Unable to connect, 'network connection was reset.'

I have been unable to connect with the itunes store despite an extreme effort and multiple changes/attempts. I do have sonic wall firewall running McAfee anti virus. Everytime I open itunes I get the message: "itunes could not connect to the itunes store. The network connection was reset." My network connection is active and has been checked. I could really use some direction or advice as to how to solve this frustrating problem.
Thanks.

I am getting the same message, HELP! I have done everything to try to troubleshoot myself. My network connection is fine. I have downloaded the latest version of Itunes, flushed my dns, added apple sites to trusted sites, check my norton antivirus to make sure Itunes was ok with my firewall. I really need help. Thank you.

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TS3212 unable to download... connection to server was reset.

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ITunes could not connect to the iTunes Store. The network conn. was reset.

I began receiving this message about 30 hours ago. I can still "Refresh" and get new podcasts for series I've subscribed for.
I've:
1) Re-installed iTunes
2) Made certain iTunes is included in the firewall exemption
What next? Any advise?
Bill Parr
[email protected]

Certainly. IT says all tests passed. Here are the results, pasted in:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
FUJITSU LifeBook T4220
iTunes 7.7.1.11
QuickTime 7.4.1
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 0B9F4544B44F5825
Current user is an administrator.
The current local date and time is 2008-08-22 12:40:25.
iTunes is not running in safe mode.
Video Display Information
Mobile Intel(R) 965 Express Chipset Family
Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {4AEB46AA-DB10-4421-96B4-7D19096A0C71}
Description: Intel(R) Wireless WiFi Link 4965AGN - Packet Scheduler Miniport
IP Address: 192.168.1.101
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Fri Aug 22 11:55:52 2008
Lease Expires: Fri Aug 22 13:55:52 2008
DNS Servers: 210.22.70.227
210.22.70.227
210.22.70.3
Adapter Name: {D0FA42E6-8924-4AAD-9A89-69B93F048066}
Description: Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller - Packet Scheduler Miniport
IP Address: 192.168.1.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Fri Aug 22 11:55:03 2008
Lease Expires: Fri Aug 22 13:55:03 2008
DNS Servers: 210.22.70.227
210.22.70.227
210.22.70.3
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-08-18 09:50:43.

HT1296 Can't sync because connection to iPhone was reset

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Does anyone have any other suggestions?

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Did you ever get a solution to this problem?
Patrick (guest) wrote:
: Fabrizio Guarino (guest) wrote:
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: and
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: : I got a pc running Oracle 8i on a RedHat Linux 6,, and on the
: : same
: : machine it's running webdb.
: : When i make a heavy query i got the connection error
described
: on
: : the top (and in the subject).
: I'm having the same problem when working from any machine
other
: than the db server machine. It happens consistently from a
: parameter form for a report, or a query form for a table. Any
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second
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null

IPhone shuts off when I use the internet on the 3G network & I can't upgrade/restore because of network connection error. Any Help?

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If you have any advise whatsoever please share as it would be greatly appreciated.
Thanks

I was actually able to upgrade to the newest software, iOS 5.1.1 without connecting to my computer/iTunes but rather directly through my phone when I was home on Wi-Fi. After the upgrade I plugged my phone into a different USB port at the back of my computer and was able to do a full restore. I really don't think the USB port had anything to do with it because I use the same front USB port all the time with my external hard drive and other devices wuth no problems at all; regardless of what the actual solution was, I am now able to connect to iTunes and upgrade/restore without any problems so that half of my problem is resolved.
I have yet to leave my house since doing the upgrade/restore so I am not sure if the problem with my phone crashing when I use the interent on the 3G is still an issue. I will test it today and tomorrow and give you an update.
Thanks

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[Network Connect] An error occurred while extracting one of the Network Connect components
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Network Connection Timeout..after its downloaded.

This is ******* me off. I spend a useless $10 to babysit my computer because these morons running the servers can't seem to fix them. It amazes me that this happens EVERYTIME a new update is released and they fail to fix the problem. This is why the Zune is far superior. Anyway, I'm stuck with my piece of junk iPod and I made the mistake of buying the 3.0 update. Everytime it fully downloads, but at the end it says "Could not sync to iPod, network connection timed out." Or something like that.
my firewall is off.
antivirus on low settings.
process manager off.
brand new installed itunes.
ipod is connected.
network connection works.
network connection is not slow, nor is it timing out in real time.
error code: err= -3259
ipod is 2nd Gen
enough space on hard drive by far
Ive now tried to download this sht on four occasions, hours apart. this is getting ridiculous. I would call support but they are probably bogged down and I will probably have to pay to talk to some guy who barely speaks english. woopie.
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Hi Jared...same happened to me last night. Were you able to fix the problem? Anybody???

Unable to join network error constant at home

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Do not have this phone wityh my iPad (laster version & IOS)
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"Do not have this PROBLEM with my iPad (latest version & IOS)"

Unable to download iPhone update - "network connection was reset" error

I'm trying to download the latest version of the iPHone software update, but I keep getting the same error 50 - 75% of the way through the download. I get an error that says "Your network connection was reset". All other downloads work PERFECTLY in all other programs.
I've cleared my DNS, I've disabled my McAfee security software...any suggestions??

I am having a similar problem. The iPhone software will not update.
I can (and have) updated the most recent version of iTunes (9.0.3.15). When that completed, it asked to download the newest iPhone software, 3.1.3. I said yes, and the download began.
It shows 'Downloading 1 item iPhone software update (2 minutes remaining) for about thirty seconds, then the number climbs higer for a few seconds and the error message: There was a problem downloading the software for the iPhone "iPhone". The network connection timed out.
Ever since then, i get the same results and same message no matter what. I have diables firewall, virus protection, rebooted, tried to resotre instead of just update, reauthorized my computer, checked all connections (i can do other updates, surf the web uninterrupted, etc).
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Jim
EDIT: I also noticed that itunes changed from recognizing the phone as 'Jim's iPhone' to 'iPhone'
Message was edited by: jayteekay

ITunes Store Error Message: "network connection was reset"

I've been having trouble connecting to the iTunes Store since Dec. 25, 2006. The last time I was able to connect to the site was Jan. 2, 2007!
The error message that I have been receiving is: "iTunes could not connect to the iTunes Store. The network connection was reset."
Here are the troubleshooting issues that I have already performed.
1) Ensured that my internet connection was active.
2) Checked to make sure Windows XP Service Pack Updates were compatible. No problems with the firewall detected.
3) Have the latest version (7.02.16) of iTunes.
4) iPod software is up to date.
5) Ran iTunes diagnostics which states:
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection was reset.
Connection attempt to iTunes Store was unsuccessful.
The network connection was reset.
Secure connection attempt to iTunes Store was successful.
Does anyone have this problem? Can anyone recommend a solution that worked for them?
Sony Windows XP

PS: I also went into Internet Explorer...
Selected Tools, selected Internet options, then selected Advanced Tab
Then I looked for the security section and made sure that SSL 2.0 was selected.
I was still unable to access iTunes Store.

"Could not purchase album. The network connection was reset."

I have been trying to download the Pokemon X&Y soundtrack from iTunes for about a week now, and every single time I get one of two messages... "Could not purchase [album]. The network connection was reset. Make sure your network connection is active and try again." will appear when clicking "buy" before I can even put my username and password in. Occasionally it will let me put in my username, but then takes me to a slightly different box that I can't get it to do right now, but it says something to the effect of "Unable to download album. The connection was reset."
I looked on the Apple Support site and took its suggestion of performing a DNS flush, but that didn't change anything. I do not have the most reliable internet here, but I just downloaded an album a couple weeks ago on this network so it has worked before.
Any help would be appreciated, thanks!

I have also been trying to download the album from my phone. I will click buy, it will say downloading for a minute, and then the buy button will just reappear. I try to click it again and I get a notice that my account is temporarily unavailable... what is going on??

Cannot complete purchase. Network connection was reset

Unable to access the I-tunes store to make a purchase. Message received was: Cannot compete your purchase, The network connection was reset.
Windows 8 and ITunes 11.4 version.
Thanks

Hi copilotnuts,
If you are having an issue with your computer being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store
Thanks for using Apple Support Communities.
Best,
Brett L

Unable to connect, 'network connection was reset.'

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