Unable to close Photoshop CS4 (64 bit) - Process in Windows Task Manager remains open

Hi everyone,
I've just upgraded to CS4
When i launch Photoshop for the first time, it's running normally.
But if i close it, it seems to be closed, but a photoshop.exe (64 bit) process is still remaining in memory and i can't launch
Photoshop until a kill the first process.
The computer is is Windows Vista 64 bit with 8GB of RAM and a Ndivia Geforce 9400 GT graphic card.
The problems remains if I disable OpenGL or reset prefs.
I only have the 64 bit application installed and for the rest seems fine.
All help is welcome !

I assume you reboot the computer after removing the buggy software?
I would do a search on your computer for the software and see if there are any remaining folders. If so remove them and reboot.
This is a good free removal software. It is called CCleaner and it will remove any junk remaining on your computer. Give that a try. It also has a registry cleaner too.
Up to you if you wish to use the registry cleaner. May help because there might be something left over from removing the software that is triggering the problem still.
http://www.ccleaner.com/

Similar Messages

As soon as Firefox opens, it starts increasing memory usage until it maxes out, and it won't actually close unless I end the process in the task manager.

Even if I'm not doing anything, no matter how few tabs I have open, Firefox will slowly increase in memory (RAM) usage until it's using nearly 100% of my computer's RAM, and everything basically freezes. Even when I close the window, the process continues to run, and I have to end the process in the task manager in order to get it to stop using RAM. I've tried disabling all my add-ons, and that does not help.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Flash Player - Windows 7 - 2 Processes in Windows Task Manager - Slowing performance?

Hello...I was hoping someone could help me fix this issue. I live on my computer for work so this affects me daily and has for many, many, many months. Firefox works great until Flash Player launches and then everything I do in my browser slows down to a speed similar to a turtle in a chess match. When I go into the Windows Task Manager to close the Flash Player process so I can, for example, browse a text-only page or fill out a discussion question form on Adobe's forum page without 5 to 10 second delays between instructions (moving the mouse, clicking on something in the browser, typing etc.), I find not one but two processes in the Windows Task Manager. I assume there should only be 1 process and was wondering if it was something I could fix on my machine somewhere other than doing it 15 times a day using Windows Task Manager to stop the process(es) so my machine will work properly.
I highly suspect it is the Flash Player that causes the issue as every single time I kill the process, my machine works like it is supposed to (fast etc.). As soon as the Flash Player Plugin process(es) starts everything comes to a crawl. Does anyone have any idea what could be causing this or how to fix it? I use the latest version of Firefox, the latest version of Flash Player, Windows 7 Professional (latest updates installed), I eat right, get good sleep, give to charity, and love my mom. What am I doing wrong? Thanks for your help in advance!

Hello Chris and Sameer,
thank you for getting back on this issue.
To answer your questions first:
- no, I have not posted this issue in the connect forums - I will do and point to this discussion
- Sameer, I have tested the webcam on the website you pointed out, it is not working with Firefox but it is working in Chrome
I also need to give you an update on the current versions I use:
Win 7 Pro (64bit) (all updates included)
Firefox 21.0
IE 10.0.9200.16576
Chrome 26.0.1410.64 m
Flash Player 11.7.700.202
Adobe Connect Addin 11.2 r261
I tested the webcam via FP with Firefox, IE and Chrome in the versions mentioned above. Only in Chrome I can run the WebCam on the www.testwebcam.com website. Once I start the adobe connect meeting and want to start the webcam the Connect Addin stops working with the popup as shown in post 3 of this discussion in all three browsers.
All components have been uninstalled and installed again (except for IE) for testing with no change in the result. I have also rolled back the computer to the system recovery point furthest back in time to see if any other installation might be the cause. But no luck either.
I am happy to post the logs but would need advise where to find these or how to retrieve.
Thanks!
Konwill

Unable to Launch Photoshop CS5 (64-bit), Related to Adobe Application Manager

i am at my wits end. any help provided will be greatly appreciated.
i installed photoshop cs5 (i run windows 7 64-bit) normally after uninstalling my cs4 normally (no clean installation or whatnot) and this time i chose to exclude the 32 bit version since i wouldn't require it.
upon installation i try to launch the programme and it says that the Adobe Application Manager is required to start it, so i do a quick google and i download the Application Manager. now here's the problem.
when i try to launch the installation for the app manager all i get is a loading bar with installation initializing. this bar goes to completion but after that it just shuts on me and nothing else happens.
i have tried:
1) restarting (obviously)
2) extracting the installer to a different location
3) trying to run the clean installation procedure, but this results in further problems:
the clean install package came with instructions to install a installer cleanup utility provided by windows which is no longer being provided because of certain risks. having found that program somewhere else on the internet anyway i start it up and it gives me an error saying it can't find msizap.exe and fails to install anyway. i hence end up not having used the cleanup system at all.
solutions to either problem, the former especially will be greatly appreciated.
thanks in advance.
edit: reinstalling both 32 and 64 bit editions together results in 32 bit working and 64 bit still requiring the application manager. for the life of me i don't see why one requires it and the other doesn't.

I understand that you did not choose to put Photoshop 32 bit in C:, it just went there on its own.
function(){return A.apply(null,[this].concat($A(arguments)))}
zadragon wrote:
to optimise windows i have it installed to a small partition (this is my C:) and leave the remaining large portion (D:) for installs of all software.
Adobe software is known to work better when installed on C:. I think you may be experiencing that first-hand here.
Why have you partitioned your system this way? I'm curious, what do you believe you have optimized by doing this? In my experience, partitioning your system as you have done will net you more problems than performance. Even outside of applications you install, Windows itself will continue to expand over time (search for winsxs, for example, and of course there are Windows Updates and Service Packs).
I could see perhaps using a single super-fast limited C: physical drive, with programs and other files on another physical drive with a separate controller, improving performance - but I don't believe there's any way a drive that's been partitioned as you have described is going to help performance. And you should know that Microsoft has done many things (e.g., SuperFetch) to optimize performance when set up in a more typical fashion (on one big C: partition).
-Noel

I frequently find that when closing Firefox, and try to reopen again, get error message "Firefox is already running, but not responding. Recommend to close it, or restart system". Using Windows Task Manager, no application is found. After restart, OK.

At the update to Firefox 3.6.8, I also updated to Flash 10.

I get this problem often, on my computer which runs XP, I find simply waiting a few moments (up to a minute) is enough to end the process.
On my Vista machine, it sometimes works that way, but if FF locked up (stopped) and is ended through the task manager, it often requires a reboot or a much longer wait (up to 10 minutes or more).

Unable to close photoshop CS4

Hi everyone,
I've just upgraded Creative Suite CS4 from CS2. But now, wen i launch Photoshop for the first time, it's running normally.
But if i want to close it, it seems to be closed, but a photoshop process is still remaining in memory and i cant launch
Photoshop until a kill the first process.
The computer is Intel Core Duo based with 2 Gb memory and an ATI 3450 512 Mb vga card.
All help is welcome !

Try resetting your preferences as described in the FAQ.
http://forums.adobe.com/thread/375776?tstart=0
You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.
This resets all settings in Photoshop to factory defaults.
(A complete uninstall/re-install will not affect the preferences and a corrupt file there may be causing the problem.)

Photoshop CS4 64 bit crashes with Color Picker

Hi-
I have Photoshop CS4 64 bit and 32 bit applications Version 11.02 installed on a Win 7 machine.
In the 64 bit version when I pick on the color picker or any swatch - the program crashes and freezes-up and I have to use the task manager to quit the program.
Has anyone else had this problem? I tried re-installing the program, which rolled it back to version 11.0 but the problem persists - but ONLY in the 64 bit version. The color picker in the 32 bit version works just fine.
HELP!!
Thanks-
Cathy

OMG!! I feel soooo stupid! I discovered the problem.
I recently installed a second monitor and had been working with it - but today it was turned off.
The color picker was opening on THE SECOND MONITOR!! So it appeared on the first monitor that the program had stopped responding!
Well - live and learn!
Cathy

Photoshop CS4 32 bit settings work for 64 bit version?

Anyone know if Photoshop CS4 32 bit settings work for 64 bit version? I just installed Windows 7 x64 and I want to use my backup Photoshop CS4 settings from the 32 bit version. Will there be any problems?
Also, it seems that since I'm on 64 bit Windows 7, the installer forces me to install the 64 bit version of Photoshop CS4, although the 32 bit version is optional. Are the 32 bit settings stored in a different location from the 64 bit version? Or will both version use the same settings from the same place?

I think you are misunderstanding me. The sharing happens via the user home directory (C:\Users\[You]\AppData\Roaming\Adobe ...). 64bit specific settings will be denoted with an X64 in their file name, 32bit settings will be without any extra tags. Beyond that, the programs do not access each other's program directory, which shouldn't be required in the first place, as the default templates are the same for both to begin with. You can of course also copy your brushes and presets to the program directories, but then you will have to worry twice about keeping them in sync.
Mylenium

Unable to install photoshop cs4 upgrade. getting error message

unable to install photoshop cs4 upgrade. getting error message

but the error message says that Apple Power PC apps no longer supported.
You still need to contact the manufacturer. You need to determine from them if they have drivers that support the OS that is currently installed on your comp or read the following KB Articles:
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
http://support.apple.com/kb/PH11070 OS X Mountain Lion: Troubleshoot a network printer
http://support.apple.com/kb/PH11143 OS X Mountain Lion: Reset the printing system
A scanner driver you may wish to consider: VueScan Scanner Software

Receiving an error while trying to installed Photoshop CS4 . error code 6. using windows 7

receiving an error while trying to installed Photoshop CS4 . error code 6. using windows 7

There isn't much here which is actionable. Please review your installation logs by following the steps listed at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

Install PhotoCD Plugin under Photoshop CS4 (64bit and 32bit) under Windows 7.

Install PhotoCD Plugin under Photoshop CS4 (64bit and 32bit) under Windows 7.

And that question is supposed to mean what....? Sorry, you need to explain what you are having difficulty with, not just spit out random text fragments.
Mylenium

TB hangs and I cant kill it with process explorer or task manager. Have to reboot. Problem is intermittent.

TBird V31.2.0: Windows 7 home premium with service pack 1: hp pavilion dv7 laptop.
Intermittently, TB hangs and I can't kill it with normal close, or process explorer, or task manager. I have to reboot to get a clean copy of TBird to view my mail.
Problem is chronic (about a 2 to 4 months). I updated TB several weeks ago but no joy.
The green bar (lower right) that indicates download progress is at max extent and stays their when the problem exists.
Error msg. appearing with attempt to kill TB says roughly - the instance of TB in not functioning. Kill it or reboot. Its a real pain to reboot. If someone could give me a clue to at least kill the hung instance of TB that would be a great help. I've been using TB for years on at least two computers and never ran into this before.
Thanking you in advance for any help offered.
Frank

Which operating system are you using?
Resetting the photoshop preferences might cure the problem.
Press and hold down the Shift+Ctrl+Alt keys down just after starting the launch of photoshop 7
(Shift-Command-Option on a mac)
Keep holding the keys down until you get a dialog asking if you want to delete the adobe photoshop settings file
Press Yes

Recently when I'm running Firefox (I think usually during downloads) the system will hang, but allows me to close the browser (at least it appears to close -- not showing up as running in the Windows Task Manager).

But when I try to open Firefox again, I get this error message: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. But I can't find any way to close Firefox. Twice, I've tried removing and reloading Firefox, but it's still happening. Any ideas how to deal with this?

Open the Windows Task Manager > '''Processes''' tab and look for '''firefox.exe'''.

Installed Adobe dlm add-on and now Firfox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME!

''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/793259]''
I installed Adobe dlm add-on and now Firefox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME! I do not want to use IE! I presume it has something to do with Adobe DLM as ever since then it is not working.

I had this problem for a couple weeks as well and it was extremely frustrating considering we use firefox for all our company tasks. Here is the solution:
First of all if you have no bookmarks you want to save, then go directly to step 7. If you want to save your bookmarks first, then follow these steps.
1. Shut down the computer
2. Reboot and open firefox
3. Go to Task Manager, right click firefox.exe, and click END PROCESS TREE
4. WAIT 30 SECONDS! Then Double-click the shortcut to try and open firefox again
5.Repeat steps 3 and 4 until firefox finally opens (trust me, eventually it will)
6. Once it finally opens, backup your bookmarks,
7. Download a copy of firefox from there website
8. Uninstall from programs menu and make sure to check the box REMOVE ALL COMPONENTS
9. install the new copy and BOOM! it works
If it doesn't work, you're an idiot. If you don't want to reinstall firefox, then you're out of luck. Good Luck!

I just updated firefox TODAY 8/17/11 and after the update i can't open firefox unless i restart my computer or i delete going to windows task manager and process, also i can't open a new window, it won't allow it. please can you help me

I just updated firefox TODAY 8/17/11 and after the update i can't open firefox unless i restart my computer or i delete firefox going to windows task manager and process, also, i can't open a new window, it won't allow it. please help me, everything works on IE, Google Chrome and Safari, everything went wrong after the update

Hey Elaine07!
I have an article here that can help you with that issue. This article will help you make sure you have uninstalled iTunes correctly and help you troubleshoot the launch issues you are seeing:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Unable to close Photoshop CS4 (64 bit) - Process in Windows Task Manager remains open

Similar Messages

Maybe you are looking for