Unable to configure wfmail.cfg

We have win 2k server with microsoft exchange as mail server..
i am trying to configure the wfmail.cfg as said in workflow guide. I am getting the following error:
System Configuration:
Mail Account: ACCOUNT=10.100.20.4/10.100.20.4
Document Management Account: DM_ACCOUNT=<none>
Document Management HTTP Server: DM_HTTPSERVER=<none>
Notification Query URL: QUERYURL=<none>
From Address: FROM=Oracle Workflow
Mailer Node name: NODE=wfoffice
OUTBOUND Queue: QUEUE=1
Send notification summary only: SUMMARYONLY=N
Allow Email Forwarded Response: ALLOW_FORWARDED_RESPONSE=Y
Send access key on HTML attachment: SEND_ACCESS_KEY=Y
Using direct response: DIRECT_RESPONSE=N
Auto Close FYI Notifications: AUTOCLOSE_FYI=Y
Reset Failed Notifications: RESET_FAILED=N
Idle time (seconds): IDLE=30
Log file: LOG=<none>
Shutdown request file: SHUTDOWN=shutdown
Fail command: FAILCOMMAND=echo "Mailer has exited"
Debug mode: DEBUG=N
SQL*Trace: SQLTRACE=N
Time Stamp: TIMESTAMP=N
Test Address: TEST_ADDRESS=[email protected]
Send Configuration:
Reply To address: REPLYTO=[email protected]
HTML Web Agent path: HTMLAGENT=http://10.100.23.11/pls/myworkflow
HTML Attachment file: HTMLFILE=attach.html
HTML Attachment desc: HTMLDESC=HTML
HTML Attachment type: HTMLTYPE=10003
Reset NLS Parameters: RESET_NLS=N
HTML Mail Template: HTML_MAIL_TEMPLATE=<none>
Respond Configuration:
Discard folder: DISCARD=e:\orahome1\wf\work\discard
Processed folder: PROCESS=e:\orahome1\wf\work\processed
Unprocessed folder: UNPROCESS=e:\orahome1\wf\work\unprocessed
Eforms folder: EFORMS=eforms
Response Tag file: TAGFILE=e:\orahome1\wf\wfmail.tag
wferr:
- 2009: Fatal error, mailer is exiting.
- WFUTL_UNSUPPORTED_CODESET CODESET=WE8MSWIN1252
"Mailer has exited"
What is MAPI compliant mail server?
Can i configure mailer for microsoft outlook?
help me out pl.

Thanks Allison..i could download the patch.
I am still unclear abt the configuration of the mailer. Suppose i have Workflow mailer in System A and mail server in System B.. For connecting the Workflow mailer and the mail server should i have to set the IP Address of the mail server in the accounts parameter in WFMAIL.cfg file or any other parameters to set?

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