Unable to connect message

I have an Internet connection, but I can't get Firefox to work. None of the browsers on my computer work, so I can't uninstall & reinstall.

This may require some troubleshooting of Windows and your security software. This article might be a good starting point: [[Firefox and other browsers can't load websites]].

Similar Messages

I get an "unable to connect" message yet I can connect and use Internet Explorer with no problem. I tried updating to Firefox4 and still get the same message. What do I do?

I get an "unable to connect" message yet I can connect and use Internet Explorer with no problem. I tried updating to Firefox4 and still get the same message. What do I do?

JungleTaxi Cabbie wrote:
Csound1: iCloud: Configuring Mail with Mac OS X v10.6 or iOS 4
Enter your Incoming Mail Server, User Name, and Password using the following settings:
Incoming Mail Server: mail.me.com
User Name: Your iCloud email address (excluding @me.com)
Password: Your password
Last Modified: Jun 27, 2013
Maybe you should test these things before calling people out, because these settings do function perfectly well.
iCloud is not supported on Snow Leopard or lower, why bother to mention it?
The OP has an iCloud account, and that can not be opened without Lion or Mountain Lion (on a Mac), IOS5 or 6 (on an iPhone/iPad)
The document I linked to is Apples documentation for iCloud on current devices,I don't care whether you believe that you know better than they do, but it will affect the people who follow your advice as it won't work
JungleTaxi Cabbie wrote:
Also, if you're not running Lion or Mountain Lion, there is no "Mail, Contacts & Calendars" prefpane.
I never said that there was, perhaps you imagined it.

'UNABLE TO CONNECT' message when trying to access wifi

My 16gb iphone 3G has lost its capability to connect to wifi since upgrading to latest software. It will see available connections but when i try to connect it says 'unable to connect'
Tried various methods like resetting internet connection etc. Just wont connect.
Any ideas or solutions before i visit the genius bar next week?
Will apple replace a 20 month old phone for free?

I have a 32gb iPhone 4 with version 4.2.1 with a similar issue. However, my problem popped up out of the blue. Yesterday it connected to my home wi-fi with no problem, but today, it gives me the "Unable to join the network" message.
I'm certain it's not an issue with the network because I'm connected to the same network on my laptop right now. (As is every other wireless device in our home.)

I get an "Unable to Connect" message when I try to open Firefox4 through Windows 7 on my laptop. How do I fix?

When I try to open Firefox4 on my Windows 7 laptop, I get a message that says "Unable to Open" and a sub-message that reads "Firefox can't establish a connection to the server at www.google.com" and I've uninstalled and reinstalled Firefox and get the same message.

JungleTaxi Cabbie wrote:
Csound1: iCloud: Configuring Mail with Mac OS X v10.6 or iOS 4
Enter your Incoming Mail Server, User Name, and Password using the following settings:
Incoming Mail Server: mail.me.com
User Name: Your iCloud email address (excluding @me.com)
Password: Your password
Last Modified: Jun 27, 2013
Maybe you should test these things before calling people out, because these settings do function perfectly well.
iCloud is not supported on Snow Leopard or lower, why bother to mention it?
The OP has an iCloud account, and that can not be opened without Lion or Mountain Lion (on a Mac), IOS5 or 6 (on an iPhone/iPad)
The document I linked to is Apples documentation for iCloud on current devices,I don't care whether you believe that you know better than they do, but it will affect the people who follow your advice as it won't work
JungleTaxi Cabbie wrote:
Also, if you're not running Lion or Mountain Lion, there is no "Mail, Contacts & Calendars" prefpane.
I never said that there was, perhaps you imagined it.

I am receiving a Problem Loading page error message in the title bar. Also Unable To Connect message.

I have been using Mozilla to access my e-mails from my Comcast account. Since the upgrade, I cannot access any sites, as well as my Comcast account in order to view my e-mails. Please answer as soon as possible because I am not able to get some of my important messages.
Thank you

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

My firefox won't work; It says "unable to connect" and I have tried all of the tips for troubleshooting and it still wont' work.

Firefox opens up with an "unable to connect" message; it also says it cannot establish a connection to the server with these three bullets: 1) The site could be temporarily unavailable or too busy. Try again in a few moments.
2) If you are unable to load any pages, check your computer's network connection.
3) If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
I have tried to do all of the tips that you have on your website for troubleshooting and nothing seems to work. I know it is not my Internet connection because my roommates can get on Firefox without a problem and my Internet Explorer opens just fine.
== This happened ==
Every time Firefox opened
== I wanted to do homework last night. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 1.1.4322; Tablet PC 2.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; AskTbARS/5.8.0.12304)

Ccote15-
If your iPad is defective and is still under warranty, you can take it to an Apple Authorized Repair Center and get it fixed. If you are worried about a defective replacement, then a repair may be a better way to go. <Apple Authorized Repair Centers>
Personally, I would prefer getting a replacement. You read about many defects here in this forum, but they only represent a tiny percentage of all iPads sold.
Fred

Firefox opens with "Unable to Connect. Uncheck 'Work Offline ' in the File Menu and click 'Try Again', but 'Work Offline' is not checked.

I have Firefox 3.6.13 on Mac OS 10.4.11 with MyEbay set as my Home page but FireFox always gives the above message and invites me to 'Try Again'. When I click on 'Try Again' it takes me to the eBay sign in widow like it is supposed to. Firefox works properly for a few times after each update but eventually goes back to the "Unable to Connect" message. How can I fix Firefox to go to my Homepage?

Yes, I am using Firefox 3.6.16--but I also occasionaly use Mail and have Microsoft Enterouge, loaded also.
But I always open with Firefox.

No web browser (firefox included) will load certain web pages on a Mac. "Unable to connect."

I try to go to those pages. Immediately (without loading or any wait) I get an "unable to connect" message. On Firefox, it says "Firefox can't establish a connection to the server at www.cj.com." On Safari, it says "Safari can’t connect to the server." Yet I can access these websites using a PC which is on the same wireless network.
What is going on?! I don't know where the problem is. Is it the network, the computer, a firewall? It's making me crazy because new sites keep getting added to this "blacklist," often sites that I need to access for my business. This is very inconvenient.
== URL of affected sites ==
http://www.cj.com, www.cracked.com, www.ezinearticles.com

If this happens with both Firefox and Safari, it may be a problem with the internet connection on your mac. Do other internet applications work (mail, etc)?
Check the Airport menu on your mac and confirm that the icon isn't greyed out or has an exclamation mark.
-n.

Firefox is "unable to connect" to any site, while other broswers can

I've tried clearing my cookies and history, disabling addons/extensions and the firewall, changing/disabling proxy settings, and read several of the articles, but nothing seems to work. I was out of town for 2 days and everything was working fine when I left. Got back today and just kept getting "unable to connect" message for any website I tried to open. I tried to download chrome and opera, but the download had an error and just didn't work (chrome) and just stayed at 0% with nothing happening (opera). i'm able to get emails and get on websites via internet explorer.

Hello vtand06, did you also try a ''Clean reinstall'' ? This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. 
Please report back to say if this helped you!
Thank you.

When I try to go on Firefox an " Unable to Connect" comes up. If I go on Google Chrome I have no problem. Help

I was using Firefox until November. My computer wet in for repair and I have had this issue since. I would like to use firefox again. For some reason every time I try to use it an "Unable to Connect" message comes up.
I have been using Google Chrome to get through school but would perfer Firefox. Please help.

See [[Firefox cannot load websites but other programs can]], a common cause is a firewall blocking Firefox.

Still getting 'unable to connect to background process" after clean install

I just did an erase and install on my system, installed FCP and DVDSP/Compressor (FCP HD), tried to export a file, and am getting that error still.
It does seem odd though that it seemed to remember my settings, because it noted that my firewire drive was missing. Also, I got that Qmaster error (An item in the Startup Items folder ("/Library/Startup Items/Qmaster") does not have the proper security settings. The first time I got the error, I hit 'decide later: and tried to export. Had a problem. Then I hit 'fix' the next time the error came up, but it did not fix the problem as Compressor will not export.
Everything else seems new though, from scratch.
Compressor worked fine until recently.
What do I do now?

Well somehow I'm not getting that startup error anymore. I've tried a bunch of things and one of them was, I think, to choose 'fix' in the dialog box.
In answer to the above question, Compressor version is 1.21 (was 1.2 but I upgraded as suggested in the Apple article. Final Cut Pro HD 4.5 .
I'll say it again before everyone reminds me of the need to upgrade: yes I'm aware but cannot afford it at this time.
It appears that Compressor and my internet network connection do not play well together. So I've done a bunch of tests and the only thing that seems to work is the thing suggested in this article: http://www.kashum.com/rbf.pl?c=blog&i=1152611689&referer=r .
I went into system prefs>network and under location, created a new location. Under that new location, under the 'show' menu, I chose 'network port configurations' and unchecked all the ports, and hit apply now. This basically disabled all the network ports. I restarted the computer and the compressor export worked.
It's not a total fix, but at least it's something.
Testing a little further, it appears to be the built in ethernet that's causing the problem. I unchecked each port individually, restarting the computer after each one then trying to export a clip. When I start ithe system with the ethernet unchecked, then try to export through Compressor, it works. When I then check the ethernet port and turn it back on, with FCP still running, it continues to work. If, however, I restart the computer with the ethernet checked and turned on, the compressor unable to connect message comes back, and stays there until the computer is restarted with the network port disabled.
This would make sense because not long ago I got my Qwest DSL hooked up and that was probably around the time this problem started happening. For some reason I had no issue when I had my Comcast on. Oh well. So something's definitely funky in the settings.
I"m not a programmer so I did my best with the things the article suggested - some I could figure out, some not so much, but the only thing that seems to help is this network fix.
Not sure if someone posted this article earler or if I just ran across it in my own search - will have to go back and check - but if so, thanks. I need to go back and check the points things on those posts anyway.
I'm at a loss how to fix this any other way. I guess for now I"ll have to either turn the internet off and restart the system before exporting a project, or start the system with the ethernet off and go in and turn the port on manually each time - major pain. But if only I had done this before doing an erase and reinstall! I've been down for weeks going through files, backups to get ready picking at solutions, trying to figure out how to do these fixes. The good side of this is that 1) those files needed to be backed up anc cleaned out anyway, 2) It made me pay attention to the fact that I've been sloppy about my backup system, and 3) I now know how to erase and reinstall and it's not such a scary prospect. So if something happened in the future and it required that, I'm now more prepared to handle it and know that as long as things are backed up well, the computer's not going to smoke and blow up under those circumstances. =)
Does it seem odd to anyone that I would do an erase and reinstall, boot up FCP, and it would remember my settings and send up a reminder that my firewire drive is missing? It appears that every other thing in the system is new.
After all the main software is reinstalled, I'll mess with some system updates and QT updates to see how they affect things and update you guys on that.
If anyone can suggest a more complete fix, now that I"ve narrowed it down to a network compatibility issue, please let me know. Thanks
Message was edited by: Editgrrl123

I cannot get online using Firefox, i just get a unable to connect messeag.

when i try to get online by hitting my Firefox icon, i get a "unable to connect" message. it started when i downloaded the latest update, i had the same problem with my daughters Aser laptop and i had to use internet Explorer, and now it is happening to my laptop. i have been using Firefox forthe past 6 years, never a problem. So whats up now?
.

Try disabling your Firewall and if that worked, go into your Firewall settings and remove Firefox. Depending on your Firewall vendor, you might have to restart Firefox and/or restart your Firewall.

Unable to connect 11333

For at least a week now I have been able to open the iTunes application, but unable to connect to the store, after a minute or so i get the unable to connect message citing error number 11333. I ran the diagnostics test and got the following results(which include the diagnostic able to connect and no firewall is present)(I blocked my IP and subnet mask because i'm paranoid):
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
IBM 2668K6U
iTunes 7.4.3.1
Current user is an administrator.
Network Adapter Information
Adapter Name: {F135D752-81B5-4A63-AE63-88156CEEE489}
Description: Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address: ???.???.???.??
Subnet Mask: ???.???.???.?
Default Gateway: 136.167.134.1
DHCP Enabled: Yes
DHCP Server: 136.167.0.7
Lease Obtained: Mon Oct 01 15:03:44 2007
Lease Expires: Mon Oct 01 18:03:44 2007
DNS Servers: 136.167.2.9
136.167.2.176
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.

Hey all -
I followed the instructions of a previous posting from meeshala (thank you!!) and have the store up and running fine now. You have to uninstall the 7.4.3.1 and follow the instructions below. It is a little scary to uninstall Itunes and all that, but your music is saved so I wouldn't worry.
Again thanks to a poster named meeshala, I followed your instructions and gained immediate store access after getting the 11333 error and completely closed out for about a week now. While going down to a lower version of 7.0 may not be a permanent solution, I am just happy to have the store working again.
joelrgray
INSTRUCTIONS from meeshala
First of all, I'm not any kind of techie person, I just have gone through this horrible experience of not being able to get into the itunes store at all after downloading the last 2 updates (7.4.2.4 and 7.4.3.1). Once I downgraded to 7.3.2.6 I was back in the itunes store downloading whatever I wanted. But, it was not all fun & games - the library file wouldn't work with the older version of itunes, and I lost all my playlists and had to reimport all my music. The second time I downgraded I did figure out how to save the playlists, but I still haven't figured out how to restore the itunes library file. If anyone has ideas about that feel free to post here.
I consider this a last resort if you really need to get into the store. Hopefully you have already tried other suggestions in other forums. If you do decide to try this, you should read everything first to see what you're getting into. Also, if you just bought a new ipod, it probably won't work with the older version. You should keep calling the apple support phone #.
The process isn't that much harder than installing an new version, although you need to uninstall 7.4.x first. If you decide to try this I highly suggest you do a backup to disk first just in case. Uninstalling itunes doesn't delete any of your music files, but it never hurts to have a backup. Go to File>Backup to disc.
By the way, this is assuming you're on Windows XP.
First get ready:
1. Go to File>Export Library. Save this file somewhere in your My Documents Folder, not the iTunes folder.
2. Export each playlist you have individually by right clicking on the playlist and selecting Export songlist. Save these text files in the same folder as #1.
3. Now, download the version of iTunes you want from oldapps.com/itunes.htm. I used 7.3.2 and it worked fine.
4. While that's downloading start uninstalling iTunes under Control Panel>Add or Remove Programs. Remove Apple Mobile Device Support, Apple Software Update, iTunes and QuickTime. Don't restart until all 4 are removed. (Optional, also run CCleaner - click the 'issues' button. This gets rid of a lot of little files that don't get removed in this process, but it's a little intimidating if you're not a techie person.)
5. Now restart. After you're back up, click on the iTunes setup file you just downloaded. After it installs, when you open iTunes the first time, you'll probably see this error: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." When you click ok the box closes & iTunes doesn't open.
Go into your iTunes folder (usually in your My Music folder) and remove this file - it will show up as iTunes Library.itl or maybe just iTunes Library. You could just delete it because you already have a backup from step #1. The other file, also called iTunes Library, is an .xml file that you can delete if you want.
6. Open iTunes - it will look totally blank w/ no files. Don't panic! Go to File>Import and try to import the library you made way back in step #1. I'm sorry to say it might not work. If it doesn't, the next thing to try is to import an older version of the library file, which will be in the "Previous iTunes Libraries" folder inside the iTunes folder. This also didn't work for me. So....
7. If you couldn't get the library file to open, you need to add your music back in. I just went to File>Add Folder to Library and added my My Music folder. You could also try doing it from backup discs but that takes a long time; in either case, if you have a lot of music this will take awhile. Just let iTunes do it's thing.
8. Now you can go to File>Import and select the playlists you created in step #1. This did work for me when I went from 7.4.3.1 back to 7.3.2.6.
You should be good to go! I hope this helps some people. If you have any questions you can post them, but I can't promise that I will have answers.
meeshala

Having issues getting Apple TV to connect to comcast wifi. Sees the router' enter password and says unable to connect. Router connected to iPad and pcs with no issues..., thoughts?

At a loss. Have comcast wifi. No issues connecting to iPad and laptop. However, when I try to connect iPhone 5 with OS 7 or applets with latest software I get unable to connect message. I can get the iPhone to connect if right next to modem, but unable to connect one room away. iPads have no issues and connect from any room.

Hello Tvsteven,
Thank you for providing all the details regarding the Wi-Fi connection issue you are experiencing with your Apple TV. I found an article with some steps you can take to troubleshoot an issue like this.
I recommend reviewing the full article, but the section titled "If you can see your Wi-Fi network, but you are unable to connect to it" specifically stands out to me for the situation you described:
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
Thank you for using Apple Support Communities.
Best,
Sheila M.

E66 "internet: unable to connect check connection ...

I recently did a hard reset on my e66. It overwrote all my userdata and settings. since that day i cannot use my WLAN connection anymore. whenever i try to start browsing using my WLAN connection it takes around a minute and then times out saying e66 "internet: unable to connect check connection settings"
i tried a firmware update and everything.
The AccessPoint is configured properly on my pohne and worked with the same settings prior to the reset. I checked all the settings on the phone. Whenever I try to establish a connection to my network it times out. i willingly changed some settings to wrong values. all lead to the corresponding error messages. but when i enter everything correctly i always get that unable to connect message.
I have the problem with or without SIM-Card.

Might be a router or accesspoint problem.
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Unable to connect message

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