Unable to connect new Ipod to windows.

Itunes is not seeing my ipod. When I plug it in my usb device, it is coming up as found new hardware but all that happens on the ipod is it says 'Do Not Disconnect' with a no parking type thing. Nothing else happens. What can I do?

I bought a 5th gen ipod last week, tried every troubleshooting topic to connect it to my pc without success, I think the ipod is broken because I can even turn it on it does always appear the sad ipod icon. I thought it was the PC but tried in others and the same response. Does anybody have a helpful tip?

Similar Messages

Connecting new iPod to Windows XP

I just got my iPod nano today. I used to have an iPod mini, so I already have iTunes filled with music. I plugged in the nano and opened iTunes and a box popped up saying I needed to download the latest iTunes, so I did. I restarted my computer, pulled up iTunes again but the same box popped up. I don't know if it's supposed to, but iTunes never looks or seems any different when I update it than it did 3 years ago when I first downloaded it. Maybe there's a step I'm missing? Anyway, if anyone knows how get my iPod to show up on the computer, that would be helpful. Thanks.

Assuming you're using Windows, the current version of iTunes is 7.5.
Click on the "Help" tab, and select "about iTunes". It will tell you which version of iTunes is currently residing on your computer.
If it is not 7.5, then you will need to update your software.
(A thought that may be important. Start iTunes from your "Start" menu rather than the task bar. Sometimes an old icon stays on the task bar, but it doesn't connect to the new version of the program.)
If you're running iTunes 7.5, then shut down your computer, disconnect your iPod, and restart the computer. Once it is started, start iTunes, then connect your iPod once more.
This SHOULD start the process of recognizing your iPod. If not, we'll need to know if Windows recognizes that new hardware has been connected. You may have a bum USB port or other issues.

Unable to connect new ipod touch to the internet at home using wifi

Hi i've just brought ipod to touch to replace my broken classic...I AM UNABLE TO CONNECT TO WIFI!! help please!!

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Windows crash upon connecting new ipod touch

when i try to connect my ipod touch windows crashes with this error:
0x0000007e
ousbehci.sys
i am connecting to usb 2.0 and every other device works perfectly. i have tried updating usb drivers and still the same issue. also, i have a pci usb card - will not work off of that either. please help
asus a7v333, athlon xp 2200, 1 gb ram, fresh install of xp sp2

Hey cdiesel32,
Do you have Logitech or other USB camera software installed on the computer? This article says iPhone in the title but relates to the iPod touch also.
http://docs.info.apple.com/article.html?artnum=306048
Jason

Connecting new ipod to computer

The screen on my current ipod has cracked, i am guessing i will get a new one from the shop where i purchased mine (not apple) even if i just get a repair under the terms of their extended garantee will i just be able to attach my new ipod to the pc and redownload all my stuff on itunes to it? Many thanks for your help
ipod 30G video Windows XP

Chris CA;
I am sorry the words before were to harsh ; I apologize and will admit I made a mistake with my words and also the post was accidental and did not apply at all to the :
connecting new ipod to computer
Posted: Feb 14, 2007 6:56 AM
I never even read the post to respond to it; just seem to me it was pretty obvious that
It had no connection or made sense to that post!!!

I am unable to connect to my RackSpace Windows Server via ARD. I have added a computer entering the ip address, username, and password but I can't establish a connection. I am missing a setting or to step that is different in ARD?

I am unable to connect to my RackSpace Windows Server via ARD. I have added a computer entering the ip address, username, and password but I can't establish a connection. I am missing a setting or to step that is different in ARD?

ARD only works with Windows computers if the Windows computer is running VNC server software. Even then it can only control and observe. Do you have this installed?

Connecting new ipod to computer already programed w/ ipod shuffle

Help, I'm dumb. I was given an ipod shuffle a while back. Installed it, loved it, bought a bigger, better one, but can't use it yet. Can't get my itunes program on computer to recognize that I have a new ipod. How can I make computer w/ ipod shuffle already installed work with NEW video ipod. Help.

Chris CA;
I am sorry the words before were to harsh ; I apologize and will admit I made a mistake with my words and also the post was accidental and did not apply at all to the :
connecting new ipod to computer
Posted: Feb 14, 2007 6:56 AM
I never even read the post to respond to it; just seem to me it was pretty obvious that
It had no connection or made sense to that post!!!

"Unable to Connect" using Firefox and Windows 7. Have tried all the suggestions on this website to no avail. I need firefox for my work! Please help!

"Unable to Connect" using Firefox and Windows 7. Have tried all the suggestions on this website to no avail. I need firefox for my work! Please help!
== This happened ==
Every time Firefox opened
== Since I downloaded Firefox

same here my AV is ESET, i already unblock it but no use can't connect to the internet..

How do i connect my ipod to windows media player and sync song to it, how do i connect my ipod to windows media player and sync song to it

how do i connect my ipod to windows media player and sync song to it,

You do not. The iPod will only sync to iTunes.

HT2155 I want to use hotmail as my email not icloud and need to connect new ipod to the same account as my ipod nano

I want to use hotmail as my email not icloud and need to connect new ipod to the same account as my ipod nano

Just setup the iPod with your Hotmail account email address/Apple ID
The add the Hotmail email account to Settings>Mail

Unable to connect new macbook pro to wifi

Unable to connect new macbook pro to wifi network

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Help please, system crash when connecting new iPod

I just got a new iPod Classic 160 GB. I connected it to my computer by the USB, and it said I needed the newest version of iTunes. I downloaded from iTunes the lastest 7.4.3.1 today. I first installed it and tried to use it without success. I then uninstalled all iPod and iTunes programs, updated and ran Spybot, and updated and ran Virusscan. My computer is now totally clean. I then re-installed iTunes, but I am having the same problem. When I plug my iPod into the computer, the screen goes temporarily black, and then I get a blue screen error code Stop: 0x0000007E (0xC0000005, 0xF787D9B6, 0xF30BC6CC, 0xF30BC3C8).
Please help...Thanks!

Well, I forgot to de-authorize my machine when I was upgrading to Vista, and remembered only after I was done.
Now I have two computers authorized under my account (although they are the same machine).
Speaking of which, any idea how I ought to de-authorize the non-existant computer?
edit: the parent's not trying to reinstall windows, d'oh! but my question still stands.
Message was edited by: alamandrax2

Connecting New Ipod Touch to PC

I keep trying to connect my new ipod touch to my PC and it keep getting a dialog box that tells me Apple Ipod on top and then in the box it says Camera Connected. It then gives me an option to launch the program using Microsoft scanner and camera wizard or Microsoft Word. The device is charging but in "My Computer" it is listed under Scanners and Cameras as Apple Ipod #2 with a camera icon. Does anybody know how to resolve this. It is not recognizing the ipod in itunes

The following document may be of assistance:
[iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows|http://support.apple.com/kb/TS1567]

I am unable to connect my ipod to the inernet

I plug in my ipod but Wifi is not connected...........I don't see any songs I've downloaded....it always says no internet

If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Unable to connect my ipod touch to itunes after updating to ios 5

After i have finish updating my ipod touch 4th generation, to ios5 , my ipod was unable to connect to the itunes and all the apps and song are all missing from my ipod touch
when i open my itunes it also say iTunes could not connect to this iphone because an unknown error occured (0xE8000065)
Please help me thank you

See this Apple support document related to your issue.
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC
B-rock

Unable to connect new Ipod to windows.

Similar Messages

Maybe you are looking for