Unable to connect my 1300 series all in one printer

the connect and update buttons from the pull down menu are disabled and i don't know why or how to enable it again. I have one print job in queue that will not restart!!!! please help. thanks in advance!

Greetings pbdq,
As the user above stated, you should remove the previous software used.
When you go to re-add the printer, it may download the software you need via Apple Software Update.
However, if it does not, use the link above.

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