Unable to complete set up of used iPod Touch 5th Generation

I select English and United States and then put in my AppleId (which does not happen to be an email address - I have had the id for a long time). I also put in the password and then get an error telling me the AppleID has to be an email address. So I enter the email address associated with my apple ID and it tells me to go to iforgot.apple.com  I go there and reset my pw and also TRY to change the apple ID to my email address but it tells me the email address isn't available.  HELP

If this does not help
Frequently asked questions about Apple ID
Contact iTunes by:
Apple - Support - iTunes - Contact Us

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