Unable to connect Adobe.

I am having a serious probelm that I couldn't solve for days.
I have subscribed to Adobe Creative Cloud. I have installed Adobe Application Manager to my MacBookAir and it worked without any problems. Later I have installed it to my iMac and used without any problems but a few days ago it suddenly started to give error while opeening of Adobe Applicaion Manager afterwards I write my Adobe ID and Password. "Unable to connect Adobe." At the same time I tried to connect with My MacBookAir with same wireless and there is no problme either with internet connection or Abobe subscription. A few days agao I had connected to Adobe Support Chat and I had done whatever they said but the problem hadn't been resolved. I have cleared hosts file, uninstalled all Adobe applications and files and tried to reinstall, controlled firewall off but nothing solved the problem.
I am in great problem. And for my job I need my applications. Would you please help me or give me solution ideas?

Something is blocking communication across the network. I suspect it is something on your computer. It may be a software (anti-virus perhaps) or a firewall.
If you connect to the internet via a proxy server, it may be blocking communications. Some details in the following thread as well: http://forums.adobe.com/message/4834130
So, try switching off your anti-virus/firewall for a while and see if you're able to connect. Let us know how it goes.

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    [2011-05-16:00:59:40] Download failure: could not retrieve crl crypt object
    [2011-05-16:00:59:40] Cert chain validation succeeded
    [2011-05-16:00:59:42] Launching subprocess with commandline "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant"
    [2011-05-16:00:59:47] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:00:59:47] Commandline is: -x1 "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant"
    [2011-05-16:00:59:47] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:00:59:47] Invoking Application Installer for combined install
    [2011-05-16:00:59:47] Launching subprocess with commandline C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp -withRuntime -url "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant"
    [2011-05-16:00:59:47] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:00:59:47] Commandline is: -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp -withRuntime -url "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant"
    [2011-05-16:00:59:47] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:00:59:48] Validating app in folder C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant
    [2011-05-16:00:59:50] Application signature verified
    [2011-05-16:00:59:50] Unpackaging/validation complete
    [2011-05-16:00:59:50] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
    [2011-05-16:01:00:09] Launching subprocess with commandline C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -desktopShortcut -programMenu "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant"
    [2011-05-16:01:00:09] Relaunching with elevation
    [2011-05-16:01:00:13] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:01:00:13] Commandline is: -stdio \\.\pipe\AIR_9448_0 -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -desktopShortcut -programMenu "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant"
    [2011-05-16:01:00:13] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:00:13] Validating app in folder C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant
    [2011-05-16:01:00:15] Application signature verified
    [2011-05-16:01:00:15] Unpackaging/validation complete
    [2011-05-16:01:00:15] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
    [2011-05-16:01:00:15] Starting silent combined runtime update and app install.
    Updating runtime from version 1.5.3.9120 to version 2.6.0.19140.
    Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.0 to C:\Program Files  using the source file at C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant
    [2011-05-16:01:00:15] Installing msi at C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-05-16:01:00:22] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:00:22] Rolling back install of C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp\setup.msi
    [2011-05-16:01:00:22] Rollback complete
    [2011-05-16:01:00:22] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:00:22] Elevated install failed: error 0 1603
    [2011-05-16:01:00:25] Application Installer end with exit code 7
    [2011-05-16:01:00:25] Subprocess app installer failed (7)
    [2011-05-16:01:00:25] Runtime Installer end with exit code 7
    [2011-05-16:01:00:26] Subprocess Runtime Installer failed (7)
    [2011-05-16:01:00:26] Bootstrapper end with exit code 7
    [2011-05-16:01:05:30] Bootstrapper begin with version 2.5.0.16600 on Win x86
    [2011-05-16:01:05:30] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:05:30] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer
    [2011-05-16:01:05:45] Download failure: Unable to connect
    [2011-05-16:01:05:56] Bootstrapper end with exit code 11
    [2011-05-16:01:09:53] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:01:09:54] Commandline is:
    [2011-05-16:01:09:54] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:09:59] Relaunching with elevation
    [2011-05-16:01:09:59] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\airb453.tmp\adobe air installer.exe -ei
    [2011-05-16:01:10:05] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:01:10:05] Commandline is: -stdio \\.\pipe\AIR_9296_0 -ei
    [2011-05-16:01:10:05] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:10:05] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
    [2011-05-16:01:10:05] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\airb453.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-05-16:01:10:15] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:10:15] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\airb453.tmp\setup.msi
    [2011-05-16:01:10:15] Rollback complete
    [2011-05-16:01:10:15] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:10:15] Runtime Installer end with exit code 7
    [2011-05-16:01:10:20] Runtime Installer end with exit code 7
    [2011-05-16:01:11:08] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:01:11:08] Commandline is:
    [2011-05-16:01:11:08] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:11:13] Relaunching with elevation
    [2011-05-16:01:11:13] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\airf816.tmp\adobe air installer.exe -ei
    [2011-05-16:01:11:13] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:01:11:13] Commandline is: -stdio \\.\pipe\AIR_9492_0 -ei
    [2011-05-16:01:11:13] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:11:13] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
    [2011-05-16:01:11:13] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\airf816.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-05-16:01:11:22] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:11:22] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\airf816.tmp\setup.msi
    [2011-05-16:01:11:22] Rollback complete
    [2011-05-16:01:11:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:11:22] Runtime Installer end with exit code 7
    [2011-05-16:01:11:32] Runtime Installer end with exit code 7
    [2011-05-16:01:13:54] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:01:13:54] Commandline is:
    [2011-05-16:01:13:54] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:14:00] Relaunching with elevation
    [2011-05-16:01:14:00] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\air7dd8.tmp\adobe air installer.exe -ei
    [2011-05-16:01:14:00] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:01:14:00] Commandline is: -stdio \\.\pipe\AIR_9424_0 -ei
    [2011-05-16:01:14:00] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:14:00] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
    [2011-05-16:01:14:00] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\air7dd8.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-05-16:01:14:14] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:14:14] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\air7dd8.tmp\setup.msi
    [2011-05-16:01:14:14] Rollback complete
    [2011-05-16:01:14:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:14:14] Runtime Installer end with exit code 7
    [2011-05-16:01:14:16] Runtime Installer end with exit code 7
    [2011-05-16:01:15:48] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
    [2011-05-16:01:15:48] Commandline is:
    [2011-05-16:01:15:48] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:16:09] Relaunching with elevation
    [2011-05-16:01:16:09] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\air7669.tmp\adobe air installer.exe -ei
    [2011-05-16:01:16:17] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:01:16:17] Commandline is: -stdio \\.\pipe\AIR_9788_0 -ei
    [2011-05-16:01:16:17] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:16:18] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
    [2011-05-16:01:16:18] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\air7669.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-05-16:01:16:41] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:16:41] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\air7669.tmp\setup.msi
    [2011-05-16:01:16:41] Rollback complete
    [2011-05-16:01:16:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:16:41] Runtime Installer end with exit code 7
    [2011-05-16:01:16:44] Runtime Installer end with exit code 7
    [2011-05-16:01:18:16] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
    [2011-05-16:01:18:16] Commandline is:
    [2011-05-16:01:18:16] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:18:22] Relaunching with elevation
    [2011-05-16:01:18:22] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\air7a02.tmp\adobe air installer.exe -ei
    [2011-05-16:01:18:22] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
    [2011-05-16:01:18:22] Commandline is: -stdio \\.\pipe\AIR_9276_0 -ei
    [2011-05-16:01:18:22] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:18:23] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
    [2011-05-16:01:18:23] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\air7a02.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-05-16:01:18:30] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:18:30] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\air7a02.tmp\setup.msi
    [2011-05-16:01:18:30] Rollback complete
    [2011-05-16:01:18:30] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:18:31] Runtime Installer end with exit code 7
    [2011-05-16:01:18:45] Runtime Installer end with exit code 7
    [2011-05-16:01:27:15] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
    [2011-05-16:01:27:15] Commandline is:
    [2011-05-16:01:27:15] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:27:20] Relaunching with elevation
    [2011-05-16:01:27:20] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\aira7b6.tmp\adobe air installer.exe -ei
    [2011-05-16:01:27:21] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
    [2011-05-16:01:27:21] Commandline is: -stdio \\.\pipe\AIR_9720_0 -ei
    [2011-05-16:01:27:21] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:27:21] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
    [2011-05-16:01:27:21] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\aira7b6.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-05-16:01:27:33] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:27:33] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\aira7b6.tmp\setup.msi
    [2011-05-16:01:27:33] Rollback complete
    [2011-05-16:01:27:33] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:27:33] Runtime Installer end with exit code 7
    [2011-05-16:01:27:41] Runtime Installer end with exit code 7
    [2011-05-16:01:30:54] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:01:30:54] Commandline is:
    [2011-05-16:01:30:54] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:31:01] Relaunching with elevation
    [2011-05-16:01:31:01] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\airfbb.tmp\adobe air installer.exe -ei
    [2011-05-16:01:31:09] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:01:31:09] Commandline is: -stdio \\.\pipe\AIR_10020_0 -ei
    [2011-05-16:01:31:09] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:31:10] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
    [2011-05-16:01:31:10] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\airfbb.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-05-16:01:31:16] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:31:17] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\airfbb.tmp\setup.msi
    [2011-05-16:01:31:17] Rollback complete
    [2011-05-16:01:31:17] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-05-16:01:31:17] Runtime Installer end with exit code 7
    [2011-05-16:01:31:23] Runtime Installer end with exit code 7
    [2011-05-16:01:41:24] Bootstrapper begin with version 2.5.0.16600 on Win x86
    [2011-05-16:01:41:24] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:41:24] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer
    [2011-05-16:01:41:30] Download success
    [2011-05-16:01:41:30] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer.p7
    [2011-05-16:01:41:30] Download success
    [2011-05-16:01:41:30] Detached signature verified
    [2011-05-16:01:41:30] Begin cert chain validation
    [2011-05-16:01:41:30] Begin crl download from http://crl.adobe.com/prodSvce.crl
    [2011-05-16:01:41:31] Download success
    [2011-05-16:01:41:31] Begin crl download from http://crl.adobe.com/cds.crl
    [2011-05-16:01:41:31] Download success
    [2011-05-16:01:41:31] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
    [2011-05-16:01:41:31] Download failure: could not retrieve crl crypt object
    [2011-05-16:01:41:31] Cert chain validation succeeded
    [2011-05-16:01:41:34] Launching subprocess with commandline "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant"
    [2011-05-16:01:41:47] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:01:41:47] Commandline is: -x1 "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant"
    [2011-05-16:01:41:47] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:41:47] Invoking Application Installer for combined install
    [2011-05-16:01:41:47] Launching subprocess with commandline C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp -withRuntime -url "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant"
    [2011-05-16:01:41:47] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:01:41:47] Commandline is: -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp -withRuntime -url "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant"
    [2011-05-16:01:41:47] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:41:48] Validating app in folder C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant
    [2011-05-16:01:41:50] Application signature verified
    [2011-05-16:01:41:50] Unpackaging/validation complete
    [2011-05-16:01:41:50] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
    [2011-05-16:01:42:02] Launching subprocess with commandline C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -desktopShortcut -programMenu "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant"
    [2011-05-16:01:42:02] Relaunching with elevation
    [2011-05-16:01:42:08] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-16:01:42:08] Commandline is: -stdio \\.\pipe\AIR_8980_0 -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -desktopShortcut -programMenu "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant"
    [2011-05-16:01:42:08] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
    [2011-05-16:01:42:09] Validating app in folder C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant
    [2011-05-16:01:42:11] Application signature verified
    [2011-05-16:01:42:11] Unpackaging/validation complete
    [2011-05-16:01:42:11] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
    [2011-05-16:01:42:11] Starting silent combined runtime update and app install.
    Updating runtime from version 1.5.3.9120 to version 2.6.0.19140.
    Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.0 to C:\Program Files  using the source file at C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant
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