Unable to Communicate with Printer. The print job could not be completed because the printer....

HP Officejet 6700 Premium. Using McAfee. Vista Home Premium. Trying to set it up as a network printer. The computer can't communicate with the printer through the router, and I think it has something to do with the McAfee firewall.

Hello gtilghman
Please try the HP Network Diagnostic Utility. It should help you setup your printer on the network.
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

Similar Messages

HT1349 Unable to play any of the music in my itunes library. The message The song "__" could not be used because the original file could not be found.

Unable to play all the music in my itunes library. The same message always appears - The song "____" could not be used because the original finle could not be found. How do I fix this problem?

Hello there, Paso Kid.
The following Knowledge Base articles provide some assistance with locating content in your iTunes Library:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
and
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If you have already reviewed those steps and still cannot find the songs you purchased from iTunes, delete the songs and download them again using the information in this article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Hi Friends... I'm trying to delete a back-up file on mu TC but I get the message "The operation could not be completed because the item "bands" is in use. I'd like to start the Back from scratch, could help me out with deleting the current file?

Hi Friends...
I’m trying to delete a back-up file on mu TC but I get the message “The operation could not be completed because the item “bands” is in use. I’d like to start the Back from scratch, could help me out with deleting the current file?

Sorry, I am very confused. I asked the following question....
Is this the only backup file on your Mac, or do you have other backup files and data on the Time Capsule disk?
The answer that you gave was....
This is the only one
Now you are saying that....
But I have lots of other files on Time Capsule! The back up file is only one of them.
Can you clarify, please?

Sync problems with iOS5. "The iPhone "iPhone" could not be synced because the sync session failed to finish."

Hi,
I have updated my iPhone 3GS 32GB to iOS5 and iTunes to version 10.5.
All music, videos and ringtones purchased were deleted on the device and now it is impossible at all to sync the iPhone with the computer, both by USB and Wi Fi.
It always appears at step 5 of the syncronization the message:
"The iPhone “iPhone” could not be synced because the sync session failed to finish."
Has anyone experienced the same problem and has found the solution or we have to wait a bug fix from Apple?
Thanks.

Just made one very simple move without having to restore iPhone or reinstall iTunes..
1st step:http://support.apple.com/kb/TS1538 *Read 'in my case' in here first before following this link*
Follow that link to restart (or if necessary) reinstall your Apple mobile device support.
In my case, Leave iPhone connected all the way. I first exit iTunes. Then i stopped the Apple Mobile device support (by following a part on that link above in step 1) which Effectively made my iPhone undetectable on itunes but discoverable by windows as a 'camera device'. Then while device is still connected, i started the Apple mobile dev support again. Now i open itunes and there my iPhone re-appears.
2nd step: After your iphone re-appears on iTunes, press Sync and all is well...
P.S, Mine is iPhone 4 running on iOS 5, iTunes 10.5, Windows 7..

I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on all my tunes and each one I select ends up with a "?"

I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on each tune I select and a "?" appears beside the song. Does this sound familiar to anyone?

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

On some of my files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?" Then when I click "Locate", I get nothing.

I'm really dumbfounded on this one and it's driving me bonkers!!!! On some of my music files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
This began to happen when Chuck made playlists2burn on2CD-and then he would delete the playlist; sending all the song files into oblivion. Certain songs have a ! right next to the file name, and as I stated before, i get that error message:
"The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
So I click on "Locate". No help. I get a menu with folders that say "catroot" and other folders which names I cannot remember, but I scroll PAST the file folders, & it's just a bunch of ".DLL" files.....I don't understand what any of the names of the folders mean...it's frustr8ing-coz this is my 2nd iTouch, my 1st one got stolen & I can't afford2buy my music back at this time & i NEVER before had a single problem with losing song file locations.
              Is there anyone out there who has been through this frustrating game of chasing your tail?....<that's how I feel>
If so I would be ever so gr8ful if maybe someone with the knowledge would be so kind as 2 tell me how/where 2 retrieve these songs & how to put everything back where it belongs, I would be 4ever gr8ful !!!
I can't afford 2 replace the songs just like I'm unable 2 buy back my old music from my stolen iTouch....man that was an awesome collection-someday I'll be able 2 afford 2 do that & I would like 2 have all the new music that I paid 4 but cannot find when I got my new iTouch....that would just be wonderful.
             I hope someone sees this post that can help me retrieve these files....losing $100.00 of iTunes is a REAL BUMMER!!!!!!
                                                  ThanQ SO very much!
                                                                         [email protected] or [email protected] or [email protected] .
                                                                                           You can also find me on Facebook, my given name is Tiffinie Trimmer, &
                                                                                            that's my Facebook "handle". ThanQ 4 taking the time 2 read all of this!
                                                                                            hope 2 get a reply someday....I'll B checking all my emails & my Facebook, as well
                                                                                            as marking this page in my FAVORITES so I can find it fast! Take Care!!!

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

Exchange 2010 - The certificate status could not be determined because the revocation check failed.

I have tried everything I have found online to get my DigiCert to work.
I have exported the cert and imported it into my child domains and they look perfect.
It is just my parent domain having issues.
netsh winhttp show proxy
does show my correct proxy server for http and https and port 8080
I have tried name, FQDN and IP address.
In the Bypass-list I have tried none, *.domain.com, and a list of all domains and child domains in my forest.
I have flushed the cache
certutil -urlcache crl delete
certutil -urlcache ocsp delete
and rebooted the Exchange 2010 (Windows 2008 R2) server
No matter what, I still see in my Server Configuration for the parent domain's DigiCert cert the message
The certificate status could not be determined because the revocation check failed.
with a red X on the left hand icon. Again, Child domains all say "The certificate is valid for Exchange Server usage."
Note: In spite of having the red X, I was able to assign via EMS the services.
Webmail works fine. Outlook Anywhere fails... I suspect it is due to my red X problem.
Suggestions?
Thanks in Advance
Jim.
Jim.

I have contacted DigiCert and they said the cert is working per their utility, hence the problem is outside the scope of their support.
I have followed, several times, http://support.microsoft.com/kb/979694
http://www.digicert.com/help/ reports all is well.
The DigiCertUtil.exe reports all is well and happy.
I have run
netsh winhttp set proxy proxy-server="http=myproxy:8080;https=myproxy:8080" bypass-list="*.mydomain.com"
Current WinHTTP proxy settings:
Proxy Server(s) : http=myproxy:8080;https=myproxy:8080
Bypass List : *.mydomain.com
I have flushed the cache using the commands
certutil -urlcache crl delete
certutil -urlcache ocsp delete
I still see in my Server Configuration for the parent domain's DigiCert cert the message
"The certificate status could not be determined because the revocation check failed."
with a red X on the left hand certificate icon.
To verify the cert via command line:
certutil -verify -urlfetch c:\mail_domain_com.cer
LoadCert(Cert) returned ASN1 bad tag value met. 0x8009310b (ASN: 267)
CertUtil: -verify command FAILED: 0x8009310b (ASN: 267)
CertUtil: ASN1 bad tag value met.
I suspect this is why I cannot get Outlook Anywhere to connect.
Child domains show a happy certificate icon. Parent domain does not.
Still scratching my head.
Thanks all!
Jim.

IDVD5, "The application iDVD could not be opened because the required ha."

First post in these subject forums. I am posting the same text in iDVD and iMovieHD which were from iLife'05, but I won't post there.
I loaded iLife'05 and also managed to get iDVD5 loaded although the packaging indicated that I needed to have a 733mhz G4 or faster processor and I have a Prismo Powerbook, 500 mhz and it was successful or maybe not.
Then I opened iDVD, I got this Error message..."The application iDVD could not be opened because the required hardware could not be found"...which makes sense as I have an external Lacie (CD-R,-RW, DVD-R,-RAM,-RW,R,+RW,R DL) burner that I bought about a year ago that my wife also uses on her G4 tower.......... and I did not have it connected. So I connected it and when I opened iDVD again and it still reads: "The application iDVD could not be opened because the required hardware could not be found." Shut down and reboot, no difference.
This probably does not have any bearing on the issue but in the System Profiler for "Disk Burning" there is a parameter "Burn Support" which is "Yes (Unsupported)", should this be "Yes (supported)"?
Question #1: Does iDVD5 only work with an Apple "superdrive" or does it work with other third party "DVD burners" ?
So I used iMovieHD from iLife'05 to create a project of an old family vacation (from an old 8mm Sony Handycam) and wanted to create a DVD, for archive reasons and to view on TV with a DVD player, but I could not do anything because of different errors now in iMovieHD.
File > Share...(a window opens and I choose iDVD and then click the "share" button) and this error comes up:
The movie could not be sent to iDVD, because of an unknown error.
"Please make sure that iDVD is properly installed, that your project disk has write permission, and that you have enough disk space. (Error 0)"
Next I tried: File > Burn Project to Disc......and this error comes up.
No Disc Burning Drive Found
"If you have an apple-supported disc burner, please check your connections and try again."
The project file is 5.89GB and I have 57.97GB free on the hard drive so I don't think that space on the hard drive is an issue.
Question #2: Is the issue of not being able to create a DVD from iMovieHD related to the iDVD issue although the error messages in iMovieHD and iDVD are different?
Question #3: How are Video DVD's from the Hollywood Studios able to make DVD's longer than 2 hours?
Thanks all for your help in advance. John

Klaus1, thank you.
I will verify again to make sure that I have the correct driver installed for the LaCie drive and I know positively it was connected via firewire.
That being said, after reading a lot of postings on the web, I am getting the impression that these iLife05 applications need a native Apple superdrive on order to burn a DVD. I do not have any other third party apps loaded on it yet it, but I will load some that can burn to a DVD. If I am successful in getting the non-Apple apps to burn a DVD with the LaCie, I will try again with iDVD5 and if I still can't get iDVD to do it, then maybe my assumption would be valid.
Thanks again!

'The song "xyz" could not be used because the original file could not be found.

I am quite new to iTunes so please excuse me if the questions seem daft
I have recently changed my default iTunes Media folder location from my local C:\ drive to my home network storage device
(my PC is permanently mapped to this NAS storgae drive)
Now When I go to play a song in itunes I get the message 'The song "xyz" could not be used because the original file could not be found. Would you like to locate it"
Looking in the new iTunes Media folder, I can see the following folders and they are mostly empty:
Automatically Add to iTunes
Downloads
Mobile Applications
Music
Note that I have music that I bought from iTunes and music from other sources \ given to me by friends
Questions:
(1) How do I get all my music back into this new iTunes Media folder?
(2) Exactly which files contain my music? (I ask because we have 2 or 3 libraries that I wish to consolidate into 1 master Library for us all)
If I know exactly which files are required I can delete any other files cluttering up my storage and PC

Changing the media folder path tells iTunes where to put new media that is ripper or purchased. It may offer to consolidate to the new location when you make the edit, if not iTunes will expect existing content to remain on the original path.
The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. (Due to a bug in iTunes 12 you currently have to say No twice!) Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case.
In some cases iTunes may be able to repair itself if you go through the same steps with Get Info but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
For more background on the typical layout of the iTunes library see Make a split library portable.
1) It depends on exactly what you have done to break things.
2) Your media files are where you put them, or where iTunes copies them to when they are added to the library. If multiple libraries use the same set of media folders there can be problems if edits in one library cause content to be moved as the other libraries will no longer see those tracks on the original path, and won't know to look in a new one.
tt2

"The home folder could not be created because the network name cannot be found" error in AD users and computers

Our home folders are stored on a non-windows NAS device and with Windows XP and 2003 we've always got the above error when creating or modifying users home folders, even when the shares were al ready created and being used.
However this was never really a big issue as the error that popped up was really for information and finshed with a "we've modified the user properties anyway, please create the share manually" type message.
Unfortunately now we are moving to windows 7 and 2008R2, this last part of the the message is missing and it won't accept the correct value.
This issue may be in the way that the NAS device shares the folder, as only the username that matches the folder name can access the share. This behaviour can't be modified.
Is there a way to get Windows 7/2008R2 AD users and computers to behave the same way that Windows XP/2003 does , i.e. don't try and create the share just set the value in the user properties ?
The AD is still at 2003 level and we can still use Windows XP/2003 clients to make the changes but this is a bit of a limitation.

The KB article is almost what we have apart from theitalic underlined
part
Consider the following scenario:
You use a domain administrator account to log on to a computer that is running Windows 7 or Windows Server 2008 R2.
You use the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in to connect to a domain controller.
You open the Properties dialog box of a user account.
The user account has sole access to a shared folder path that cannot be accessed by the administrator account.
You set the Remote Desktop Services Home Folderattribute to the shared folder path.
NoteThis attribute is located on the
Remote Desktop Services Profiletab.
You click Apply or OK.
In this scenario, you receive the following error message:
The home folder could not be created because: The network name cannot be found.
Note If you click Apply or OK again, no error message is returned. However, the setting is not saved.
I think the important bit is
The user account has sole access to a shared folder path that cannot be accessed by the administrator account.
We manually create the shares on our NAS and then just want to enter the path in the profile tab, I suppose the question is how to we stop it trying to create the shares ?

Iphoto update "The photo "X" could not be opened, because the original item cannot be found."

Updating iphoto and get the Alert "The photo “X” could not be opened, because the original item cannot be found." Which is because I have archived thousands of photos offline. I can't go through the entire list one by one hitting the "cancel" button, but iPhoto apparently won't update unless this is done. Is there a way to skip this step? I can't run iPhoto at all with the alert live.
Mac OS X 10.9.2

Do you have a referenced library (The iPhoto advanced preference to "copy imported items to the iPhoto library" has been unchecked) which is strongly NOT recommended.
If so then your only choice is to restore the originals back to the exact path they had when you imported them or to rebuild your library using iPhoto Library Manager - http://www.fatcatsoftware.com/iplm/ - without them
LN

HT4623 i have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? help??

I have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? any suggestions?

The activation servers are probably overloaded with everyone trying to update to iOS 7 today. You might need to wait and try again later.

The server process could not be started because the configured identity is incorrect

Good morning
I have the same problem as here, every moning i must writing pasword.
https://social.msdn.microsoft.com/Forums/en-US/f95ee480-dda1-42fd-96af-596531e7ac2e/the-server-process-could-not-be-started-because-the-configured-identity-is-incorrect?forum=windowstransactionsprogramming
But my configuration is the same as was answer in this post, may be you can help me with another idea?. Thanks.
Windows 2008 R2 64Bit

Both machines start with an automatic login so technically there is an interactive user.
Nevertheless, it is an interesting point. i will try to configure the applications to run under a particular user and see if that changes anything.
Thank you
Peter

The alias "computername" could not be opened, because the or

The alias "computername" could not be opened, because the original item cannot be found....
I keep getting this messege on my powerbook when trying to connect to my pc....i have check all my settingon my mac and they are fine...it must be a windows thing...is there any help out there..

P.S Just went back to simple file sharing and ran thru the network setup wizard and that works ok as well so not sure how useful my last post actually is

TS1718 Why do I get this message: The song "title" could not be used because the oringinal file could not be found. Would you like to locate it?

Why do I get this message: The song "title" could not be used because the oringinal file could not be found. Would you like to locate it?

John Black3 wrote:
Many of my songs in my iTunes Library no longer play. I get this error message: "The song xxx could not be used because the original file could not be found. Would you like to locate it?
this usually happens when a user moves or deletes files in the finder - a sure way to upset iTunes.
did you move or delete files in the finder ?
I cannot locate the song.
if you let iTunes manage your library, all your content will be in <MacintoshHD>/users/<yourname>/music/iTunes/iTunes music (or media)/music. did you look there ? tried a spotlight search ?
if the files are really gone, and have been purchased from the iTunes store, see Downloading past purchases from the App Store, iBookstore, and iTunes Store.

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