Unable to connect database- Demantra Engine

All,
I am trying to run demantra analytical engine from engine admin in windows server. Once default credentials entered and try to connect, its throwing "Failed to connect to the database". Can someone help to resolve the issue. Am I missing any pre-req setups.
Thanks in Advance
JJ

are you able to connect to the demantra database using the same credentials.. try in sql, toad, sql developer whether the credentials works and you are able to connect

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        Version=4.0.30319.33440
        BuildType=retail
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        Module=C:\Windows\Microsoft.Net\assembly\GAC_64\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.Wrapper.dll
        Version=4.0.30319.33440
        BuildType=retail
        Product=Microsoft® .NET Framework
    SMDiagnostics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\SMDiagnostics\v4.0_4.0.0.0__b77a5c561934e089\SMDiagnostics.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\SMDiagnostics\v4.0_4.0.0.0__b77a5c561934e089\SMDiagnostics.dll
        Version=4.0.30319.33440
        BuildType=retail
        Product=Microsoft® .NET Framework
    DB.DelegatedAdmin, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\DB.DelegatedAdmin.dll
        Module=C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\DB.DelegatedAdmin.dll
        Version=3.2.7620.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2012 R2
    DB.TieredPerfCounters, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\DB.TieredPerfCounters.dll
        Module=C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\DB.TieredPerfCounters.dll
        Version=3.2.7510.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2012 R2
    Engine.PhysicalMachine, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\Engine.PhysicalMachine.dll
        Module=C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\Engine.PhysicalMachine.dll
        Version=3.2.7515.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2012 R2
    Engine.UpdateManagement, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\Engine.UpdateManagement.dll
        Module=C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\Engine.UpdateManagement.dll
        Version=3.2.7510.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2012 R2
    Engine.RunAs, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\Engine.RunAs.dll
        Module=C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\Engine.RunAs.dll
        Version=3.2.7510.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2012 R2
    System.Numerics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Numerics.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Numerics.dll
        Version=4.0.30319.33440
        BuildType=retail
        Product=Microsoft® .NET Framework
    Engine.DB.Scheduler, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\Engine.DB.Scheduler.dll
        Module=C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\Engine.DB.Scheduler.dll
        Version=3.2.7510.0
        BuildType=retail
        Product=System Center Virtual Machine Manager 2012 R2
    System.ServiceModel.Internals, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel.Internals\v4.0_4.0.0.0__31bf3856ad364e35\System.ServiceModel.Internals.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel.Internals\v4.0_4.0.0.0__31bf3856ad364e35\System.ServiceModel.Internals.dll
        Version=4.0.30319.33440
        BuildType=retail
        Product=Microsoft® .NET Framework
    System.DirectoryServices, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.DirectoryServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.DirectoryServices.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.DirectoryServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.DirectoryServices.dll
        Version=4.0.30319.33440
        BuildType=retail
        Product=Microsoft® .NET Framework
    System.Management, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Management\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Management.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Management\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Management.dll
        Version=4.0.30319.33440
        BuildType=retail
        Product=Microsoft® .NET Framework
    System.IdentityModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
        Location=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.IdentityModel\v4.0_4.0.0.0__b77a5c561934e089\System.IdentityModel.dll
        Module=C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.IdentityModel\v4.0_4.0.0.0__b77a5c561934e089\System.IdentityModel.dll
        Version=4.0.30319.33440
        BuildType=retail
        Product=Microsoft® .NET Framework
    --------- Extra Data for Watson Report -------------
    Error Reporting Enabled=True
    *** Extra Data ***
    Process ID = 1500 (0x05dc)
    Managed Thread ID = 25
    Native Thread ID = 1260 (0x04ec)
    Thomas.

    I (quite honestly) am one of those folks that generally do not read the KB articles associated with a patch or UR or SP - as you don't expect details like have been put into this particular one.
    But as Kristian pointed out - within that KB article is the SQL script that modifies / updates this SQL Stored Procedure.
    http://blogs.technet.com/b/scvmm/archive/2014/01/29/how-to-update-scvmm-2012-r2-to-update-rollup-1.aspx
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    Brian Ehlert
    http://ITProctology.blogspot.com
    Learn. Apply. Repeat.
    Disclaimer: Attempting change is of your own free will.

  • Server cleanup wizard problem - unable to connect to the WSUS Server Database.

    I'm trying to run server cleanup wizard.. it starts to run and then after a while it gives me this error:
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    .Net SqlClient Data Provider
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       at Microsoft.UpdateServices.Internal.BaseApi.SoapExceptionProcessor.DeserializeAndThrow(SoapException soapException)
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       at Microsoft.UpdateServices.Internal.BaseApi.Update.SearchUpdates(UpdateScope searchScope, ExtendedPublicationState publicationState, UpdateServer updateServer)
       at Microsoft.UpdateServices.Internal.BaseApi.UpdateServer.GetUpdates(UpdateScope searchScope)
       at Microsoft.UpdateServices.UI.AdminApiAccess.UpdateManager.GetUpdates(ExtendedUpdateScope filter)
       at Microsoft.UpdateServices.UI.AdminApiAccess.WsusSynchronizationInfo.InitializeDerivedProperties()
       at Microsoft.UpdateServices.UI.AdminApiAccess.WsusSynchronizationInfo.get_NewUpdatesCount()
       at Microsoft.UpdateServices.UI.SnapIn.Pages.SyncResultsListPage.GetSyncInfoRow(WsusSynchronizationInfo syncInfo)
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    [a] Yes there are, we have Kaspersky enterprise DB, Report Server DB and local application DB.
    Are there any other services running on this WSUS Server?
    [b] Yes there are, we have Active Directory, Kaspersky enterprise, SQL Server 2005, and WSUS all on the same server.
    How many days since your WSUS server was first installed?
    [c] It's been about a year now.
    What is the physical size of the SUSDB.mdf file?
    [d] 9,666,752 KB
    What is the hardware configuration of this machine, including disk drives?
    [e] Intel Xeon 1.86, 2GB Ram, HD C: 39GB - E: 25.2, running Windows Server 2003 R2 SP2.
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    [f] Around 40.
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    [g] Windows XP-vista, Windows Server 2003, Office 2003-2007, SQL Server 2005.
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    There's no doubt in my mind that some of your performance issues are directly related to disk and database fragmentation.
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    I'd suggest the following long-term fixes:
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    2. Lacking #1, this machine needs more memory. It also needs more disk spindles. At a minimum the databases being serviced should be on a dedicated physical drive; ideally there would be two dedicated drives allocated for supporting database services. The
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    1. Shutdown the Update Services service, SQL Server database engine, and any other services dependent on the SQL Server database engine (Kapersky, and other reporting applications). Disconnect from the network to temporarly eliminate DC traffic. (You could also shutdown the AD services, but disconnecting the network cable is ever-so-much easier.) Defragment ALL drives.
    2. Restart ONLY the SQL Server service. Obtain this SQL script to Reindex the WSUS Databases.
    3. Restart ONLY the Update Services service. Attempt the Server Cleanup Wizard again. Run it in two passes. Pass 1 performing everything except  remove unused updates. Pass 2 running only remove unused updates.
    4. After completion of the Server Cleanup Wizard, reconnect the machine to the network and resume all other services.
    5. If you're able to complete #3, secure the services of a well-qualified DBA to determine if there are any misconfigurations in your SQL Server setup that would account for why your WSUS database is 9GB in size -- such as improperly configured autogrowth parameters. Based on the products you're updating and only forty clients, 9GB is about 3x the maximum size I would expect to see in a WSUS database. It's possible this is simply caused by excess unused updates, it's possible it's caused by fragmentation, it's probable it was caused by unnecessary autogrowth of the database due to insufficient update maintenance. You'll want a DBA to assist you in shrinking that database after you successfully run the Database Maintenance and Server Cleanup Wizard.
    Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)

  • REP-501: Unable to connect to the specified database

    Hi, the following error occurs when running a paper report from forms:[
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    [2006/8/10 9:38:19:494] Debug 50103 (JobManager:notifyWaitingJobs): Master job 22 notify its duplicated jobs.
    [2006/8/10 9:38:19:496] Debug 50103 (JobManager:updateJobStatus): Finished updating job: 22
    [2006/8/10 9:38:19:500] State 56004 (EngineInfo:setState): Engine rwEng-0 state is: Ready
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         at oracle.reports.engine._EngineClassStub.run(_EngineClassStub.java:159)
         at oracle.reports.server.JobManager.runJobInEngine(JobManager.java:784)
         at oracle.reports.server.JobManager.runJobLocal(JobManager.java:1557)
         at oracle.reports.server.JobManager.dispatch(JobManager.java:896)
         at oracle.reports.server.ConnectionImpl.runJob(ConnectionImpl.java:1166)
         at oracle.reports.server.ConnectionPOATie.runJob(ConnectionPOATie.java:296)
         at oracle.reports.server.ConnectionPOA._invoke(ConnectionPOA.java:419)
         at oracle.reports.server.ConnectionPOA._invoke(ConnectionPOA.java:85)
         at com.inprise.vbroker.poa.POAImpl.invoke(POAImpl.java:2355)
         at com.inprise.vbroker.poa.ActivationRecord.invoke(ActivationRecord.java:104)
         at com.inprise.vbroker.GIOP.GiopProtocolAdapter.doRequest(GiopProtocolAdapter.java:492)
         at com.inprise.vbroker.IIOP.ServerProtocolAdapter.doRequest(ServerProtocolAdapter.java:64)
         at com.inprise.vbroker.GIOP.GiopProtocolAdapter.dispatchMessage(GiopProtocolAdapter.java:653)
         at com.inprise.vbroker.orb.TPDispatcherImpl$TPDispatcher.run(TPDispatcherImpl.java:99)
         at com.inprise.vbroker.orb.ThreadPool$PoolWorker.run(ThreadPool.java:76)
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         at com.inprise.vbroker.orb.DelegateImpl.is_local(DelegateImpl.java:496)
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         at oracle.reports.engine.RWEngine.init(RWEngine.java:268)
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  • Unable to connect to datasource:(database not running)

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  • Unable to connect to database; verify that database TCP/IP port service is

    Hi i have a problem with a few servers when i'm trying to upgrade from SAP 2007 SP00 PL47 to SAP 2007 SP1 PL06, i run the upgrade for SBO-COMMON and gives me the message Unable to connect to database; verify that database TCP/IP port service is  started, and i don't know why, i hope you can help me.
    Julieta

    Hi,
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       1. Check that the TCP/IP port is not being blocked by a Firewall.
       2. Set the Server's Remote Connection to accept TCP/IP connections.
    Microsoft SQL Server 2005 -> Configuration Tools -> SQL Server Surface Area Configuration -> Server Surface Area Configuration for Services and Connections -> MSSQLSERVER -> Database Engine -> Remote Connections
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    Hope this will resolve your issue !

  • Unable to load database connector - using JRC w/report connecting to Oracle

    A simple Java program was created to test a Crystal Report using JRC. The Java program is a thick-client Swing desktop application (modified from an example of crxi_r2_migrating_rdc_to_jrc.pdf). The program failed to execute the report with the following error:
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    It might be something simple to correct the problem, but I am not able to find related answers in the documentation and from the forum.
    CR version is XI R2. The Java program was compiled and run using jdk1.4.2_13. Oracle is 10.2.
    Do I have to use JDBC? or the CR Oracle driver will do? What needs to be setup? If I use JDBC, what do I need to setup (I tried to following the links in the forums or other documentation, but most of the links to http://support.businessobjects.com/.... are broken - i.e. re-route to the SAP support page but not directly linked to the articles)
    When the report JRCTestReport.rpt was saved with the option "Save Data With Report", it works fine. So the problem is only with Oracle database driver, the other jars are fine.
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           DatabaseDLL             crdb_oralce.dll
           Password
           Server                        myTestDB
           Trusted_Connection    False
           User ID                      MyUser
    The crdb_oracle.dll is located at:
    C:\Program Files\Business Objects\Common\3.5\bin
    Files are stored in the following tree structure:
    <Testing Folder>
         JRCTest.java
         JRCTest.class
         WEB-INF
                   lib
                        All required JRC jars and CRConfig.xml
         Reports
                   JRCTestReport.rpt
    Java source code JRCTest.java
    import java.awt.*;
    import javax.swing.*;
    import java.io.*;
    import com.crystaldecisions.ReportViewer.*;
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    import com.crystaldecisions.reports.sdk.*;
    import com.crystaldecisions.sdk.occa.report.reportsource.*;
    public class JRCTest
         private static void createAndShowGUI()
              try
                   //Make sure we have nice window decorations.
                   JFrame.setDefaultLookAndFeelDecorated(false);
                   //Create and set up the window.
                   JFrame frame = new JFrame("JRCTest");
                   frame.setTitle("JRCTest");
                   frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
                   ReportViewerBean viewer = new ReportViewerBean();
                                      System.out.println("ReportViewerBean.init");
                   viewer.init(new String[0], null, null, null);
                                      System.out.println("new ReportClientDocument");
                   ReportClientDocument rpt = new ReportClientDocument();
                                      try
                                              System.out.println("Openning Report...");
                                              rpt.open("JRCTestReport.rpt", 0);
                                      catch (Exception ex)
                                              System.out.println("Failed to open report");
                                              System.out.println(ex.toString());
                                              return;
                                      try
                                              System.out.println("logon...");
                                              rpt.getDatabaseController().logon("myUser", "myPass");
                                      catch (Exception ex)
                                              System.out.println("Failed to logon");
                                              System.out.println(ex.toString());
                                              return;
                                      System.out.println("ReportClientDocument.getReportSource");
                   IReportSource rptSource = rpt.getReportSource();
                   viewer.setReportSource(rptSource);
                                                    System.out.println("viewer.setReportSource");
                   frame.getContentPane().add
                        (viewer, BorderLayout.CENTER);
                   frame.setSize(700, 500);
                   frame.setVisible(true);
                   viewer.start();
              catch (Exception exception)
                   System.out.println(exception.toString());
         public static void main(String[] args)
              javax.swing.SwingUtilities.invokeLater(new Runnable()
                   public void run()
                        createAndShowGUI();
    Execution result:
    C:\tmp\CrystalJavaTest>java -classpath .;./WEB-INF/lib;./WEB-INF/lib/ReportViewe
    r.jar;./WEB-INF/lib/jrcerom.jar;./WEB-INF/lib/jrcadapter.jar;./WEB-INF/lib/Concu
    rrent.jar;./WEB-INF/lib/CrystalCharting.jar;./WEB-INF/lib/CrystalCommon.jar;./WE
    B-INF/lib/CrystalContentModels.jar;./WEB-INF/lib/CrystalExporters.jar;./WEB-INF/
    lib/CrystalExportingBase.jar;./WEB-INF/lib/CrystalFormulas.jar;./WEB-INF/lib/Cry
    stalQueryEngine.jar;./WEB-INF/lib/CrystalReportEngine.jar;./WEB-INF/lib/CrystalR
    eportingCommon.jar;./WEB-INF/lib/icu4j.jar;./WEB-INF/lib/keycodeDecoder.jar;./WE
    B-INF/lib/log4j.jar;./WEB-INF/lib/MetafileRenderer.jar;./WEB-INF/lib/rasapp.jar;
    ./WEB-INF/lib/rascore.jar;./WEB-INF/lib/rpoifs.jar;./WEB-INF/lib/Serialization.j
    ar;./WEB-INF/lib/URIUtil.jar;./WEB-INF/lib/xercesImpl.jar;./WEB-INF/lib/xml-apis
    .jar JRCTest
    Starting
    Crystal Report Viewer 2.1.21.2
    java.vendor = Sun Microsystems Inc.
    java.version = 1.4.2_13
    os.name = Windows XP
    os.version = 5.1
    os.arch = x86
    ReportViewerBean.init
    new ReportClientDocument
    Openning Report...
    logon...
    ReportClientDocument.getReportSource
    viewer.setReportSource
    ERROR - JRCAgent1 detected an exception: Unable to load database connector 'com.
    crystaldecisions.reports.queryengine.driverImpl.DriverLoader'.
            at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwRepo
    rtSDKException(Unknown Source)
            at com.businessobjects.reports.sdk.b.i.if(Unknown Source)
            at com.businessobjects.reports.sdk.b.i.a(Unknown Source)
            at com.businessobjects.reports.sdk.b.i.byte(Unknown Source)
            at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unkno
    wn Source)
            at com.crystaldecisions.proxy.remoteagent.y.a(Unknown Source)
            at com.crystaldecisions.proxy.remoteagent.r.a(Unknown Source)
            at com.crystaldecisions.sdk.occa.report.application.cf.a(Unknown Source)
            at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unkno
    wn Source)
            at com.crystaldecisions.sdk.occa.report.application.ReportSource.getPage
    (Unknown Source)
            at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource
    .getPage(Unknown Source)
            at com.crystaldecisions.sdk.occa.report.application.NonDCPAdvancedReport
    Source.getPage(Unknown Source)
            at com.businessobjects.crystalreports.viewer.core.rs.b.if(Unknown Source
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