Unable to connect ipad to office WiFi

I purchased an Ipad4 for business, and have had no problem for the first 6 months. Recently my ipad will no longer pick up the office Wifi. I receive the message "Unable to join the network". I have tried rebooting the ipad, and letting it run out of juice for a complete reboot. I have checked my connections with Safari, and everthing appears in order.
I have done nothing to the WiFi connection and office server.
Any suggestions?

try resetting your phone by turning it off and back on again. Also, try resetting the network settings under Settings > General > Reset > Reset Network Settings.

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    4. Go into your router security settings and change from WEP to WPA with AES.
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    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
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    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
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    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

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    This is the exact same issue i am having. I just posted a question a minute ago. I wonder what is happening??

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