Unable to complete backup error message

Im getting this message while trying to backup my portable USB drive
"Time Machine Error Unable to complete backup. An error occurred while linking files on the backup volume"
any ideas how i can fix this?
Ive been backing it up fine for about a month and a half but its started doing this today..
cheers

The suggestions here are great. I did this before I read the posts here. First I deleted the backups on TM. Than reformatted the TM external FW drive. The next backup went but stopped. I found that the external drive for IPhoto was backed up but my primary HD was not. I than repaired permissions on the main drive. At this point I deleted the log on TM and tried the back up again. After several attempts it has begun to work again. So far so good. Hope this is of some use to you.

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  • "Time machine unable to complete backup, Error while copying files"

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  • In Time Machine "Unable to complete backup. An error occurred while completing the backup folder

    Time machine fails to complete backup

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    11/25/13 9:08:25.726 AM sandboxd: ([51315]) webfilterproxyd(51315) deny network-inbound 192.168.1.11:51438
    11/25/13 9:08:37.552 AM mds: (Normal) DiskStore: Rebuilding index for /Volumes/LaCie/Backups.backupdb
    11/25/13 9:08:37.579 AM mds: (Normal) DiskStore: vsd:0x7f9bbb81a400 V1 backup being replaced by V2:/Volumes/LaCie/.Spotlight-V100/Store-V1/Stores/AF91ABB4-CBC0-43CA-B0E7-62B0C 66FE74C
    11/25/13 9:08:37.594 AM mds: (Normal) DiskStore: Rebuilding index for /Volumes/LaCie
    11/25/13 9:08:37.599 AM mds: (Error) DiskStore: Unable to create/find index location C243AE39-2379-4DD9-BEB0-92235DDD9C09 0
    11/25/13 9:10:11.000 AM kernel: IOSurface: buffer allocation size is zero
    O3REQUIRE FAILED: ret == 0
       - file: /SourceCache/BezelServices/BezelServices-232.3/Utilities/Utilities.c
       - line: 91
    11/25/13 11:14:10.346 AM loginwindow: Failed to lookup Bezel UI Server port: Bootstrap Unknown Service.
    11/25/13 11:14:10.351 AM com.apple.SecurityServer: Session 100194 created
    11/25/13 11:14:10.403 AM loginwindow: Login Window Started Security Agent
    11/25/13 11:14:10.602 AM SecurityAgent: Echo enabled
    11/25/13 11:14:10.602 AM SecurityAgent: Echo enabled
    11/25/13 11:14:11.437 AM com.apple.launchctl.LoginWindow: com.apple.findmymacmessenger: Already loaded
    11/25/13 11:14:12.226 AM WindowServer: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    11/25/13 11:14:12.391 AM applepushserviced: <APSCourier: 0x10da243c0>: Stream error occurred for <APSTCPStream: 0x10da4f970>: The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.)
    11/25/13 11:14:14.589 AM SecurityAgent: User info context values set for dgoldsworthy
    11/25/13 11:14:14.589 AM SecurityAgent: User info context values set for dgoldsworthy
    11/25/13 11:14:14.701 AM authorizationhost: Failed to authenticate user <dgoldsworthy> (error: 9).
    11/25/13 11:14:21.318 AM SecurityAgent: User info context values set for dgoldsworthy
    11/25/13 11:14:21.319 AM SecurityAgent: User info context values set for dgoldsworthy
    11/25/13 11:14:21.706 AM SecurityAgent: Login Window login proceeding
    11/25/13 11:14:21.706 AM SecurityAgent: Login Window login proceeding
    11/25/13 11:14:22.187 AM loginwindow: Login Window - Returned from Security Agent
    11/25/13 11:14:22.196 AM loginwindow: USER_PROCESS: 51465 console
    11/25/13 11:14:22.428 AM applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.iCalPush': unknown error code
    11/25/13 11:14:22.544 AM com.apple.launchd.peruser.501: (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    11/25/13 11:14:22.548 AM com.apple.launchctl.Aqua: load: option requires an argument -- D
    11/25/13 11:14:22.548 AM com.apple.launchctl.Aqua: usage: launchctl load [-wF] [-D <user|local|network|system|all>] paths...
    11/25/13 11:14:23.503 AM UserEventAgent: CaptiveNetworkSupport:CNSServerRegisterUserAgent:187 new user agent port: 29875
    11/25/13 11:14:23.687 AM com.apple.launchd.peruser.501: (com.apple.launchctl.Aqua[51487]) Exited with code: 1
    11/25/13 11:14:27.567 AM applepushserviced: <APSCourier: 0x10da243c0>: Stream error occurred for <APSTCPStream: 0x10da955d0>: The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.)
    11/25/13 11:14:28.111 AM loginwindow: Unable to lauch TAL startup item: (null)
    11/25/13 11:14:28.176 AM mDNSResponder: NameResolvesToAddr failed:_rpcCall_NameResolvesToAddr mp:70
    11/25/13 11:14:30.905 AM Mail: Using V2 Layout
    11/25/13 11:14:34.352 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
    11/25/13 11:14:34.352 AM com.apple.dock.extra: 2013-11-25 11:14:34.351 com.apple.dock.extra[51518:1a07] Could not connect the action buttonPressed: to target of class NSApplication
    11/25/13 11:14:46.737 AM [0x0-0x2bcdbcb].com.apple.mail: com.apple.Dataclass.DeviceLocator
    11/25/13 11:14:46.737 AM [0x0-0x2bcdbcb].com.apple.mail: com.apple.Dataclass.Mail
    11/25/13 11:14:46.737 AM [0x0-0x2bcdbcb].com.apple.mail: com.apple.Dataclass.Ubiquity
    11/25/13 11:14:46.737 AM [0x0-0x2bcdbcb].com.apple.mail: com.apple.Dataclass.MediaStream
    11/25/13 11:14:46.737 AM [0x0-0x2bcdbcb].com.apple.mail: com.apple.Dataclass.BackToMyMac
    11/25/13 11:14:46.737 AM [0x0-0x2bcdbcb].com.apple.mail: com.apple.Dataclass.Contacts
    11/25/13 11:14:46.737 AM [0x0-0x2bcdbcb].com.apple.mail: com.apple.Dataclass.Bookmarks
    11/25/13 11:14:46.737 AM [0x0-0x2bcdbcb].com.apple.mail: com.apple.Dataclass.Calendars
    11/25/13 11:14:47.340 AM mDNSResponder: DeregisterInterface: Frequent transitions for interface en1 (192.168.1.11)
    11/25/13 11:15:09.213 AM mds: (Normal) DiskStore: Rebuilding index for /Volumes/LaCie/Backups.backupdb
    11/25/13 11:15:09.241 AM mds: (Normal) DiskStore: vsd:0x7f9bbbc10e00 V1 backup being replaced by V2:/Volumes/LaCie/.Spotlight-V100/Store-V1/Stores/AF91ABB4-CBC0-43CA-B0E7-62B0C 66FE74C
    11/25/13 11:15:09.260 AM mds: (Error) DiskStore: Unable to create/find index location A7695109-F2AC-4225-97A4-EC26B035D257 0
    11/25/13 11:15:09.266 AM mds: (Normal) DiskStore: Rebuilding index for /Volumes/LaCie
    11/25/13 11:49:15.000 AM kernel: IOSurface: buffer allocation size is zero
    11/26/13 9:42:12.998 AM com.apple.SecurityServer: Session 100199 created
    11/26/13 9:42:14.000 AM kernel: IOSurface: buffer allocation size is zero
    11/26/13 9:42:21.420 AM sandboxd: ([52363]) WebProcess(52363) deny file-read-data /private/var/folders/p2/63r06j813xq7skckqtbn7dw00000gn/C/com.nvidia.OpenGL
    11/26/13 9:42:21.448 AM sandboxd: ([52363]) WebProcess(52363) deny file-write-create /private/var/folders/p2/63r06j813xq7skckqtbn7dw00000gn/C/com.nvidia.OpenGL/0361 820C-7006-3AB4-91A1-D589847D8455/9C6E3681D12A6DBB/C0DFC936-7CBA-3F6C-AD06-180A99 1B70C2.toc
    11/26/13 12:43:22.479 PM com.apple.Dock.agent: objc[52554]: Class ABBezelWindow is implemented in both /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook and /Library/Widgets/Address Book.wdgt/AddressBook.widgetplugin/Contents/MacOS/AddressBook. One of the two will be used. Which one is undefined.
    11/26/13 12:43:25.705 PM DashboardClient: error [1001] setting colorSpace to iMac colorspace
    11/26/13 12:44:15.853 PM Dock: kCGErrorIllegalArgument: CGSReleaseWindow: Invalid window 2
    11/26/13 12:44:15.853 PM Dock: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    11/26/13 12:45:06.816 PM com.apple.SecurityServer: Killing auth hosts
    11/26/13 12:45:06.816 PM com.apple.SecurityServer: Session 100199 destroyed
    11/26/13 12:45:07.215 PM com.apple.SecurityServer: Session 100202 created
    11/26/13 12:45:30.471 PM iCal: ServerNotifications: Setting delegate to APSD
    11/26/13 12:45:30.739 PM iCal: ServerNotification: configureService called with nil password
    11/26/13 12:45:31.596 PM [0x0-0x2cd8cd6].com.apple.iCal: com.apple.Dataclass.DeviceLocator
    11/26/13 12:45:31.596 PM [0x0-0x2cd8cd6].com.apple.iCal: com.apple.Dataclass.Mail
    11/26/13 12:45:31.596 PM [0x0-0x2cd8cd6].com.apple.iCal: com.apple.Dataclass.Ubiquity
    11/26/13 12:45:31.596 PM [0x0-0x2cd8cd6].com.apple.iCal: com.apple.Dataclass.MediaStream
    11/26/13 12:45:31.596 PM [0x0-0x2cd8cd6].com.apple.iCal: com.apple.Dataclass.BackToMyMac
    11/26/13 12:45:31.596 PM [0x0-0x2cd8cd6].com.apple.iCal: com.apple.Dataclass.Contacts
    11/26/13 12:45:31.596 PM [0x0-0x2cd8cd6].com.apple.iCal: com.apple.Dataclass.Bookmarks
    11/26/13 12:45:31.596 PM [0x0-0x2cd8cd6].com.apple.iCal: com.apple.Dataclass.Calendars
    11/26/13 12:45:31.996 PM iCal: Subscription request completed
    11/26/13 12:45:49.351 PM iCal: clip: empty path.
    11/26/13 2:12:20.781 PM diskmanagementd: DM ->T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: inHostDiskUDS=0x101985c20=disk0s2=Macintosh HD inWhatStr=RecoveryInfoBaseSystemVersion
    11/26/13 2:12:21.019 PM diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did get booterRecoveryUDS=0x101985ae0=disk0s3=Recovery HD
    11/26/13 2:12:21.401 PM diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did mount nobrowse; MP=/Volumes/Recovery HD OMS=0x7faaa8d03360
    11/26/13 2:12:21.401 PM diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: getting dict from file=/Volumes/Recovery HD/com.apple.recovery.boot/SystemVersion.plist
    11/26/13 2:12:21.448 PM fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
    11/26/13 2:12:21.603 PM diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: got dict (or NULL=will return err): oooInfoDict=0x7faaa8d0cac0
    11/26/13 2:12:21.851 PM diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did if-needed-best-effort unmount
    11/26/13 2:12:21.852 PM diskmanagementd: DM <-T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: retErr=0 outInfoDict={
        ProductBuildVersion = 11C74;
        ProductCopyright = "1983-2011 Apple Inc.";
        ProductName = "Mac OS X";
        ProductUserVisibleVersion = "10.7.2";
        ProductVersion = "10.7.2";
    11/26/13 2:12:24.000 PM kernel: USBF:          4608025.819          AppleUSBEHCI[0xffffff800b205000]::Found a transaction past the completion deadline on bus 0x26, timing out! (Addr: 3, EP: 1)
    11/26/13 2:12:26.000 PM kernel: USBF:          4608027.819          AppleUSBEHCI[0xffffff800b205000]::Found a transaction past the completion deadline on bus 0x26, timing out! (Addr: 3, EP: 1)
    11/26/13 2:12:47.314 PM installd: PackageKit: ----- Begin stage -----
    11/26/13 2:12:47.372 PM installd: PackageKit: ----- End stage -----
    11/26/13 2:12:51.657 PM com.apple.backupd: Backup failed with error: 2
    11/26/13 2:17:48.811 PM SoftwareUpdateCheck: SoftwareUpdateCheck (Launch): launching app
    11/26/13 2:17:49.547 PM com.apple.SecurityServer: Failed to authorize right 'system.install.app-store-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [52708] for authorization created by '/System/Library/CoreServices/Software Update.app' [52704]
    11/26/13 2:17:49.547 PM com.apple.SecurityServer: Failed to authorize right 'system.install.software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [52708] for authorization created by '/System/Library/CoreServices/Software Update.app' [52704]
    11/26/13 2:26:38.000 PM kernel: IOSurface: buffer allocation size is zero
    11/26/13 2:27:57.192 PM mDNSResponder: 133: Could not write data to client because of error - aborting connection
    11/26/13 2:27:57.196 PM mDNSResponder: 133: DNSServiceGetAddrInfo      v4v6 www-google-analytics.l.google.com.
    11/26/13 2:27:58.000 PM kernel: IOSurface: buffer allocation size is zero
    11/26/13 2:28:12.000 PM kernel: IOSurface: buffer allocation size is zero
    11/26/13 2:31:10.000 PM kernel: IOSurface: buffer allocation size is zero
    11/26/13 2:38:24.000 PM kernel: CODE SIGNING: cs_invalid_page(0x1000): p=52749[GoogleSoftwareUp] clearing CS_VALID

  • HT3275 I get the following message - "Time Machine could not complete the backup."  "Unable to complete backup."  "An error occurred while creating the backup folder.""

    I get the following message - "Time Machine could not complete the backup."  "Unable to complete backup. An error occurred while creating the backup folder."" 
    This MAC is partioned with Windows 7 with only  50 gig devoted to Windows so my son can play Flight Simulator X on the machine. 
    I have a WD Passport External Hard Drive for the Back Up
    I have spoken with WD Tech Support and they have been fantastic but I still keep getting this message.  Any thought?
    Maxx

    Reboot the TC.. it sometimes gets lost on the network.. are you still actually using 10.6.8 as the problem is more prevalent on Lion and ML it seems is no better.
    You might find reset of the TC is needed. change the names to short, no spaces pure alphanumeric.
    Reset the TM to the new name.. use the A4 in Pondini's great KB.
    http://pondini.org/TM/Troubleshooting.html

  • HT3275 Got the message "Unable to complete backup. An error occurred while creating the backup folder."

    My time machine backup has stopped working. I received an error message that is not one listed on the support page: "Unable to complete backup. An error occurred while creating the backup folder."  I am on a new MacBook pro running Mountain Lion and using a 1 TB Passport drive as a time machine backup. Running DiskUtility finds no problem on the Passport.

    See #C10 in Pondini's excellent Time Machine Troubleshooting.
    http://pondini.org/TM/Troubleshooting.html

  • HT201514 Trying to back up Time Machine to My Passport Air external hard drive, which is supposed to be compatible with my iMac and Mountain Lion, but get the message: Unable to complete backup.  An error occurred while creating the backup folder.  Help!

    Hello, I've just bought a Mac compatible Passport Air external hard drive, which is supposed to be compatible with the OS I am using (Mountain Lion) but I keep getting an error message saying Unable to complete backup.  An error occurred while creting the backup folder.  I've tried all the help suggestions, but nothing with this actual message comes up - it appears to be partititioned correctly etc, so don't know what I'm doing wrong - any help would be greatly appreciated thank you.

    Were you not plugged in via USB to begin with?
    I would recommend performing some resets just to be on the safe side. Unplug the external HD, and try these steps:
    http://support.apple.com/kb/HT3964
    http://support.apple.com/kb/HT1379

  • I am trying to use Time Machine to back-up to an external hard drive and I get the following message.Unable to complete backup. An error occurred while creating the backup folder. Does anyone know what I should do?

    I am trying to use Time Machine to back-up to an external hard drive and I get the following message.Unable to complete backup. An error occurred while creating the backup folder. Does anyone know what I should do?

    Hello Drake, I suspect one or more of the Drives needs repairing, but...
    Have you looked through Pondini's extensive TM help site?
    http://Pondini.org/TM/FAQ.html
    http://pondini.org/TM/Troubleshooting.html
    Can't imaging something not being covered there.

  • I am getting this error message on my iMac. Time Machine unable to complete backup. An error occurred while creating the back up folder. Any ideas on how to fix???

    i am getting this error message on my iMac. Time Machine unable to complete backup. An error occurred while creating the back up folder. Any ideas on how to fix???

    See Pondini's TM FAQs

  • Keep getting this message when trying to back up iMac to time Machine: Unable to complete backup. An error occurred while copying files to the backup volume.

    Keep getting this message when trying to back up iMac to time Machine: Unable to complete backup. An error occurred while copying files to the backup volume. tried everything.

    Pondini's Time Machine FAQ for help with TM problems.  Also you can select Mac Help from the Finder's Help menu and search for "time machine" to locate articles on how to use TM.  See also Mac 101- Time Machine.
    Time Machine- Troubleshooting backup issues

  • My time machine always stops at some point... It always shows this message: "Time Machine Error. Unable to complete backup. An error occurred while copying files to the backup volume.

    My time machine always stops at some point... It always shows this message: "Time Machine Error. Unable to complete backup. An error occurred while copying files to the backup volume. I have tried everything and even did time machine in safe boot as told by an apple suppoprt advisor. still the same error after 16gb

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message that corresponds to a failed backup. Now
    CLEAR THE WORD "Starting" FROM THE TEXT FIELD
    so that all messages are showning, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
    If all you see are messages that contain the word "Starting," you didn't clear the text field.
    If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Some personal information, such as the names of your files, may be included — anonymize before posting.

  • HT3275 This help article says Red "i" message: "Unable to complete backup. An error occurred while copying files to the backup volume."  Restart, then try the backup once again."  OK, I've done that a few times and still receive the same error message. No

    My Time Machine backup is repeatedly failing -- instead I receive a message saying it's unable to complete backup because an error has occured.  The only "Help" advice is to restart the computer and try to back up again, but that did not solve the problem. Help, please?

    Restart the whole network.. not just the computer.. restart in correct order with everything off.
    modem
    TC or router
    clients
    2min gap.
    If you still have trouble, give us the whole network layout.. what broadband? what modem? any other router? are you using wireless? what mode is the TC in?
    I am assuming you are using a time capsule.

  • HT3275 The error message I get with Time Machine is 'Unable to complete backup. An error occurred while creating the backup folder.' Any idea how I solve this problem?

    I am a little perplexed. The Time Machine does seem to be backing up my data but I continually get the following message displayed on my screen 'Unable to complete backup. An error occurred while creating the backup folder.' I am using a WD My Passport for Mac portable hard disk drive.

    Hi Peter,
    http://pondini.org/TM/C10.html

  • HT3275 The message I get recently and often is "Time Machine couldn't complete the backup to "LaCie TmMachn". Unable to complete backup. An error occurred while creating backup folder." Anyone that can help me?

    The message I get recently and often is "Time machine couldn't complet the backup to "LaC TmMachn". Unable to complete backup. An error occurred while creating the backup folder."

    Welcome to the Apple Support Communities
    See > http://pondini.org/TM/C10.html

  • Time capsule won't back up - Unable to complete backup. An error occurred while creating the backup folder. Any ideas?

    I have tried all the resets, the firmware is the latest version, the green light is on.
    But I get this message "Unable to complete backup. An error occurred while creating the backup folder."
    Any ideas?

    Do setup again.. but make sure both your wireless and your ethernet have ipv6 turned on to local link.
    Done this OK, but no idea about IPv6 - something new to me and rather Appley I think?
    Unplug the WAN for the moment.. Just LAN port TC to the MBPr ethernet via thunderbolt.. (thunderbird was the kids puppet series.. Thunderbirds are go!!). Done - New real people Thunderbirds movie coming out soon I believe!!!
    Reset the TC again.. sorry.. !! You're welcome ... done.
    Make sure the ethernet now has an IP address.. 10.0.1.2 - Yep - done that - on ethernet anyway ...
    You need to open the network preferences to find out. Yep - that's good ...
    ****** I then reconnect the TC WAN to the router - is this right?
    And then I think I start going round in circles ... boot, reboot, restart, reboot again ...
    The final result is green light on TC, but error message when trying TM is "Backup disk is not available".
    Then open the airport utility and you should be able to setup the TC.
    Do as little setup as possible and then run the TM backup and see how it goes.
    I have managed to get Thunderbird to LAN on TC to create a folder on TC and copy a file onto it.
    So I guess the drive is working - it must be the software, settings or perhaps even the operator that isn't quite so clever ...
    I named network RFG, named device RFGTC.  RFG network shown as IP 192.168.0.72
    Wireless router is BT Homehub 3 with IP of 192.168.0.254 - is this issuing new IP addresses when rebooting TC?
    I have three wireless networks here - the BT Homehub3 wireless, the TC wireless, and also a D-link power socket ethernet thingy for an ethernet connection to the telly - DHP-W310AV which is also wireless link.  All are effectively connected to the BT Homehub - is there a conflict there?
    Have several times achieved in Airport Utility schematic with internet shown as green, RFGTC shown as green, light on TC green, but no TM backup run ... "backup disc not available."
    And there are no tall building around here to hurl myself off ... at least you can go to Sydney Harbour bridge - not too far away ... it was my son in Sydney that persuaded me to scrap Windows and go Apple ... it's all his fault ...

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