Unable to close download screen in apps store

I opened the app store and there is an ad for castleville legends on top which I cannot get rid of. Only two options available - install and recommend on facebook. I have just upgraded to ios7 and never had this problem before. Looked everywhere for a box with a cross in it to close the offending item.

Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

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I am unable to download from the APP store. I get an error message saying my computer is not verified and click support under quick links..

I am unable to download from the APP store. I get an error message saying my computer is not verified and click support under quick links..

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Sign in to download from the App Store screen has the wrong Apple ID- grayed out. How can I change it?

When I have a software update notification and I go to the 'Updates" tab of the App Store and click 'update', the flash screen 'Sign in to download from the App Store comes up the the Apple ID is wrong and grayed out so I can't change it. Where is the bogus Apple ID stored? How can I 'ungray' it to make it editable?
I'm running Mavericks 10.9.4 on an IMAC 2.5 GHz Intel Core i5.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
          File ▹ Find
from the menu bar. In the search window, select
          Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
          Other...
A sheet will drop down. In that sheet, select
          Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.

Purchased cant be completed unable to download in the apps store

purchased cant be completed unable to download in the apps store why it is happen..help

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings.iTunes and App stores and sign out and sign back in
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Try when connected to another network
- Wait it may be an Apple problem

TS1702 i have a game called dino island that i downloaded from the app store it wont work it closes when i click on an island

i have a game called dino island that i downloaded from the app store it wont work after i click on an island why can you help?

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Can't download Mavericks at App Store

I can't download Mavericks at App Store: it says that it requires at least 2GB of memory but I still have 144GB free in my Mac.

The 144GB free is space on your hard drive.
The 2GB minimum memory requirement refers to RAM : If you clcik the Apple menu at top left of your screen, then choose About This Mac : you should see how much memory (RAM) is installed.
See http://eshop.macsales.com/shop/Apple_Upgrade_Guide/Model_ID_iMac to find out how much memory can be installed on your model.

Why should I "Sign in to download from the App Store"

Why does this pop up on my screen: "Sign in to download from the App Store" when I am NOT trying to download an app or anything? It interrupts my work, and looks questionable?

second mouse wrote:
Thank you thomas_r. I did what you mentioned, and in System Preferences, it said: "The App Store keeps OS X and apps from the App Store up to date." I did not realize that OS X updates are now being done through the App Store, so I updated preferences so OS X updates will automatically download. I hope now I do not get these sign-in messages, and my computer stays up to date!
i have my App Store set so that nothing is automatically downloaded, and I have never gotten the type of popup you mentioned. Depending on your system, you could end up with unwanted upgrades by using the automatic setting. The App Store recently updated EVERY instance of Evernote on my Mac Pro, rendering it unusable on two io the drives. There are a few updates that you might not want at all, such as iTunes 12. Setting it on automatic gives you NO control.
It is a fairly dumb updater. I was able to retrieve an earlier version of Evernote from a backup, but was not pleased at the behavior of the update process. Even Adobe's updaters aren't that bad.

Registering a product to download from the app store

Hello forums, I recently was given a macbook air, A1304. I have a problem on my hands. I have Mac OS X 10.6.8 and would like to upgrade to mavericks. Though, my apple product is not registered under my name. How can I register to download from the app store? Apple says theu are unable to register products right now. Is there another way to download the newest software?

Giving away / Selling your Mac / Resetting the computer to the factory condition
http://support.apple.com/kb/HT5189
http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/
Best.

Everytime i try downloading something from app store on my iphone it wont download, it keeps saying 'an unknown error has occured' i dont know what to do. iv tried restarting my phone. Help?

everytime i try downloading something from app store on my iphone it wont download, it keeps saying 'an unknown error has occured' i dont know what to do. iv tried restarting my phone. Help?

Sign Out of your Account... Close All Open Apps... Perform a Reset... Try again...
Reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

How to download maverick when app store thinks it is allready downloadet ?

how to download maverick when app store thinks it is allready downloadet ?

It won't be available from Amazon anytime soon.
Install the Mac OS X 10.6.8 Update Combo
Then restart your Mac.
Then click your Apple icon top left in your screen then click App Store.

Why I can not download numbers in app store?

I just buy new Mac Pro from Apple store on Friday. The saler said I can get the FREE numbers, Pages and Keynote sofewares. But I sing in the App store, it charge me money. I asked the Apple store staff, she said I need to wait 24 hours, they will send me download code. After two days, I checked my email, I didn't get any code from apple. I wonder why I cannot get free software from app store?

Hey sanchocan,
If you find that you are unable to connect to the Mac App Store, I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store - Apple Support
Specifically the sections titled Troubleshoot issues on a Mac and Learn more.
Thanks for using Apple Support Communities.
Be well,
Brett L

I don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

i don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

Default apps are part of the iOS and cannot be deleted. Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
Also check Settings > General > Restrictions to see if it has been restricted.
If not found, Settings > General > Reset > Reset Home Screen Layout.

Purchased screen on App Store

When I go to purchased screen on App Store it says loading then closes the app. Already tried turning off and on. Not able to see past purchases

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

White screen in App store

White screen in App store - Just opened latest ipad, went to app store and a white screen shows up. I can't get rid of it. I tried exiting and coming back, still it is there. I can see the apps in background, but not accessable. Any advise - thanks.

Solution: Went to google, went to youtube, asked if I wanted to download the app, and said yes, then went to the app store and white screen is gone.

I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?

I'm using a mid 2014 13" rmbp. I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?

It's something to do with the main user account (not iTunes account) on my Mac because I logged in with another account and it downloaded fine, I installed it on the HDD and even though the date in App Store was 16th October 2014, it is the full installer of 10.10.2.
To try to resolve this problem, I have copied the installer app elsewhere and deleted it but App Store still will not allow me to download it with my main user account yet just allowed me to update iTunes.
I had a brainwave last night that it might have been related to me changing the default downloads folder to one not on my boot drive (to save disk space on my main boot drive) but having changed it back, tried again, rebooted and tried yet again, deleted my App Store preferences. nothing has worked.

Unable to close download screen in apps store

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