Unable to connect new ipod touch to the internet at home using wifi

Hi i've just brought ipod to touch to replace my broken classic...I AM UNABLE TO CONNECT TO WIFI!! help please!!

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • I can't connect my iPod touch to the internet

    I just bought an iPod touch and I am about to return it because I am so frustrated!! I have basically tried everything in the book to connect to the internet. I entered in the password for my router, its 6 digits but my iPod only will allow an 8 digit or more password to connect?? What password do I enter to connect? I have also used the PIN number on the bottom of my router to try to connect it, but that doesnt work either. I can't access anything on it, no weather, maps, safari, youtube... anything that requires the internet. Also my router is set to only allow wireless N devices, does it need to be changed to allow wireless G aswell? Please, if I could get some help, I want an iPod touch so bad, but not if I can't use all of the devices, I could have just kept using my old iPod nano.

    Welcome To  Discussions nessie_4444!
    I have requested that a Host, relocate your Topic to a more appropriate Forum.
    As it will be transferred, it is not necessary for you to repost elsewhere, at this time.
    But for future reference, please review THIS Announcement.
    ali b

  • I do not have wifi at home.  Is there another way to connect my ipod touch to the internet?

    Maybe some smart person has come up with an app for this?

    Thanks for your reply lllaass.
    Do you know what I need to do to put wifi on my home pc?
    Is it just a matter of dropping it off at a computer shop and asking them to do it for me and is it expensive?
    Using the pc as a hotspot sounds like a good idea.

  • Connecting Ipod Touch to the internet

    Hi,
    I've been trying to connect my ipod touch to the internet. It picks up my router and connects but won't let me access the internet?
    I've reset network settings, renewed license's.
    Is there something else I can try?
    x

    This is the official apple fix for this problem over the phone!
    1. unplug router and other device if you have it for 4 minutes, Not 1 minute not 10 seconds. 4 MINUTES. Then plug back in .
    2. Settings, general , reset, reset network settings.
    3. Will reboot on its own.
    4. It will work , I have done everything there is to get this back on and it was as simple as unplugging it for 4 minutes unlike 1 minute and then doing the reset. When it works make sure to spread some info around about this fix like I have on this forum and youtube videos. Help people out. Thanks

  • Bought a new Ipod touch and the WiFi does not connect.  Tried Reset and total Restore, does not connect to Router on DHCP, tried Static manually and still can not get it to connect even though it registers as connected.

    Bought a new Ipod touch and the WiFi does not connect.  Tried Reset and total Restore, does not connect to Router on DHCP, tried Static IP, Subnet, Router and DNS manually and still can not get it to connect even though it registers as connected.  Using Airport for router, latest firmware, no problems with Iphone 4 or Macbook Pro or any other internet devices.  After total Restore (factory settings) tried again, showed connected to router, but does not display "check" next to router but little rotating icon even though the wifi range signal shows connected at full strength and it says it is connected.  Just can't seem to get it to generate an IP.  Any solutions other than turning it on and off again?  Not a Merry Christmas morning.

    Ok, so, a couple of things:  Denisefromwaleska and I have the exact same size/type/color iPod.  Now wishing I'd bought the black one maybe...
    Second, Airport is an Express and I have a second one that I carry with me when I travel.  Tried to connect my Airport Express to the internet and could not although the iPod did recognize the router and tried to connect to the internet for some time, unlike my previous problem.  Updated firmware on my travel router, still could not connect to the internet.  Going to try to set up a manual Static IP on the travel router here in a few and conect through it although I predict the problem will persist. Back on the Christmas Present Airport Express router, it is back in play and working fine for all devices save the iPod. 
    Thanks again for all your help, hopefully I can get a solution in place soon,

  • When is the new docking station going to come out for the new iPod touch with the lightning connection?

    I have just got the new iPod Touch for christmas. I am now wondering when a docking station will come out for the new iPod Touch with the new lightning connection. I have not been able to find a docking station that fits the iPod Touch without having to buy the adapter(the adapter does not allow the iPod to be charged)
    When will a docking station come out for the new iPod Touch?
    Olivia Davey

    You would have to ask the makers of the docking stations that question. Belkin has a dock now that uses Apple's Lightning cable:
    http://www.belkin.com/us/F8J057-Belkin/p/P-F8J057
    so all it basically does is provide a stand and pass through the headphone jack. There's at least one other dock here:
    http://www.thelightningdock.com/products/iphone-5-dock
    If you're referring to Apple's Universal Dock, there have been no indications that they will make any new dock, though of course none of us here know their plans for future products.
    Regards.

  • When i connect my ipod touch to the computer and it brings up itunes, and it starts syncing, it just stays on the last step(6) and I can't download anything else to my ipod.

    I connected my ipod touch to the computer.  When it brings up itunes and start to sync, it stalls at the last step (6).  This keeps me from being able to add other songs from my library to my ipod.  I'm very new at this and maybe just don't understand how it works. 

    Try here:
    iPhone, iPad, iPod touch: Disabling digital camera notification in Windows XP

  • Connecting new iPod Touch to stereo or car using 1/8" auxiliary cable

    I am having troubles connecting my new iPod Touch to my stereo and car using a 1/8" auxiliary cable. I plugged the cable into the headphone port on the iPod Touch (just as I always do with my iPod nano) and no sound comes out. The headphone port works fine when I have my earbuds plugged in. I have tried two different cables that both worked with other devices (a nano and a XM radio). Am I missing something? Is there a special cable that I should be using?
    Appreciate any help that you can give me. Thanks!

    I feel really stupid now...I didn't realize the volume had to be ALL the way up! Thanks.

  • I just upgraded my new ipod touch to the latest software.  Can I remove it and go back to previous version?

    I just upgraded my new ipod touch to the latest software.  Can I uninstall and go back to factory version?

    Thanks fang22 for your help.

  • Do any one know how much it is to get the new ipod touch with the camera if you trade in your old ipod touch?

    do any one know how much it is to get the new ipod touch with the camera if you trade in your old ipod touch?

    Sounds like you need a new battery.  I would make an appointment at the Genius Bar of an Apple store to confirm.  Apple will replace the battery for $79.  A third-party place like the folloing may be less expensive.  Google for more places.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    You can also replace it yourself if you are so inclined.  For parts and instruction:
    iFixit: The free repair manual

  • I have a fairly new iPod touch and the touch screen has stopes working in certain places like the bottom row of apps and things on keyboard I have updated it and restored it multiple times it makes no difference please help!?

    I have a fairly new iPod touch and the touch screen has suddenly stopped working..... Like the bottom row of apps has stopped working and certain buttons on the keypad are not working at all what so ever I have taken it to the apple store once before they told me to update it I did so and it didn't get better I have also restored it multiple times still nothing I really would like a working I pod please help!!!

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • Does the new ipod touch have the same camera optics as the iphone 4S?

    Does the new iPod Touch have the same camera optics as the iPhone 4S?

    Thank you for your reply. But once again if you can clarify please: Let's say I want to purchase the new white iPod Touch (introduced October 2011), will it have the 8 MP camera and improved optics? I'm wondering because I love to take photos and use photo-sharing apps, and I've read so many great reviews on the outstanding camera of the iPhone 4S - but I can't afford the iPhone just yet (also because of my current phone contract) so I was wondering if the newest iPod Touch camera is the same as iPhone 4S. I have the iPod Touch 4th gen, the one introduced Sept 2010, and as you may know that camera isn't the best. I just want to take better photos to share.
    Thank you.

  • Will the new ipod touch have the same fitness, no shoe insert, ability that the new nano will have

    Will the new ipod touch have the same "fitness", no shoe insert needed, ability that the new nano will have?

    Yes, it acualy does, witch I found suprising.

  • Got a new ipod touch and the sound is poor and crackling have tried resetting but its still the same !! please help

    Hi have got a new ipod touch and the sound is terrible either with or without speakers!! The sound is crackling and intermitant very annoying! Have reset the ipod and its still the same. Would appreciate any help.

    If the music plays fine in iTuneds on the comouter try:
    - Unsyncing all the music and then resyncing the music
    - Restoring from backup
    - Restoring to factoru defaults/new iPOd.
    For restoring see:
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
    Do other sounds sound OK?

  • How can you connect your iPod touch to your Vista computer without using Apple Software

    How do you connect an iPod touch to your Vista computer without using any Apple products

    There is no other legit way to sync your iPod than using iTunes. There is 3rd party software to transfer content from the iPod to your computer, but not from the computer to your iPod.
    Disk mode is not supported.
    See also: http://www.apple.com/ipodtouch/specs.html

Maybe you are looking for