Unable to connect mac OSX 10.4.11 to wireless network (virgin media) even though iPad, iPhone and laptop ok. Get message 'password incorrect' even though it works with other devices. Keep getting message connect to BT unrestricted access.
Keep getting 'do I want to connect to BT unrestricted network' which I have never used before. I can get my ISP details input but get message 'incorrect password' even though it works with 3 other devices. My network provider, Virgin Media, sent an engineer but he couldn't solve the problem - said network was all ok so problem must be with my iMac (OSX 10.4.11). When I try to use internet I get BTWiFi is current wireless network - I've never used this! I've tried to change this and virgin media details are accepted, it's just the password stage that prevents me from connecting. I am not very knowledgeable with computers so I really need a step by step guide to solve this problem. PLEASE HELP!!!
Excuse me barging in on the thread, but I have a lot of experience with Telus, and roaming with my BlackBerry (currently a Z10). In short, you've been fed some outdated info by the Telus rep. Telus has become very Android-centric, and it seems like a good number of Telus CSR's are still reading from a Legacy BlackBerry trouble-shooting guide.
My Z10 is unlocked, and I periodically use an AT&T sim when traveling in the US. I have never had to change an email setting to get full email function -- including the SMTP settings. To put it simply, your device first connects to a network using credentials provided. At most hotels, for instance, your device will scan for and pick up a WiFi network. The hotel will tell you the WiFi network name and give you a password to use. You simply enter the password when prompted, then you may have to agree to certain conditions. That's it.
Your email settings are just that. Using whichever network to which you are connected, the user name and password give you access. The settings coincide with the email provider's server settings. These don't typically change with the location from which you are connecting.
I'd suggest you take a look at this very helpful email settings tool provided by BlackBerry, if you are having difficulty: http://helpblog.blackberry.com/2013/03/email-account-validation-tool/
It helps you determine the possible settings for connecting to your email provider. Different providers offer different connection options, sometimes more than one. Opinions vary, but my preference in descending order is: ActiveSync, IMAP, then POP if required. ActiveSync (aka EAS) and IMAP will offer 2-way sync.
Take a look at the tool and pop a message back here if you have any questions. Good luck. ~ecm
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Try resetting the printing system
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What OSX version?
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