941 Hi i have recently updated my version of iTunes in order to sync music from my macbook air to my new ipod shuffle. After a successful installation the application does not launch and I am unable to oepn iTunes of access my music! Someone please hel

Hi,
I have recently updated my iTunes to the latest version in order to sync music onto my new ipod shuffle. However after a successful installation the application does not launch or open? There are no error messages. The application is just unresponsive.
I have already checked the compatibility with Safari, my operating system and checked my firewall is not blocking it - all is fine.
Does anyone have any other resolutions?
Many thanks

Hi Carolyn,
Thank you for your time and response. The trouble is I am unable to launch iTunes? I have restarted my macbook air a number of times to try and initiate the application but the issue persists and the application remains unresponsive. Will not launch?
Thanks

Unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit

Hello
I am unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit:
i have tried to install itunes on my windows 7 64 bit dell laptop, and everytime it says installation successfully installed, but i can't find the files anywhere in the computer, i searched all the locations, desktop ... but nothing found.
Troubleshooting Done:
- Tried different itunes versions; didnt work.
- Tried to install on different locations on my computer.. C:, D:... didnt work.
- I empty Temp files from all users on my computers who are (Me & Admin) only; didnt work.
- i removed all related apple files; same.
- Uninstall all apple related support ... etc..; didnt work.
- I have Admin access to all my files and also tried to install from Admin account; didnt work.
I don't know what else i can do, please advise me on how to fix it, i need to backup my iphone & ipad ASAP.
Please contact me via email, phone anytime and as soon as you can.
Thanks for your support
Ashraf Badi
<Personal Information Edited by Host>

Hi Nitro,
Tried your advise but that too failed. Problem still continues. Again that same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor".
Please advise.

Unable to clos itunes

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